OJCommerce

I had my order delayed the day it was to arrive. I called and they said 3 to 5 more days. 3 days go by and I get a phone call telling me it will be delayed another 3-5 days. Three more days go by and it's still not shipped and told 3-5 more days.

They say it's im stock but they won't ship it.

I bought an exercise product for my 90 yr. Old great aunt. It was too heavy and was too large for the space she has for it being she lives in a retirement home and only has a small room. You have to have the original packaging, pay for shipping and handling, which would have been a lot considering how heavy it is, and there's a 20%/50% restocking fee. I will never buy anything from this company again.

I only opened one box out of 3 to see the couch I purchased through Amazon with this company. I was appalled at the quality. You could tell it was plywood and little to no cushion and cheap fabric. Upon trying to return it they say I need to pay for return shipping of $297 and a $120 restock fee... I paid $600 for the couch. I was never made aware at purchase I would basically not be able to return the couch after costs of return. If I had known I would have NEVER purchased from them as 95% of Amazon offers free returns. Worst company ive ever dealt with and I'm at a loss for a lot of money.

I should have done my homework but I trusted Amazon since I was purchasing on Amazon I thought it was coming through them. I just found out the hard way about this seller. Save yourself the trouble this seller is truly the WORST. I chose to purchase from them because their prices were reasonable but the headache I have gotten since then has not been worth it. The order never arrived and customer service was so rude and horrible. They shipped the order to the wrong address, this was several hundreds of pounds and told me to go and pick it up. They never replied to emails and when Amazon finally got on the phone with them, it was rudeness extraordinaire. All I wanted to do was to cancel the order but they wanted to charge me a 30 percent restocking fee plus shipping to cancel an order I never saw or even touched. At this time no one know where the order is and I have to get it by a certain date. OMG don't give them your money it's not worth it! Not at all! Stay away from this seller.

I purchased a 6 drawer dresser and it was exactly as they described. The shipping was fast and free so that's always a good thing. I will purchase from them again in the future for my bedroom furniture.

Do NOT purchase this gate from OJ Commerce if there is a question as to whether or not it will fit in your space. Upon arrival of our box, we knew it would not work with our end stair post. I looked in to returning the item and was thoroughly disappointed to learn that OJ Commerce was going to withhold 30% for restocking and not cover my shipping costs! I've just had such good experiences with other amazon companies and returns that this took me by surprise. Using FedEx... the cheapest option I found... was still $50 to ship back. I ended up losing $65 through the whole deal. So... wanted to save others the grief before they order from this company.

RUN this so called company is fraud first they sent a tracking number with a delivery date, then I stayed at my company all day to find out it was never sent to FedEx. I canceled the order since it was still in the warehouse, they sent it anyway, it was a used couch. I've called over 20 times to be hung up on, told that they will have a manger create a return label... nothing. I have this big box in the middle of my office for over a week. It's a reason the prices is discounted please go to a major company

Do not buy this product (Savannah Curbside Mailbox); if you still do, then try another seller! I tried to wipe dirt off the mailbox with wet paper towel and the outer coating came right off leaving black marks. Upon calling them, OJ Commerce passed the buck to the manufacturer saying that they cant do anything about it since its past the 30 days from purchase. Absolutely unexpected paint quality and poor customer service by OJ.

This company is a vendor on Walmart.com They advertised a distressed barn door. We purchased it and when it arrived it was a completely different looking product. It looked painted dark brown versus stained, it was a solid color versus weathered and it had no distressed textures as advertised. I reached out to start the return process and they ignored me after requesting an image. It wasn't until I filed a complaint against them that they responded to my email stating "We just now sent a message to the warehouse"... the warehouse? For what? To approve a return? To look at photos? It's been 8 days since I requested a return, they've held my money hostage and refused to respond hoping I'll go away like it seems many of their other victims have. I have filed complaints with the BBB, FTC and Attorney General. Hopefully they will not be permitted to continue to perpetrate fraud through false advertising.

I received my new 50 ft. Blue hose a couple days ago and couldn't be happier with the color or the quality of the product, especially for the price! My brother owns and operates a small business and he uses many customers' hoses in his line of work; he thought it was an excellent buy. I will get another when my other hose fails! I highly recommend this product.

On a side note, the company sent me a generic email asking me to review their product, but had only provided the order number. I emailed, letting them know it would be helpful if they could also provide the item, as I've been ordering a lot lately. They responded within a few hours, so I'm guessing their service will be as good as their product.

I came across these at Walmart. Com I thought that they would be nice to replace my old living room set. I ordered two I received them both within about seven days and they were exactly as picture they are nice and sturdy and very attractive in person. I would definitely order other products from them.

RE: Item: Comfy Swivel Reclining Chair by Naomi Home. I am really enjoying my new chair. I can't seem to stop sitting in it. I needed a comfy chair for my bedroom. It was delivered on time and so easy to put the 2 pieces together. I am sure I will be shopping with you again,

Exact same experience with this company as others have stated. Ordered a TV that was advertised for $99 on Walmart.com on Black Friday and then a few hours later I received an email a few hours later saying they canceled the order. No reason given. WalMart doesn't stand behind the sale either. EBay does a better job of vetting their vendors than WalMart. I will never buy from a third party vendor through WalMart again.

I was hesitant on buying bc of mixed reviews but I'm soooooo glad I took a chance. I find often two things make people review item like this bad- 1. Their expectations are too high. Items like this are particle board/Mdf. Go in knowing that. 2. They use the wrong tools and go too fast putting it together causing chips/cracks. Go slow. Use at most a reg battery powered hand screw driver and go SLOW. **No big power tool**. I absolutely live this and it was exactly what I needed for my space!

I ordered a baby gate from OJCommerece through walmart.com. We were very disappointed in the design, and wished to return it. The company informs you after the fact that there is a 30% restocking fee for any return for any reason, the customer must pay all shipping costs, and they do not guarantee they will even accept the return when received. Difficult or impossible to discuss a problem with anyone at the company. I am disappointed to be out $60 on this scam company, but wonder how the owners and managers of the company can sleep at night knowing their business practices are so dishonest and deceiving.

I placed the order so it would arrive after my move in date. Then i noticed it was being delivered early. I called a neighbor to put it inside for me. When it arrived i opened the package that was tightly rolled. Not folded and rolled like others. I haven't slept on it yet as the frame hasn't arrived. It looks con fee.

I ordered a tv stand from OJ Commerce on late Sunday ( 12-6-20) and cancelled Monday morning ( 12-7-20) once their customer service opened up.

The company refused to refund my card.

Even in a pandemic crooks will be crooks.

Stay Away from this company...

Ordered a bathroom mirror two weeks ago. They wrote last week and told me my order has shipped and provided a tracking number. Was supposed to be here on 12/18/2020 Now it says delivery is pending. I wrote OJCOMMERCE to ask about my item in question. They told me that the shipping service they have are understaffed and slow due to Covid 19. This is the excuse companies like this tell you it's really being shipped from China. I should have read all the negative reviews before purchasing, But didn't. Beware of this seller.

When I received the product, a captain mates bed- 3 pieces were broken and we were missing hardware to put it together. I messaged company and they replaced 2 of the 3 broken pieces and no hardware. We assembled the bed any way & used screws to hold together.
The drawers completely fell apart - every time I pull a drawer out- the front of drawer pops right off. All three do this. Also- the cheap bottom of drawer falls thru the bottom. The flat piece of wood, lays on bottom of bed- came to broken and they did not replace this- the wood is so brittle that even tho we attempted to use it anyway, its now broken in 2 more places. The bed is unusable and I paid almost $400 in JUNK WOOD that will end up in my fireplace this winter. Cheaper for me to buy a cord of wood - locally & I get more PINE that this crap bed. I will never buy from this company again. I have had the bed 6 montgs and its fallen apart & unsafe, ro say the least.

I love how they make furniture that doesnt need any tools and very sturdy and stable products at an affordable price will forever be a customer thanks so much for making furniture easy to install when a man aint around to help very please this is a tv stand for 40 inch tvs and it also has the holes for the wiring not look bad happy camper here.

I'm impressed with my purchase of the Crystal Tufted Floor Length Mirror by Naomi. The mirror is exquisitely beautiful and fit perfectly with my decorating scheme. I selected the color gray and the shade is an exact fit. Raving about its style and beauty, sent pictures to relative who was equally impressed. Delivery was done in a very timely manner, especially considering the current pandemic which has delayed purchases with other merchants. It arrive intact due to very good packing materials. Bravo to a company I wasn't familiar with, happened to stumble across online. Very pleased with purchase, looking forward to doing future business, and would definitely recommend to others.

My desk wood was cracked on corner. Holes never matched up to fit drawer and cabinet in not happy wood was compressed wood not oak 5 hrs of labor to put together because pre drilled holes did not match. Had to drill new places to get together

We opened the box and the piece fell apart. The glue dried up. Never saw that before. I called and a ticket was opened. So far so good. They said the will refund me. The item was beautiful but something went wrong