OfferUp

I bought an item to be shipped to me. OfferUp says if not shipped by Seller in three days, the sale is cancelled. Not true. After six days, item was not shipped, OfferUp did not cancel the order, and OfferUp did not reimburse my bank account for the charge. Never again will I buy something onOfferup that includes shipping.

Tried to post my car for sale and it kept deleting it, then asked for $4.99 to post ad which I paid and tried to put ad back on (should be simple right?), and deletes it again. So I contact customer service and no one responds for 4 days and their response? We have deleted your account for suspicious activity! OMG! Where is my $4.99 refund?

I was gonna say these people defend scam artists, but clearly there are enough of those reveiws to write a book. I wrote my information and the site just went "something went wrong" after I finished shipping information. Every detail was missing accept the debit card number. It's actually weird the varying number of different types of scams I've read about soo far. A company shouldn't be in business after it's been sued multiple times.

I've used offerup for 3 years without issue then the other day I posted my firestick for sale. First they removed my ad and sent an email that I violated their policy. They didn't say what policy, so I messaged them back that I didn't think I had violated a policy since there are numerous streaming devices on the site. 10 minutes later they closed my account. Wtf, talk about an abusive site, don't reply what if any violation was committed, just close the account for questioning. Horrible service. Unfortunately some businesses become this way when they get to big. I don't think I will return to them in the future. Horrible business practice.

My final few experiences with "Offer Up Buyers:"
"Buyer" renigged after purchase agreement.
"Buyers" offered 25% of asking price.
It gets much worse...
"Buyers" (3) do not show up at agreed upon purchase locations.
"Buyers" are too often children sending sellers on wild goose changes or scam artists not showing up at agreed upon locations to eventually get your home address or suggesting meering at desolate locations.
Complaints to Offer Up produce boiler plate responses.
Avoid this site in the best interests of your security!

There are more scam ads then real ads. I have asked OfferUp why they let the obvious scammers to keep posting but no response from OfferUp and of course they do not delete any of the scam ads. I am so tired of people saying I can't respond through OfferUp you must use my gmail. OfferUp promotes scamming.

After being scammed on offer up and offer up doing nothing to keep from scammers from using it. I am genuinely convinced the scammers created Offer Up just to scam people. I report about 5 postings a day and the post never goes down. It's clearly a scam, so if something is brand new $750 including tax and used prices are roughly 500-550 via marketplace and eBay, and offer up has it for 290-350, it's too good to be true and definitely a scam. Don't fall for the "I have to go into work early so I can just ship it, take a picture of the confirmation receipt. And then buyer send the money after I ship because "I trust you". Giving fake obvious shipping receipts. Something that weights 40 lbs, should cost at least $75-100, it only cost $25 for shipping red flag. They didn't want to meet, red flag. They post in a large city, but live 200 miles away lol comn blatant scams and OfferUp does nothing about it. Don't use it.

I used to use this ap when it was LetGo and it was good. But This is pretty bad. I uploaded my ad and it did not show up on the site. Their tech "support" is only available by email and it takes a day for them to help you. They emailed me back that the issue was resolved. But it wasn't. The thumbnail for the ad is there but you get an error message when you try to open it and they have yet to solve that issue. They emailed me generic advice about restarting my phone, completely ignoring the fact that I TOLD them I could see other people's ads. Just not my own. I guess I'll have to go with eBay or have a garage sale.

I was using this app for quite sometimes untill they start removing my postings due to having inappropriate content which I could never find out what was that about. I had 5star reviews on my account which was rated by more than 20 customers. I tried to contact them and after sending bunch of emails all I got in respond was one short email which said I won't be able to use this app using my account and won't be able to open up another one! Without any info on how my posting were inappropriate. I don't know who is behind this app but they clearly have worst customer service.

I bought a faucet from Pop's Shop through OfferUp. When it arrived it was nothing like what I was expecting. It was huge and not even close to fitting my bathroom sink. I tried to contact Pop's by email with no success and was unable to find a phone number. I tried to contact OfferUp for assistance. All I wanted from them was a phone number. I didn't have a phone number for them either so we exchanged emails for days. They insisted I had not acted in a timely manner and it was too late for them to do anything. This WAS NOT TRUE. I even provided my emails to them showing the dates and they were sent during the very short time allowed for refunds, but they kept saying I was too late. They refused to help resolve the problem and now I am stuck with a faucet I will never be able to use. This company obviously is shady at best and apparently so are the companies they choose to do business with. Run - don't walk - as fast as you can from these con artists.

In all the years i advertised my personal property for sale i have never sold 1 item off that app. Then i noticed there were ads from feebay, jacks small engines, walmart ect, on there. Feebay has their own selling site that charges outrages fees which offer up does not, which is why i dropped feebay to sell on offer up. Then walmart and jacks small engines have their own selling sites. So trying to get a message to the people running offer up, which there is no contact us link, to inquire about it, i had to post a ad titled why are those other seller sites allowed to advertise on offerup with a old pair of shoes as thew picture and 15 minutes later my account was shut off, and not allowed to even open and delete my items. I will never recommend anyone use that app period.

I am ashamed to say I have been scammed more than once on offer up. Each time I contacted OfferUp to no avail. Most of the time they do not even bother with a reply. I am currently attempting to change my email address to no avail of course. I do exactly as it states and it does not work. I cannot find anywhere a phone number to contact someone at offer up nor can I find an email address or contact info of any kind that actually works and gets to a human being. Customer service is so important in this day and age and offer up just does not cut it in anyway shape or form. Offer up does not care about its users at all.