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Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
I am withdrawa requst submitted but not aproved actofx team so withdrawa process is very very deley so this platform is problems
Amazing amazing spectacular and superb! No co.parison. So unique..
Todo muy bien con todo su extraordinario equipo y su apoyo desde que llegue con ustedes..
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Gustavo!
Nos llena de alegría recibir tu mensaje y saber que estás disfrutando de nuestra aplicación. Agradecemos sinceramente tu apoyo y tu opinión positiva sobre nuestros servicios. En OctaFX, nos esforzamos continuamente por brindarte la mejor experiencia posible de trading.
Tu satisfacción es nuestra prioridad, y nos comprometemos a seguir trabajando arduamente para superar tus expectativas. Si en algún momento tienes algún comentario adicional o sugerencias para mejorar nuestra aplicación, no dudes en ponerte en contacto con nosotros en support@octafx.com. Estamos aquí para escucharte y siempre valoramos tus opiniones.
Gracias nuevamente por confiar en OctaFX. Esperamos seguir siendo tu plataforma preferida para el trading, y estamos emocionados de continuar este viaje juntos hacia el éxito. ¡No dudes en contactarnos siempre que lo necesites!
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Dear Mohankumar,
Thank you for taking the time to leave us a review and for rating us with four stars. We are delighted to know that you are satisfied with our services and appreciate your feedback.
At Octa, our goal is to provide our clients with an exceptional trading experience. Your satisfaction is paramount to us, and we strive to exceed your expectations. We are always looking for ways to improve and would love to hear from you on what more we can do to achieve a five-star rating from you.
If there are any specific features or services you feel could enhance your experience with us, please do not hesitate to share them. Your insights and suggestions are incredibly valuable, and we are committed to making the necessary improvements.
Please feel free to reach out to us via live chat or by emailing us at support@octafx.com. We are always here to assist you and ensure that your trading journey with Octa is the best it can be. We look forward to your continued support and to serving you even better in the future.
Kind regards,
Octa Rep.
Gain trust and grow your business with customer reviews.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Nishikant,
Thank you for using our trading app and for sharing your feedback. We're delighted to know you find Octa app amazing. Please keep using it, and we'll provide you with the best user experience.
Please note that we offer many advantages, such as low spreads, fast execution, a wide range of payment options, free educational materials, demo trading, cryptocurrency and stock trading and many more. Follow us on social media for the latest news and product updates. If you want to add anything else, please get in touch with us at support@octafx.com. We'd love to hear from you.
Kind regards,
Octa Rep.