• OJCommerce

OJCommerce

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Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 39th among Furniture sites.

  • Service
    61
  • Value
    59
  • Shipping
    59
  • Returns
    50
  • Quality
    50

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
308
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How would you rate OJCommerce?
Top Positive Review

“Loving the Loft Bed from OJCommerce.com”

Lucca W.
4/23/24

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

Top Critical Review

“BEWARE!”

H. D.
10/29/24

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

Reviews (885)

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Reviews that mention popular keywords

return policy (31) restocking fee (83) customer service (125) naomi home (13) return label (11)
Thumbnail of user elizabethw615
Ohio
1 review
0 helpful votes
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April 16th, 2020

Honestly it is very gorgeous and I really needed it clearly to house my work materials. However, the instructions were terrible, not everything was labeled and it was a nightmare. I've made entire bed frames in 30 minutes... this took me 3 hours. Quality wise I'm happy but there was serious frustration. Also please include glue if you're going to have just a lot of plug in pegs!

Thumbnail of user shaunak12
Pennsylvania
1 review
0 helpful votes
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April 19th, 2020

It's a great looking chest. I ordered it because my daughter needed an extra dresser for her room and it looks fantastic! I wish the instructions would have told me that a lot of the pieces being mentioned were the same size (bolt locks, pegs, screws). After all, they didn't have any labels on them. Made it difficult at first to determine which one looked closest to the picture provided, but once I got the hang of things I'd say it took me two hours to put together. Not as y'all as I thought but that's my fault for not checking the measurements. Overall great dresser!

Thumbnail of user jennyl235
Florida
1 review
0 helpful votes
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May 19th, 2020

I would say that 3 out of 5 is a great review for the item.

On May 2020 I purchased the item via Walmart.com
The chair arrived as promised on time, assembling it was easy but two things I didn't like. I could be a little taller to help bigger children fit well, cosmetically wise had damage here in there, yet I can't get a hold of customer service from walmart as they are saturated with calls and cant be on the phone all day.

Thumbnail of user danielg380
Georgia
1 review
1 helpful vote
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November 17th, 2018

I'm currently re-furnishing my entire living/dining room and purchased several assemble-it-yourself wood veneer pieces. This table is the best item I ordered. The veneer feels durable and I'm not worried about corners chipping.

It's a simple table design, both visually and easy to assemble, not all that many steps.

I purchased the item on walmart's website where OJcommerce was the outside vendor. They provided me with great customer service, I needed to cancel my first order and re-order, they responded to my email quickly and were super helpful. After the item arrived at my home they emailed me again to make sure everything was ok.

Thumbnail of user michelee74
Connecticut
2 reviews
0 helpful votes
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June 11th, 2020

I ordered these stools for my outdoor high top deck table. They also happen to match my outdoor love seat & chaise set perfectly. The stools are a little taller than I'd like, but I'm very happy with this purchase. (I can't get the one picture to rotate sorry)
They were easy to put together, I had no problems.

Thumbnail of user vickier53
Minnesota
1 review
0 helpful votes
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April 19th, 2020

We purchased this desk for my 17 year old daughter to use in her room during distance learning. She put it together with no issues at all. The price was the best we found on the internet. It arrived very well packaged and it came a week earlier than advertised on Walmart. We are very pleased with our purchase!

Thumbnail of user patrickg361
New Jersey
1 review
0 helpful votes
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March 24th, 2020

Fantastic price on a rifle safe. It's a little tight for my AR-15 or any title with a scope attached but works well for intended use and good quality overall. Fully lined with soft felt which was a nice feature. A few paint chips but nothing a paint pen didn't fix. Very happy with purchase. Would but from again. You really can't beat the price on this. If you are looking for a solid basic safe for 1 or 2 rifles, look no further.

Thumbnail of user victoriat193
Texas
1 review
0 helpful votes
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July 18th, 2020

I purchased a bookshelf and I am very content with what I received. It did take a little while to get here but I assume it is due to delays from the pandemic. Everything came nicely packaged. No pieces were damaged or missing and was very easy to put together. The furniture itself is not very dense/bulky which is exactly what I wanted. I would say it's not fancy type furniture but if you're looking for something that gets the job done for a decent price, this is the right place.

Thumbnail of user camilac28
Colorado
1 review
0 helpful votes
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July 31st, 2020

I purchased 2 table tops for a custom desk on their website. Both tops are great quality, heavy, sturdy, BUT one of the top's corner arrived damaged. I did not want to go through the whole returning process so I simply turned it over to the less visible side against my wall, considering the price was only $50 each and the same table tops were much higher priced any where else. I also decided to keep because a lot of the times are the delivery drivers who damage the shipments. I just decided to not make a biggie since it isn't a major damage, otherwise I think I would of returned it being the contrary.

Thumbnail of user yenib1
New York
1 review
1 helpful vote
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May 21st, 2020

I ordered this bookshelf because of its size. It's perfect for my daughters and my books. I'm a single mother and I often times have to build everything myself, which is fine. I enjoy it and get to show my daughter that she can fend for herself as well. Any who, I appreciated the step by step instructions and how easy it was to put together so thank you for a sturdy, yet beautiful bookshelf!

Thumbnail of user lisam2072
Washington
1 review
0 helpful votes
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July 19th, 2020

I ordered the Medina dual console because I wanted something for a smaller space, a lot of storage and budget friendly. I have to say that I'm very happy with the price, product and fast shipping. The instructions however could use some work. The pictures were a little hard to understand and my husband and I have put together a lot of furniture. Also, very few of the pieces were labeled which made it a bit more difficult. Overall, I'd recommend it, but if you're not used to putting pieces together you better get some help.

Thumbnail of user jadee20
Virginia
1 review
0 helpful votes
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April 27th, 2020

I absolutely love it. Took a while to set up but absolutely worth it. The bunk bed is made of great quality. Even came with a charging port for you to hook on for your cell phones, I didn't even know that was included. It does ship in multiple boxes however it didn't take long at all.

Thumbnail of user diw5
California
1 review
0 helpful votes
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March 29th, 2020

Out dining area is small so I searched for a bench to place between the dining table and the wall. Found this bench, liked the design, color, and it being solid wood. The bench arrived in no time. The top of the bench is one long piece out of the box. Assembly took less than half an hour for a beginner. I placed one long piece of the foam packaging between the bench and the base board, so the bench won't bump against the wall. The 3 framed legs is the key designer element, standing out from regular 4-leg benches. It also adds to good support, making it sturdy. The generous size of 75" guarantees you will never fall off the short side of the bench. Since we had the new bench, the dining table feels much more spacious. It's also inviting for a quick nap on it - surface is a little hard, maybe a thick yoga mat would help.

Thumbnail of user chloem78
California
1 review
0 helpful votes
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August 20th, 2020

I ordered from Walmart and it was actually fast shipping. I immediately assemble it, and there are instructions and complete materials. My only concern is that while assembling the step 3, I realize that the holes in the wood were on the opposite side. I just had to deal with it since I don't have the material to fix it. But when I finished assembling it, overall, I'll recommend buying this because it's really perfect for organizing and really spacious.

Thumbnail of user desireej18
North Carolina
1 review
0 helpful votes
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April 9th, 2020

This item is exactly as pictured. The price is outstanding! It was the hit of my 3 year old grandsons birthday party! He has ridden it every day since. He loves it! Shipping was very quick. We are so pleased with your company!

Thumbnail of user leew493
Alabama
1 review
0 helpful votes
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May 4th, 2020

Hope I'm spelling this right loved loved the cabinets they were so easy to assemble and she the first one I was able to complete second one with no problem. There was a warning about formaldehyde you should consider!

Thumbnail of user laurar1129
Illinois
1 review
0 helpful votes
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July 23rd, 2020

Ordered two of the same bike for our granddaughters. They arrived days before the week window we were given. Both boxes were well packaged. Bikes are well built and were so easy to put together! (Front wheel, pedals, seat, handlebars & training wheels). Worth the price and the kids were riding soon after they arrived!

Thumbnail of user jonathanw302
Virginia
1 review
0 helpful votes
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April 20th, 2020

Decent bookshelf for the money... came with a solid wood back, rather than a cheap-o cardboard back like the previous one I bought, plus it's a good bit deeper (ie, 13", vs 10" on the older one... easy construction, with a Phillip's screwdriver being all that was required. I'm happy with it!

Thumbnail of user warrenw97
Texas
1 review
0 helpful votes
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August 14th, 2020

I bought this cart through Amazon to hold all the individual appliances that I occasionally use. Assemble was easy and the end result looks great as well as being very functional. It came with wheels, but I only used the stationary feet as I don't move the unit around.

Thumbnail of user jeant137
Oklahoma
1 review
0 helpful votes
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May 21st, 2020

I LOVE IT! It's exactly what I envisioned for my back porch. It took a bit to put together but not difficult. It glides so easily. The chairs glide independently and there's no rocking to the unit. I'm very happy with it.

Thumbnail of user maryc1667
Illinois
1 review
0 helpful votes
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July 27th, 2020

We ordered this item from Walmart. This item was shipped on time, packaging was perfect, assembly was a breeze with instructions, no additional tools were required, items materials are well constructed and the finished product is a really nice looking piece of furniture. We would definitely recommend this product to anyone looking for a bedside table. (The additional 2 USB outlets are a bonus)!

Thumbnail of user pedrom152
Ohio
1 review
0 helpful votes
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April 12th, 2020

I'm pleased with the purchase of this cart, and it's just what I needed in my kitchen. The assembly procedure is straight forward, with uncomplicated instructions to follow. The materials used to build the cart are of good quality, and the top is real granite. Enough space in the cabinet to fit a couple of appliances e.g., air fryer, blender, etc. Its a very stylish, beautiful cart. I would highly recommend it to anyone who is looking for a compact kitchen cart.

Thumbnail of user jackiea121
Texas
1 review
0 helpful votes
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June 18th, 2020

Ok so I looked a long time for a mirror because I did not want to pay over 200 dollars BUT i wanted a floor length large mirror. I also wanted specific measurements. This is the mirror. I absolutely love it, it is perfect.it also came packaged very well, there is no way it was gonna be damaged unless the delivery driver was extremely negligent. I am more than satisfied

Thumbnail of user kathyn185
New York
1 review
0 helpful votes
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June 30th, 2020

This gorgeous wreath brings such summer beauty to my Front door. The lifelike floral and deep hues are arranged in an exquisite designer like pattern.So happy I found this 32" National Tree Spring Wreath sold by ojcommerce! Would buy again!

Thumbnail of user doloress98
New York
1 review
0 helpful votes
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May 27th, 2020

This site is amazing. Ordering was super easy. Have been watching these side tables for months. Once i decided to buy i got two in indigo blue. Order came in a week. Exactly as pictured. Just had to screw on knobs. Cant stop looking at them. Gorgeous!

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Emily A.
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