I had a terrible experience with OffGamers, and I feel it's necessary to warn others about their lack of transparency and poor customer treatment. I have been using PayPal and my card for multiple transactions on OffGamers without any issues. Then suddenly, without any warning, I discovered that both payment options were removed from my account. When I contacted support, I received contradictory and unprofessional responses: 🔹 First, they asked me to provide PayPal verification documents to "confirm my identity."
🔹 Later, they changed their stance and told me that no verification was required anymore.
🔹 Shortly after, they completely removed my ability to pay with PayPal and my card without any valid reason. When I asked for an explanation, I received a completely unacceptable response from support, stating that this was an "internal decision" and was final with no possibility of appeal. This clearly shows a lack of transparency and unfair treatment of customers! If they can randomly restrict payment methods without providing a legitimate reason, what guarantees that they won't suddenly lock your account, refuse your payments, or take other unjustified actions against you? Instead of providing a logical explanation or a fair resolution, they simply gave generic responses and refused to discuss the issue any further. This shows a complete lack of customer respect and professionalism. If you value reliability, transparency, and fair customer service, I strongly advise you to AVOID OffGamers! #OffGamers #UnfairDecision #PoorCustomerService #LackOfTransparency #AvoidScams
I needed help with a purchase and they were right there help guide me through it. Quick and responsive service. I will definitely make purchases through them in the future.
Warning! OFFGAMERS Scammer site, scam customers.
An Amazon Gift order, Amazon freezes funds indicating that the codes were also illegal and invalid, support is requested from Offgamers who pretend to be ignorant... an appeal is made to PayPal. As a result of this, Offgamers blocks another order paid for USDT and says that until the Paypal cases are closed, they do not return the funds from the last order, which has nothing to do with the Amazon Gift order. Then the case is closed at PayPal and Offgamers continues without delivering the last order, without refunding the money for this order and having delivered illegal Amazon codes.
Be very careful OFFGAMERS IS A SCAM, THEY DO NOT GIVE SUPPORT...
It is all automated and with duplicate, repeated responses that are not even interested in helping a customer. If you want to avoid losing money, DO NOT BUY AT OFFGAMERS.
I bought 3 CD keys from the website only to find out they were used not by me or anyone I know however due their so called investigation I am being redirected in circles. I am at a loss of money with no product and left with a terrible experience. Would not recommend.
This is the online shopping site that I've been searching for. I don't need to go out or experience difficulties whenever I need to use my debit card to buy codes! Will recommend to my friends and also use this whenever I need to renew my PlayStation Plus Membership! Can't wait to buy my next code!
Hi Daniel!
Thank you so much for taking the time to leave us a 5 star review. We always try our best to be best out there when it comes to the overall experience. Knowing that we have made you feel this way has no doubt made our entire week. Thank you so much for your support and we look forward to your next purchase!
I always buy topups from Offgamers, have been buying topups from them since 5 years.
Recently i found a site called Kunyo. They are awsome too. Fast delivery and better service.
Check them out: https://kunyo.co/
Hi Patrick K,
Thank you so much for taking the time to leave us a review. Here in OffGamers, we constantly look for ways to improve upon our services, and getting constructive feedbacks on it will surely move us closer towards reaching our goal.
Thank you for your support and we look forward to your next purchase
I've bought a lot of game cards from this site, never had any issues except for when I was in error and the customer service team were great(and fast)
Verification is a bit of a pain, but simple to do and necessary I suppose.
Highly recommended
Hi Paul M.,
Thank you so much for taking the time to leave us a review! We are glad that your online shopping experience with us managed to make it a positive experience for you! We always strive to provide the best level of service to all our customers and knowing that we have managed to extend what we always aim for to you has no doubt made the rest of our week. We look forward to your continuous support!
Cheers, and have a great day! Many thanks for the review once again.
I have bought from OffGamers multiple times without any problems! They are the cheapest out there with gift cards. If you find cheaper It's either not going to work or the fees are gonna make it even more expensive. This site has always been good.
I have bought Japanese Gift Cards for a year now. Offgamers is for sure one of the best websites to buy these sort of things.
Moreover, the Codes do not tend to come late (once it did take some hours, but as i contacted their support, they sent me directly).
Besides that, it has another major factor: Reliability. Their price is also fair.
Bought two Japanese Google Play cards from Europe and they all worked perfectly. Simple and straightforward system for something you would expect to be a lot more complicated. Couldn't ask for better.
Answer: Hi Владимир А., We are sorry to hear there is an issue with the codes, we would promptly suggest you do contact us immediately via support@offgamers.com directly via email and do provide us with the order number affected so we could help you with this issue.
Answer: Hi Nicole, You may check your OffGamers account to view your purchased code.
Answer: Hi Allen, Usually for your first purchase, it will take slightly longer, between 30 minutes to 1 hour. Your subsequent purchase will usually take 10 to 15 minutes.
Answer: Hi Ahmer, Your purchase will be delivered to your OffGamers account.
Answer: Hi Chevy B, If you are referring to the codes that were delivered to your account for redemption, it is unadvisable to share with 3rd party sites/unknown 3rd parties unless you really trust the person that you are sharing with as we are unable to further assist you if the codes were found to be invalid/used by a 3rd party instead of your own personal use. For the access to banking information, this has nothing to do with it. If you have further questions, you may contact us back via email at support@offgamers.com for further assistance.
Answer: Hello Samsel N, Upon successful verification process, the code will be delivered to your OffGamers account. You will be able to view the code once you login to your account, under your view order history page. Alternatively, you may click the link below: https://support.offgamers.com/a/solutions/articles/3000031132?portalId=74411 However, please send us an email at support@offgamers.com with your order number in order for us to check your order status. Thank you.
Answer: Hi Richard, Kindly contact us via email at support@offgamers.com for further checking. Thank you
Answer: Hi Malthe V, We are sorry to inform you that the US eshop only redeemable to US Region account. It's not transferable to another region. Thank you
Answer: Hi jhontan q., We would need more information regarding your inquiry, especially if you had made your purchase with us. We would urge you to contact us immediately via support@offgamers.com so we could help you if you do require any clarification.
OffGamers has a rating of 3.2 stars from 768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 5th among Games sites.
Thank you for contacting us. It appears that the email screenshot that you provided did not indicate which Gift Card number is in violation, so we're unable to verify if the Gift Card is indeed purchased from OffGamers or elsewhere.
Kindly reply to our email and attach any supporting document so we can probe further. Thank you.