• OJCommerce

OJCommerce

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Overview

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OJCommerce most frequently mention customer service, return shipping, and worst company problems. OJCommerce ranks 39th among Furniture sites.

  • Service
    61
  • Value
    59
  • Shipping
    59
  • Returns
    50
  • Quality
    50

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
308
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How would you rate OJCommerce?
Top Positive Review

“Loving the Loft Bed from OJCommerce.com”

Lucca W.
4/23/24

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

Top Critical Review

“BEWARE!”

H. D.
10/29/24

Purchased a black wardrobe from this company via Walmart's marketplace a week ago. I purchased BLACK, was sent NATURAL. I contacted the seller and they asked me to unpack the item, put it together and measure it. A 100 lb wardrobe. What?! I told them I would not unpack it, I opened the end of the box, saw it was the wrong color item, and immediately packed it back up so I can return it. I sent a picture of the item I received (on their insistence) and I have explained the situation 5 times to them and 2 times to Walmart. Every time, the seller OJCommerce just sends me the same canned email back, asking me to put it together and measure it. This is completely outrageous, they obviously just don't want to pay for return shipping. I'll have no recourse now except to file a chargeback with my credit card company. BEWARE, DO NOT BUY FROM THEM - THEY DO NOT HONOR THEIR RETURN POLICY!

Reviews (885)

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Reviews that mention popular keywords

return policy (31) restocking fee (83) customer service (125) naomi home (13) return label (11)
Thumbnail of user stephanieb787
Washington
2 reviews
0 helpful votes
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May 30th, 2020

Easy to assemble and smart function. Very impressed! My dog loves lounging about on it. She thinks she's people.

Thumbnail of user sj585
Iowa
1 review
0 helpful votes
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October 26th, 2020

I ordered an entertainment center from this business and it was at my house within two days! Great quality item too! Highly recommend!

Thumbnail of user billyb276
California
1 review
0 helpful votes
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July 13th, 2020

Product all busted up and really damaged when received! Will never buy UN assembled furniture again!

Thumbnail of user cherylc593
Florida
3 reviews
0 helpful votes
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July 17th, 2020

Love the planters. They were delivered without a scratch or chip. No hairline cracks! Beautiful designs. My orchids are going to be very happy

Thumbnail of user sloanm3
Massachusetts
1 review
0 helpful votes
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July 16th, 2020

Equipment is uncomfortable, not possible to use for longer than 30 minutes and barely any resistance

Thumbnail of user jesicaa3
New Mexico
1 review
0 helpful votes
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August 13th, 2020

A great product and transaction all around. I would be confident in recommending doing business with this company Thank You!

Thumbnail of user rosalindj11
Florida
1 review
0 helpful votes
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June 12th, 2020

Very satisfied with my purchase. The stand is heavy and well made. Ordered thru Walmart online. Delivered promptly.

Thumbnail of user pamelaa409
California
1 review
0 helpful votes
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July 24th, 2020

Very good quality, price and color is so pretty. I recommed buying from here :)) Also shipping was fast.

Thumbnail of user ranaes
Idaho
1 review
0 helpful votes
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January 28th, 2019

Never delivered order and still charged me. Don not recommend. Buyer Beware. Shame on you
Having to dispute charges.

Thumbnail of user jacks663
Virginia
1 review
1 helpful vote
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January 16th, 2019

Sent defective merchandise and won't stand behind it! It's junk. Customer service is zero. Two thumbs down!

Thumbnail of user dyanb2
Minnesota
3 reviews
0 helpful votes
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April 18th, 2019

Just received order(early) and found directions easy to follow with all parts clearly marked. Came in perfect condition. Ordered on Walmart.com

Thumbnail of user lauran418
Florida
1 review
0 helpful votes
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July 23rd, 2020

Desk is solid wood. Good value for the price. Arrived in one week. Easy assembly. Would not hesitate to order from this company again.

Thumbnail of user pauls2268
New York
1 review
0 helpful votes
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July 24th, 2020

Arrived quickly in excellent condition. Cools off large room. Would recommend to anyone. Good quality and great price.

Thumbnail of user chantr
Florida
1 review
0 helpful votes
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October 13th, 2019

Received the product in perfect condition, 3 days sooner than expected and best price w/ free shipping! Will definitely use again.

Thumbnail of user lisam1385
Pennsylvania
1 review
3 helpful votes
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December 18th, 2019

You'd be better off doing business w a shady guy in an unmarked van
The worst company. Scam. Lies. Awful.

Thumbnail of user cathyd32
Alabama
1 review
0 helpful votes
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September 21st, 2016

Love the headboard... Delivered promptly and packaged wonderfully... Very satisfied with my purchase

Thumbnail of user anonymousj749
Pennsylvania
1 review
0 helpful votes
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March 9th, 2020

Glad I didn't read the reviews. My purchase was only $100. It arrived timely and in perfect condition.

Thumbnail of user jonathanb640
Massachusetts
1 review
0 helpful votes
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May 4th, 2020

Very happy with my purchase. Great quality, sturdy, and easy to put together. Would definitely buy again.

Thumbnail of user robertg1474
Iowa
1 review
0 helpful votes
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April 25th, 2020

Item arrived as scheduled. Instructions for assemble were excellent. Had the cabinet put together in 20 minutes.

Thumbnail of user patriciah844
California
2 reviews
0 helpful votes
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April 22nd, 2020

I don't know why there are any bad reviews? Best delivery ever! Console is solid real pine wood! Darling!

Thumbnail of user manuelas15
California
1 review
0 helpful votes
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May 9th, 2020

Got the item very fast was suprise dint use yet but look good beautiful luggage nice material will bye again

Thumbnail of user subrinag
California
1 review
0 helpful votes
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May 9th, 2020

Nice chicken mesh and reasonable price. Fast delivery. A satisfied purchase. It really helps prevent the snakes on time.

Thumbnail of user bm428
Mississippi
1 review
0 helpful votes
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May 9th, 2020

Great product just as pictured! Shipping was faster than expected! Very satisfied with this company!

Thumbnail of user melissap543
Georgia
2 reviews
0 helpful votes
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June 10th, 2020

Love the Umbrella Bases. I got them quickly and they are exactly what we were looking for. Excellent.

Thumbnail of user carolyng257
New York
1 review
0 helpful votes
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May 14th, 2020

Delivery was earlier then expected! Love the cabinet, easy to put together and perfect for my needs!

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OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.

Company Representative

Thumbnail of user emilya140
Emily A.
Typically does not respond to reviews

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