• OffGamers

OffGamers

Write a Review

Overview

OffGamers has a rating of 3.1 stars from 997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery, and good service. OffGamers ranks 155th among Games sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
116
See all photos
How would you rate OffGamers?
Top Positive Review

“Excellent prices and helpful customer service”

Paul M.
2/28/21

I've bought a lot of game cards from this site, never had any issues except for when I was in error and the customer service team were great(and fast) Verification is a bit of a pain, but simple to do and necessary I suppose. Highly recommended

Top Critical Review

“OFFGAMERS SCAM”

Marcial g.
7/30/24

Warning! OFFGAMERS Scammer site, scam customers. An Amazon Gift order, Amazon freezes funds indicating that the codes were also illegal and invalid, support is requested from Offgamers who pretend to be ignorant... an appeal is made to PayPal. As a result of this, Offgamers blocks another order paid for USDT and says that until the Paypal cases are closed, they do not return the funds from the last order, which has nothing to do with the Amazon Gift order. Then the case is closed at PayPal and Offgamers continues without delivering the last order, without refunding the money for this order and having delivered illegal Amazon codes. Be very careful OFFGAMERS IS A SCAM, THEY DO NOT GIVE SUPPORT... It is all automated and with duplicate, repeated responses that are not even interested in helping a customer. If you want to avoid losing money, DO NOT BUY AT OFFGAMERS.

Reviews (997)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift cards (93) psn cards (31) customer service (32)
Thumbnail of user peerb2
Germany
1 review
1 helpful vote
  • Send Message
April 26th, 2020

I placed an order on 2020-4-10 and payed via Sofort, it's a direct payment. After that i recieved the following message: "Please be informed that your order will be processed once the payment is settled on
2020-04-21. We thank you in advance for your patience and understanding."
Then i contacted the customer service and they told me that i can get my order direct if i pay via Paypal, which i did.
That order went through just fine.
So i wanted to cancel the first order an got this message: "Please be informed that your order will be processed once the payment is settled on 2020-04-21. We will proceed with your order cancellation after the payment settlement. We thank you in advance for your patience and understanding."
The 22. Passed, and what happens... they don't cancel the order, they already got the money, so why would they?
Their customer service told me, that they can't give the money back, because of the payment method...
Other ways of refunds are (of course) impossible, they can just recive money via Paypal, it only works in one direction.

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Hi Peer,

In regards to your complaint, for the SofortBanking payment method, it will take up to 15 days for the first-time transactions as stated when you choose this payment method before the checkout process. This process is beyond our control as we just followed the instructions from the bank itself. For the refund, you may contact your bank for more information. If the delivery does not happen after the clearance date, the order should be canceled and you will receive the store credit if there is no response from your side. We hope the explanation cleared up your doubt regarding this payment method.

Thank you

Thumbnail of user johnm3120
South Carolina
1 review
0 helpful votes
  • Send Message
July 25th, 2019

Fast processing. Great service. Nice card. I would recommend the off gamers card to anyone. It did not take long to checkout. The order was straight to the point.

Thumbnail of user khalifaa2
AE
2 reviews
1 helpful vote
  • Send Message
August 5th, 2015
Verified purchase

After a while of using the website i found it to be vary simple and easy to use, the website clearly knows what i want and has a pretty fast respond...

Thumbnail of user beghdadib
Algeria
1 review
0 helpful votes
  • Send Message
June 3rd, 2019

Excellent location, security and fast I highly recommend it
I bought several cards. I had slow access, but after several transactions I became very fast and safe thanks to the crew

Thumbnail of user angelr218
Honduras
1 review
0 helpful votes
  • Send Message
September 17th, 2020

Code was fast and secure af, they really aced it!
100% recommended, it's just the first purchase that takes a little while, after that it goes extremely fast with the codes

Thumbnail of user alicew185
James W. – OffGamers Rep

Thank you for your review. Really appreciate and we hope you enjoy your shopping experience with us!

Thumbnail of user simos3
Morocco
1 review
0 helpful votes
  • Send Message
July 14th, 2021

If you buy a code that's doesn't work then they won't refund you, i was a long terme consumer but they don't care at all, i have been scammed by them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Simo,

We are truly sorry to hear this regarding on the issue with your purchased codes. We regret to inform you that we are not able to provide any refund for the code you have purchased due to the product disclaimer which was provided in the listing description. We highly suggest you to purchase the digital code as according to your region account and IP address that you are currently residing due to strict redemption restrictions imposed. We apologize for any inconvenience caused and would seek your kind understanding regarding this matter.

Thumbnail of user adamed8
Morocco
1 review
0 helpful votes
  • Send Message
March 16th, 2016
Verified purchase

I've been using Offgamers a couple of years now. With an annual turnover of a couple of thousands.

Great service and availability. And great support if you even need them.

Thumbnail of user notfreeforyoum
Thailand
1 review
1 helpful vote
  • Send Message
February 22nd, 2019

A few clicks and you've paid and a few minutes later you get your redeem code. If any problems ever arise, Offgamers solve it or refund any failed attempts. Redeem codes work.

Thumbnail of user nataliav35
GB
1 review
0 helpful votes
  • Send Message
November 2nd, 2020

I bought nintendo eshop code, it verified quick and the code is real. I think that it is the great site for customers to purchase japanese nintendo code even in hurry.

Thumbnail of user alicew185
James W. – OffGamers Rep

Hey Natalia!

Thank you for your review and for the 5 Star Rating! We are happy to hear that you had a great experience with us by using our online store and its services. Thank you for your patronage, and we hope to see you again over the coming months and years to come!

Thumbnail of user imanf3
Malaysia
1 review
13 helpful votes
  • Send Message
June 17th, 2019

I purcashed PSN card of RM200 this morning and still haven't received the code up til now. They did not state how long does it take for them to send the code via email.

Thumbnail of user leop110
Ghana
1 review
0 helpful votes
  • Send Message
January 20th, 2021

You guys are doing great. But sometimes it rejects my master card, even if I used the same master card to purchase others. You should make the payment easier. But you guys are doing great.

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Leo,

Thank you for your 5 star review and rating! We are happy to hear that you had a great experience with us and find that our standards of service have met your expectations. Regarding your card issue, we do have a multitude of payment options which we would encourage you to try if one payment is not working or rejected. Thank you for your patronage, and we do hope to see you again!

Thumbnail of user pennys35
Australia
2 reviews
0 helpful votes
  • Send Message
June 13th, 2017
Verified purchase

It's a great and easy way to buy gift cards for yourself or a friend and it doesn't matter we're you are. In a busy world, in a busy life. It's a great way to shop.

Thumbnail of user nataliec58
GB
1 review
1 helpful vote
  • Send Message
December 21st, 2017

Great and very easy to use and would definitely recommend! It is easy and quick to use and no hassle to get or download the codes and its very secure.

Thumbnail of user ismatm
Lebanon
1 review
1 helpful vote
  • Send Message
June 5th, 2020

I PURSHASED IN APRIL A US ITUNES AND I RECEIVED IT IMMEDIATELY WITH GREAT SERVICE
TODAY I PURSHASED ANOTHER UK ONE.
THEY TOOK MY PAYMENT AND RECEIVED INVOICE
THEN THEY KEPT ASKING ME TO UPDATE MY PHONE WHICH I DID
THEN THEY REQUESTED A PHOTO OF ME
SO I REFUSED
SO THEN I ASKED FOR REFUND
THE REFUND TAKES 14 DAYS
SCAMMERS AND LIARS
DO NOT USE THEM

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Ismat,

We apologise for any inconvenience you faced while shopping with us. As purchase accumulate on an account, we sometimes require a more solid form of means to verify all the necessary details from our end. Although it's tedious, due to recent changes in security policies by the authorities and banks, we are forced to apply this verification process in compliance with the new changes and requirements. We understand that this might be a hassle, but this verification process is intended to minimize fraud so we can protect our customers such as yourself.

As for the refund, we are only able to void the payment when we cancelled the order. We can only suggest you to contact the Bank/Card issuer for further information on the refund status. Usually it should take a maximum of 14 business days for card issuers/bank to reverse the funds into an account.

We appreciate your feedback and hope that we can do better in the future for our customers. Kindly contact us at support@offgamers.com if you have any questions or need further assistance.

Thumbnail of user natt11
Canada
1 review
1 helpful vote
  • Send Message
December 22nd, 2019

If your happy and you know it clap your ihands if happy and you know it clap your hand if happy and you know it clap your hand if happy and you know it clap your hand

Thumbnail of user hungn8
Viet Nam
1 review
0 helpful votes
  • Send Message
July 2nd, 2017
Verified purchase

I like your service. It's very good.It's very good.It's very good.It's very good.It's very good.It's very good.It's very good.It's very good.It's very good.It's very good

Thumbnail of user mustafay3
Iraq
1 review
0 helpful votes
  • Send Message
February 24th, 2017
Verified purchase

Excellent experience but no cart available, only quantity.
You need to include this feature
---------------------------------------------------------------------------------------

Thumbnail of user hayap
Philippines
1 review
0 helpful votes
  • Send Message
November 12th, 2018

This site is sure to deliver orders. Definitely recommended. Trustworthy and reliable online store without hidden charges or fees. Keeps your personal data secure.

Thumbnail of user ashrafh8
Egypt
1 review
0 helpful votes
  • Send Message
November 11th, 2019

I've made three purchases over a year and everything went perfect. The price is correct and the code for the card is easily available to view. Simply couldn't have been better for me.

Thumbnail of user franciso17
Nigeria
1 review
0 helpful votes
  • Send Message
December 16th, 2019

I was trying to get a giftcard online and i bumped into this offgamers since then i have no other store i can preferore than off gamer. This is the best reliable store

Thumbnail of user amhh
Canada
1 review
2 helpful votes
  • Send Message
March 1st, 2019

Starting off, they say 0 fees on PayPal, which is not correct "See first Attachment"

Second, Offgamers support website, redirects you to Shasso website instead

Third, after doing multiple transaction, I was requested to verify my ID/CC with photos, which is fine, but the page that I upload the photos and documents, is not working, gives error "it is at Shasso" site "See the Second Attachment"

Forth, Customer service in Daleware is not 24/7, no one picks up!

Thumbnail of user karlg54
Germany
1 review
0 helpful votes
  • Send Message
August 27th, 2019

I wrote a couple of tickets that i want a refund of my canceled order until today they dont try to solve it, Secondly if you ask about to transfer your Store Credits to PayPal or what ever Paymentmethod you use they just deleted my Ticket. There is no way to recover your Money or get it back once it is in their hands not even an option to sent back money to any Paymentservice but you can charge your Store Credits with Paypal etc. vice versa is not possible.
STAY AWAY FOR YOUR OWN SAFETY HUGE SCAMMERS.

Thumbnail of user carriet69
South Carolina
1 review
3 helpful votes
  • Send Message
October 25th, 2019

They try to tell me that everything is in yen when I know I purchased in US currency. I try to get a refund they said no. They were very rude. Please stay away. They are SCAMMERS!

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Hi Carrie T,

We apologize for the experience that you have encountered with our Website. Hence, we would like to follow up regarding this matter accordingly.

Kindly send an email to support@OffGamers.com for further assistance.

Thank you.

Thumbnail of user ayeshab13
Bangladesh
1 review
0 helpful votes
  • Send Message
August 21st, 2020

I order garena pin but They Didnot Give me any Code. I wait 48 hour+ But They didnot give me any code. Fake shop

I submit all information. Give me My Code

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Ayesha,

We have refunded your order back to your payment gateway. Kindly check your email for more information. We apologise for any inconvenience caused.

Thumbnail of user thorf1
Malaysia
1 review
1 helpful vote
  • Send Message
March 14th, 2019

Keep on asking for verification. Get my money and didn't send me the code within 15mins. Sometimes delay until more than 10 hours only send me the code.

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Hi Thor,

We pledge for your understanding that sometimes our customers are required to go through our internal verification flow so we can verify all the necessary details from our end. Our verification flow, that we have built and refined over the years, help us by acting as a fraud detergent, allowing us to minimize any security risk that is quite common in recent years when it comes to online purchasing. The security measures that we have in place not only protects us but also our customers as well and we are proud of it.

Additionally, we also like to clarify that the verification process actually covers from the beginning after any new users have registered on our website. However, it is likely that we will have to verify the payment that we are receiving as well, based on the information that our system obtained from any of our supported payment options. Do understand that, we can only run certain checks after our customer places order so we can compare the information submitted by the payment processors against our database.

Hope this clarifies some of the questions that you have about us. Feel free to contact us if you have any further questions and we do apologise for any inconvenience we caused you previously.

Thank you

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Welcome to OffGamers - Your Trusted Destination for Digital Products and Services!

At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.

Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.

Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.

Company Representative

Thumbnail of user alicew185
James W.
Typically does not respond to reviews

How do I know I can trust these reviews about OffGamers?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about OffGamers?