OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 39th among Furniture sites.
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I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!
Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!
Product is well made and was shipped promptly. Very helpful as a visual safety line for my kids. I purchased thru Walmart.com.
Definitely pleased with the product and delivery date. Very accurate yes I would order from here again.
Received our order way sooner than expected. Arrived in great condition. After putting them together, they were much nicer than expected.
I love my desk. It came with detailed instructions to where I could put it together myself. It shipped very fast as well! Thank you!
I am very pleased with my purchase and the price. They have great customer service and appreciated my business. I will order from them again.
Yes very durable and comfortable and right size in front of my refrigerator, yes I would recommend this mat I will purchase another one later
I ordered a rose gold mirror. It arrived in prestine condition and the shipping time was reasonable! I love it.
Tip for consumers:
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Products used:
Full Length Rose Gold Mirror
Bought a "new" desk from OJ Commerce through Amazon. The desk arrived in a beat up box that had huge white labels on it to cover up previous shipping destinations. Needless to say the desk was crushed on one corner which rendered it useless as furniture in our home. In addition a packing receipt inside the box showed that it had been sent to a lady in Chicago previously who obviously returned it (for which she probably paid a restocking fee). OJ Commerce would not refund our money when our complaints were submitted to them via Amazon's website. They even ignored the customer service agents from Amazon and demanded pictures of the product they knew good and well was not new. Amazon started an A to Z claim and they also demanded pictures which we sent to them. Amazon then dropped our claim because they said they did not receive the pictures and we subsequently proved to them that we had. Next thing you know we get an email from OJ Commerce stating that they were sending a replacement even though throughout the communication we (and Amazon) told them we wanted our money back. I met the UPS driver when he pulled up in front of my office and told him to leave it on the truck but he did allow me to take pictures of the 2nd shipment which also had holes in the box. It took several months but we finally got a partial refund from OJ Commerce who deducted a restocking fee because we denied the 2nd shipment which we never agreed to. Amazon finally covered the balance of our initial purchase from this scam artist. The worst shopping experience by far and Amazon is much to blame as they knowingly allow these scam artists to sell on their website. Like others have said, most of the positive reviews on Amazon's website for this vendor are totally bogus.
Great customer service, excellent communication. The item was shipped the next day. Item came as described. Highly recommending this seller.
I ordered my corner cabinet and it arrived quicker than anticipated. It looks great and is made very well. Thanks.
Bench was not worth 70.00! Seriously... It looks like it cost less than five dollars to make it. So disappointed.
I purchased a Queen Bed Frame. Very good shopping experience with them. Timely delivery and good follow up service. I recommend them. Thank you.
It took a long time to put it together, but it looks great. The desk is almost 1 inch shorter, this is why I could not give it a 5 star.
We love the stand's they look great in the bedroom and the living room and mach my coffee table it was a good price
My mirror shipped very quickly, it got here within a couple of days after ordering. They packed it well. It's a huge mirror and I love it!
I ordered a toy car for my grandson. It came in just a few days and he loves it. Thank You for doing such a great job
Ordered and received easily and quickly. Product equal to furniture store, price about 25% of furniture stores. Very pleased.
My order came faster than I thought it would and is beautiful, I will definitely order from them again..
Was very easy to put together very stable and strong all the piece's were there just the right length
Delivered on the date quoted and price was great. I would consider shopping again because the product arrived on time and as described.
What a great shopping experience! Received the item from the vendor in a timely manner and my son is in LOVE with it!
Received my Bakers Rack quicker than it was expected, it took me longer to put it together because it came in pieces, but know it is put together I AM LOVING IT! Thank you OJCommerce.
Ordered a Oval Mirror and when received, the box was falling apart. Luckily the merchandise was not damaged.
These frames were perfect and in excellent condition. They were packaged very well. They fit the bed perfectly.
OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.