OJCommerce

I emailed this company to let them know my items were severely damaged with no response. I then received this link to leave "positive feedback". I responded telling them again about the damage with again, no response!

I purchased an anti-fatigue kitchen mat. The design was nice but it wasc cheaply made, shipped to the wrong address, (thank goodness for an alert mail carrier), and the packaging was subpar. I will not order from them again

These people are a joke! I could have built it faster and better! 1st on cracked, they sent a replacement(it took a month) wrong color.and I still have yet to have them ship the correct color. Spoke to them and they were sorry. So am I, So am I!

The picture in the web Walmart.com, where I shopped, don't match with the product that I received. For return you have to paid the shipment and they deduce a fee. Returning the product you lost more money and you don't keep the product. The company really play with the confidence and goodness of the customer. I think the company stolen because the product that send isn't good quality for the price that I paid.

I was another of the suckers that thought they have found a good price on a TV. Got the email on Sunday telling me of their pricing error. Now I get the opportunity of buying a similar TV without the benefit of Black Friday pricing.

Walmart clean up your vendor vetting process. OJ Commerce LLC shame on you thanks for sucking some of the joy from our families Christmas :(

I ordered a lamp from Ojcommerce. They sent me a huge wooden bench.
I wrote and told them and they had me take pictures of this huge box, asking, "Are you sure it's not a lamp?"
I was then required to repackage this 6 foot by 2 foot box and place it in front of my entry way for pick up.
I informed Ojcommerce the box was ready.
Four days later I emailed them and asked for help getting it picked up.
No reply.
6 Days later and I have to call FedEx to have this fire hazard removed from my entry way.
I file a claim with Amazon for help with a refund.
Amazon replies that once Ojcommerce receives the return, I will receive a refund.
Ojcommerce receives the return.
Ojcommerce then says I need to return the item they shipped me, even though I have delivery confirmation they received the item.
Some of the worst customer service I've ever had.
Avoid buying from them at all costs.

I purchased a mirror threw Walmart.com not knowing I would go threw drama if I did not like! I did not like color or look once I received and tried to return to Walmart finding out I have to go threw this company! Then to find a 20% restocking fee I have to pay for shipping and carry this huge mirror to a shipping place!
Blows my mind. I will never ever buy threw Walmart.com due to this ridiculous return policy!

I placed an order with walmart.com who then ordered through on commerce on May 17,2020. As of today June 18,2020 I still have not received my merchandise. I called on commerce 4 times and each time I got a different reason and excuse why my merchandise didn't ship and when I called them. Out on the bogus excuses they didn't have a defense. Finally today a month later I canceled my order and am hoping it doesn't take as long for my refund as it does for them.not to ship merchandise.

In the shipment of desks five out of the nine total ordered were damaged. We contacted the seller to just get a refund for the damaged desks. They would not provide a refund and instead shipped out replacements. When the replacements arrived they were damaged as well. They refunded but deducted for shipping and restocking. Deducting for shipping and restocking of damaged product is ridiculous.

I bought a hanging porch bench swing. It came with the wood badly cracked. I contacted OJCommerce, and provided the model number and photos of the damage, and described the damage. I also provided the specific part numbers of the damaged parts and a photo of the shipping label. They refused to offer a replacement, and refused to give a refund.

I bought a bunk bed from them on Amazon. They sent it and when the freight company called they said they would not take it off the truck because the company did not pay for a lift gate truck. I was able to get the bed delivered after complaining. This was a Christmas present and it finally arrived on late and broken. I was told by the freight company that it could not be refused. I contacted OJ Commerce and they wanted to know what was broken. I told them it was the rails. They asked for the part numbers. They said they would provide the parts. They never sent the parts and now since it has gone past 30 days, they refuse to honor the request at all. AMAZON HAS BEEN NO HELP! Rip off!

I bought a stroller via Walmart and apparently OJ Commerce was the one who shipped it to me. Stroller was too small, so I contacted them for return. To my surprise they dont provide return shipping label as well they charge 20% restocking fee. So basically stroller costs 50$. Return would cost 30$ and restocking fee 20% (it will be 10$), means they will refund 10$ from 50$ i have paid. You SCAM. Terrible Terrible Service. You are the worst!

The shade arrived on time and in perfect condition. It blocks the light very well.
The wheat color is nice, neutral, and calming.
NO VOC s or odors, which I really appreciate, especially for shades in the bedroom.

I feel like I was scammed due to the fact that I was not made illuminatingly aware of all of the actions for returning item(s). The 20% restock fee and the hassle of the OJCommerce(s) return process is ridiculous and very inconvenient for the customer, especially during this time in the modern world. Just sadden and very disappointed.

Purchased a couch from Walmart through. OJ Commerence and the cushions went flat after two weeks use amd you can feel the boards underneath when you sit down They will not refund my money so I have to get my credit card company involved. Stay away from this ripp off company!

Learn something new abt online order through Walmart, but it's shipped by OJCommerce, couldn't say it is a bad experience throughout, becz it was my error in ordering wrong item for our living room. Market side and OJC both are good in responding back via email or phone, no question abt it. They do charge shipping back fee, but that's their policy. By the way they do have lots of good selection of furniture on their website.

I researched many grill covers before purchasing this one. The reviews on a whole were the best and it still surprised me with the quality. Very easy to put on and off ( especially love the bright yellow sewn in tag that says "front" haha) and the quality waterproof fabric, the tie down clips at the bottom and the pulls at the bottom make it an excellant buy! Very happy with it!

I purchased this Sauder book case. It came as promised and was in good condition -- all parts were there and there was no damage from shipping. My sister and I put the unit together and it went well until we stood it up to move it into my office. The book shelf broke apart at the junction where the upper and lower come together. The pieces that fit into the cams broke out of the wood. The unit is not repairable. I went ahead and put it in my office. The damage is on the left side and is not visible when you enter my office, except that the left side of the unit is higher (will not fit back down) than the right side. I will never be able to move this unit and I feel I wasted my money and several hours of work/time assembling it. Since I had put the unit together, I could not return it. I am a very unhappy customer and will not use this company, nor purchase any other Sauder product.

Thank goodness I went by reviews and ordered furniture for the first time on line. I could not believe it shipped the same day. Fast delivery. I was able to put the chair together myself (I am 76 yrs old female). I had given up on finding a swivel, rocker, recliner until this unknown company -- to me-- popped up. Everyone loves this chair. It is so soft and comfortable. The cream color is very light but that is what I wanted. I bought the Naomi Odelia Swivel Gliding Recliner at an AMAZING price. Thank you OJ Commerce!

I recently bought a book rack for my daughter. It is called Naomi Kids Bookrack. While assembling it I had some difficulty & called their customer service. The rep arranged a call from a guy called Jason who was very helpful. My daughter loves the book rack. Thank you for your great service.

We ordered the A&E Cage 64"x21" Double Flight Cage with Divider on 7/3/2020. Shipping was fast and the cage arrived without damage. OJCommerce was $40.00 cheaper than anywhere else on the web and over $120.00 less than the companies selling as list. Solid product, fast shipping (and free), and good follow up to the order.

I ordered through Walmart and I am happy with my rowing machine great for a beginner like me. Easy assembly, pretty solid material. I liked the packaging and the labeling of the hardware. Easy to follow.

Ordered a tubtrug to replace a similar basket I'd had for years. Shipped earlier than estimated which was nice and was exactly what I was looking for. Works great for doing my lawn and garden work, light weight and easy to handle, great product!