• OJCommerce

OJCommerce

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Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 122nd among Furniture sites.

  • Service
    61
  • Value
    59
  • Shipping
    59
  • Returns
    50
  • Quality
    50

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
308
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How would you rate OJCommerce?
Top Positive Review

“Loving the Loft Bed from OJCommerce.com”

Lucca W.
4/23/24

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

Top Critical Review

“BEWARE!”

H. D.
10/29/24

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

Reviews (885)

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Reviews that mention popular keywords

return policy (31) restocking fee (83) customer service (125) naomi home (13) return label (11)
Thumbnail of user bethm386
North Carolina
1 review
0 helpful votes
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August 21st, 2020

So far fedex has lost my delivery. How can you loose a couch? This company seems to think their duty is over. Nope. Gonna get on this fixed.

Thumbnail of user candicec92
Kentucky
1 review
0 helpful votes
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August 14th, 2020

This flag was just what my son needed to decorate his dorm room. It is a quality product and it arrived much sooner than expected.

Thumbnail of user amandae223
North Carolina
1 review
0 helpful votes
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May 9th, 2020

I've made two purchases with no issues and also had a good experience with customer service regarding order tracking for one of the items.

Thumbnail of user anitaj73
North Carolina
1 review
0 helpful votes
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May 15th, 2020

I ordered the Little Tikes big digger sand box for my grandson's birthday. Very satisfied with purchase, cant wait for him to open & enjoy!

Thumbnail of user as899
Connecticut
1 review
0 helpful votes
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July 10th, 2020

Some parts came broke and all scratched up. It was a birthday gift what can we do about it because I'm not happy with the outcome

Thumbnail of user jenniferj662
Illinois
1 review
0 helpful votes
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May 21st, 2020

When we received our umbrella base it came in 2 pieces and loose. I am really surprised it didn't fall through the box.

Thumbnail of user samanthac351
Georgia
1 review
0 helpful votes
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August 14th, 2020

Where can I find replacement parts for my microwave cart doors? My toddler leaned on them and they have broke the door pins.

Thumbnail of user rosemaryk48
Tennessee
1 review
0 helpful votes
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September 29th, 2020

We ordered two dressers was exactly what was looking for. Good quality and really fast shipping would do business with them again.

Thumbnail of user cynthiae182
Washington
2 reviews
0 helpful votes
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June 22nd, 2020

Ordered the two person swing and am very pleased. Nicely built, all parts included, clear assembly instructions and extremely fast shipping. Thanks!

Thumbnail of user michaell2348
Connecticut
2 reviews
0 helpful votes
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May 19th, 2020

I'm very pleased with the purchase of me papasan cushion. After searching online, I found this company to have the best price.

Thumbnail of user catherinep264
New York
1 review
0 helpful votes
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August 24th, 2020

I was so impressed with the low price yet quality umbrella stand! I highly recommend! Yay thank you for not overcharging!

Thumbnail of user lauraf383
Michigan
3 reviews
0 helpful votes
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April 27th, 2020

The pond liner I ordered was of good quality and shipped in a timely manner. I would buy from them again.

Thumbnail of user ravej1
Tennessee
1 review
0 helpful votes
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May 19th, 2020

The bed was more pretty in person. My daughter absolutely loves her bed! Easy to put together and a good price!

Thumbnail of user ambers316
Michigan
1 review
0 helpful votes
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May 30th, 2020

Love the swings, they make a great addition to our yard. Would recommend. Great price and shipping was fast as well

Thumbnail of user arthura109
Colorado
1 review
0 helpful votes
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July 13th, 2020

Great customer service, the person who was taking care of me was very courteous and knowledgeable. Thank you so much.

Thumbnail of user farahw6
Rhode Island
1 review
0 helpful votes
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September 17th, 2020

I ordered a Rockingchair It came out missing some pieces and have scratches all over it don't like this purchase

Thumbnail of user zyavaz
Pennsylvania
2 reviews
3 helpful votes
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July 10th, 2017

Stay away from these people. They sell fake goods than charge you restocking fee when you return their crap back!

Thumbnail of user kimr405
Alabama
1 review
0 helpful votes
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March 24th, 2020

I ordered two of their artificial palm trees for our porch area. They are beautiful and exactly what I needed.

Thumbnail of user jonathanr418
Florida
1 review
0 helpful votes
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March 24th, 2020

The Body Mirror is awesome! Love that I can move it around with the stand. In love! Very nice and sturdy design. Packaging was best I'd ever seen!

Thumbnail of user johnp2609
South Carolina
3 reviews
0 helpful votes
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April 16th, 2020

Ordered this because the IDENTICLE item from the manufacturer cost twice as much. It arrived quicker than promised in perfect shape, what else could you ask for?

Thumbnail of user barbarat492
Ohio
1 review
0 helpful votes
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June 5th, 2020

I am extremely happy with my Leslie Dame Library Card File Media Cabinet. It is top quality and in perfect shape. Thank you for the quick service, OJCommerce.

Thumbnail of user robertm2842
Tennessee
1 review
0 helpful votes
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June 3rd, 2020

A lot better than screws strong and sturdy. Makes for an easier move I have found the quality is more than I originally expected them to be.

Thumbnail of user larryt294
Florida
2 reviews
0 helpful votes
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July 15th, 2020

I buy it again quality good the price is right great for grand kids bed room to put there junk on, try it u might like it

Thumbnail of user se86
Kentucky
1 review
0 helpful votes
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April 24th, 2020

This item is awesome for the money! It comes assembled so that's a major plus! Very sturdy, well made, and beautiful! Thank you for a great product

Thumbnail of user bobbir16
California
2 reviews
0 helpful votes
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July 28th, 2020

Ordered room darkening vinyl window shades for my breakfast room. Came quickly packaged well. Good quality and look great!

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OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.

Company Representative

Thumbnail of user emilya140
Emily A.
Typically does not respond to reviews

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