• OJCommerce

OJCommerce

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Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 39th among Furniture sites.

  • Service
    61
  • Value
    59
  • Shipping
    59
  • Returns
    50
  • Quality
    50

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
308
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How would you rate OJCommerce?
Top Positive Review

“Loving the Loft Bed from OJCommerce.com”

Lucca W.
4/23/24

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

Top Critical Review

“BEWARE!”

H. D.
10/29/24

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

Reviews (885)

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Reviews that mention popular keywords

return policy (31) restocking fee (83) customer service (125) naomi home (13) return label (11)
Thumbnail of user billa347
California
1 review
0 helpful votes
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May 30th, 2020

Ordered a Oval Mirror and when received, the box was falling apart. Luckily the merchandise was not damaged.

Thumbnail of user paulinec101
Louisiana
1 review
0 helpful votes
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June 24th, 2020

Communication regarding my order was great! Timeliness or receiving my order was also outstanding, even with the corona virus being factored in.

Thumbnail of user robertv455
Texas
1 review
0 helpful votes
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May 23rd, 2020

I was a bit anxious about ordering a heavy air conditioner online, but OJC took away my fears with on time and perfect handling.

Thumbnail of user debk103
Minnesota
1 review
0 helpful votes
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June 2nd, 2020

I ordered through Walmart and now I am told no returns. What?!?!? The screen is beautiful but it is huge. I will never use it.

Thumbnail of user nancys1434
Florida
2 reviews
0 helpful votes
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September 29th, 2020

I just love it. It is everything and more than expected. Should you sell Queen Anne square coffe tables and end tables let me know. It is fabulous.

Thumbnail of user kevinw703
Oklahoma
1 review
0 helpful votes
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April 29th, 2020

Order was shipped fast with tracking and they followed up making sure i was happy with my purchase. The product was exactly what i expected.

Thumbnail of user nicolet358
Virginia
1 review
0 helpful votes
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May 21st, 2020

A affordable place, to shop for furniture. I recommend, this store to anyone. I also bought my daughter a stand to put her belongings on.

Thumbnail of user charlesw770
Arkansas
1 review
0 helpful votes
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August 11th, 2020

Very satisfied with unit. Good purchase-would recommend to anyone to purchase. Does what's needed to cool area.

Thumbnail of user karlar19
Kansas
1 review
3 helpful votes
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December 8th, 2017

Would not honor listed price. Does not seem right that instead of fulfilling entire order at listed price can only refund for partial order.

Thumbnail of user tamih59
Georgia
2 reviews
0 helpful votes
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July 23rd, 2020

Love it. My three year old granddaughter loves eating, and especially loves using it as a fort. We use it for inside and out.

Thumbnail of user shaheemf
New York
1 review
0 helpful votes
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July 8th, 2020

I loved the way the dresser looked till I saw I was missing screws and a crack on the dresser I wish I could get a new one or something Because I can't use this and all my clothes are on the ground

Thumbnail of user sandeepp73
Texas
1 review
0 helpful votes
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August 19th, 2023

They are very honest ppl. Very professional. I returned heavy furniture and they provided free shipping

Products used:
London recliner chair

Service
Value
Shipping
Returns
Quality
Thumbnail of user louisb215
Texas
1 review
0 helpful votes
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May 19th, 2020

I purchased three (3) Scotty fishing pole holders for my pier. They are high quality products and delivery was immediate., I recommend OJCOMMERCE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joanb440
New York
1 review
0 helpful votes
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April 29th, 2020

I placed and order and it arrived a few days before it was scheduled. And I am very satisfied with the product!

Thumbnail of user harryd126
California
1 review
0 helpful votes
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July 31st, 2020

I liked what i bought and the price was reasonable. The only thing I didn't like was I had to move it upstairs myself.

Thumbnail of user pamd161
Oklahoma
1 review
0 helpful votes
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May 28th, 2020

Ordering was easy and arrived on time. Once I received the desk that I ordered it was exactly what I wanted. It was easy to assemble.

Thumbnail of user cynthiah437
Texas
1 review
0 helpful votes
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May 7th, 2020

The service was fast and the Christmas tree is looked like it was suppose to. I needed to down size my tree and this was perfect.

Thumbnail of user marya1627
Pennsylvania
1 review
0 helpful votes
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May 30th, 2020

Love the product but the assembly instructions are lacking. The hardware bags are marked with #'s but they need to be referenced in the instructions.

Thumbnail of user lorenav18
California
1 review
0 helpful votes
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June 12th, 2020

I received my purchase within the week. I am very happy with my product and with the speed I received my product given the current situation.

Thumbnail of user georgel390
Ohio
1 review
0 helpful votes
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March 1st, 2020

Fast delivery easy set up looks good in a couple hours thank you
Fast delivery easy set up looks good in a couple hours thank you

Thumbnail of user royn63
Ohio
1 review
0 helpful votes
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May 15th, 2020

Not all parts were labeled and some were not labeled correctly. Doors did not line up properly, the pilot holes were not drilled very deep

Thumbnail of user rebas8
Alabama
1 review
0 helpful votes
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May 13th, 2020

The umbrella is nice and Wide! I love the color! I received the umbrella on time and it fits my patio and covers several chairs!

Thumbnail of user sylviad102
Ohio
1 review
0 helpful votes
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June 10th, 2020

Very surprised by the quality of the cover. The cover isn't thin and well sewn. Extremely worth the money.

Thumbnail of user cristinaj23
Pennsylvania
1 review
0 helpful votes
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July 4th, 2020

Fast delivery good product and good service
Love my bed frame, recommended to my friend and my family

Thumbnail of user amaniw4
Arizona
1 review
0 helpful votes
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May 4th, 2020

Love Love Love Love it! Very happy with my nightstands the size and the design is everything I thought it would be and more.

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OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.

Company Representative

Thumbnail of user emilya140
Emily A.
Typically does not respond to reviews

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