OfferUp

September 20.2023.purchased by my understanding authentic Luis Vuitton duffle bag
Twice ask seller provide more pictures include authentic marking not response from seller.already paid costumer service not exist...in they...offer up policy cited 3 day shipping frame.when not shipped you will be refunded...so far is 4 days later.seller not responding my requests.

And costumer services is this time fantasy.saturday 10.50 pm.
Another rip off...charge already made...will try my luck tmrw...best recomendation.offer up need working more to
Secure protect buyer.

They already invest buyer money.
4 days...

How many are there only God knows.shame no response from seller or offer up...lenka szoke New York

This app is full of scammers. I have reported hundreds, and hundreds of scammers, but OfferUp administrators don't do anything. They don't even errase the scammers' posts, they just don't care about it. They just let the scammers do whatever they want.

HORRIBLE HORRIBLE HORRIBLE. Kills me to give them ANY star! There is no customer service... they dont know jack about how to run a business. There upgrades are downgrades. This is how inept and STUPID the founders/owners whatever they are. Are.
When you try to delete an item OR edit it... the item pops up with a few options... and freezes! You can click on an option... not go back... or ANYTHING! You must delete the app... then go back and download it... EACH TIME! Try to contact them. They have to be ranked the worst site... HORRIBLE. HORRIBLE. HORRIBLE.

Read the reviews! Don't trust the buyer protection. It's a joke. Use PayPal for payments! They app is buggy and I wasn't able to submit a claim so I emailed the directly. They stated since I didn't make a claim they couldn't help. How is it my fault that you app didn't allow me to.

DO NOT sell on offer up unless you are getting cash in hand. There is ZERO seller protection. I sold my camera to someone on a Friday and was told I had three business days to ship it. Business days are Monday - Friday meaning I had until Wednesday to ship it, which I did. OfferUp cancelled my payment and still let the camera ship because they said I only had 3 days, even though the email stated 3 business days which is different. OfferUp never sent me the money and when I contacted them they said I had to contact the buyer. When I contacted the buyer he was aggressive for no reason, confirmed he received the camera, and said he wasn't going to send me the money. I have no way now to get back my money or my camera. Complete scam!

They will steal from u and when i caught them they closed my account after 5 years 1,000 items & 5 stars. They were skimming from me. And they are doing it knowingly not by accident. File with ftc & bbb againest them

Most of the sellers are scam artists or never deliver the products you buy. Customer service is a joke. If you report sellers for misrepresenting items or never sending your stuff, the seller will just give you a negative rating as a buyer and OfferUp will refuse to do anything about it, even with chat transcripts and pictures showing the seller is clearly lying.

This site will be out of business shortly. But in the meantime, STAY AWAY FROM OFFERUP!

I purchased a generator for a total of $558 with shipping. I got a tracking number, a few days later it
showed the item was delivered however I never received it, I immediately contacted OfferUp they told me to file a claim, normally you have 3 days from the receiving date to get it done; I did that the same day and I got a message that "the time allowed to submit my claim had expired". I contacted the seller and he acknowledged that the package ended up somewhere else, I sent that information to OFFERUP and they still would not reverse the charges, now I'm sending all the proof to my credit card company, hopefully I'll get my credit. Also while browsing I found exactly the same pictures of the generator that I purchased listed by other people. I notified OfferUp I got a "thank you" for reporting the issue and they'll investigate. Too bad I can't give them less than 1 star.
WORD OF ADVICE
Beware of scams, only deal with local sellers that you can pick up the item and pay in cash.

I had listed numerous items (tools) for sale and all went well. Then I lost my phone, got a new one ith the SAME NUMBER and none of my listings appeared even though all my log9n nfo was correct. For months I contacted offerup and got no response then asked to provide additional info which I did... After months of this crap reponses what was their final response?: My account has been terminated because of 'Policy Violations"?!

I sold Trump items, obviously the techies are democrats and didn't like any one making money or painting Trump in a positive way! They closed out my account 5 times because of it.

I've found that most responses come either when you've just listed an item and "users" send LOWBALL offers or a long time after your listing, which typically is "do you still have this". When I answer yes, there is no further contact. Obviously they try to keep you listing. The process of keeping things current is FAR too much work unless you pay them. I'd rather pay ebay 10% and get a reasonable price than give things away on this HORRIBLE site.

Seller lied about the item he sold me one day before leaving the country and returning to Saudi Arabia.
I must stop trusting people who insist they are honest.
All it gets me is screwed over.

On March 24,2023, I created an OfferUp account. Then attempted to list 2 items for sale. This took almost 2 hours as each time I would try to list an item I would get a menu prompt that stated the offer was not listed. Finally, I was able to get one item listed. Less than 24 hours later, OfferUp sends me an email stating my account has been cancelled due to me allegedly violating their guidelines. HUH? I have no ideas what I did or what they think I did. So, I appealed via their support email, twice. Each time they replied in a general statement.

"Your account has been removed from OfferUp due to violations of our Community Guidelines and Posting Rules."

Huh? I can't even begin to think of what I did wrong. I tried to use this company in good faith. Between their process for listing items to sell being confusing and their discriminatory cancel culture mentality with no specific details, they have wasted my time and tried my patience. Beware of using OfferUp. If they care to respond in a professional manner specifically outlining the reason they treated me so harshly then please do. Here are my 2 request support case numbers:

Support Request: *******
Support Request: *******

Otherwise, don't bother to waste anymore of my time. And, shame on you for making me a victim of your flawed protocols.

I have put several items on offerup and at a fair price, good doesn't come for a buck. I either get people who say they are interested or "is it still available" but when I respond... dead air. I message them if they are still interested but hear nothing. The only sales I have made are when I practically give it away. Offerup has no real customer support and they expect everyone to have Facebook so for people like me who don't mess with that crap verification is hard. TruYou is a scam and the BBB warns against using them. The app wouldn't even let me delete my account! Very dissapointed with offerup and I will stick to eBay from now on.

I got 6 offeres on my mic. I accepted all their offers, then they all never responded. Why do people make a $#*!in offer, then not respond back? Its happened on other items too. Its not offerup's fault, It's the buyers' fault.

I will give ZERO star if I could. I bought a paint sprayer from Miguel Cabrarrera at Modesto, CA (now changed name to: Keith Johnson). He said it works great but when I tested at home, it doesn't even work. I called him and he agreed to give me refund. I took me over an hour to meet him up but he never showed up nor answered the phone. I spoke to his neighbor, they said his is a thief, steeling staff and sell them. Offerup can't even write review to a seller, BE VERY CAREFUL.

Don't even try to buy anything in this platform. They don't care about their customers. You won't be protected by anything. We are specting a baby boy and bought a coccon camera and it was locked. Seller said I should contact coccon customer service during Coronavirus time, I did they couldnt help. I try to get a refund and return the camera and the customer service of Offerup didn't care and so far no refund no camera working. I hope karma does it work with them

I posted a item and I did the research of what this was selling for, it was a brand new item. This idiot guy emails me and offers 20.00 on a 85.00 item and then tells me he saw it on eBay for 30.00 but yet still lowball me, cheap people trying to screw the seller. I checked on eBay before I posted it, this guy is so stupid he said eBay does not sell used items, either way my item new went for exactly what I posted it for. I even went on eBay and forwarded my same item for the exact same price. Idiot kept harassing me. I did block him and reported him... so sellers beware. He said he was from Lakeview, ca. CHEAP GUY

Offer up cannot keep up with 1980s network and 1990s apps to let people set up to meet and not deliver the messages that are required to let people meet. USE phone number instead of your stupid must use your crap equipment and network. So I sat for over an hour at an apartment complex after telling the seller I was there, and he never got the message. 20 minutes after I left, he gets the message that I was there. There is absolutely NO known reason how a system can be that bad. DO NOT USE.

So I just want to say that this has been a miserable experience. I had recently sold one of probably the last pairs of Nike SB P Rod. Shoes in the world and dropped them off on a Saturday at a UPS. Now they only give you 2 days to ship, and if the package isn't scanned in, then the order is cancelled. I dropped it off no more than 2 hours after the order was created, and the mail service doesn't run on Sundays, and that Monday was Labor Day. So my order was cancelled and my shoes were sent. I had to file a report, because the shoes were missing and didn't get scanned in until 3 days after the order was created. I get an email that they aren't paying me for the shoes, which would have totaled $150 plus shipping. So I not only lost a piece of sneaker head history, but also a good chunk of money. I couldn't believe that they weren't willing to work with me, and I will never recommend this website to anyone, in fact, I will go out of my way to sway people from using this service.

I want to offer shipping but they claim that the wording I'm using is causing a problem. They escalated to IT and then can't figure it out. How can IT not know how to fix their own problem?

So I thought, why not see what offerup is all about. Well they sent me a offer that was about 20-30 THOUSAND dollars below what the other houses have sent for in my neighborhood this year. Same style of homes, built the same year etc etc (they are townhouses). About 6 towmhomes have sold in my community this year, all 20-30 thousand dollars more than offers offer. On top of that, they charge you like they are a realtor... I thought the whole point of offer up was to not have all those charges. Nope. I have about 30k in equity in my home, but to see it to offer up, I was going to need to pay 5-10 thousand dollars. I would loose money selling to these jokers.

Bought a 1893 cc morgan silver dollar coin for $698.62 and end up with a counterfeit one. OfferUp is no help at all. Don't use this site. No customer service either. Seller end up keeping my money.