OfferUp

How sad, this company has 0 support. Twitter is incomplete and the email support is just horrible. I am happy I don't have to deal with this company anymore. They also don't answer bbb complaints, might be at their last straw.

I tried to work things out with buyer but I felt so unsafe I had to block him and report him.we where both banned in the end, so it appears to be.it looks like OfferUp banned his account which was unexpected, I thought they where just going to take one side I don't want to make this to long but I gave him the wrong cards he wanted American cards and I accidentally gave him Japanese cards. I told him I'll figure something out because I spent his money already then he blown up. After getting threats in a place like Chicago I just couldn't take it anymore. Offerup told me not to contact him again and file a police report. Chicago is a dangerous place!

It's been 11 months and I still haven't been paid for several items that customers received, but because the tracking didn't update in their system they cancel the order the customers received the item and bonus for them they get it free of charge. Then you try and explain the situation to the nonexistent customer service department and you get blocked. It's a couple hundred dollars and to some that's nothing but to a struggling single mother it was deciding to pay rent or get my child a Christmas present last year. I decided the later that eventually I ended up losing my house. Its not offer ups fault, but they contributed. Stealing my money and then robbing me again by blocking my account. The hours days weeks spent just gone. I just hope this review helps one person decide not to participate in this app. All I can say is check them out on BBB

I agree especially now that offerup is trying to get you personal information.

On july 10 I made a sale of $15 and buyer paid thru offerup hold and pay system. Offerup stated I will get $14.12 after their commission. Offerup asked for debit card information to deposit money which I did and till today I haven't got paid.

Today, after nine days I am asked for Full Name, DOB. Then it's asking my full address and part of social security number. Are you kidding me?

Guess, what direction offerup is heading to?

Folks, do cash sale or don't waste time.

Sal

Last time the app is work not well.
I try to a just my settings several times and reload updates but every time my listing come up in Chicago Illinois! And my listing out of nationwide!
It is too fare from my location of Portland Oregon!
Please fix it ASAP!

Hey people from sitejabber. Com... Pretty slick how the very first box when trying to leave a review of a company takes to that companies sales page. So if someone isn't paying attention they are just rabbit joking into buying more crap. If you were a legit review page you wouldn't bring tricking into going on to ANY sales pages. Dam don't you want to have any credibility. I'm off to go write a few reviews if you now. Your funny not.

Trying to load photos and contents, it took approx 20x tries before doing any editing. It kept on shutting down. I Wasted a few hours to keep on trying. Prior, I spent so much money on up to 3 days and Promo Plus several times, but none works... no bites. Just a bunch of BS fraud responses. This company needs to be investigated.

Another users asked about one of my items and then changed her mind about a minute after. She's in TC and I'm in NC, so I responded that I don't ship to TN anyways, to which she responded that she doesn't deal with $#*!s. I sent a bunch of laughing smileys, then she responded saying that it was her "15 year old nephew" who has "had bad experiences with black and hispanic people in the past." Get the hell out of here. If you are a person of color, do not use this app. It's taking forever to for these idiots to solve the issue even though I have provided them with the user's name and screenshots of the conversation. They have no customer service phone number to speak directly to a human being, so everything is done through email. I had to take to social media just to get their damn attention because they kept saying they couldn't find my account with the email address I provided, even though I sent them screenshots from my settings. These people are idiots.

This site really is a waste of time. Okay, it's not OfferUp's fault, because they can't control who joins the site, but all but one of the OfferUp users I've dealt with were total A-Holes.

I've been selling on-line for 20+ years. I do my homework, and always price my items below fair market value, yet on OfferUp I constantly get low-ball offers well below half my asking price, even on listings where the price is firm. Then, after negotiating a price we both agree on, I either never hear from the Buyer again, or the Buyer schedules a pick up time and never shows up.

Again, this sort of stuff is beyond OfferUp's control, but I have no tolerance for inconsiderate people and this site is teeming with them, so unless you enjoy having people insult your intelligence and waste your time, just stay away.

I signed up for a 3 day free trial. I deleted my account but they still billed me through Apple Pay. I wrote to ask them what to do and they basically said "$#*! off". No refunds, no reintatement for 30 days of prepaid service. Total rip off

This site is so easy to find your way around that it makes selling easy.
I have already sold at least 10 items. They also have buyer and seller rating system. Which makes it easy to figure out who are the serious and honest buyers and sellers.

I have sold a few items very quickly and met some incredible people. But be aware I ran into a scammer who tried to send me a Certified Check claiming only way to pay. He would have cleared my bank account if I would have deposited it

They deactivated my account without warning - all I've done is post Free furniture in last few days since we are moving. Apparently giving away nice free furniture is illegal according to this stupid app!?
No way to reactivate account either! Horrible, don't use them!

If I could give 0 stars I would. Never in my life have I seen such poor customer service app. I do mean NEVER. App bans accounts (friends and my own) without any explanation. Furthermore, they not only ban the phone number and email, but also the physical phone! Meaning, if you buy a phone with a previous ban, you can't set up a new account with a new email and phone number, without that account being 'shadow banned'. Basically, this means your posts won't be seen and your messages won't be seen either. The fact that the app functions this way is beyond sad and the senior leadership that came up with this should be fired. From a canon, into space. I can't wait for another app company to come by and put this app out of its misery.

I purchased a phone on May 7 the seller created a label for shipping but never shipped. I have been trying to message support for days Everytime I hit send some sort of error message comes up and I am unable to send my message. I paid $90.16 for a phone I will never receive. It looks like Offer up has scammed me out of my money and there is nothing I can do about it

First of all why do people not read the post before making a comment. The very first line I have my location, people still ask where are you located when they're three hours away from me, second of all there are so many scammers they will not return a message and finally people have things that have been posted for 2 and 3 years that are no longer available why don't they delete them. I have blocked more people in the last week then I have in the last 2 years. Why are people so ignorant.

Offer up is legit the worst selling platform out there. They charge astronomical fees to sell/buy, and if someone has a question and wants to talk on the phone, you try to send your number and they delete all your posts and close/block your account. Go screw youraelf, will go use Craigslist or FB Marketplace thank this piece of garbage app!

I have tried selling stuff on this app multiple times and keep dealing with "flakes" saying they want to buy my item then nothing... or they say they are on there way and I give them my address and an hour later still no one. Or they message me after telling me what date and time they are coming only for them to give some lame excuse why they can't come. Just a bunch of flaky $#*! buyers on this app. Just gonna take my stuff to goodwill and donate it for a tax ride off. At least that way I get the amount I am wanting to sell it for rather then dealing with cheapskates and low balling buyers.

I've only been on offer up for 2 days and I'm telling everyone that I met do not trust offer up the the buyers will not come pick up their stuff anime string you along for 3 to 4 days try to pick it up it's not worth the hassle you'd be better off to put it in an auction and pay a commission.

If you sell anything of value you may end up getting robbed at gunpoint. It's not worth the risk. It may be ok for real cheap items, like yard sale things, but even then the people want to low ball on the price and often don't show. You are better off having a yard sale if possible. Don't sell anything of value or you may end up dead.

I sold an item 3 weeks ago and still have not been paid. They supposedly transferred the payment 10 days ago to my bank. There's not even a number to call for support. Never again! The buyer received the item and is happy with it. There were no issues with the transaction other than I have not been paid. On a $90 item I'm VERY upset!

Recently after a move across country I used 3x's and then moved my merch to another venue. Offer up does not generate a lot of interest unless you "promote" your ad with money. For example 3 days for 7.95 and so on. To test this out I put on an ad with no promotions and on the day I sold my boat motors I saw someone wanted them on Offer Up. I received 20 notification on my other venue and 1 on Offer Up. I am closing my APP as of today.

Number one platform and supporter of scammers, hackers, and criminals. They allow their platform to be utilized by these types of users and refuse to disable their accounts, remove their posts, or utilize Block to get their users money back! They are the worst! Safety concerns ignored. If you are a scammer this is the platform for you. You will not get caught and if reported you will not get penalized. You are protected 100%. This is the place to scam people and get away with it easily.