• OJCommerce

OJCommerce

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Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 45th among Furniture sites.

  • Service
    61
  • Value
    59
  • Shipping
    59
  • Returns
    50
  • Quality
    50

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
308
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How would you rate OJCommerce?
Top Positive Review

“Loving the Loft Bed from OJCommerce.com”

Lucca W.
4/23/24

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

Top Critical Review

“BEWARE!”

H. D.
10/29/24

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

Reviews (885)

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Reviews that mention popular keywords

return policy (31) restocking fee (83) customer service (125) naomi home (13) return label (11)
Thumbnail of user alexb228
Texas
1 review
2 helpful votes
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August 7th, 2017

They shipped me the order even though I cancelled it and now they are charging 30% restocking fee for the same. I am planning to sue them.

Thumbnail of user dianac484
New Jersey
1 review
0 helpful votes
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June 13th, 2020

I ordered a keypad for my 15 year old pool heater. It arrived quickly and I was able to fix the heater.

Thumbnail of user lisal1190
Oklahoma
1 review
0 helpful votes
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June 30th, 2020

Ordered on line and my night stand came like within 5 days. Put it together and loving it. It's a nice piece

Thumbnail of user sh533
Massachusetts
1 review
0 helpful votes
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September 7th, 2020

Directions were clear, packaging was excellent and not one piece was damaged! Thank you for shipping everything on time in record time.

Thumbnail of user jamesc2408
North Carolina
1 review
0 helpful votes
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June 22nd, 2020

Very satisfied with the transaction. Delivery was way ahead of schedule. Packaging was very good. Product as anticipated. I'd do it again!

Thumbnail of user connieb286
Georgia
1 review
0 helpful votes
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March 18th, 2020

Love my new cart. Delivery was extremely fast! Was told it would be 2 weeks and received it in 4 days. Thanks!

Thumbnail of user chanellg2
Louisiana
1 review
0 helpful votes
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July 4th, 2020

My kids love their new beds and they came super fast! They were easy to put together and what a space saver!

Thumbnail of user caitlins57
Virginia
1 review
0 helpful votes
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March 1st, 2020

The product came with no marks or scratches. It was packed well. The instructions were easy to understand and the finished product was beautiful!

Thumbnail of user jessicas1180
Illinois
1 review
0 helpful votes
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May 21st, 2020

Great stand for multiple items. Big enough stand for tv plus xbox and very. Recommended highly. Love

Products used:
Tv stand

Value
Shipping
Returns
Quality
Thumbnail of user janep230
Florida
1 review
0 helpful votes
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June 10th, 2020

I wanted a bakers rack for my screened in porch. My porch is my go to place to relax and this was a great addition to finishing the look.

Thumbnail of user domenicog5
Florida
1 review
1 helpful vote
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March 29th, 2020

The seller does not cooperate. Terrible. Does not want to issue a refund for a damaged product. Customer service no refund if you have a problem.

Thumbnail of user daisyv14
Massachusetts
1 review
0 helpful votes
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June 17th, 2020

It's a good store. I bought a Futon sofa and they are so good. It's perfect fit in my living room, no to big and no to small.

Thumbnail of user maries404
Maryland
1 review
0 helpful votes
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June 19th, 2020

I ordered an octagon accent wall mirror. Extremely pleased with the quality of the framing of the mirror. Looks more expensive than the price I paid.

Thumbnail of user brandyh70
California
1 review
0 helpful votes
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May 23rd, 2020

I Recently Bought A Microwave cabinet And I am Very Happy With It I Always Get Compliments and it was very easy to build... and shipping was fast and handled with care...

Thumbnail of user brendam758
Pennsylvania
1 review
0 helpful votes
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July 27th, 2020

LOVE IT! Fits perfectly for my small rm. Very steady and good quality the color is perfect for my white rm slash exercise rm slash office rm

Thumbnail of user tylerm242
Texas
1 review
0 helpful votes
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July 15th, 2020

Ordered a table that looked nice and suits my needs. Arrived shortly and i did not have to wait long... All in all a good experience!

Thumbnail of user diannem145
Ohio
1 review
0 helpful votes
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May 7th, 2020

The pre drilled holes were off side not in the center of the polls which cause the bolts to stick way out posing a injury risk to my grand kids

Thumbnail of user rachelo100
Florida
1 review
0 helpful votes
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June 19th, 2020

Arrived within 3 days of placing order, easy to assemble and was received intact. Perfect for my patio. Sits two comfortably.

Thumbnail of user judithw269
Virginia
1 review
0 helpful votes
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October 22nd, 2020

Delivered as promised. Shipped in plastic wrap. Beautiful rug! 1/ 2 price of other sites. Great purchase! Very satisfied!

Thumbnail of user mistys42
South Carolina
1 review
0 helpful votes
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March 23rd, 2019

Came in a timely manner. Beautiful when put together. Love this piece. Goes well with my living room decor.

Thumbnail of user jeffreyl719
South Carolina
1 review
0 helpful votes
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July 15th, 2020

Ordered large outdoor umbrella weights. Quick service and it was exactly what I needed. Easy to install.

Thumbnail of user yumia4
California
1 review
0 helpful votes
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July 3rd, 2020

Amazing customer service. Best prices And quick delivery. Thank you for helping me reach my fitness goals

Thumbnail of user mariaz158
California
1 review
0 helpful votes
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June 12th, 2020

Definitely pleased with the product and delivery date. Very accurate yes I would order from here again.

Thumbnail of user erikab102
New Jersey
2 reviews
0 helpful votes
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March 18th, 2020

Speedy shipping! Great communication! The mirror, itself, was packed like a Sherman tank! It's absolutely gorgeous! Love it!

Thumbnail of user hannahs228
New Jersey
1 review
0 helpful votes
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May 1st, 2020

Beautiful finish perfect for full body pics and fast & careful delivery even used a pretty good discount code :)

Service
Value
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Returns
Quality

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OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.

Company Representative

Thumbnail of user emilya140
Emily A.
Typically does not respond to reviews

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