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OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 42nd among Furniture sites.
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I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!
Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!
We love them. Easy to assemble and they are comfortable and look great
They arrived right on time with no damage. Thank you
Rae and Bruce
Only received partial order... no answer to emails, disconnected by agent and now can't even leave a phone message! I will be reporting them to BBB!
L really enjoy the chair. Lt's very comfortable. L will recomend it to my elderly friends. Delivery was fast and great.
Thank you!.
Cabinet arrived damaged. 3 of 4 corners and bottom of cabinet broken in half. Very minimal packing. Attempting to contact company.
Thank you so much for fulfilling my order so quickly. I am extremely grateful for the quality and condition upon delivery.
ZERO STARS! I ordered a Full-length leaner mirror, silver, 65" x 31" on 4/19/2020. The shipment was fast until it arrived in Maryland, where I live. The expected delivery date was 4/24/2020. Had I known that FEDEX would have been the delivery company, I would have kept my money in my pocket! As soon as this package arrived at the FEDEX HUB IN SPARROWS POINT, MD. Things started going downhill! No one could trace/located my package. I filed a claim and told the fed ex reps to send the package back to the shipper. Emailed this company SEVERAL TIMES since no one is in the office to answer any phone calls. One of the reps by Luis Andrade had the audacity to tell me that the package was still on its way to me when I specifically stated in ALL OF THE EMAILS that the package is indeed NOT on its way to me and even went the mile to provide a confirmation number of the "send back to the shipper" request. Fast forward to today, they are CREDITING ME $82.30 and NOT MY FULL $146.78 REFUND DUE TO A RESTOCKING FEE, SHIPPING FEE, AND TAXES! BECAUSE FEDEX FAILED TO DO THEIR JOB I HAVE TO PAY THE PRICE! DO YOURSELF A FAVOR AND DO NOT ORDER FROM THIS COMPANY!
We filled it with water & it was ready to go. It has been a sturdy and reliable base for our porch umbrella. It great!
Came quicker than it was suppose too, easy to assemble, all the pieces intact. This piece is very beautiful wish it was dresser to match.
I bought a product for them. They would not deliver it, and would also not refund my money. Complete scammers.
I ordered a mirror which I received very fast and in great conditions. Received it before the expected delivery day.
I bought this for my mother to keep her files in and she loves it! Added bonus with the storage in the lid!
They came 2 days earlier then expected. It was easy to follow the directions, and it was useable within 30 minutes. Thank you.
OJ Commerce is HORRIBLE, AWFUL and DISHONEST! They are a company who feed off of the consumer! Amazon uses them as a vendor so BUYER BEWARE! I would give them a 0
Bought this to go in my daughter's bathroom. She needed just a bit more storage and enclosed in a prettier package than an old little open 3 tiered rack that just looked cluttered. Delivery was good even during our COVID19 stay at home. Packaging was very study, very impressed nothing torn or compromised. While putting together by myself I realized how impressed I was with the quality for the price. I have bought so many, put it together yourself pieces of furniture over the years. One simple thing that was frustrating was when the supposedly pre-started holes for screws were off center of the board (that isn't more than 1/2" thick) and barely started further down than the surface. This made it very tedious and difficult to not cause the screw to push out thru the one side of the board you are screwing vertically/parallel into. But I took my time. Lastly, when you are thinking almost done when you have only the door and hinges left... easy? Not so much. Fussed with the adjusting of the screws for a near an hour. Needed to set the screws to where they gave a bit horizontally but the way the hinge is made with a rounded/cupped hole for the adjusting screw was not going to hold the screw or slide hinge in place. So I took needle nose pliers and wire cutters to slightly flatten that cupped edge enough to allow for hinge to slide out enough to open and close door with a tiny bit of space and the screws to hold more snug. She really likes the look and we can't wait to get rid of the old eye soar and put this pretty thing that's just the right size with just the right amount of storage in it's place. Thank you!
Do your research!
Worst customer service ever!
Plus, I believe this business to be a scam.
Please do your research!
Tip for consumers:
Worst experience ever.
Products used:
I ordered a cat tree and was sent much inferior cheap cat tree. Customer service was horrible. Bait and switch very possible here.
I ordered a kitchen mat back May and we're in July and never received the item not even a refund! Thank you for waisting my time!
Easy to put together, beautifully detailed. Wonderful colors scheme, the actual elephant is the focal point.
The order came earlier than it had stated. The shopping cart/stroller is awesome. Granddaughter loves her new cart.
Bought 2 new A/C units this month. Here quick! No damage. Nice summer this year! Thanks OJ Commerce!
25% re stocking fees on a brand new return. Hey Amazon lose your mafia partner OJ COMMERCE. THEY ARE FLAT OUT CRIMINALS
Customers should avoid OJ COMMERCE in any Amazon purchase
Ordered the floor mirror and it arrived in 6 days and was packaged very securely thank you! It is more beautiful in person!
It was very easy to put together, well labeled. It looks great. Product was same as pictured. Very pleased with whole process.
Worst company ever! I have been with Amazon for 15 years. OJ Commerce sold us a cabinet via Amazon. First they stiffed us not canceling an order hours after placed (even though it took weeks to arrive thereafter) telling us we would have to pay to ship back and pay restocking fee. It then arrived damaged and we again were told to send it back by ourselves and pay stocking fee. Who the hell are these crooks? Are they just pawning off damaged items to get rid of them and flipping clients the bird? Amazon should NEVER have allowed such a company to be on their site. I have NEVER had such terrible experience through Amazon and the fact that they allowed this co on there only means they knew nothing of the terrible BBB rating and bad reviews everywhere online showing similar experiences. We should have known. The cost for the cabinet was a fraction of the cost elsewhere prob because it was damaged and they are just pawning off damaged goods. NEVER EVER EVER TRUST THIS COMPANY. To add, they never address your issue but keep sending generic emails hoping you will just go away!
Tip for consumers:
AVOID THIS COMPANY ALTOGETHER ..NO MORALS, NO INTEGRITY, NO CARE/CONCERN WHATSOEVER ...OTHER THAN FOR THEIR BOTTOM LINE.
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OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.
