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Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
To much trusted broker i ever seen. I really happy with their support about deposit, withdrawal and other support. Thanks to octa team.
My experience with it recently was a bit ok compared to the other time. Although, withdrawal processing time to crypto address took much time than I'd expected.
Dear Favour,
Thank you for rating our Octa app. We're happy to know you are seeing our trading app getting better. Please note that withdrawing funds usually takes 1-3 hours but can sometimes take up to 3 business days. It applies to all withdrawing options. You can upgrade your user status to Gold or Platinum if you wish to get a faster withdrawal.
Don't forget that you can participate in the "Invite a Friend" program and earn a commission per each standard lot your friends trade. For more information, please get in touch with us via social media. We'll be happy to guide you.
Kind regards,
Octa Rep.
Octafx is just super amazing. Fast deposit and withdrawal. Customer service is top notch. I love this broker. No single issue since I have been trading with them.
Dear Benedict,
We greatly appreciate your recognition of our efficient payment methods. It brings us immense joy to learn that you are finding value in our services. Your positive feedback will certainly be shared with our dedicated team members and relevant departments, brightening their day as it did mine. Could you kindly share what is your favourite feature at Octa?
To ensure you stay informed about our latest news and promotions, we encourage you to follow us on our social media platforms. Additionally, please feel free to reach out to us via live chat or email (support@octafx.com) for any further inquiries or assistance you may require. Our team is available around the clock and eagerly awaits your response.
Kind regards,
Octa Rep.
The support team is doing a very good job but the reason I didn't give 5 star is because there's no phone number to reach you guys.
But all the same kudos for the wonderful work guys😁
Dear Aigbe,
Thank you for the wonderful review; it's always a joy to see it. It gives us more incentive to give you the best service possible. We would love to have your feed back, is there anything that you would want to suggest us to make our services even better and make you rate us even higher?
By the way, for the purpose of keeping our services aligned with your best, we would like to know what is your favourite feature at Octa. For the purpose of keeping you well informed of our most recent news and offers, we respectfully request that you follow our social media channels. If you need any further information or have any questions, live chats and emails are accessible 24/7. We eagerly await your response.
Kind regards,
Octa Rep.
My personal experience about octa is good broker in forex market. Timely execution of deposit and withdrawal
Dear Altaf,
Thank you for taking the time to share your positive experience with us. We are absolutely delighted to hear that you consider Octa to be a good broker in the forex market. It's particularly rewarding to know that you appreciate our timely execution of deposits and withdrawals, as we strive to ensure a seamless and efficient trading experience for all our clients.
Your feedback is incredibly valuable to us. It not only affirms our efforts but also inspires us to maintain and continually improve the high standards that you have come to expect from us. We are dedicated to providing you and all our traders with reliable and top-quality services.
If you have any further questions, suggestions, or need any assistance, please do not hesitate to reach out to our support team via live chat or by sending us an email at support@octafx.com. We are always here to help and ensure your experience with Octa remains exceptional. We look forward to continuing to serve you and support your trading journey.
Kind regards,
Octa Rep.
Excellent work done by you only requirement is to make it's approval by local government. So that this business live long throughout entire globe.
Dear RADHEY SHYAM!
Thank you for your positive feedback and high rating of our Octa Trading platform. We're thrilled to hear that you find our platform excellent.
We've taken note of your feedback, and we'll pass it over to the relevant team. If you have any other feedback or questions, you're welcome to reach out to us at support@octafx.com.
Join us on our social media platforms for the latest news and promotions. Should you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you at any time.
Kind regards,
Octa Rep.
It's been nice with Octa App.
The services are safe, secured, fast and satisfactory.
Thank you always.
Dear Taiwo!
We appreciate the feedback you provided and are thrilled to hear that you find our platform useful. Thank you for your kind words. Your satisfaction is our top priority, and we are happy to have met your expectations. At Octa, we are committed to providing the best possible service to every client, and positive feedback like yours motivates us to continue doing so. Your review inspires us to keep improving and delivering outstanding service.
We would like to invite you to follow our social media platforms in order to stay informed about our latest news and upcoming promotions. If you have any further questions, please do not hesitate to contact us via our live chat or by emailing us at support@octafx.com. We are always available to assist you.
Kind regards,
Octa Rep.
Spread very high but performance is very good. Easy & fast deposit and withdrawl facility. But so many problems face on USDT withdrawl.
Dear Bickam!
Thank you so much for taking the time to provide feedback; we're delighted that you find our platform helpful. I appreciate your kind words very much. Since your happiness is our top concern, we are thrilled to have lived up to your expectations. The greatest service is provided to each and every customer at Octa. Please note that Octa offers a floating spread that may vary and can fluctuate depending on the market situation, rollovers, major news releases, or periods of high volatility. If you have any other questions, please do not hesitate to contact us at support@octafx.com
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email. We are ready to assist you at any time.
Kind regards,
Octa Rep.
The Octafx team resolved my verification request timely and professionally. Thank you, I'm a happy customer.
Dear Lameez!
We would like to express our sincere gratitude for taking the time to share your valuable feedback with us about your recent experience with Octa. Your positive review means a lot to us and it motivates us to continuously strive for excellence. We are thrilled to know that you found our customer support very helpful. Providing our customers with a seamless and efficient trading experience is our top priority, and we are glad to have met your expectations.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep.
Make app update as easy to use bcs some time struggle to get order
Dear Guru,
Thank you so much for taking the time to rate our product. We greatly appreciate your feedback and support. Our application is indeed updated regularly. If you are facing an issue with placing an order, please share a screenshot of your internet speed. Our team will investigate the matter and update you.
If there are any features of the Octa app that you feel we could add or improve, we would love to hear your ideas. Please feel free to share your suggestions with us at support@octafx.com. Your feedback is invaluable to us and helps us continuously enhance our services to better meet your needs. We look forward to hearing from you.
Kind regards,
Octa Rep.
Translate text with your camera
Octa's service is very good and deposit and withdrawal services are responded to very quickly
Dear Noor,
We extend our sincerest gratitude for taking the time to share your feedback regarding your experience with Octa. It brings us great joy to hear that you are satisfied with our service and that our deposit and withdrawal processes have met your expectations.
At Octa, we are dedicated to providing exemplary service to all our valued clients, and your positive review reaffirms our commitment to excellence. We strive to ensure that each interaction with our company is seamless and efficient, and we are delighted to learn that we have achieved this goal in your case.
Your satisfaction is our priority, and we will continue to uphold the highest standards of service excellence in all aspects of our operations. Please do not hesitate to contact us if you have any further feedback or require assistance. We appreciate your trust and look forward to serving you for many years.
Kind Regards,
Octa Rep.
Fast deposit and withdrawal and have good spread. There is no commission fee as well to make us gain more profit.
Dear Gregorius Harvin Radityo!
We're genuinely grateful for your feedback. It means a lot to us! Knowing that our platform has been beneficial to you brings us immense joy. Your satisfaction is paramount to us, and we're thrilled to have met your expectations. At Octa, delivering top-notch service to every client is our core mission, and your positive review reaffirms that we're on the right track. Your kind words serve as a great motivation for us to continually enhance our services and strive for excellence. Thank you for your support!
For the latest updates on news and promotions, we invite you to join our social media platforms. Should you have any further inquiries, please don't hesitate to reach out to us via live chat or email at support@octafx.com. Our team is available around the clock to assist you.
Kind regards,
Octa Rep.
Withdrawals are a bit slower but more secured by checks and balances why people is withdrawing some funds. In my case I am using proceeds for my personal day to day needs.
Dear Roland B.,
Thank you for your feedback and for sharing your experience with our Octa Trading platform. We appreciate your understanding regarding the withdrawal process and the importance of security measures. Rest assured, we prioritize the security of our clients' funds while ensuring efficient service. Your satisfaction is important to us, and we'll continue working to provide the best user experience possible. Don't forget to explore our Invite a Friend program to earn commissions by referring your friends to Octa.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Good customer service, fast deposit and fast withdrawal approval too.
Dear Isha,
Thank you for your positive review. We are delighted to hear that you are satisfied with our customer service, as well as our fast deposit and withdrawal approval processes. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service.
If you have any further questions or need assistance, please do not hesitate to reach out to us via live chat or by emailing us at support@octafx.com. Thank you once again for choosing Octa. We look forward to supporting you in your trading journey.
Kind regards,
Octa Rep.
Hello i am D.S shekhawat I have a great experience with us. Here a deposit and withdrawl service are best (amazing)
Dear Devi Singh,
Thank you for your glowing review and for taking the time to share your experience with Octa Trading. We're thrilled to hear that you've had fast deposits and withdrawals transactions with us. Your satisfaction is our priority, and we're committed to continuously improving our services to provide you with the best trading experience possible. Don't forget to check out our Invite a Friend program, where you can earn commissions by referring your friends to Octa. Stay updated on our latest news and promotions by joining our social media platforms. If you have any questions or need assistance, don't hesitate to reach out to us via live chat or email at support@octafx.com. We're here to assist you whenever you need us.
Kind regards,
Octa Rep.
Octafx is a good way to trade and have the freedom that you're looking for
Dear Jean Adrien Laguerre,
Thank you for sharing your feedback with our Octa Trading platform. We appreciate your honest rating and are glad to know that you are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program where you can earn commissions when your friends start their trading activity with Octa.
We want to welcome you to let us know what features you'd like to see in the app to earn a 5-star rating from you. To keep up with our most recent news and promotions, feel free to join our social media platforms. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Best in class broker with user friendly interface.If any errors happens they clear it through updation
Dear Akshay!
We deeply value your positive feedback and the five-star rating you've generously provided. It brings us immense joy to hear about your satisfying experience with our trading platform and customer support.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Kind regards,
Octa Rep.
Needed to urgently withdraw funds from account. Was promptly contacted via email to provide an explanation and soon after received the funds in my bank account.
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Francis,
We want to thank you for the fantastic review. It's encouraging to hear that you value our customer service. Our support department works around the clock, putting a lot of effort into giving you the greatest service. Therefore, I have no doubt that your feedback will brighten their day. I would forward it to them. How long have you been trading with us?
We request that you follow our social media platforms so that you may stay up to date on our most recent news and promotions. If you need any more details or have any queries, you can contact us via live chat or email (support@octafx.com). We anticipate your response as soon as possible.
Kind regards,
Octa Rep.
Amazing for me to use...Last 1 year I am using octafx and really it's services, education, support etc.is good so any one can use octafx
Dear Patabhai!
We really appreciate you taking the time to leave us feedback, and we're thrilled that you find our platform useful. Thank you so much for your kind words. We are delighted to have met your expectations because your satisfaction is our first priority. Every client at Octa receives the best possible service, and hearing that we've been successful in this endeavour always makes us very happy. We are greatly motivated to keep providing outstanding service and to keep getting better with your positive review.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
The service is superb from instant deposits to quick withdrawals. It keeps getting better with Octa.
Dear Babatunde!
We appreciate you taking the time to provide us with your valuable feedback. It's wonderful to know that you find our platform useful and we're grateful for your kind words. At Octa, we prioritize our clients' satisfaction and we're thrilled to have met your expectations. Knowing that we've been successful in providing you with the best possible service motivates us to continue delivering outstanding service and improving our services. Thank you for your positive review and for choosing Octa.
We invite you to follow our social media platforms to stay updated with our latest news and upcoming promotions. Should you have any further inquiries, please do not hesitate to reach us via live chat or email support@octafx.com. We are ready to assist you at any time.
Kind regards,
Octa Rep
Nice trading with octafx. Fast respons,and fast for withdraw. That is important for me, fast withdraw. Bravo octa
Dear Ratala!
"We cannot express enough gratitude for taking the time to leave such a positive review about your experience with us. Your feedback means a lot to us, and we are thrilled to hear that you had a fantastic trading journey with us.
At OctaFX, we are committed to providing a trading environment that enables our clients to achieve their financial objectives, and your satisfaction is a confirmation of our pledge.
For the most recent news and promotions, you can also follow us on social media. Please don't hesitate to get in touch with us via live chat or email at support@octafx.com if you have any additional questions. Our staff is available at all times to help you.
Kind regards,
OctaFX Rep.
Nice customer care service and withdrawal process is fast
Dear Pramod,
Thank you for such a high rating and for sharing your feedback about our Octa Trading platform. We are delighted that you found our customer care service pleasant and that the withdrawal process is fast. We shall strive harder to provide the best user experience to our customers.
We would also like to inform you about our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa. To keep up with our most recent news and promotions, feel free to join our social media platforms.
If you have any additional questions, you can get in touch with us via live chat or email at support@octafx.com. We are always available to help you.
Kind regards,
Octa Rep.
I have traded with a lot of brokers
My honest opinion about octa is very positive:
Spread: good
Deposit and withdraw: instant
Slippage: didn't have any
Leverage:actual
Market buy and sell: good price
Dear Mohammad,
We're delighted that our traders have given very positive opinions about Octa. Thanks for choosing us as your reliable partner. We would greatly appreciate your continued use of Octa. Your support means a lot to us, and we are always here to assist you in any way we can.
Kindly note that you can constantly learn with Octa and master your trading skills using plenty of educational sources we have in place. Please do not hesitate to subscribe to our YouTube channel to watch webinars with experienced traders and participate in our contests there. Feel free to contact us through social media if you have any questions or if there is something we can do for you. We'll be happy to hear back from you.
Kind regards,
Octa Rep.
I have a superb experience with OCTA which providing a platform for customers to perform trading without hassle and with top mark customers service
Dear Mohd Jeff,
Thank you for taking the time to share your experience with Octa. We are thrilled to hear that you have had a superb experience using our platform. At Octa, we are committed to providing our customers with a seamless and hassle-free trading experience, and we are delighted to learn that we have met your expectations in this regard. Our team takes great pride in delivering top-notch customer service, and it is rewarding to know that our efforts have been recognized.
Your satisfaction is our top priority, and we are grateful for your trust and support. We look forward to continuing to serve you and meeting your trading needs in the future. If you have any further feedback or suggestions, please do not hesitate to reach out to us via live chat or email us at support@octafx.com. Your input is invaluable as we strive to continually improve our services.
Kind regards,
Octa Rep.
Es muy importante que sea legal y seria para poder realizar los retiros
Dear Armando,
Thank you for your feedback. We understand the importance of legal and secure processes for making withdrawals. Thus, we exercise strict policies under our Customer Agreement.
At Octa, we prioritise the safety and legality of all financial transactions. We strictly adhere to global regulations and Anti-Money Laundering (AML) policies to ensure that your funds are secure and that all withdrawals are handled with the utmost seriousness and transparency.
If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to help.
Kind regards,
Octa Rep.
Gain trust and grow your business with customer reviews.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Md. Abu,
Thank you for taking the time to provide us with your feedback. We are delighted to hear that you find our app good and appreciate your positive comments. Knowing that you feel we are trusted and have swift payment methods is an honour.
However, we noticed a discrepancy between your kind review and the rating you provided. We would love to understand more about your experience and any areas where you feel we could improve. Your insights are invaluable to us, as we are committed to continuously enhancing our app to better serve our users.
If you have any specific suggestions or ideas on how we can improve our app, please do not hesitate to share them with our team via live chat or at support@octafx.com. Your feedback will help us make meaningful improvements and ensure a better experience for all our users. We look forward to hearing from you and working towards making our app even better.
Kind regards,
Octa Rep.