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OEM Vehicle Parts has a rating of 1.5 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OEM Vehicle Parts most frequently mention customer service problems. OEM Vehicle Parts ranks 638th among Auto Accessories sites.
This company does not typically respond to reviews
I was hesitant to order from the company because of the reviews. I placed a $4000 order and am very happy with all the parts and pricing. USPS caused lots of headaches for us by losing the package, but Deb from OEM Vehicle parts promptly followed up and sent me another package with all my parts. All parts are working great and pricing is at least 20-40% cheaper than any other source I found. Not sure what all the bad reviews are about but my experience was very positive. These guys go above and beyond for customer satisfaction.
I orders a set of speakers from them about a week ago and i have checked my order status a few times and noticed it never changed and decided to call and leave a voice mail and then i sent an email and what do you know no response I'm giving them a few more days but as of right now will never do business with them again and i hope i get my parts and wasn't scammed out of 300 dollars
We recently purchased approximately $2000 in parts for them and they assisted us every step Of the way. Right down to the shipping and delivery when it appeared it may be lost they even opened up a claim with UPS. Thankfully it wasn't necessary as everything arrived in a timely fashion. Chris in customer service was excellent.
Thx
Steve
Great service when ordering. When I needed to return one part, suddenly no return emails or phone calls. Try eBay or Amazon first.
Tip for consumers:
Try Amazon or eBay first.
Products used:
license plate bracket
Thanks for all of your help[ along the way and assisting in making sure we got the correct parts the first time.
Products used:
Brake Pads
I ordered a turbocharger, paid for it with paypal, but never received it, thanks to paypal I got refunded.
Had a broken transfer case sent out to me with a broken connector and vaccum line they didnt do anything to help out just made the situation worse
Tip for consumers:
Shop elsewhere and pay the extra bucks
Products used:
Transfer case
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