• Octa

Octa

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Overview

Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.

Proactively asks for customer feedback

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 93.4%
Positive
285
Neutral
5
Negative
15
6
See all photos
How would you rate Octa?
Top Positive Review

“I love Octa”

Ogunbodede G.
9/3/24

User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]

Top Critical Review

“Octa is a Fraud”

yusuf k.
10/23/24

If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.

Reviews (334)

Rating

Timeframe

Other

Thumbnail of user isaiahs145
Nigeria
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I love how simple, and straightforward the whole process is

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Isaiah!

Thank you for your kind words! We're thrilled to hear that you love Octa and find our process simple and straightforward. Our goal is to provide a seamless experience for all our users, and it's great to know we're meeting that expectation. If you have any ideas or recommendations on how we can improve our trading app and earn a 5-star rating, you're more than welcome to write to us.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user etikm
Singapore
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Faster delivery and i like it all the item quality is very good. Add more gift please

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Etik,

Thank you for your kind words! We're thrilled to hear that you're satisfied with the quality of our items and the fast delivery process. Your positive experience means a lot to us.

We appreciate your suggestion to add more gifts to the Trade and Win program. Rest assured, we are continuously working on improving our offerings and will certainly consider expanding the selection of gifts in the future to make your trading experience even better.

If you have any further suggestions or questions, feel free to contact us via live chat or email at support@octafx.com anytime. We're always here to help!

Kind regards,
Octa Rep.

Thumbnail of user zhicongl
Singapore
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Fast and easy to use. Would definitely love to order again.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Zhi Cong,

Thank you for your positive feedback! We're delighted to hear that you find our platform fast and easy to use. It's wonderful to know that you've had such a smooth experience with Octa, and we appreciate your intention to continue using our services.

If there's anything more we can do to enhance your experience, or if you have any suggestions, please don't hesitate to reach out to us at support@octafx.com. We're here to ensure that every interaction with Octa meets your expectations.

Thank you once again for choosing Octa. We look forward to supporting your trading journey!

Kind regards,
Octa Rep.

Thumbnail of user bledars
Greece
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Luckily and why I opened the account in Albania, I didn't have the opportunity to use it here in Greece, but my friends who use Octa are very happy, I hope I will use it when I return to my country

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Bledar,

Thank you for sharing your thoughts and experiences with us. We are pleased to hear that your friends who use Octa are very happy with our services. It's always encouraging to know that our clients are satisfied and enjoying their trading experience.

We understand that you haven't had the opportunity to use your Octa account but we look forward to serving you when you return to Albania. Our team is dedicated to providing a seamless and rewarding trading experience, no matter where you are.

If you have any questions or need assistance when you start using your account, please don't hesitate to reach out to our customer support team at support@octafx.com. We are here to help and ensure that your experience with Octa is as positive as your friends' experiences.

Kind regards,
Octa Rep.

Thumbnail of user arinzen2
Nigeria
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Fantastic service and platform. Better than others in the market

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Arinze,

Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Thumbnail of user vireshwarg
India
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

I had issue with my withdrawal services octa provided me with no time refund to my given account number

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Vireshwar!

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our withdrawal services and that the process was swift and satisfactory for you. Your satisfaction is our top priority, and it's wonderful to know that our team was able to meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user abdulrazaka3
Singapore
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Best of the best dealing this items so glad very prompt

Service
Value
Quality
Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Abdul Razak,

Thank you so much for your wonderful feedback! We're thrilled to hear that you consider Octa the "best of the best" and that you're satisfied with our prompt service. Providing our clients with top-notch support and a seamless trading experience is our priority, so it's incredibly rewarding to know that we've met your expectations.

Your satisfaction motivates us to continue delivering the high-quality service you deserve. If there's anything more we can do to enhance your experience, or if you have any suggestions or questions, please don't hesitate to reach out to us at support@octafx.com. We're always here to assist you.

We look forward to continuing to serve you and supporting your success in trading!

Kind regards,
Octa Rep.

Thumbnail of user ashagwue
Nigeria
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

My best is the withdrawal. Less than 5 seconds. Great 👍

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ashagwu,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're impressed with our withdrawal process, especially the speed. Providing fast and efficient transactions is one of our top priorities, so it's fantastic to know that we've exceeded your expectations.

Your satisfaction is incredibly important to us, and we're delighted that you've had such a positive experience with Octa. If there's anything more we can do to enhance your trading journey, or if you have any suggestions or questions, please don't hesitate to reach out to us at support@octafx.com. We're always here to assist you.

We look forward to continuing to serve you and supporting your success in trading!

Kind regards,
Octa Rep.

Thumbnail of user mradzim
Malaysia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Fast service for deposit and withdrawal. Provide fix rate.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear M Radzi!

Thank you for your feedback! We're glad to hear that you're satisfied with our fast deposit and withdrawal services. Regarding your request for a fixed rate, we appreciate the suggestion and will pass it along to our team for consideration. Your input helps us improve, and we're always here to assist with any of your trading needs.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user kgaogelomodibam
South Africa
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

Best trading platform, amazing spread and leverage thus bonus offers is so lit.im grateful for SOT community too about out to Brother Eddy!

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Kgaogelo Modiba,

Thank you for your enthusiastic review! We're thrilled to hear that you find Octa to be the best trading platform and that you appreciate our competitive and one of the lowest spreads, various leverage options, and exciting bonus offers. It's wonderful to know that our features are meeting your trading needs and enhancing your overall experience.

If you have any suggestions on how we can make your trading experience even better, please let us know. Your feedback is invaluable in helping us continuously improve our services. Feel free to reach out to us at support@octafx.com with any ideas or additional comments.

We are always here for you and look forward to continuing to provide you with excellent service.

Kind regards,
Octa Rep.

Thumbnail of user pawansinght
India
1 review
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

Have a good experience. Customer service and support through chat is system generated witch gives only perticular answer. Contact details is not available in different places and site... customer feel trouble in many cases.they have to take support of YouTube app for resolving their problems

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Pawan Singh,

Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform.

We apologize for any inconvenience caused by the system-generated responses and the difficulty in finding contact details. Your feedback is important to us, and we are continuously working to improve our Customer Support to provide more personalized and accessible assistance.

We would like to inform you that you can join our Invite a Friend program, which will allow you to earn commissions when your friends start their trading activity with Octa.

To keep up with our most recent news and promotions, feel free to join our social media platforms. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.

Kind regards,
Octa Rep.

Thumbnail of user gabrielo275
Nigeria
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Your withdrawal is swift and my money is safe with OctaFx

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Gabriel,

Thank you for your positive feedback! We're delighted to hear that you find our withdrawal process swift and that you feel confident in the security of your funds with Octa. Ensuring fast transactions and the safety of our client's assets is a top priority for us.

We'd also love to know if you've had the chance to try our Octa Space feature. It's designed to enhance your trading experience even further. If you haven't explored it yet, we highly recommend giving it a try.

If you have any questions or need further assistance, please don't hesitate to contact us at support@octafx.com. We're here to support you every step of the way. Thank you for choosing Octa as your trusted trading partner!

Kind regards,
Octa Rep.

Thumbnail of user pavank79
India
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Amazing service,
Issued my withdrawal please look after it as soon as possible

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Pavan,

We're sorry to read about your experience. Please note that withdrawal usually takes 1–3 hours but sometimes may take up to 3 business days. Our team has completed your withdrawal request. If you wish for withdrawal requests to be processed faster, opting for Gold or Platinum status is a viable option.

Remember that you can always contact us through social media and enjoy our trading and investing content there. Stay tuned for more updates, and ensure you don't miss our upcoming promos. If you want more help, please email us at support@octafx.com, and we will be happy to help.

Kind regards,
Octa Rep.

Thumbnail of user anilkumark7
India
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

I am full satisfy to communication with me and says how to solve our problem and way to resolve issues with proper communication
Its sooo good

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Anil Kumar,

Thank you for your kind words! We are delighted to hear that you are fully satisfied with our communication and support. Ensuring that our clients understand how to solve their problems and providing clear, effective communication is our top priority.

We continuously strive to improve our services and support system to better serve our clients. If there are any additional features or improvements you would like to see, please share your thoughts with us. Your feedback is invaluable in helping us enhance your trading experience.

Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We are always here to listen and make the necessary changes to meet your expectations.

We look forward to continuing to provide you with excellent service and support.

Kind regards,
Octa Rep.

Thumbnail of user ushad11
India
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

He is a good broker and is always available for traders' problems

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Usha!

Thank you for sharing your positive experience with Octa. It's wonderful to hear that Octa not only provides a reliable trading platform but also prioritizes excellent customer support. In the fast-paced world of trading, having a broker that is consistently available to address issues and provide assistance can make a significant difference. Reliable support can help traders resolve problems quickly, allowing them to focus on their trading strategies with confidence. It's encouraging to see that Octa is dedicated to meeting and exceeding these expectations, contributing to a smoother and more efficient trading experience.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user nnadii
Nigeria
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

Excited and excellent. Timely and fast. Carerring with passion to deliver services in the most promising way.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Nnadi,

Thank you for your fantastic 5-star review! We're thrilled to hear that you find our services exciting and excellent. It's great to know that our timely and fast delivery has met your expectations.

Your recognition of our passion and commitment to providing the best possible service is incredibly rewarding. We're dedicated to ensuring a seamless trading experience for all our clients, and your feedback motivates us to keep improving.

If you have any suggestions or ideas on how we can make your experience even better, please feel free to share them with us at support@octafx.com. We're always eager to hear from you and enhance our services.

Kind regards,
Octa Rep.

Thumbnail of user shyamals5
India
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Fast withdrawal...superb app...I will promote it to my friends and family members

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Shyamal!

Thank you so much for your fantastic feedback! We're delighted to hear that you're enjoying our fast withdrawal process and that you're finding our app superb. Your positive experience means the world to us, as we strive to provide a seamless and efficient trading environment for all our users.

We're especially thrilled to hear that you're considering recommending Octa to your friends and family. There's no greater compliment than knowing our traders trust us enough to share our services with their loved ones. As a valued member of the Octa community, your support helps us grow and continue to improve our offerings.

If you or your friends and family members ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way, ensuring a smooth and successful trading experience.

Once again, thank you for your trust and support. We look forward to continuing to serve you and those you refer with the highest standards of service.

Kind regards,
Octa Rep.

Thumbnail of user harrym725
Zambia
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

It was an excellent service with I received from support team

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Harry!

Thank you for sharing your positive feedback about Octa. It's fantastic to learn that Octa not only offers a dependable trading platform but also emphasizes outstanding customer support. In the dynamic trading environment, having a broker that is readily available to resolve issues and offer assistance can significantly enhance the experience. Reliable support enables traders to quickly address problems, allowing them to concentrate on their trading strategies with assurance. It's reassuring to see that Octa is committed to meeting and surpassing these expectations, which contributes to a more seamless and effective trading experience.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user ebelei1
Nigeria
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

The response of the group is quick always.I really appreciate that.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ebele,

Thank you for your kind words and for taking the time to share your experience with Octa. We're thrilled to hear that you appreciate our quick response time. Ensuring timely and efficient support for our clients is a top priority, and it's great to know that our efforts are making a positive impact.

Your feedback motivates us to continue delivering high-quality service. If there's anything more we can do to enhance your experience and make you rate us a full 5-star rating, please don't hesitate to reach out to us at support@octafx.com. We're always here to assist you.

Kind regards,
Octa Rep.

Thumbnail of user nasrinjahanq
India
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Awesome and very helpful thanks for ur cooperation

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Nasrin Jahan,

Thank you for your wonderful feedback! We're delighted to hear that you found our service awesome and helpful. At Octa, we strive to provide the best possible support and cooperation to ensure our clients have a seamless experience.

We would also love to know if you've had the chance to try our Octa Space feature. It's designed to enhance your trading experience even further by giving you ideas for trading. If you haven't explored it yet, we highly recommend giving it a try.

If there's anything else we can assist you with or if you have any suggestions on how we can continue to improve, please feel free to reach out to us at support@octafx.com. We're always here to help.

Kind regards,
Octa Rep.

Thumbnail of user amirh119
Malaysia
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Trusted platform for trading, withdraw very fast. Recommended

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Amir,

Thank you for your positive feedback. We are delighted to hear that you trust our platform for trading and that you find our withdrawal process to be swift.

At Octa, we are committed to providing a reliable and efficient trading experience for all our clients. Your satisfaction and trust are our top priorities, and it is gratifying to know that our efforts meet your expectations.

Your recommendation means a lot to us and motivates us to continue enhancing our services. If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. Our dedicated support team is always here to help.

Kind regards,
Octa Rep.

Thumbnail of user santoshk137
India
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase
• Updated review

Please use only netbankig for deposit money, trading is very simple and take small positions to avoid step out your positions,

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Santosh!

We greatly appreciate your positive feedback and insights regarding your pleasant experience with our Octa Trading platform. It brings us great joy to know that you find our services efficient. Ensuring your satisfaction as our valued client is our top priority, and we are dedicated to continuously improving to offer you an exceptional trading experience.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Best trading platform
July 1st, 2024
Verified purchase
• Previous review

I am using this octa very good services, please use net baking for trading,

Thumbnail of user marcelm156
Suriname
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

You can withdraw whenever you want,is a secure platform

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Marcel,

Thank you for your feedback. We are pleased to hear that you appreciate the flexibility of our withdrawal process and that you find our platform secure.

At Octa, we strive to provide a safe and user-friendly trading experience. Your satisfaction and security are our top priorities, and we are always looking for ways to improve our services.

We would love to know if there is anything else we can offer to earn a full 5-star rating from you. Your insights and suggestions are invaluable to us as we work to enhance our platform and services.

If you have any additional feedback or need assistance, please feel free to contact us at support@octafx.com. We are always here to help and ensure your experience with Octa remains exceptional.

Kind regards,
Octa Rep.

Thumbnail of user onweg
Nigeria
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Great broker, you are one of the best in the world, your service is top notch,
Your customer support is very proactive and they ways of resolving issues are where you earn my commendation

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Onwe,

Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are thrilled to hear that you consider us one of the best brokers in the world and that you find our service top-notch. Your commendation for our proactive Customer Support team and effective issue-resolution methods means a lot to us.

At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.

We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.

Thank you once again for your feedback and for being a valued member of our trading community.

Kind regards,
Octa Rep.

Thumbnail of user sumits145
India
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase
• Updated review

Good platform fast withdrawal and fast reply no need to upgrade your platform

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Sumit!

Thank you for your positive feedback! We are delighted to hear that you find Octa a good platform, with fast withdrawals and quick responses. Your satisfaction is our priority, and your kind words motivate us to maintain our high standards.
While we appreciate your suggestion about not needing to upgrade the platform, we are always looking for ways to enhance our services and provide an even better experience for our users. Your feedback is invaluable in helping us achieve this.

Thank you once again for taking the time to share your thoughts. If you have any further suggestions or need assistance, please do not hesitate to reach out.

Kind regards,
Octa Rep.

Good
August 11th, 2024
Verified purchase
• Previous review

Very quick response, fast withdrawal, fast deposit,one of the best platform now

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From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.

Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.

As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.

The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).

Company Representative

Thumbnail of user hannae1
Octa R.
Octa Official Representative
Typically responds within 17 hours

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