• OffGamers

OffGamers

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Overview

OffGamers has a rating of 3.1 stars from 997 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery, and good service. OffGamers ranks 86th among Games sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
116
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How would you rate OffGamers?
Top Positive Review

“Excellent prices and helpful customer service”

Paul M.
2/28/21

I've bought a lot of game cards from this site, never had any issues except for when I was in error and the customer service team were great(and fast) Verification is a bit of a pain, but simple to do and necessary I suppose. Highly recommended

Top Critical Review

“OFFGAMERS SCAM”

Marcial g.
7/30/24

Warning! OFFGAMERS Scammer site, scam customers. An Amazon Gift order, Amazon freezes funds indicating that the codes were also illegal and invalid, support is requested from Offgamers who pretend to be ignorant... an appeal is made to PayPal. As a result of this, Offgamers blocks another order paid for USDT and says that until the Paypal cases are closed, they do not return the funds from the last order, which has nothing to do with the Amazon Gift order. Then the case is closed at PayPal and Offgamers continues without delivering the last order, without refunding the money for this order and having delivered illegal Amazon codes. Be very careful OFFGAMERS IS A SCAM, THEY DO NOT GIVE SUPPORT... It is all automated and with duplicate, repeated responses that are not even interested in helping a customer. If you want to avoid losing money, DO NOT BUY AT OFFGAMERS.

Reviews (997)

Rating

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Other

Reviews that mention popular keywords

gift cards (93) psn cards (31) customer service (32)
Thumbnail of user smitedarkg
Argentina
1 review
1 helpful vote
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November 18th, 2017

As you have read it is the most secure and cheap site I have ever found, also I have already made several purchases and never got scammed. I highly recommend them.

Service
Value
Shipping
Quality
Thumbnail of user nielc3
South Africa
1 review
0 helpful votes
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October 6th, 2018

Evwrything is okay a bit long the process and hangs at certain points of the process and when you get to the review i dont know if anything worked havent received nothing so i dont know.

Thumbnail of user michaelh1470
Ohio
1 review
1 helpful vote
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October 3rd, 2019

Cat declining my card but taking the money out of my account it declined my card five differentof times and now I have to mess with customer service to get my money back

Thumbnail of user chrisf296
Illinois
1 review
0 helpful votes
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August 28th, 2018

The only thing is the verification is to long and please give more promo. Cuz that the only thing we are looking for thats why where using multi game card

Thumbnail of user ryana252
Israel
1 review
0 helpful votes
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August 14th, 2020

Always when i want to buy gift cards i use offgamers, its fast and secure! I wanted to buy a amazon gift card from amazon.com but it didnt work so i came here and boom it worked, so happy! Thanks

Thumbnail of user alicew185
James W. – OffGamers Rep

Thank you Ryan! We are happy for you as well!

Thumbnail of user christophery8
Singapore
1 review
0 helpful votes
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August 5th, 2015
Verified purchase

Purchased the digital EU version of FFXIV Heavensward expansion. Digital code was delivered immediately with no problems. Always a pleasure purchasing from Offgamers.

Thumbnail of user kyos1
Australia
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

I bought the wrong game. I immediately emailed them to tell them not to send me the game key, because I bought the wrong game, but they still sent it to me. Isn't this a problem with your program?, And then I asked for a refund, but they did not refund, because they said I had checked their key, I want to say that I wrote before and said not to ship me, you still send it, I am using it for the first time, Their process is very complicated. If you buy the wrong one, you have to reply to the email and cannot check their KEY.
Otherwise, you will not be able to refund, and then I ask for a refund and they will not refund me. I am really sad. Even if I checked it and I didn't use it, they still didn't give me a refund. I called and the staff said they could refund me, but I emailed them and they changed the staff and said they couldn't refund., I'm really tired.
Then there is another order. Steam really has no way to activate in my account(my account is steam based in china), but their product is sold global, but my steam really can't activate, and their efficiency is very poor and they haven't solved it for me now. NO refund AND NO ANY SOLUTIONS FOR ME! They are in very programmatic replies, communicating with them manually is like communicating with a robot, angry!

Tip for consumers:
game lovers

Products used:
nothing can use

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi there

First of all, our sincerest apologies for the inconvenience caused. We thank you for taking the time to leave us a review and share your experience with us. To address the first issue, unfortunately, the codes we sold are digital Xiao, which means it will be sent automatically once an order has been completed. The only way to stop this is to cancel the order when it was still verifying. Also, since the codes are digital, it will also be encrypted when it was sent to you. Accessing the code will then remove the encryption on your end, and simultaneously void any cancelation/return as the code has then already been decrypted.

As for the issue with the Steam Code, we apologize for the inconvenience caused. Please do email us at support@offgamers.com with the order number and our team should be able to assist you with this. We can also check on the current status on the investigation into this matter if you have previously filed a report on this.

Again, we apologize for the inconvenience caused and we look forward to your kind email

Thumbnail of user helis3
Austria
1 review
0 helpful votes
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March 24th, 2017
Verified purchase

Its a very nice paymentwall and i like it because every one can pay with something like credit card or paysafe card and many other methods so its very nice

Thumbnail of user abigailb10
New Jersey
1 review
1 helpful vote
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March 24th, 2016
Verified purchase

When I found about this, I was really sceptical because I didnt know if it was legit but when I read some comments I decided to do it, when I did it boy was I happy, I got what I wanted and really easy at that too.

Thumbnail of user tomee
Israel
1 review
1 helpful vote
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August 15th, 2020

They insisted on me sending me (and i'm not joking):
A selfie of me
A picture clearly showing my credit card
And a picture clearly showing my ID and address
DESPITE them already billing my Paypal account, and accepting Paypal as their payment options.

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Hi Tome,

In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also prevent the creation and use of fraudulent accounts.

Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.

We appreciate your patience and understanding on this matter.

Thumbnail of user curtisb106
GB
1 review
0 helpful votes
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August 20th, 2019

Very good discounts and would be happy to use again, swift transaction and the transaction went through well, secure website all seems well, had some great discounts on PSN codes at the time of use.

Tip for consumers:
Definitely look at the discounts on PSN as an example of the great offers on this site.

Products used:
Google Play & PSN

Service
Value
Shipping
Returns
Quality
Thumbnail of user herbertc15
Guatemala
1 review
1 helpful vote
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July 20th, 2017
Verified purchase

I am a "Platinum Plus" but you can resolve a problem with One code of Xbox Live. Horrible. I try all methods to contact witouth results.

I am Very dissapointed.

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Hey Herbert,

We are so sorry for the delayed response. Please send us an email to support@offgamers.com for further checking, as we couldn't seem to find your account with us for further action. Thanks.

Thumbnail of user edwardl63
Malaysia
1 review
0 helpful votes
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June 27th, 2017
Verified purchase

Tried many times but failed to make the payment. Finally able to make the payment on 7th attemps. And another question, why must write over 100 characters in this box?

Thumbnail of user luisa253
Ohio
1 review
0 helpful votes
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July 29th, 2019

This is a scam site and they have frozen my OFFGAMES gift card. This is a gift card for their own website. They said their own gift cards were illegal.

Thumbnail of user yasminem20
Egypt
1 review
0 helpful votes
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July 28th, 2021

Best website ever I really love purchasing my cards from here, secured and the fastest way to get the code Thank u

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Yasmine,

Thank you for taking the time to leave us a positive review! We are happy to learn that you had a good experience using our services. We are constantly trying to improve our customer experience and it seems that we have not let you down regarding this. We do hope for your continuous support and future patronage for the years to come!

Thumbnail of user kingr14
AE
1 review
0 helpful votes
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March 20th, 2019

I bought a 50$ psn code and received it in just 3 minutes. Thank you so much hoping to buy again from you guys. Just keep up the good work!

Thumbnail of user yukaris1
Malaysia
1 review
0 helpful votes
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July 20th, 2019

Bought Steam Card (got Discount) from Offgamers Using Online Banking but Error Pop Out After My Bank Transaction Done and Currently Stuck at Pending (Stupid Pipwave!)... Send an email to Offgamer Support with Printed PDF Successed Transaction Bank Slip but they told me need the next day to check? What the...? I dont understand why is it so hard to check when there is Online Banking and I've attached a Solid Proof (Bank Slip)? I once had this issue in Seagm but they immediately solve the issue within few hours and I got my item fast... Seriously Offgame?!

Thumbnail of user junohh1
New York
1 review
0 helpful votes
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August 15th, 2020

If you are lucky that your order was not flagged by their "smart" system, it is fast.
Here is what happens, if you are not lucky and get flagged by their system:
After going through all verification processes from creating your account (Shasso phone number and email verification) and also this website requires you to call the bank to get the extra verification from the bank.

I did all that and they are still asking attachments such as Government ID, photo of me, and also photo of my credit card for their verification. According to one of their agent, they are asking this in order to comply with AML/KYC regulations. I don't know what that regulation is but this is just ridiculous. I like being safe when making online transactions, but this is way too much.

If you are buying online codes because you need instantly, this is not the site you wanna go for. If you want to be extra, extra, and extra secure and possibly wait for over 3 days to get your code, this is the right retailer for you.

Thumbnail of user alicew185
James W. – OffGamers Rep

Hi Junoh,

In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also to prevent the creation and use of fraudulent accounts.

Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.

We appreciate your patience and understanding on this matter.

Thumbnail of user abely1
Canada
1 review
0 helpful votes
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January 13th, 2019

It's fluid and easy to use. The multiple options of payment is second to none. Services also provided are sizeable.

Thumbnail of user dineshc12
Nepal
1 review
0 helpful votes
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September 11th, 2020

Amazing fast service offgamers.com i have purchase lots of code from here really good. Thank you see you again

Thumbnail of user alicew185
James W. – OffGamers Rep

Thank you for your review and 5-star rating!

Thumbnail of user voidwalkerw
BN
1 review
4 helpful votes
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April 30th, 2019

I have been buying codes from offgamers for a few years now and only recently did I encounter a problem with their code. I bought a USD100 Google Play gift card, and as usual I would copy the code and paste it in the redeem page. Instead of redeeming the USD100, I was told the code was already redeemed. How is that even possible when it wasn't even 15-20secs after I got the code?

I did what any upset customer would do, contacted their support team. It took them 5 days to get back to me, which I understand since it was the weekend. Then all I got was a reply telling me that it was confirmed the code was redeemed on the same day and asked me to check again if any of my family could have used the code. In short, they're not taking any responsibility for it. I am the only person who can access my account, the code only shows in my account and not in any email.

So I believe there is only 2 reasons this could have happened. They did indeed send me a used code (maybe used by one of their staffs), or their security is weak that it was hacked. I am not taking any further risks with OFFGAMERS! USD100 is not a small amount! Buy from OFFGAMERS at your own risk. I'm done with them!

Thumbnail of user dogancanu
Turkey
2 reviews
2 helpful votes
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November 23rd, 2018

Bad experience for me and they scammed me.
Dont trust! This site
I'm sell my gold but not vertifaced and convert my money.
Don't using g2g and offgamers.
I go international court.

Tip for consumers:
do you want to get scammed :D

Service
Value
Shipping
Returns
Quality
Thumbnail of user atefs1
Tunisia
1 review
0 helpful votes
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September 21st, 2018

Very fast delevery and offer good deals to the point that we are amazed from the service.
Thanks offGamer for someone outside the states and can by US PSN cards

Thumbnail of user dannyl124
Oregon
1 review
0 helpful votes
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February 28th, 2020

This is a briliant website which is valuable and trustful as well, I like it very much! The price of this website is lower than many websites and you can always get what you want in this website!

Thumbnail of user wahyuh
Indonesia
1 review
0 helpful votes
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July 31st, 2017

Stay away from this company if you not want get problem.
Here is why.

I buy 2 PSN $50 US on same order. All code have same problem. The code can't reedem because the code not activated on offgamers backend (it show Error WC-*******-1 on PSN)
I contact support. I make request just activated the code on their end. They said should be waiting 3 working days to investigation. Are you kidding me? I should waiting 3 working days on small problem?

After 3 working days, no answer or update from offgamers. I should contact support again. And got refund only 1 code.

I make complain, and should waiting 3 working days again to investigated another 1 code.

Today it was 3 working days for 1 another code. Like before no answer and update until i contact them again. Now, they said "still awaiting respective team to finish the investigation" and can't provide specific time to solve the problem. For what i give they 3 working days again if they can't solve this problem.

What are you doing so letting me wait so long?
Is this how you treat all your buyers?

I think this company is run by one or two people only

This company very not recomended and unprofessional. Support is useless and brainless. Better, you find another seller if not want get problem like me.

Thumbnail of user jamesw172
OffGamers C. – OffGamers Rep

Dear Wahyu,

Due to the PSN issue from PlayStation Network previously, our respective team still need a bit more time to solve your issue. These issues affect us very badly in our reputation with our customers. Currently, our respective team still investigating and we do hope it will solve very soon. We will notify you via email once we have the final answer from our respective team. We really appreciate your understanding regarding this matter. Thank you.

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From the business

Welcome to OffGamers - Your Trusted Destination for Digital Products and Services!

At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.

Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.

Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.

Company Representative

Thumbnail of user alicew185
James W.
Typically does not respond to reviews

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