Nykaa

I have been waiting for a lot of orders from Nykaa for over two weeks now. The support team takes a whole day to reply and only asks for another 72 hours to "resolve the issue". My orders have not even been dispatched. They made me wait for a week because "the shopkeeper's sale" was on. The sale ended a week back but still, they have failed to dispatch my orders. Absolutely disgusted. This one female customer care "executive" told me to concept my order if I couldn't wait. WOW! Isn't that what a good company supposed to do?

They used to deliver products within 3-4 days. What a sad state of affairs. This proves that Amazon rules no matter what.

The most untrustworthy site ever, product is not checked well before dispatch part was missing, invoice is missing in the shippment. Utter carelessness from their end, up on that they had an audacity to refuse the return pick up stating that the images are not clear, they are fooling people. I would rate them the least. Amazon ajio myntra are way better than these bloody b... s. Who are just minting money. Their firm will be thrown to dogs very soon.

I had the worst ever experience shopping with Nykaa. My product has not been received even after 1 month of order and too for a delivery in Mumbai. The customer service is pathetic. They just keep saying that the order is confirmed or confirmed by Brand. Additionally now it has become an easy excuse that the delay is due to Corona pandemic. I have used other providers like Myntra, Flipkart and Amazon and the service is absolutely normal. The shipments are delivered in maximum of two weeks. In my opinion I would ask to be careful and stay away form Nykaa.

I had bought both 2 products from Nyka and one of them they cancelled stating undelivered and returned money, however the 2 product is here in my area just 3kms away but they are not delivering neither refunding money. This has been going on since 15 days and everyday they will say we are delivering, we have refunded check with Bank, we can't do anything.

Wish I could give 0 star! I wrote a had review for an item and their service. The page hung when I clicked on Submit button. Later when I again went to tbe app page to give the same review, I see that they had already submitted "10 star" review! I cannot change that too! I've been shopping from Myntra, Ajio n Amazon & NEVER faced such issue. I tried Nyka fashion for the very first time and it gave me a horrible experience!

Never purchase from them, if you pay them once they will give you a run around for your money, and yes, the product ordered will never reach you in time, be it for whatever occasion.

I ahve order a product which is damaged now they are not even replacing it. I have been a frequent buyer however now I wont buy from them and going to share my experience with my colleagues, family and friends.