Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
My delivery experience had been seamless and devoid of complaints.
Well-done.
Dear Adewale!
We appreciate your positive review about our platform! It's great to know that you're satisfied with our products and prompt responses. Your feedback about not needing an upgrade is noted. However, we are committed to continuous improvement to provide the best possible experience for our users.
Thank you for your support. If you have any questions or need assistance, we're here to help.
Kind regards,
Octa Rep.
One of the best experience for anyone to have, simply the best, fast and reliable.
Dear Obiefule,
We extend our gratitude for the tremendous positive feedback. We are thrilled to hear that you have had one of the best experiences with Octa, finding our platform fast and reliable.
We continuously strive to provide the highest level of service and support to our clients. Your satisfaction is our top priority, and we are always looking for ways to improve.
We would love to know if there is anything more we can offer to earn a full 5-star rating from you. Your insights and suggestions are invaluable to us as we work towards enhancing our services even further.
If you have any additional feedback or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.
Kind regards,
Octa Rep.
Good. I am with this forum since November 2023. I never felt in any difficulty in doing trading with them. They have a good team of supporters at their customer services
Dear R,
Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We are delighted to hear that you find our services very transparent and our problem-solving quick. It's great to know that since joining us in November 2023, you haven't encountered any difficulties while trading and that our customer service team has been supportive.
At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Thank you once again for your feedback and for being a valued member of our trading community.
Kind regards,
Octa Rep.
The platform is great and we can work on this and boost the career in trading
Dear Shubham,
Thank you for your positive feedback. We are thrilled to hear that you find our platform great and that it supports your career growth in trading.
At Octa, we are dedicated to providing a robust and user-friendly platform that empowers traders to achieve their career goals. Your success is our priority, and we are committed to continually enhancing our services to better support your trading journey.
If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.
Kind regards,
Octa Rep.
OCTA TREDING TERMINAL SHOULD BE EMPROV, MORE PAIR LIKE USDINR ADD IN OCTA, SOME TIME PLATE FORM HANG ISSUE FACING SO IMPROVE THAT, TRADING VIEW FULL EXESS IS PROVIDE
Dear Nishant,
Thank you for leaving a review. We're delighted to hear that you received the best and fastest service from Octa support. We've taken note of your feedback and will pass it on to the relevant team for further consideration.
Remember that you can always contact us through social media and enjoy our trading and investing content there. Stay tuned for more updates, and ensure you don't miss our upcoming promos. If you have any other feedback or questions, you're welcome to contact us at support@octafx.com.
Kind regards,
Octa Rep.
Your withdrawal system is very strong, whether it is a matter of customer care or making a deposit in trading, all the features are very easy, the good news provided by you also provides a lot of convenience.Overall I love OCTA FX
Dear Ameer Mohammad,
Many thanks for using our app and sharing your feedback with us. We love to know you enjoy Octa services, from payment systems and customer care to trading news. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Octafx is good platform to trade and easy to trade
Dear Jegan,
Thank you for sharing your positive feedback about Octa. We are delighted to hear that you find our platform both good and easy to trade on. Your comment pays off all the put forth to provide you with one of the best user experiences.
At Octa, we strive to create a user-friendly and efficient trading environment that meets the needs of all our clients. Your satisfaction is a testament to our efforts, and it motivates us to continue enhancing our platform and services.
For the purpose of keeping our services aligned with the needs of our clients, we would like to know if you have tried our Octa Space program yet. Please share your feedback with us at support@octafx.com. Feel free to reach out to us with any further questions or information. We are always here to help.
Kind regards,
Octa Rep.
Good assist & not complicated broker,not complecated and platform easy to use,Real data high accuracy
Dear Mohd Ibrahim,
Thank you for your positive feedback. We are delighted to hear that you find our platform easy to use and appreciate the high accuracy of real data. It's always rewarding to know that our efforts to create a seamless trading experience are appreciated by our users.
We constantly strive to improve and provide the best possible experience for our clients. To help us achieve this goal, we would love to hear any suggestions or ideas you may have on how we can enhance our services further. Your feedback is invaluable to us, and it will help us understand what improvements can be made to continue meeting your expectations.
Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
You reply faster than other brokers and makes follow up
Dear Paseka Andrew,
Thank you for your positive review. We are pleased to hear that you appreciate our prompt response times and follow-up support.
At Octa, we prioritise timely and effective communication to ensure our clients receive the best possible service. Your feedback confirms that our efforts to provide quick and thorough support are making a difference. We understand the importance of addressing your concerns swiftly and efficiently, and we are committed to maintaining this high standard.
Our team is dedicated to continuously improving our services and ensuring that every client interaction is positive and productive. Knowing that you find our response times and follow-up processes superior to other brokers is incredibly encouraging and motivates us to keep striving for excellence.
If you have any further questions or need additional assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help and ensure that your experience with Octa remains exceptional.
Kind regards,
Octa Rep.
The trading process on this platform, from deposit to trading to exit of funds is a seamless experience...and this backed up by superb customer support makes it the Gold standard of trading platforms.
Look no further.
Dear R,
Thank you for your kind feedback. It is delightful to hear such positive words. Furthermore, knowing you had a seamless experience with the payment provider, Customer Support, and trading process are the best encouragement to our team.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Good spread and fast deposit and withdrawals, thankyou give a fast respon and solve any problem anytime
Dear Muhammad Mizanul,
Thank you for your positive review. We're delighted to hear that you appreciate our competitive spreads. Our team works tirelessly to provide you with one of the lowest spreads in the market. Knowing that you are happy about our efficient deposit and withdrawal processes makes us pay for our hard work. Your acknowledgment of our prompt response and problem-solving efforts is greatly appreciated.
We are committed to providing the best possible trading experience and are always here to support you. If you have any suggestions on how we can improve further, please don't hesitate to share them with us at support@octafx.com.
Kind regards,
Octa Rep.
Hello!
Please the deposit I made since 16/5/24, I received email today that it's in my wallet, please how can I get to the wallet to refund the money, if u people can help me go to the wallet and refund, very good, thanks
Dear Adibe,
We are deeply sorry for the inconvenience caused by the recent misinformation regarding the deposit fund credited to your wallet. We understand how important it is for you to have accurate information and timely access to your funds.
The delay in processing your refund is due to a minor technical issue with our payment provider, compounded by a documentation review process. Please be assured that our team is actively working to resolve this issue as quickly as possible.
You can relax knowing that your pending request will be processed as soon as the problem has been resolved. We sincerely apologize for any frustration and inconvenience this has caused you.
For updates on your refund status, please feel free to get in touch with us via Live Chat. Our team is always available to assist you and provide any further information you may need.
Thank you for your understanding and patience.
Kind regards,
Octa Rep.
I love it and I'm so grateful… blessed up octafx for this price gift you've giving to me
Dear Matthew!
Thank you for your heartfelt message! We are thrilled to hear that you love our platform and feel grateful for the prize gift from OctaFX. Your kind words truly brighten our day. We aim to create a rewarding experience for our traders, and it's wonderful to know that we have made a positive impact on your trading journey.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Excellent performance and response. Best trading information. Quality customer care. Prompt deposit, seamless trading and timely withdrawal
Dear Adeyemi,
Thank you for your excellent feedback. We're thrilled to hear that you are satisfied with our performance and response, as well as the quality of our trading information and customer care. Your positive remarks about our prompt deposit process, seamless trading, and timely withdrawals are greatly appreciated.
Our team works hard to ensure that our clients receive the best possible service and trading experience. Knowing that our efforts have met your expectations is incredibly rewarding. We continuously strive to maintain and improve our high standards to provide you with the best possible trading environment.
If you have any suggestions on how we can further enhance our services or if there is anything specific you'd like to see, please don't hesitate to share your thoughts with us at support@octafx.com. Your feedback is invaluable in helping us make Octa even better. Additionally, we would love to hear what features or improvements we can implement to earn a full 5-star rating from you.
Thank you once again for your kind words and for choosing Octa as your trading platform. We look forward to continuing to serve you and ensuring your trading experience remains outstanding.
Kind regards,
Octa Rep.
It never fails,so real and legit. I trade with Octa and it's profitable a lot
Dear Olatunji,
Thank you for sharing your positive experience with Octa. We are thrilled to hear that you find our platform reliable and profitable. Our goal is to provide a seamless and rewarding trading experience, and it's wonderful to know that our services meet your expectations. Your satisfaction and success are our top priorities.
We continually strive to improve and would love to hear your suggestions on how we can enhance our services even further. Please let us know what additional features or improvements you would like to see that would earn us a full 5-star rating from you.
Feel free to reach out to us at support@octafx.com with any ideas or feedback. We are always available and eager to assist you in any way we can.
Kind regards,
Octa Rep.
Improve the leverage from 1:500 to 1:1000 really makes me more determined and bold to entry more cents than before
Dear Mohd Zulhelmi,
Thank you very much for sharing your feedback and being with us. We're delighted to know you like our 1:1000 leverage promotion. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Very satisfying services with fast response from polite personal incharge, easy to communicate with both English and also Melay language...over all make me fill contented all this years while trading through Octafx...and always looking forward to trade as long as i can...
Dear Mufti,
Thank you for your wonderful review. We are thrilled to hear that you have been satisfied with our services over the years. It's great to know that our team has provided you with fast responses and polite assistance, and that communication in both English and Malay has been easy and effective for you. Your positive feedback is highly valued and motivates us to continue offering exceptional service to our clients.
If you ever have any questions or need further assistance, please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We look forward to continuing to support you in your trading journey with Octa.
Kind regards,
Octa Rep.
Just don't know the best word to describe my exceptional experience using octafx, it was easy, and effortless also has some bonus to motivate, but fully impactful with my trading journey
Dear Trust,
We're delighted that our traders had an exceptional experience using Octa. Thanks for choosing us as your reliable partner. We're happy to know you had an easy and effortless trading journey. Also, the bonus deposit was motivated and fully impactful for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot traded by your friends. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
I am impress this is a new experience for me and its excellent
Dear Rahul,
Thank you for your wonderful feedback! We're thrilled to hear that you are impressed with our platform and that it has provided you with an excellent new experience.
At Octa, we strive to create a seamless and enjoyable trading environment for all our clients, whether they are new to trading or seasoned professionals. Your positive experience is a testament to our commitment to excellence and client satisfaction.
We would like to inform you thar we have an enormous pool of educational videos and webinars for you to learn from on our official YouTube channel. You may learn the basics and then formulate your strategies by practicing on our demo account for free.
We are always here to support you on your trading journey. Should you have any questions or need assistance, please do not hesitate to reach out to us at support@octafx.com.
We look forward to continuing to serve you and ensuring your trading experience remains exceptional.
Kind regards,
Octa Rep.
Very good feedback & supporting team
Trade & win good
Dear Pramod!
Thank you so much for your kind words. We're thrilled to hear that you've had a positive experience with our support team and that you're finding success with your trades. Your feedback motivates us to keep providing the best service possible. If you ever need any assistance or have any questions, please don't hesitate to reach out.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
So far in my trading with octa fx i always have timely n wisely support. Hope remain same in my future endeavour.
Dear Loo,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.
Kind regards,
Octa Rep.
I enjoy their services especially in the area of deposit and withdrawal.
Dear Longji!
Thank you for your positive feedback! We're thrilled to hear that you enjoy our services, especially in the areas of deposit and withdrawal. Ensuring a seamless and efficient experience for our customers is a top priority for us, and we're glad to know we're meeting your expectations.
To continually improve our services, we would love to hear more about what specifically you found satisfactory in our deposit and withdrawal processes. Was it the speed, ease of use, security, or something else? Your insights can help us enhance our offerings even further.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
So nice very fast sir and faithfulness and refund and very deposit and withdraw good service
Dear Syed!
Thank you for your kind words. We're thrilled to hear that you found our services to be fast and reliable. We're committed to providing excellent service, including smooth deposits and withdrawals, and it's great to know we met your expectations. If you have any other feedback or need further assistance, please don't hesitate to reach out.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Very good platform. Kindly rectify the withdraw issues in local bank for too delay payment
Dear Boopathi!
Thank you for your positive feedback about our platform. We greatly appreciate your support and are committed to providing the best service possible. We apologize for the inconvenience you've experienced with the withdrawal process to local banks. Our team is actively working to resolve these delays and improve the speed of transactions.
In the meantime, could you please provide us with some additional details about the specific issues you're facing? This will help us address your concerns more effectively.
Thank you for your patience and understanding. If you have any other questions or need further assistance, please feel free to reach out.
Kind regards,
Octa Rep.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Rajesh,
Thank you for sharing your positive feedback. We are delighted to hear that you have had a good experience with our platform and services.
At Octa, we are committed to providing an exceptional trading experience and top-notch support to all our clients. Your satisfaction is our highest priority, and we continuously strive to meet and exceed your expectations.
If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. Our dedicated support team is always here to help and ensure that your experience with Octa remains outstanding.
Kind regards,
Octa Rep.