• Octa

Octa

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Overview

Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.

Proactively asks for customer feedback

This company responds to reviews on average within 17 hours

Positive reviews (last 12 months): 93.4%
Positive
285
Neutral
5
Negative
15
6
See all photos
How would you rate Octa?
Top Positive Review

“I love Octa”

Ogunbodede G.
9/3/24

User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]

Top Critical Review

“Octa is a Fraud”

yusuf k.
10/23/24

If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.

Reviews (334)

Rating

Timeframe

Other

Thumbnail of user abdulhakimb1
Malaysia
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Baru sahaja deposit 30USD Hari sabtu, kini saya berjaya profit hampir 500USD Hari Ini Hari Selasa. Alhamdulillah rezeki ALLAH S.W.T bagi.

Thumbnail of user hannae1
Octa R. – Octa Rep

Salam Sejahtera Abdul Hakim,

Terima kasih kerana berkongsi pengalaman positif anda dengan Octa. Kami gembira mendengar bahawa anda berjaya mendapat keuntungan dan spread terapung (floating spread) yang kami tawarkan telah digunakan pada masa yang tepat, dan anda dapat memanfaatkan spread tipis untuk berdagang. Ini memberikan fleksibiliti kepada para pedagang berdasarkan keadaan pasaran.

Sekiranya anda memerlukan sebarang bantuan lanjut atau mempunyai sebarang pertanyaan, jangan ragu untuk menghubungi kami melalui live chat atau email di support@octafx.com. Pasukan kami sentiasa sedia membantu anda.

Terima kasih sekali lagi kerana memilih Octa. Kami berharap dapat terus memberikan perkhidmatan terbaik kepada anda.

Salam hormat,
Octa Rep.

Thumbnail of user artk76
India
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

Good morning sir I am ansar ali khan Akela at no 1 road no33 khar rode the bus and poco X2 back cover for me to promote the history of the history of the day of the

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ansar Ali Khan,

Thank you for your generous rating. It's a delight to see give us an excellent rating. Unfortunately, we do not provide any such requested items. However, we would recommend you register for our champion demo account and trade on that. It's a contest where you are provided with $1000 to start trading. The contest lasts for 4 weeks and at the end of the contest, the top 5 earner contestants receive real dollars as prizes in their wallets. For any further information relating to champion demo account, you are most welcome to visit this link:
https://www.octafx.com/contests/octafx-champion/faq/category/1

You are most welcome to follow us on social media to stay up to date on the latest news and promotions. If you require any extra information, you are more than welcome to contact us through email or live chat. We're eager to chat with you soon.

Kind regards,
Octa Rep.

Thumbnail of user aungsanm
Belgium
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Amazing, recommended for all users, easy to use, good

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Aung San,

We would like to express our gratitude for giving us a 5-star rating on the Octa Broker app. Thank you for taking the time to evaluate our service.

We'd like to remind you that you can participate in our "Invite a Friend" program and earn a commission for each standard lot traded by your friends. If you're interested, please contact us through our social media channels, and we'll be happy to provide you with more details.

Thank you again for your support. We look forward to serving you in the future.

Best regards,

Octa Rep.

Thumbnail of user okiju86
Malaysia
1 review
0 helpful votes
  • Send Message
March 19th, 2024

LESS THAN 2 MTHS I AM FACING BLOCKING ON WITHDRAWAL FROM MY OWN ACCOUNT ON OCTAFX. EVEN AFTER EXPLAINED, THEY WILL ASKED THE SAME Qs AND CREATE NEW DIFFICULT JUST TO STOP YOU ON WITHDRAWAL.

FIRSTLY THEY WILL DENIED IN RECEIVING THE REQUESTED STATEMENT AND AFTER THAT THEY SAID THEY CANT FIND THE TRANSACTIONS ON THE STATEMENTS EVEN WAS OBVIOUSLY THERE, THEN THEY WILL SAID THEY CANT SEE IT.
AFTER WITH ALL THE EVIDENCES PROVIDED, THEY WILL COME OUT WITH DIFFERENT DATE OF STATEMENT REQUEST AND IS OBVIOUS THAT WAS EXPLAINED IN MULTIPLE TIMES STATEMENT DATE CUT OFF.

* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Okiju

We regret that we haven't responded to you earlier. We understand that you may be feeling frustrated and we appreciate you bringing this matter to our attention. We hope to resolve this issue as soon as possible. In order to do so, we would need more information from you. Specifically, we request that you provide us with your trading account number and withdrawal ID. You can email us these details at support@octafx.com. Once we receive your information, our dedicated team will carefully investigate the matter and provide you with an update as soon as possible. Thank you for your patience and understanding.

Kind regards,

Octa Rep.

Thumbnail of user izamuddinm
Malaysia
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Pengalaman bersama octa adalah sesuatu yang amat berharga. Byk ilmu yang diperolehi setelah 4tahun bersama.

Thumbnail of user hannae1
Octa R. – Octa Rep

Salam Sejahtera Izamuddin,

Kami sangat gembira mendengar bahawa pengalaman anda bersama Octa selama 4 tahun adalah sesuatu yang amat berharga dan anda telah memperoleh banyak ilmu. Ulasan anda sangat bermakna bagi kami.

Kami akan terus berusaha untuk memberikan pengalaman pengguna yang terbaik kepada anda. Sekiranya terdapat sebarang pertanyaan, jangan teragak-agak untuk menghubungi kami di live chat atau emel ke support@octafx.com. Kami berbesar hati membantu anda.

Terima kasih sekali lagi atas ulasan anda dan kerana menjadi anggota berharga dalam komuniti perdagangan kami.

Salam hormat,
Octa Rep.

Thumbnail of user nasrulmihaiminn
Malaysia
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

DEPOSIT DAN WITHDRAW LAJU BERDESUP
HEBAT TERBAIK DAN MEMUASKAN

Thumbnail of user hannae1
Octa R. – Octa Rep

Salam Sejahtera Nasrul Mihaimin,

Terima kasih atas penilaian yang tinggi dan atas maklum balas anda terhadap platform Octa Trading kami. Kami gembira mengetahui bahawa pelanggan kami mempunyai pengalaman yang baik menggunakan platform kami. Kami akan berusaha lebih keras untuk memberikan pengalaman pengguna terbaik kepada pelanggan kami.

Kami ingin memaklumkan bahawa anda boleh menyertai program Jemput Rakan di mana anda boleh memperoleh komisen apabila rakan-rakan anda mula berdagang dengan Octa.

Untuk mengikuti berita dan promosi terkini kami, sila sertai platform media sosial kami. Anda boleh menghubungi kami melalui live chat atau email di support@octafx.com jika anda mempunyai sebarang pertanyaan tambahan. Kami sentiasa sedia membantu anda.

Salam hormat,
Octa Rep.

Thumbnail of user mithunk14
India
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I was a little worried about my funds.But after share my some infromation its better

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Mithun,

Thank you for taking the time to share your feedback with us. We greatly appreciate having you as our client and the opportunity to serve you. We are pleased to hear that you found our service to be quick and that we were able to help alleviate your concerns regarding your funds. Ensuring the security and peace of mind of our customers is of utmost importance to us, and we are glad to have been able to assist you in this regard.

At Octa, we strive to provide efficient and reliable services to all our valued customers, and your positive experience reinforces our commitment to excellence. If you have any further questions or require assistance in the future, please do not hesitate to contact us via live chat or by emailing us at support@octafx.com. We are always here to help.

Kind regards,
Octa Rep.

Thumbnail of user sivaa7
India
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

Good service from octafx. Leverage options are good

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Siva,

Thank you for taking the time to share your experience with Octa. We truly appreciate your positive feedback regarding our service and the leverage options we offer.

At Octa, we strive to provide our clients with the best possible trading experience, and we're delighted to hear that you found our service to be satisfactory. Our team works tirelessly to ensure that our clients have access to a wide range of leverage options that suit their individual trading needs.

Your feedback serves as a great motivation for us to continue delivering exceptional service and enhancing our offerings. If you have any further comments or suggestions, please don't hesitate to reach out to us via live chat or by emailing us at support@octafx.com

Thank you for choosing Octa for your trading needs. We look forward to serving you for many successful trades to come.

Kind regards,
Octa Rep.

Thumbnail of user ridwany
Nigeria
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

It was very good and the service was very fast and reliable.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ridwan,

Thank you for taking the time to share your feedback regarding your recent experience with Octa. We greatly appreciate your positive comments and are thrilled to hear that you found our service to be very good, fast, and reliable.

At Octa, we strive to deliver excellence in every aspect of our service, and your satisfaction is our top priority. We are committed to providing fast and reliable services to ensure that our clients have a seamless trading experience.

Your feedback serves as a testament to our ongoing efforts to meet and exceed the expectations of our valued clients. We take great pride in delivering quality service, and we are delighted that we were able to meet your expectations. If you have any further feedback or questions, please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We value your input and are always here to assist you.

Kind regards,
Octa Rep.

Thumbnail of user pritamt1
India
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

Good service good people doctor is wonderful apps so faster

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Pritam,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you have had a positive experience with our trading company.

At Octa, we prioritize providing exceptional service to our customers, and we are thrilled to learn that you found our service and support to be wonderful. Your satisfaction is our ultimate goal, and we are committed to continuously improving our services to meet and exceed your expectations.

We greatly appreciate your kind words about our team members and our trading platform. Your feedback serves as encouragement for us to strive for excellence in all aspects of our business.

We would recommend you to kindly follow our social media platforms so that you stay updated with our latest news and promotions. Live chats and emails are available anytime, around the clock, should you require any further information or have any query. We look forward to your response.

Kind regards,
Octa Rep.

Thumbnail of user ethanthompson19887
GB
7 reviews
3 helpful votes
  • Send Message
December 19th, 2023

I use Octafx for a while now, and mostly everything is good. I had a problem one time with transaction, and their support team helped me super fast. I guess anything can happen, so its good their customer support is helpful.

Service
Value
Quality
Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ethan,

We want to thank you for the fantastic review. It's encouraging to hear that you value our customer service. Our support department works around the clock, putting a lot of effort into giving you the greatest service. Therefore, I have no doubt that your feedback will brighten their day. I would forward it to them. How long have you been trading with us?

We request that you follow our social media platforms so that you may stay up to date on our most recent news and promotions. If you need any more details or have any queries, you can contact us via live chat or email (support@octafx.com). We anticipate your response as soon as possible.

Kind regards,

Octa Rep.

Thumbnail of user hermant60
Malaysia
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Semakin baik Dan sempurna, dulu Dan sekarang banyak perbezaan

Thumbnail of user hannae1
Octa R. – Octa Rep

Salam Sejahtera Herman,

Terima kasih kerana memberikan penilaian yang tinggi dan berkongsi maklum balas anda tentang platform Dagangan Octa kami. Kami gembira mengetahui bahawa anda sangat berpuas hati dengan perkhidmatan kami dan telah melihat peningkatan yang ketara dari dahulu hingga sekarang.

Kami sentiasa berusaha untuk menyediakan pengalaman pengguna yang terbaik kepada pelanggan kami. Kami juga ingin memberitahu anda bahawa anda boleh menyertai program Jemput Rakan, di mana anda boleh mendapatkan komisen apabila rakan-rakan anda mula berdagang dengan Octa.

Untuk mengikuti berita terkini dan promosi kami, jangan ragu untuk menyertai platform media sosial kami. Anda boleh menghubungi kami melalui sembang langsung atau e-mel di support@octafx.com jika anda mempunyai sebarang soalan tambahan. Kami sentiasa sedia untuk membantu anda.

Kind regards,
Octa Rep.

Thumbnail of user sathask
Malaysia
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Great service as the process was smooth.keep up the good work and hope to see more great bonuses

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Sathas,

Thank you sincerely for taking the time to share your positive experience with us. We are thrilled to hear that you found our service to be great and that your overall experience was smooth. Delivering seamless and efficient service to our valued clients like yourself is always our top priority, and we are delighted to learn that we have met your expectations.

Your encouraging words are a source of motivation for our team to continue striving for excellence in all aspects of our service delivery. Rest assured, we remain committed to maintaining the high standard of service that you have come to expect from us. Additionally, we are glad to hear that you appreciate our bonuses, and we are constantly working on providing our clients with even more attractive offers and promotions. Your feedback serves as valuable encouragement for us to continue enhancing our bonus programs to better meet your needs and expectations.

If you have any further feedback, suggestions, or inquiries, please feel free to reach out to via live chat or by emailing us at support@octafx.com. Your input is highly valued, and we are always eager to hear from our clients as we continuously work towards improving our services.

Kind regards,
Octa Rep.

Thumbnail of user maryannc240
Philippines
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Thank you for assisting upfront.
This experience is able to know me more better with octafx trade

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Mary Ann,

Thank you very much for your recent review. We greatly appreciate your kind words and are thrilled to hear about your positive experience with Octa. It's fantastic to know that our assistance has been helpful to you and has provided you with a better understanding of Octa and trading in general. Ensuring that our clients have a smooth and insightful experience is one of our top priorities, and we are delighted to hear that we have met your expectations in this regard.

At Octa, we are committed to providing our clients with the support and guidance they need to succeed in their trading journey. We strive to offer a seamless and user-friendly experience, backed by excellent customer service, and it's always rewarding to receive feedback that reflects our efforts.

Your satisfaction and success as a trader are paramount to us, and we are dedicated to continuously improving our services to better meet your needs and exceed your expectations. If you have any further questions or require assistance, please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We are here to help you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user uzmas12
Netherlands
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Excellent job trusted plate farm. The best trading platform.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Uzma,

Thank you for your positive feedback and for sharing your experience with our Octa Trading platform. We're thrilled to hear that you find our platform to be excellent and trustworthy and that it's the best trading platform for you. Providing a top-notch user experience is our priority, and we're committed to continuously improving our services to ensure customer satisfaction.

We'd like to invite you to join our Invite a Friend program, where you can earn commissions by referring your friends to Octa.

For the latest news and promotions, feel free to connect with us on our social media platforms. If you have any questions or need assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. We're here to assist you anytime.

Kind regards,
Octa Rep.

Thumbnail of user francinem3
France
20 reviews
14 helpful votes
  • Send Message
November 20th, 2015

For a novice like me, it's a good choice. I kept asking the customer service how to use their software and they were patiently answering every question. I can't even imagine how stupid I looked in a ton of messages, but they work well with the clients, so I'm happy about this experience. The withdrawal time is not too good, sometimes it takes quite a lot of time to actually get what you've got. But - eh - I can tolerate that because I'm not sure I'll find another broker that will give me a guarantee of the faster money. So for the moment, I hate the time issue, but overall I'm pleased.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Francine M.

We deeply apologise for the delay in our response. Your excellent review is truly uplifting, and it serves as a great source of motivation for us to continue delivering one of the best services possible. We value your feedback immensely and are committed to providing you with a seamless experience.

While our finance department typically processes payments promptly, we understand that technical issues can occasionally cause slight delays. Please be assured that our dedicated teams work tirelessly around the clock to resolve any such issues as quickly as possible. Your money is always safe with us, and we prioritize the earliest resolution of any payment-related concerns.

We would love to know what your favourite feature is on Octa. Your input helps us understand what aspects of our platform resonate most with our valued clients, and it guides us in further enhancing your experience. To stay updated on our latest news and offers, we kindly request that you follow our social media platforms. By doing so, you will be among the first to receive information about any exciting developments or promotions. Additionally, if you have any further inquiries or require assistance, our live chat and email support (support@octafx.com) are available 24/7 to address your needs.

Kind regards,
Octa Rep.

Thumbnail of user maheshu4
India
1 review
0 helpful votes
  • Send Message
April 24th, 2024
Verified purchase

You guys made withdrawal very easy and lightning fast.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Mahesh,

Thank you for your positive feedback and for sharing your experience with our Octa Trading platform. We're thrilled to hear that you found our withdrawal process easy and lightning-fast. Providing convenient and efficient services to our customers is one of our top priorities, and we're glad to see it reflected in your experience. Rest assured, we'll continue to work hard to maintain this level of service excellence.

We'd like to invite you to join our Invite a Friend program, where you can earn commissions by referring your friends to Octa.

For the latest news and promotions, feel free to connect with us on our social media platforms. If you have any further questions or need assistance, please don't hesitate to reach out to us via live chat or email at support@octafx.com. We're always here to assist you.

Kind regards,
Octa Rep.

Thumbnail of user bilasb
India
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

I am very happy and njoy this fx app last 4 year
Thanks

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Bilas,

Thank you so much for your positive feedback! We're thrilled to hear that you've been enjoying our app for the past four years. Your continued support means the world to us, and we're delighted to have you as part of our trading community.

We're committed to providing an exceptional trading experience, and knowing that you've been satisfied with our app for such a long time truly motivates us to keep improving and delivering the best service possible.

If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to us via live chat or by emailing us at support@octafx.com. We're always here to help and ensure that your trading journey remains smooth and enjoyable.

Kind regards,
Octa Rep.

Thumbnail of user joshuan485
Nigeria
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Words can really describe it. An amazing experience. I'll be so bold as to say octafx is the GOAT

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Joshua,

Thank you for your glowing review and for sharing your positive experience with our Octa Trading platform. We're thrilled to hear that you find our services amazing. Your satisfaction is our priority, and we'll continue striving to deliver the best user experience possible. Don't forget to explore our Invite a Friend program to earn commissions by referring your friends to Octa.

Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user ahmedr139
Pakistan
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

My deposit request was rejected and I was guided properly how to proceed

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ahmed,

Thank you for the excellent review; it's always a joy to know our clients enjoy our services. Your reviews act as an incentive to give you the best service possible. We are glad you are satisfied with our services and were guided properly. We would like to know what is your favourite feature on Octa?

We respectfully request that you follow our social media channels to keep you informed of our most recent news and offers. If you need further information or have questions, live chats and emails are accessible 24/7. We eagerly await your response.

Kind regards,
Octa Rep.

Thumbnail of user masbooha
AE
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

It's very amazing transaction and very excellent customer service

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Masbooh,

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had an amazing transaction and received excellent customer service. Providing a seamless and positive experience for our customers is our top priority, and it's incredibly rewarding to know that we have met your expectations.

Your kind words serve as a tremendous encouragement to our team, who work tirelessly to ensure that every interaction with our customers is nothing short of exceptional. We deeply value your satisfaction and are committed to maintaining the highest standards of service excellence.

Should you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us via live chats or by emailing us at support@octafx.com. We are here to help and look forward to serving you again in the future.

Kind regards,
Octa Rep.

Thumbnail of user muhammadahsant
Pakistan
1 review
4 helpful votes
  • Send Message
August 12th, 2021

I made a deposit via local transfer and it got rejected after 4 hours, their customer service informed me that it was due to payment processing error and asked me to make another request, which I did. Now the whole day has passed and their customer support keeps giving generic answers that finance department is checking. I regret switching from XM to Octa thinking it will be better with local deposits.

Service
Value
Quality
Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Muhammad Ahsan T,

We apologise for the delayed response and understand your frustration. Thank you for bringing this matter to our attention. We are committed to resolving this issue as quickly as possible, but we need additional information from you. To assist us, please provide your trading account number and deposit ID. You can email these details to support@octafx.com. Once we receive your information, our dedicated team will investigate the matter thoroughly and provide you with an update as soon as possible. We appreciate your patience and understanding.

Kind regards.
Octa Rep.

Thumbnail of user ansara10
India
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

Thank you very much for the very helpful wonderful commendable very prompt service

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Ansar,

Thank you for the amazing review; it's always a pleasure to read reviews like yours. It motivates us to provide you with one of the best services possible. For the purpose of keeping our services in line with your expectations, we would like to know what your favourite feature at Octa is.

We recommend that you follow our social media platforms so that you stay updated with our latest news and promotions. Live chats and emails are available anytime, around the clock, should you require any further information or have any queries. We look forward to your response.

Kind regards,
Octa Rep.

Thumbnail of user princewillu
Nigeria
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

Experience has been awesome so far. Hope it remains same or even better

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear PRINCEWILL,

Thank you ever so much for your kind words and positive feedback! We are thrilled to hear that your experience with us has been awesome thus far. Your satisfaction is of utmost importance to us, and we are fully committed to maintaining and even surpassing the level of service you have come to expect from us.

Rest assured, we are continuously striving to improve and innovate so that your experience with us only gets better with time. Your feedback serves as a great encouragement to our team, and we are genuinely grateful for your support. If there is anything at all we can do to further enhance your experience, please do not hesitate to contact us via live chat or by emailing us at support@octafx.com. We are here to ensure your continued satisfaction and look forward to serving you with excellence every step of the way.

Kind regards,
Octa Rep.

Thumbnail of user romeroc6
India
2 reviews
2 helpful votes
  • Send Message
December 24th, 2022

OctaFX is undoubtedly the best broker for forex. I have made good money through it. But for the last few months, I have been facing issues with withdrawal. Tried calling customer support many times but didn't get any satisfactory answer. Distressed with the services, I searched for another Forex broker and found InvestFW. The broker was regulated, I quickly created an account and started trading. After using the platform for over 1 month, here's my review - The platform is perfect, leverage is good, spreads are lowest and most importantly, the withdrawals are quick. It took only a few hours for withdrawals to credit to my bank account.

Thumbnail of user hannae1
Octa R. – Octa Rep

Dear Romero C,

We apologize for the delayed response and understand your frustration. Thank you for bringing this matter to our attention. We are committed to resolving this issue as quickly as possible, but we require additional information from you. To assist us in doing so, please provide us with your trading account number and withdrawal ID. You can email these details to us at support@octafx.com. Once we receive your information, our dedicated team will thoroughly investigate the matter and provide you with an update at the earliest. We appreciate your patience and understanding.

Kind regards,
Octa Rep.

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From the business

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.

The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.

Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.

Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.

Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.

As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.

The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).

Company Representative

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Octa R.
Octa Official Representative
Typically responds within 17 hours

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