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Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
So easy to use every part in Dashboard and very solving problem with team support. Almost i good..
Good support for withdrawal request pending process
Dear Devakumar!
Thank you for taking the time to rate and provide feedback on the Octa Trading platform. We are thrilled to hear that your experience with Octa has been exceptional since you joined. We are particularly pleased that you found our service to be both helpful and user-friendly. At Octa, our primary goal is to ensure a seamless and efficient trading experience for our customers, and we are grateful that we have met your expectations.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.
I have dealt with octaxfx customers service on several occasions, and the way they attend to customers is second to none. Very prudence, attentive and ready to solve your problems as quick as possible always. Honestly, I have never come across this level of human relation elsewhere. However, Octa need to work on his network and server. It is very annoying that each time you want to implement or cancel trade that is going against you or claim a trade that is in your favor, the application will not respond. " Server temporarily unavailable" is the usual response. Octafx please do something about this aspect of your app and you will receive 10 stars. Thanks 🙏 you.
Dear Temitope,
Thank you for your glowing review and for sharing your feedback with our Octa Trading platform. We're thrilled to hear that you've had positive experiences with our customer service team and that you find them to be attentive and efficient in addressing your concerns.
We understand the importance of providing a seamless trading experience, and we apologize for any inconvenience you've experienced with our network and server performance. Rest assured, we're constantly working to improve our systems to ensure smooth and uninterrupted trading for our customers.
We value your feedback and appreciate your suggestions for improving our app's performance. We'll certainly consider your comments as we continue to make improvements.
Thank you again for your kind words and your continued support. If you have any further questions or need assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. We're here to assist you anytime.
Kind regards,
Octa Rep.
Customer service at Octa is 24/7 not 24/5 like many trading brokers. They have customer service reps who speak various languages so that everyone is covered.
I also love the OCTA custom trading platform. They utilise many of the Tradingview indicators and charting with OCTA's platform is the same as Tradingview, a condensed version. But what tradingview does not have is SPACE. This shines in their trading platform because you can learn and pick up on the run various trading ideas and trades you might take. Space is very helpful. Executing trades on their platform is very good as well, simple to place TP and SL orders. Well done Octa. The future of trading.
Dear Christopher,
Thank you for sharing your positive feedback with us regarding the Octa Trading platform. We greatly appreciate your high rating and are thrilled to hear that you're enjoying your experience with our platform. Providing exceptional customer service and a user-friendly trading environment are top priorities for us, and we're glad to know that you find our 24/7 multilingual customer service and custom trading platform valuable.
We're constantly striving to enhance our platform and provide the best possible experience for our users. Additionally, we're delighted to inform you about our Invite a Friend program, where you can earn commissions by referring your friends to Octa.
For the latest news and promotions, we encourage you to join our social media platforms. If you have any further questions or need assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. We're here to assist you around the clock.
Kind regards,
Octa Rep.
Good excellent supporting immediately withdraw immediately deposit
Dear Asma!
We sincerely appreciate your kind star rating and the amazing feedback you've provided. We are delighted to know that our traders have chosen Octa as their preferred investing platform. Thank you for selecting us as your trustworthy partner. Your positive comments about our Customer Service team and payment process motivate us to continually enhance our clients' experiences on our platforms.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Kind regards,
Octa Rep.
Fast and reliable good spreads and provide good signals
Dear Wisdom!
We want to express our sincere gratitude for your kind star rating and the amazing feedback that you have provided. We are delighted to learn that our traders have chosen Octa as their preferred investing platform over others. Thank you for selecting us as your trustworthy partner. Your positive comments spreads and signal motivate us to keep improving our clients' experiences on our platforms.
To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Great supporting staff quick response and fast solve any quarry
Dear Irshad,
Thank you for taking the time to rate and provide feedback on the Octa Trading platform. We're delighted to hear that you find our supporting staff helpful and responsive and that they have been able to address and resolve any queries you had quickly.
At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients have access to a wide range of benefits and opportunities.
We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is always available to help.
Kind regards,
Octa Rep.
Always support trader.give guide and beneficial of information from news to profit us
Dear Mohd Nazri,
Thank you for taking the time to rate and provide feedback on the Octa Trading platform. We are delighted to hear that you find everything easy and appreciate our efforts to support traders with guidance and beneficial information.
At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients have access to a wide range of benefits and opportunities.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is always available to assist you.
Kind regards,
Octa Rep.
A good services and trusted platform,also fast Withdrawal and deposit,recommended
Dear Abdul Rahman,
Thank you for taking the time to rate and provide feedback on the Octa Trading platform. We are delighted to hear that you find our services good and trustworthy and appreciate our fast withdrawal and deposit processes.
At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
We invite you to follow our social media platforms to stay up-to-date with our latest news and upcoming promotions. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Thank you once again for your recommendation and for being a valued member of the Octa community.
Kind regards,
Octa Rep.
At any time without hesitation we can chat with customers service if facing any problem. Very easy to make deal for buy and sell. I am very happy with this trading platform.
Dear Hanumanth!
Thank you for taking the time to share your feedback regarding your recent experience with our trading company. We are grateful for your positive review and are thrilled to know that you found our service to be very helpful and user-friendly.
Thank you for taking the time to share your valuable feedback regarding your recent experience with our trading company. We appreciate your positive review and are delighted to know that you found our service to be very helpful and easy to use.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.
Octa is a best brokers I use it easy withdraw and deposit and have good team for responce
Dear Munir,
Thank you for such a high rating and for sharing your feedback about our Octa Trading platform. We are delighted to know that you are having a good experience with easy withdrawals and deposits and that our response team has been helpful.
We will continue to strive harder to provide the best user experience to all our customers. We would also like to inform you about our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To stay updated with our latest news and promotions, feel free to join our social media platforms. If you have any additional questions, please don't hesitate to get in touch with us via live chat or email at support@octafx.com. We are always here to help you.
Kind regards,
Octa Rep.
Good platform for trading nd good customer support team.
Dear Avdhesh!
We are truly grateful for your positive feedback and your kind rating of five stars. It brings us immense joy to hear that you had a positive experience with our platform and customer support. Your encouraging remarks serve as a powerful motivator for our team, driving us to continually enhance and elevate the experiences of our clients across all of our platforms. Your support means the world to us, and we are committed to maintaining the high standards that you have come to expect from us.
To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Since last 4 years I have found quick response and service.
Dear Anil,
Thank you for sharing your feedback and being with us for four years. We're delighted to know you got a quick response and service. We hope you keep using Octa, and we'll provide you with the best user experience.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot traded by your friends. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Every thing is better,no words to say,I am very happy since last 4 years.
Last 4 years I feel your team always give good response in any case.
I thought it would take 20 to 30 days for a refund. But it takes only an hour. Fast refunded
Dear Jb,
Thank you for your positive review! We are delighted to hear that you are please with our swift payment procedures. At Octa, we understand how important it is for our clients to have quick and efficient service, especially when it comes to financial transactions.
We strive to ensure that all our processes are as seamless and timely as possible, and it's gratifying to know that we met your expectations. Your satisfaction is our priority, and we are pleased that our efforts have made a positive impact on your experience.
If you have any further feedback or suggestions on how we can continue to improve our services, please feel free to share them with us via live chat or by emailing us at support@octafx.com We are always here to listen and enhance our offerings to better serve you. We look forward to continuing to support you in all your trading needs.
Kind regards,
Octa Rep.
I'm new member with account blocked
Please open the account
Dear Jasbir,
We understand your frustration with your account being blocked. We're here to help resolve this issue promptly.
It seems that your account was automatically blocked due to several incorrect PIN attempts. To get your account back up and running, please send us a selfie holding your ID card, Passport, or driving license to kyc@octafx.com.
Once we receive the required documentation, we will promptly proceed with unblocking your account. We greatly appreciate your cooperation in this matter.
If you have any questions or need further assistance, please don't hesitate to contact us via live chat or email us at support@octafx.com. We're here to help you every step of the way.
Kind regards,
Octa Rep.
All are good, but its very delays on deposit and withdrawal.
Dear Rishi!
Thank you for contacting us and sharing your feedback. We regret that we haven't responded to you earlier. We understand that you may be feeling frustrated and we appreciate you bringing this matter to our attention. We hope to resolve this issue as soon as possible. In order to do so, we would need more information from you. Specifically, we request that you provide us with your trading account number. You can email us these details at support@octafx.com. Once we receive your information, our dedicated team will carefully investigate the matter and provide you with an update as soon as possible. Thank you for your patience and understanding.
Should you have any questions, please don't hesitate to reach out to our team at support@octafx.com.We're always glad to assist our customers.
Kind regards,
OctaFX Rep.
I'm new to this but anyone who has used it before is saying it's going great
Dear Mehboob,
Thank you for choosing Octa. If you encounter any complications during your trading, please contact the Support Team in Live Chat, and we will guide you through the whole process. We also suggest opening a demo account so you can trade risk-free and check educational materials available on our blog and YouTube channel.
Please note that we offer many advantages, such as low spreads, fast execution, a wide range of payment options, free educational materials, demo trading, cryptocurrency and stock trading and many more. Follow us on social media to stay abreast of the latest news and product updates.
Kind regards,
Octa Rep.
Fast and safe when comes to withdraw and very very straight forward
Dear Arthurjames!
Thank you for your feedback. We are absolutely thrilled to hear that our payment process has proven to be helpful and has met your expectations. At Octa, we are committed to delivering nothing but exceptional service, and your positive review confirms that we are exceeding our goals. Your kind words inspire us to continuously elevate our services and strive for nothing short of excellence. We deeply appreciate your support and eagerly anticipate the opportunity to serve you again in the future.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.
I liked the app design such a simple and clean to navigate, the entire process was very quick from the day one opening the account, the fund deposit and withdrawal process, customer care responds very quickly and resolves the query
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi, i have been using Octafx for forex trading, such best platform i ever seen. Easy trading and they give 50% to 100% marginally leverage also. Deposits and withdrawal doing quick response. I give 5 star rating this platform
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Ashok,
Thank you for appreciating our swift payment methods and the deposit bonus system. We are delighted to know that you are enjoying our services. Your words of affirmation would be shared with the employees and the relevant teams to make their day, just as it made mine. What is your favourite feature on Octa?
We recommend that you follow our social media platforms so that you may stay up to date on our most recent news and promotions. Live chats and email (support@octafx.com) are the two ways you may get in touch with us if you need any more details or have any queries. We are here for you around the clock and anxiously anticipate your response.
Kind regards,
Octa Rep.
I feel very safe my mony in octa and no hanging in news time and when I closed my all orders one time he don't took time more than 1 seconds
Dear Muhammad,
Thank you so much for your glowing review! We are thrilled to hear that you consider Octa the world's best trading platform. Your trust in our platform, especially regarding the safety of your funds and the reliability during peak times, is incredibly important to us. We are committed to ensuring that your trading experience is seamless and efficient.
The fact that you've noticed the quick execution times, even during high volatility periods, is a testament to our dedication to providing top-notch service. At Octa, we continually strive to enhance our platform's performance and security to meet and exceed your expectations. Your satisfaction and confidence in our services are our top priorities.
If you have any further suggestions or feedback on how we can improve even more, please do not hesitate to share them with us via live chat or by emailing us at support@octafx.com. We value your input and are always looking for ways to serve you better.
Kind regards,
Octa Rep.
Very good experience. I have traded in different platforms like FXTM ext... buy i got very good experience from OCTAFX. Especially deposit and withdrawal are very fast than other platforms.
Dear AKBAR,
Thank you for taking the time to share your experience with us. We are delighted to hear that you had a very good experience trading with Octa. Your satisfaction is our top priority, and we are thrilled to know that you found our deposit and withdrawal processes to be exceptionally fast compared to other platforms.
At Octa, we continuously strive to provide our clients with the best possible trading experience, and your feedback reaffirms that we are on the right track. We appreciate your trust in us and are committed to maintaining the high standards that you have come to expect from our platform.
Should you have any further feedback or suggestions for us, please do not hesitate to reach out. We value your input and are always here to assist you in any way we can. We look forward to serving you for many successful trades to come.
Kind regards,
Octa Rep.
Main 5 din se paresaan thi deposit ko laker meri problem Adam ne solve ki thanku 😊 Adam your r the 👌
Namaskar Padma,
Hamen apki pratikriya saajha karane ke lie apka dhanyewad. Yah jaanakar hamen bahut khushi howi ke Adam ne apke deposit ki samasya ka samadhan kiya. Utkrsht grahak seva pradhan karna hamare sarvochach prathamikata hai, aur yah jaankar khushi hote hai ki Adam ki support se aap sehmat hain.
Apko howi dikkat ke liye hume khed hai. Agar apko fir koi dikkat ye ya fir apke paas koi aur prashn hain, to kripya hamase live chat ya support@octafx.com par sampark karane mein sankoch na karen.
Sadhanyewad,
Octa Rep.
I spent months sending messages to this company, but they never responded. I had a significant sum invested with them, and when I tried to withdraw, they didn't respond at all. It's frustrating how they went silent after encouraging me to invest more
Tip for consumers:
i do hope everyone learn from my experience
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Liam J,
We apologize for any inconvenience you've experienced. However, without specific details, we're unable to identify your account or address the issue directly. Please reach out to us with your account information, and we'll investigate the matter promptly. Providing excellent service and addressing our clients' concerns are our top priorities. We're committed to resolving any issues you may have encountered. You can always contact us via live chat, DM us from Octa's official social media page, or email us directly at support@octafx.com. Thank you for your patience and understanding.
Kind regards,
Octa Rep.
Deposit and withdrawal time is too long guys make possible to quick withdrawal and quick deposit if you want to people don't close their money you can do it
Dear Shahbaz,
Thank you for taking the time to share your positive experience with our company's cryptocurrency trading services. We greatly appreciate your feedback and are thrilled to hear that our platform has met your expectations for Bitcoin trading.
At Octa, we strive to provide our customers with a seamless and efficient trading experience, and it is rewarding to know that our efforts have resonated with you. Your endorsement of our platform as "best for bitcoin trading" reaffirms our commitment to delivering high-quality services to all our clients.
We understand the importance of transparency, security, and reliability in the cryptocurrency trading industry, and we continuously work to uphold these standards. Our team is dedicated to staying ahead of the curve, implementing cutting-edge technologies, and adhering to industry best practices to ensure that our customers can trade with confidence.
Your satisfaction is our top priority, and we are grateful for your trust in our platform. If you have any further feedback or suggestions for improvement, please do not hesitate to reach out to us. We value your input and are always striving to enhance our users' trading experience.
Our finance department usually processes the payments as soon as possible; however, due to technical issues, there may be slight delays. Rest assured, our teams work around the clock to minimise delays for a smoother customer experience. If you face any such issue, please get in touch with us via live chat or email us at support@octafx.com (mailto:support@octafx.com). We are always available for you.
Kind regards,
Octa Rep.
Gain trust and grow your business with customer reviews.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Mohd Syalie!
Thank you for taking the time to rate and provide feedback on the Octa Trading platform. We're delighted to hear that your experience with Octa has been great since you joined. We are thrilled to know that you found our service to be very helpful and user-friendly. Providing our customers with a seamless and efficient trading experience is our top priority, and we are glad to have met your expectations.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.