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Octa has a rating of 4.6 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, fast deposit, and best broker. Octa ranks 2nd among Currency Trading sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees. They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit. I would like the interface to have zoom icon [- +]
If you made profit, your account will block. If you lose you are good for octafx. My 20000 usd is blocked, no reason. Actually octafx is 101% fraud. If any body ask me something my no is *******633. I have 10+ years exp in forex.
Octa has remained my 1st choice broker. Please, do more by ensuring that withdrawals are processed promply. The delays that I have experienced sometimes with withdrawals can be very disturbing.
They usually manipulate the price, lock people asset and lock withdrawal operation for a long time and you keep investing and not able to withdraw I got them report and with the help of Galway-re(lian)ce I got my funds back with profits.
* Octa attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It's very okay, but the last time I ordered for note book with other items, the note book was not included by the time delivery.
Dear Fatimah,
Thank you for taking the time to rate and provide your feedback for Octa. We're delighted that you're enjoying the 'Trade and Win' offer and successfully claiming gifts with your prize lots. We apologize for the missing notebook in your previous delivery and understand how that can be disappointing. Please contact Customer Support team via live chat or email at support@octafx.com, and we will promptly assist in resolving this issue.
Rest assured that we'll keep improving our service further to improve your experience. We're here for you 24/7, so don't hesitate to reach out for any further assistance. Thank you for being a valued member of our community!
Kind regards,
Octa Rep.
Improved service efforts are very admiring and I'm pleased there's been improvements than the previous services
Dear Collins,
Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you've noticed and appreciate the enhancements we've made to our services. Your satisfaction is our top priority, and we're continuously working to elevate our platform to provide an even better trading experience.
We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our most recent news and promotions, feel free to join our social media platform. If you have any suggestions or insights on how we can enhance our app and achieve a 5-star rating, we invite you to share your thoughts with us at support@octafx.com. Your input matters, and we are keen to hear from you!
Kind regards,
Octa Rep.
I would love to have a lower trading spread and opportunity to trade my Octafx account on metatrader 5 and 4
Dear Samuel,
Thank you for reaching out and sharing your valuable feedback with us. We're glad to hear you're enjoying the Octa platform, and we appreciate your suggestions regarding the spread and MetaTrader trading options.
At Octa, we offer a floating spread that generally stays below average, though it may fluctuate during market openings, rollovers, major news releases, and times of high volatility. For a potential solution, trading during overlapping market hours is often beneficial, as spreads tend to be at their lowest. Additionally, upgrading your Personal Area to platinum or gold status can provide a lower spread condition.
In the meantime, we invite you to explore our available trading platforms: OctaTrader, MT4, and MT5. Each offers distinct advantages to suit various trading preferences. Should you have any more inquiries, please don't hesitate to reach out to us through our live chat or by emailing us at support@octafx.com. We are always here to assist you.
Thank you once again for your input, and please don't hesitate to reach out if we can assist further.
Kind regards,
Octa Rep.
I'm very happy to trade with you, my good experience with octa, there is no fake candle in it, it is very real
Dear Muhammad,
Thank you so much for your positive feedback! We're thrilled to hear that you're happy trading with Octa and that you've had a great experience with our platform. Transparency and reliability are key values for us, so we're especially pleased that you've noticed the authenticity of our trading environment.
If there's anything we can do to make your experience even better or if you have any suggestions, please don't hesitate to contact us at support@octafx.com. We're here to ensure your trading journey remains smooth and satisfying.
We look forward to supporting your continued success!
Kind regards,
Octa Rep.
Definitely will recommend it to my friend for those who wanna start trading.
It's a user friendly app for everyone.
Simple and quick.
Dear Mandy,
Thank you for your fantastic review and for recommending Octa to your friends interested in starting trading. We are delighted to hear that you find our app user-friendly, simple, and quick.
At Octa, we strive to create an intuitive and efficient trading platform that caters to the needs of all our users, from beginners to experienced traders. Our official YouTube channel is dedicated to educational videos and webinars. Please feel free to explore it at your own pace.
Your feedback is a testament to our commitment to providing a seamless trading experience. If you or your friends have any questions or need assistance, please do not hesitate to contact us at support@octafx.com. We are always here to assist you.
Kind regards,
Octa Rep.
To be honest octa one of my fav trading platform. For the first time im a bit confused but after day by day im realised octa is better than others. Thank you for everything.
Dear Fie,
Thank you for using our app and sharing your feedback with us. We're delighted to know you found our payment processing easy and you received money fast. We hope you continue using Octa, and we'll ensure the best investing experience for you.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
I am working with octa fx last 2 years
Till date I am very happy with us
All the questions from my side
Easily solve by octca customer service
And withdrawals also very fast
Some time it my be time taking about 2 day
But money will credit 💯% in my account
Love u to octa fx
Dear Drravi,
Thank you for your kind words and for being a loyal Octa user for the past two years. We're thrilled to hear that you've had a positive experience with our customer service and that your questions are easily resolved. We're also glad to know that you find our withdrawal process to be reliable and timely.
However, we understand that occasionally, withdrawals might take a bit longer, and we apologise for any inconvenience this may cause. Your satisfaction is our priority, and we strive to improve our services continually.
To help us achieve a full 5-star rating from you, could you please share any specific suggestions or ideas on how we can enhance your experience with Octa? Your feedback is invaluable to us, and we are always here to listen and make necessary improvements.
Please feel free to reach out to us at support@octafx.com with any further suggestions, concerns, or feedback. We look forward to continuing to provide you with the best trading experience possible.
Kind regards,
Octa Rep.
Wonderful,zi love Octafx,best broker on Earth! They just too rrsl,I wish I can work with them! Seamless withdrawals and deposit
Dear Pius,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our customers are having a good experience using our platform. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.
Kind regards,
Octa Rep.
Everything is good except the volatile market. Although my profit has not been too much but their support makes me feel that they are trustworthy.
Dear Garima!
Thank you for your kind words and valuable feedback. We understand that market volatility can be challenging, but we're glad to hear that our support team has been able to make you feel confident and secure in your trading journey.
At OctaFX, we strive to provide a reliable and trustworthy environment for all our traders, even in unpredictable market conditions. Please remember that we're always here to assist you, whether you need market insights, technical support, or just a little guidance.
Wishing you continued success, and we're here to help you make the most of your trading experience.
Kind regards,
Octa Rep.
One of the things I really appreciate about OctaFX is their user-friendly interface, which makes it easy for even beginners to navigate the platform and execute trades efficiently. The platform is also equipped with a wide range of tools and indicators that help me make informed trading decisions.
Dear Arinze,
Thank you for taking the time to rate and provide your feedback for the Octa Trading platform. We're thrilled to hear that you appreciate our user-friendly interface, making it easy for beginners to navigate the platform and execute trades efficiently. It's also great to know that you find our wide range of tools and indicators helpful in making trading decisions.
At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Kind regards,
Octa Rep.
Quick response.with care and follow-up.they contacted me throughout the day to solve the problem.thank you and all the work team
Dear Abed,
We are grateful for your kind feedback and are delighted to hear that you had a positive experience with our support team.
At Octa, we prioritise providing prompt and attentive service to our clients. It is gratifying to know that our team's quick responses, care, and diligent follow-up throughout the day helped to resolve your issue effectively. Your satisfaction is our greatest reward, and we are committed to maintaining these high standards.
If you have any further questions or need assistance in the future, please do not hesitate to contact us at support@octafx.com. Our team is always here to ensure that your experience with Octa continues to be exceptional.
Kind regards,
Octa Rep.
Since 3.5 years I am learning how to trade in the market. Nowadays I learnt to save capital. I have done many mistakes while trading.
Dear Om Prakash,
Thank you for your fantastic 5-star review! We are thrilled to hear about your trading journey and how you have learned to save capital over the past 3.5 years. It's inspiring to see your dedication and growth in the trading market.
Making mistakes is a natural part of the learning process, and we are glad to have been a part of your journey. Your experience highlights the importance of persistence and continuous learning in trading.
If you ever need any assistance or have questions, please don't hesitate to reach out. We're here to support you in your trading endeavours.
Thank you for choosing Octa!
Kind regards,
Octa Rep.
I am delighted to received extremely fast service from Octa on enquiries and issues and their payout is even super fast within minute to receive!
Dear Chen Ling,
Thank you for sharing your delightful experience with us. We are thrilled to hear that you have received extremely fast service from Octa for your inquiries and issues and that our payout process is super fast, with funds received within minutes. Your compliments will be forwarded to the finance department, which works tirelessly to ensure you receive the funds swiftly and efficiently.
At Octa, our mission is to provide outstanding service and efficient transaction processes for all our clients. Your satisfaction is our highest priority, and it is wonderful to know that we have met your expectations in these areas.
If you have any further questions or need assistance, please do not hesitate to contact us at support@octafx.com. Our dedicated support team is always here to help and ensure that your experience with Octa remains exceptional.
Kind regards,
Octa Rep.
I sent an email,detailing my problem. I was immediately given options to resolve it. Even when I persisted with several emails,I was accommodated with several emails as well telling me how far my issue had been resolved. When I got confused and opened a chat line.I got immediate response and until it was resolved, the chat line was left open. I was so grateful and my confidence in octafx grew. Swift response and the transparency in their dealings with me was so refreshing. I recommend this platform with these words...You are in safe hands.
Dear Evelyn,
Thank you so much for your detailed and positive review! We are thrilled to hear about your experience with our support team and how they assisted you in resolving your issue.
At Octa, we prioritise providing swift and effective customer service, and it is gratifying to know that our efforts have helped enhance your confidence in our platform. Our team strives to offer transparent and timely responses, ensuring that our clients feel supported and valued throughout their trading journey.
We are pleased to hear that our email and chat support were able to address your concerns promptly and keep you informed every step of the way. Your kind words about our transparency and dedication are truly appreciated and serve as a great motivation for us to continue improving our services.
Your recommendation means a lot to us, and we are delighted to know that you feel secure and confident trading with Octa. If you have any further questions or need additional assistance, please do not hesitate to reach out to us via live chat or by emailing us at support@octafx.com. We are always here to help.
We look forward to continuing to provide you with excellent service and support.
Kind regards,
Octa Rep.
Badhiya h not problem any tread no problem, and learning point, helpful and all mobile and pc runing
Dear Rajesh,
Thank you for sharing your experience with us! We're delighted to hear that you've had a smooth and trouble-free experience with Octa, both in your trading activities and utilizing our learning resources. It's wonderful to know that our platform has been running seamlessly on both mobile and PC, providing you with the flexibility and convenience to trade and learn wherever you are.
At Octa, we are dedicated to offering a user-friendly and reliable platform that meets the needs of all our traders. We're especially pleased that you find our educational tools helpful in enhancing your trading knowledge. Your positive experience is a testament to our ongoing efforts to create a supportive and efficient trading environment.
If you ever have any suggestions on how we can further improve or if you need any assistance, please feel free to reach out to us at support@octafx.com. We're always here to help and ensure that your experience with Octa remains exceptional.
Kind regards,
Octa Rep.
This broker is the best broker I ever came across. Fast and very reliable when it comes to payouts. Keep up ghe hard work.
Dear Ateeka,
We're delighted that our traders prefer Octa over other investing platforms for fast withdrawal. Thanks for choosing us as your fast and reliable partner. We hope you keep using Octa, and we'll provide you with the best user experience.
Remember that you can participate in the "Invite a Friend" program and earn a commission per standard lot your friends trade. For more information, please contact us via social media. We'll be happy to help.
Kind regards,
Octa Rep.
Great and useful gifts with good quality. Me and my family loved it.
Dear Bella!
We sincerely thank you for your wonderful review. It's truly exciting to hear that your experience with Octa has been outstanding and that you consider us the best in all aspects. Your support means a lot to us, and clients like you inspire us to continually improve and provide the highest quality services.
Should you have any further questions, concerns, or suggestions, please feel free to reach out to us. We are always here to ensure that your trading experience is as smooth and profitable as possible.
Thank you once again for choosing OctaFX. We are committed to continuing our service to you.
Kind regards,
Octa Rep.
I've had different issues during my usage of octafx but I'm always happy with the quick responses and solutions to them.
Dear Toluwanimi!
Thank you for your kind words and for sharing your feedback with us. We are delighted to hear that despite encountering different issues, you have been satisfied with the quick responses and solutions provided by our team. Ensuring a positive experience for our customers is our top priority, and your feedback reassures us that we are on the right track.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
Click on the go and you're there.
As simple as ABC
Emmanuel,
Thanks for the awesome feedback and your five-star rating. We're glad to hear you find our platform so easy to use. Making trading simple and accessible is what we strive for, and your encouragement means a lot to us. If you have any tips or further suggestions, feel free to share. Happy trading!
Kind regards,
Octa Rep.
Open more valuable order and greet and welcome gift for traders
Dear Junaidy,
Thank you for your feedback and suggestions! We're happy to hear that you're engaged with trading on our platform. We appreciate your idea about opening more valuable orders and offering welcome gifts for traders.
We're always looking for ways to enhance the trading experience for our clients, and your feedback will be forwarded to the relevant department for consideration. If you have any other ideas or need assistance, please don't hesitate to contact us at support@octafx.com.
Thank you for choosing Octa, and we wish you continued success in your trading journey!
Kind regards,
Octa Rep.
Reliable app and easy to use platform and web design
Dear Troy,
Thank you for sharing your feedback with us! We're delighted to hear that you find our app reliable and appreciate the ease of use of our platform and web design. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations.
We truly value your trust in Octa and are committed to continuously improving your trading experience. Feel free to reach out to us via live chat or email at support@octafx.com if you have any further suggestions or questions. We're here to help!
Kind regards,
Octa Rep.
Trading since many months and found fair quotes, quick deposits and quick withdrawals
Dear Haroon!
Thank you for sharing your еxpеriеncе! Wе'rе glad to hеar that you'vе found our quotеs fair and that both dеposits and withdrawals havе bееn quick for you. Providing a smooth trading еxpеriеncе is our top priority, and your feedback is invaluablе if you have any questions or nееd furthеr assistancе, fееl frее to reach out. Happy trading!
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
I am using this app for more than 5 years. It is authentic and much impressive.
Dear Mehboobb,
Thank you for your long-standing support and positive feedback! We are delighted to hear that you have been using Octa for over five years and find our app authentic and impressive.
At Octa, we strive to provide a reliable trading platform that meets the needs of our clients. Your loyalty over the years is a testament to our commitment to excellence and continuous improvement. We are always looking for ways to enhance our services, whether through innovative features, educational resources, or streamlined processes.
If you have any suggestions or feedback on how we can further enhance your experience, please don't hesitate to reach out. You can contact us at support@octafx.com or through our social media channels. We value your insights and are here to ensure you have the best trading experience possible.
We look forward to supporting you in your trading journey for many more years to come!
Kind regards,
Octa Rep.
Gain trust and grow your business with customer reviews.
Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and a variety of services already utilised by clients from 180 countries with more than 40 million trading accounts.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
Dear Sony,
Thank you for sharing your feedback and for choosing Octa as your first-choice broker. We truly appreciate your trust in our services.
We understand how important prompt withdrawals are, and while we strive to process all payments as quickly as possible, occasional delays may occur due to technical issues when collaborating with local payment providers. Please rest assured that our teams work diligently to resolve these issues as soon as possible.
To help us investigate your case and provide you with the best possible solution, kindly share the withdrawal ID. We are always here to assist you and ensure that your experience remains smooth and satisfactory.
Feel free to reach out to us at support@octafx.com or via live chat if you have any further concerns. We're always available for you!
Kind regards,
Octa Rep.