OfferUp

I was lied to, saying weekend particularly Sunday was not counted, then when it arrived the buyer claimed it was late, and was thus forth exempt from paying for the item. I was ripped off!

I'm writing to OfferUp to complain about there merger with letgo I quit using letgo because the app would always freeze, blank out or not respond
Now it's doing the same thing on OfferUp
So you got rid of the letgo name, but now OfferUp is the same crappie letgo app
You just renamed it
I use to spend hours on OfferUp now the page blanks out sometimes in 2-3 minutes

I find it impossible to use this site due to the annoying Cloudflare check that pops up every time I try to look for an item. This just started and I cannot find how to make it stop

After years of advertising the product and selling I was canceled because I violated their guidelines they said cause I posted a hide rock for a getcko which I seen tons of people selling animals n pets stuff and I never had a problem until I reported a scammer and someone who threatened me to OfferUp and the next day I was blocked an account deleted, and OfferUp just says, violating selling guidances. That's all they keep saying.
When I first started with them, they had an actual number and person to reach in case of any issues.
Now all you can do is email them and get no response. Same messages, VIOLATION OF GUIDELINES with a list that doesn't tell me what I did wrong.
TERRIBLE CUSTOMER SUPPORT SELL SOMEHWHERE ELS

So I had a listing of mine flagged by the robots for violating the terms of service stating I can't selling animals. It wasn't an animal, it was a door hanging sign with a silhouette of a gecko on it. I wrote to customer service asking for a real person to review my listing... they then decided to remove 36 of my listings stating I violated the terms because I am not allowed to sell ready to make items or items that require any additional info from the customer- which isnt true at all... all of my work is original and 1 of a kind art sitting in my garage waiting to sell. I did put my ig name which is my art account to prove to customers I'm a real person and these are real items I personally made because the page is FULL OF FAKE/SCAMS. I wrote back stating that my providing proof I'm real person and clearly all of my items are original and ready to sell. I asked to speak with a manager or supervisor because it feels the employee that was assigned to me was being spiteful... that request turned into them fully deleting my account without a further word to me. So apparently they are staffed by entitled spiteful children and allow essentially nothing but scams and fakes to both by and sell. I love the concept of the page but it SEVERELY needs improvement. I'd give 0 stars if I was allowed to.

This is the worst site to sell items. Too many buyers wanting to low ball items or want to swap items, when the ad said price is firm.
Its a waste of time to use.

I Sep up a time to get a mattress from a seller sone months ago, but the seller gave me a fake address. Waiting for a long time, texted him, but no show at all.

Off work has worst customer $#*!ing service I ever had in my life there is no customer service their website doesn't work if somebody is trying to scam you and you report them OfferUp shuts down your account not the person that is scamming you trying to rip you off physically hurt your life they shut down the person who reports the problem OfferUp allows scammers to postcards for sale that are probably stolen and scamming the public how can somebody sell one car in all 50 states offer up your customer service sucks the CEO of OfferUp should be terminated the website should be shut down and everything else offer up is the worst customer service in the world through history how can you say you have customer service when there's nothing to contact you with you suck somebody needs a $#*!ing teach you a lesson somehow and shut you down offer up

Trying to buy a used car from a private owner. All I get is used car dealers over and over. Selling the same cars. They need to learn from E-bay & CL. Private seller, Dealer, or All.

I can't see my post when I go search for it and they did it to me 6 times for nothing so yeah and I'm tired of it and lot of scammers and don't used this apps

I have been using OfferUp for sometime, I have great reviews. I'm unable to use my account, WHY? I have reached out to OfferUp support A LOT and have gotten ZERO SUPPORT, Offerup support has totally IGNORED me and I can't get an answer as to why I can't use my account. They send me a please rate our support, but can't answer my questions as to why I'm not able to use my account.

I have lost the chance to make some good money selling my items in December and have also lost the chance to purchase several items that I really wanted.

I have been a walking billboard for Offerup, but now all I can say about them is they are now a non supportive app.

I agree and disagree with reviews here.

First of all, OfferUp, the company, is giving people/communities a common online place to sell stuff as an alternative to websites like Craigslist. Like CL, it's free and it's user friendly. However, with OfferUp, you're able to maneuver through the posting process quicker, the app/page design itself is not as antiquated and is aesthetically more appealing and it's "one and done"- you conduct the transaction from start to finish via the app. This isn't to say one is necessarily better than the other, it's your choice.

Also, like Craigslist, it is not meant to compete with Ebay, Etsy, etc. With places like the aforementioned, you pay to list, you pay to process the transaction online, and they get their cut. Because of this, they can afford to have staff to help sort out problem sellers and buyers, guarantee products and refunds, and be the intervening party so you don't have to deal with that end of it.

So, as far as what OfferUp, the business, offers as ITS product, I give it 5 stars.

Most of the complaints on here are for things I don't believe OfferUp is responsible for. No-show buyers or sellers? Block them. Lowballers? Block them. They don't respond? Block them. You don't like one word responses? Block them. These types, and much worse, are everywhere, not just on OfferUp.

Use OfferUp for its intended purpose: an online yard sale, cleaning out your closets, whatever. If you have a business to run, OfferUp is not the place for it.

I don't have a ton of items that I sell, but of the eight or nine I do have currently, I've gotten one, ONE message in the past 6 months. I tried their promotion option for three days which they claim will sell your item "2 Times As Fast" as without it (then walk back into that claim in the fine print). I saw no discernible change in engagement, and actually the first two of the three days, my "natural" engagement exceeded the number of hits generated by the promotion. A promotion I never saw mind you. I looked myself, I asked my friends to check and nothing.

And whatever you do, do not engage in that data mining bull$#*! disguised as a job board, I made that mistake and the constant spam started almost immediately. Sending me job claiming to be from the state of New Jersey (while clarifying in the fine print that they are in no way affiliated with the state of New Jersey, duh, the non.gov domain gave that away immediately). It took me a solid few days of getting spammed to stop it. I'm still getting trickles here and there but not like I did at first.

Stay away, this used to be a great app but whoever the greedy $#*! is that took it over is running it into the ground.

You'll get NO SUPPORT from this dumb and dumber app but as a selling tool it is okay as long as you don't have a question or need help. I'll say it AGAIN, there is absolutely NO SUPPORT so in that respect it sucks. On top of that you'll have to put up with the dumb emails the app sends to you as a seller trying to get you to buy other peoples stuff. Duh, if I want something I'll go look for it. Why does the dumb $#*! app think it has any remote idea of what, when, why that I may want something..

Yes once you sigh with them, want to keep you drain your pocket. They refuse to cancel my membership and I have to call to the bank and report them, as

They remove all my items with out a notice, I try to call them, I email them and no response, I just want to know why it took my a long time to post all my items. I'm done with offer up.

I was a seller on OfferUp. I sold several items including an antique Greek olive jar, which you are required to use OfferUp's USPS mailing label, which I did. I packed the jar in layers of bubblewrap, boxed it with more bubble wrap and labeled the box on ALL SIX sides: FRAGILE. The item arrived to the buyer broken, the box was intact but the item broke, this was over Christmas 2020, obviously USPS dropped, threw, whatever to the box and broke it. The buyer texted me via the OfferUp site that it arrived broke and she was surprised as it was 'wrapped and packaged well'. OfferUp would not support their shipping and told me THEIR observation was that it was not packaged properly, BS. IF they used UPS, there is a auto, free, max $100 insurance. Using their label, USPS, no insurance, I could not buy insurance, OfferUp would NOT stand by their method of shipping and lack of insurance, all for a $75 item! HORRIBLE, go with Chairish, 1stDibs, BUT STAY AWAY FROM OFFERUP!

Got scammed on a graphics card. Wrote the support team a couple of weeks ago and the scammer is still up and scamming away! Everyone should just know that you are on your own when you use this site!

Very pleasant and efficient experience! I would definitely buy again! Very pleased with the item bought and the help extended for delivery and timing!

I sold an item and was paid with counterfeit money, I tried to reach out to OfferUp to see if there was anyway they can help me with this and there was no contact number. OfferUp is no help

Paid for a featured post which states it gets up to 14 times more views and than posted a regular post and the regular post ( free) got more views. Don't pay for the featured post it's a scam!

Love the app but buyers say they want to buy your product, you say ok but don't hear from them again OR they ask you to hold it a few days and you don't hear from them.

For my experience as a seller, the worst site for me. The people message me and make offers and then turn around and tell me they are not interested. Frustrating for me.