OJCommerce

I just had to write a review about the loft bed I recently ordered from OJCommerce! It arrived way faster than expected and in perfect condition – not a scratch on it. My kids are absolutely thrilled with their new "fort" under the bed – it's become their super cool hangout spot. Assembly was a breeze thanks to the super clear instructions, and the whole bed feels really sturdy. Plus, it came with free shipping and arrived early! Overall, I'm super impressed – definitely recommend this bed!

I tried to order a cat tower THREE times and every time they would send me the same wrong model of the same brand, trying to convince me each time that that's what I ordered. I waited for two weeks or so for the third time to order it since they told me there was a warehouse issue that has been fixed. Well, clearly not. It's impossible to reach someone higher up, they say you will get a call back from someone but that never happens.

I wish I read these reviews before making a purchase. This was the worst experience I had. I purchased an ottoman and received an end table. I now have to pay an additional cost to ship it back and I was expecting to entertain with my new ottoman which was a shipped table. Never Again

I ordered a floor lamp. Basically, OJCommerce is the distributor for the manufacturer and did not package the item. They shipped it through FedEx and I got it by the stated date. Upon opening the lamp, it had a defect - through no fault of OJCommerce. I immediately called them, explained the problem, sent pictures and was given a full refund that day. I have nothing but respect for a company that stands behind their business.

I was looking for an compact fold up indoor bicycle when they were pretty scarce and found one very reasonably priced at Ojcommerce.com, whom I've never heard of before. It came in a week, very securely packaged and easy to assemble. I'm glad I took a chance on them.

Very pleased with ojcommerce.com.
I order a very large and very heavy full size framed mirror. They offered my desired type of mirror for about $100 less than other sites or stores. Mirror arrived promptly according to tracking information provided. I was also very hesitant in ordering based on 2 things (1) never heard of ojcommerce and was worried it could be a scam company since prices were much cheaper than other places and (2) worried that ordering such a large mirror would almost definitely arrive damaged or broken (either the glass mirror or either the frame itself) during the entire delivery process... however it arrived packaged very well and was completely intact and void of any damage! Would highly recommend this company! Will definitely order from there again if time comes for something they offer that I need! Thank you ojcommerce.com.

Very Unprofessional company with terrible Customer Service that should not exist on the Market. It sells cheap poor-quality products and they know it. As they have a lot of returns due to the defective and bad quality stuff they sell, their return policy requires Customer to pay returning shipping cost + 20% restocking fee. That is how they make money! Stay away from them! I am providing photos of table legs I did receive from the company. Replacement legs came defective too. Find another company to buy furniture from, company who will care about their customers and company's reputation because Ojcommerce does not care at all.

After several reviews on this tool shed by Arrow, we chose this for our use. Small enough to be retired-friendly.
Several reviews told us that it was not easy to assemble and could take 2 days to complete, even with 2 capable people. They were not understating the obvious here. We're retired, not mechanically inclined, and very few tools at our disposal. It took us 12 solid hours to assemble. There were only a few challenges but most were due to our limited abilities & construction knowledge. But we persevered & accomplished with great satisfaction.
Some reviews indicated that this unit was lightweight & flimsy. NOT TRUE! This unit probably weighs 100# assembled. It won't fly away easily. We do plan to anchor it to the wood foundation, but not anytime soon. Gotta wait til I'm no longer sore. Lol
This will meet our needs in every way as hoped.

Just because they have an item on their site does NOT mean it's available.
I even emailed them prior to purchase to double check that it was actually in stock, ready to ship. They replied yes, they had it, so I ordered immediately.
A week later, I got the standard form email..."the item you ordered is unavailable".
Just bad customer service and a waste of time and energy.
There's a reason they have so many bad reviews. Lesson learned.
Will follow up with post re: how long it takes to get my refund.
In the meantime, recommend you look elsewhere.
Update: They did issue a refund within about 3 days.

I've purchased many items online that needed "put together," but this product surprised me. First, it's very heavy and comes in two boxes. The packaging was superb. Every desk piece was wrapped and secured. A count of the "pieces" (screws abd such) were labeled with letter that correspond to the directions. And, every piece and count was correct. They even sent a "spare parts" bag with at least ones of everything.

The desk parts are label with letters and match the diagram in the instructions. There are 18 steps and it took me about 6 hours to complete. (Yes, I took many breaks). If I were to do this again, I would make sure to have an elevated surface to work on. It's a knee and back breaker otherwise.

Overall, I am thrilled at the price and quality. It looks much more expensive and the quality suggests that you spent most.

First message was last 03/23/2020 that the purchased that I made with them had a missing items. Until now it's 06/12/2020 i'm like a ball keep on passing from one to another. Not recommending to purchased here please...

We had purchased a new bed for my daughter 4 year old through this site. I am completely satisfied with it a guy here sooner than the delivery dates that was plus. My husband and I put it together it was pretty easy took us a little over an hour. But it was worth the joy on our daughter's face she absolutely loves her new bed. I highly recommend for your little ones.

Product sold as new. However, once received the item has visible damage. Instead of providing a full refund this scam company wants to charge a restock fee. OJCommerce intentionally and maliciously sells faulty products. Posted all over social media until this business is closed down! Someone can get hurt from their garbage!

The stand was maybe worth $20 at most. Product was very cheap... delivery time was decent... I personally won't make another purchase from this company on purpose or suggest family and friends to do so either.

Previously purchased the same item directly from Naomi Home and was very pleased. Decided to purchase a second one from OJCommerce. Entire chair is out of alignment and very uncomfortable. Too expensive to return. Not an outfit I would ever consider doing business with again.

Waited 5 weeks for my item which I was told up front, then the last 10 days every day said arriving today so I had someone be at home finely when I called they said oh that's out of stock. Ridiculous never did get the chair.

I ordered an adjustable bed frame for my parents so they could sleep better, that was over a month ago. Took my payment no problem, but weird thing is, nothing has even shipped out yet. The only time I get an email update is after I send in a question or comment. So far, the estimated ship date was 30+ days after my original order. This type of service is ridiculous at best. Should be ashamed of themselves. I haven't been able to reach anyone on customer service line because I refuse to wait over 15 minutes to talk to these low life ridiculous people.

I would give this company 0 stars if I could. They are not a legitimate business and dont practice good customer service nor honesty. I ordered furniture from OJCommerce on Amazons website and they cancelled my order without reason every time, blaming me for cancelling the order. This is false and Ive tried contacting them via email and phone with no response. I left negative feedback on Amazon but they buried the negative review which means they have fake reviewers to help them accomplish this. Be warned that OJCommerce is a scam business that succeeds by publishing fake positive reviews.

Product arrived damaged and they refused to ship out a replacement for fear that the:"mirror will once again arrive damaged" - which makes absolutely no sense. Your company sells mirror online specifically for it to be shipped out, no? Why ignore a request to package the product more securely so you do not waste anymore money on products?

Run! They are running a scam they charged my account almost $200 more than it was being sold for and the female was RUDE and sounded like she was overseas. Don't order these people will rip you off of your hard earned money.

My gray room divider was perfect in weight (light), height, illustrated style, and workmanship. However, the paint was peeling off revealing white spots over 80% of the screen. Fortunately it will be placed in a spot not visible to many to its fine.

First time using this company and I will never use again. We bought a cat tower, and it was made so cheap and very hard on the sitting surfaces - no padding under cheap carpet - Our cats ignore it. They don't offer return shipping, and it's going to be $80 for a return, and the item was $62, so we are going to donate it. Customer Service person was rude and robotic, kept asking "Does it look like t he picture?" - stupidity all around. Stick with well-known national brands, these off brands so NOT have the customer experience as a core value.

I bought an ottoman coffee table through Walmart from this company. It arrived broken, one of the legs was cracked. This company sent me "we are working on it" emails for a month and guess what? 3 months later I still have not heard from them. The leg is completely broken off and this company doesn't want to keep their customers happy. Very sad because I actually loved this table, I thought it was beautiful. Too bad the company is awful and left a bad taste in mouth. If you buy from them, I hope nothing is wrong with your product because they obviously do not value their customers or stand by their products otherwise I would have a replacement. Truly the worst customer service I have ever Received. I guess they're just hoping I forget about my broken table.