• Okra and Molly

Okra and Molly

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Overview

Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.

  • Service
    42
  • Value
    42
  • Shipping
    43
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
125
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How would you rate Okra and Molly?
Top Positive Review

“Always on time, Always Perfect”

Melissa M.
10/23/24

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Top Critical Review

“Beware feeding their cakes to your pups”

Rickey M.
6/11/24

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Reviews (526)

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Reviews that mention popular keywords

birthday cake (91) customer service (70)
Thumbnail of user melissam5366
New York
1 review
1 helpful vote
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October 23rd, 2024
Verified purchase

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Thumbnail of user brycenm4
West Virginia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Okra and Molly are great! Have ordered from them the last few years, and they haven't ever disappointed us, always delivered the day I choose. Definitely will order again! Thank you

Thumbnail of user amberd898
Wisconsin
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I have been ordering cakes for the last seven or eight years and they are always amazing. I love them and so does my dog thank you.

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Thumbnail of user samw1731
Texas
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

My 2 huskies get their custom birthday cakes annually here. They love the taste of the cake and the design is top notch. Highly recommend!

Thumbnail of user jocelynm192
RU
1 review
1 helpful vote
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June 27th, 2024

The cake was packed super well, which was a relief since I was worried about it getting messed up during shipping. The cake looked amazing and smelled surprisingly good! My baby had the best birthday thanks to Okra & Molly!

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Thumbnail of user britneyg30
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Cake arrived just in time for my 10 year old blue heelers bday. He and his sister absolutely loved the cake and it was so cute!

Thumbnail of user bethanyd137
Georgia
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

These cakes are so stinking cute! It came exactly on time and my dogs absolutely loved it. Highly recommend! The packaging was also so cute!

Thumbnail of user jessicah2755
Maryland
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I ordered (2) different cakes for our baby girls 1st birthday and the doggies seemed to really enjoy them.

Thumbnail of user morazzano.rickey
California
1 review
1 helpful vote
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June 11th, 2024

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Thumbnail of user katiep523
Connecticut
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

We love Okra and Molly! We buy a cake for our dogs birthday every year and he absolutely loves them. We also have pictures of him with his cake and his hat every year!

Thumbnail of user keikoo5
South Carolina
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

I ordered for my dog's birthday cake.
I don't know why USP said address is wrong, and USP brought it back.
So I couldn't get cake by my dog's birthday.
I contacted to Okra and Molly many times.
But they just said we aren't shipping company.
Actually I set the arrival date to 3 days before birthday.
Because I didn't want to be late.
And I got cake 5 days after birthday.
But my dog couldn't eat.
Because The cake's expiration date had passed.
I told to Okra and Molly.
But they just said we aren't shipping company.
And then I posted sns, but They removed blocked to me.
It's really not nice and They have no sense of responsibility.
I think If they value the cakes they make, they should be responsible for them until they hand them over to the customer.

Thumbnail of user johns16199
Virginia
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

ALL the puppies in attendance had the best time ever!

Thumbnail of user sayeedam
Florida
2 reviews
0 helpful votes
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April 4th, 2024
Verified purchase

Our dog Shah's birthday was in February, and we ordered a cake for his 8th birthday. The cake came out perfectly, and he enjoyed it until it was gone. The design was perfect for our boy and his sister, Raya to share. Thank you for making his 8th birthday special!

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Thumbnail of user cindyb842
Oklahoma
3 reviews
0 helpful votes
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April 4th, 2024
Verified purchase

WE have purchased a Birthday Cake Subscription for our English Bulldog for her 1st Birthday and we just had her 8th celebration. We love that it is easy to customize if needed and can make adjustments as needed for dates and delivery location.

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Thumbnail of user douglas.cole95
Pennsylvania
1 review
1 helpful vote
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January 3rd, 2024

My bull terrier Tucker's birthday is still a few months away. But, I thought I would take a look at the Okra and Molly website where I ordered his cake last year because the whole experience from start to finish with this small company was fantastic. I bring up the website and start to scroll and what do I see? Tucker! The picture of him last April getting ready to dive into his Okra and Molly Birthday Cake! If you have a dog, and want to celebrate his or her birthday, I highly recommend Okra and Molly. Shipping is fast, the Birthday Cake and other items are high quality, the cakes are sold at an excellent price, and the staff is friendly and just all around excellent. Tucker gives them 2 paws up, he said he would give them all 4 but he doesn't want to fall over!

Products used:
Made from scratch dog birthday cake, dog birthday tie.

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Value
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Quality
Thumbnail of user olivias467
New York
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

SO thrilled with our cake! Okra and Molly did such a great job, between the colors, decorating, and packaging for shipment. It arrived earlier than I expected and my dog loves it. We'll order one every year from now on!

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Thumbnail of user hayleyr31
Tennessee
1 review
0 helpful votes
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February 23rd, 2021

When our order was delayed due to weather (nobody's fault!), I emailed O&M to inquire about picking it up from them directly since we are based in Nashville. Not only did they reply promptly but they offered to hand deliver a fresh, backup cake for our girl that very day! The original cake ended up arriving only a day late and was still fresh - both designs were absolutely beautiful and I highly recommend Okra & Molly for any reason to celebrate your pup!

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Thumbnail of user victoriah455
Illinois
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Guys, I apologize for messing up yesterday. I posted a review for Cubby, and I didn't realize that I only gave 1 star. This is an amazing company to do business with. I was very impressed with the cake, as was my dog :) Great quality all around! Thank you for helping us celebrate a very important day! We will be purchasing from Okra and Molly again!

Products used:
A La Mode, peanut butter pumpkin square with white icing (birthday cake)

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Value
Shipping
Quality
Thumbnail of user loriw1003
California
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

I received an email saying the cakes were delivered. They were nowhere to be found or in the mailbox. There is no way to contact this company if there is a problem. As they make sure not to list a phone number for questions. This one is on me for choosing this business but it won't happen again. This is not me being rude but you should have better customer service that this.

Tip for consumers:
I do not recommend them

Products used:
Custom cakes for a birthday party.

Service
Value
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Returns
Quality
Thumbnail of user jenniferg1467
Florida
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

From the second I reached out to get some upfront info, to the moment the box arrived on my doorstep - everything was seamless and stress-free. The Okra and Molly team was quick to answer my questions via email prior to me placing the order, and were incredibly clear about shipping and production time. In addition to fantastic customer service, the cake itself was beautiful. This may have been the first time I ordered from them, but it certainly won't be my last. 11/10 recommend them for your pup's special day.

Tip for consumers:
Share exactly what you want. The team is great and will work with you to get your perfect product.

Products used:
Custom Cake

Service
Value
Shipping
Quality
Thumbnail of user lindseyl216
New Jersey
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

I've ordered birthday cakes for the past 3 years for my dog. I ordered one this year with two day shipping. I ordered Wednesday with a shipment date of Friday that I chose on the available ship dates on their shipping calendar. I received a text from customer service on Thursday that they would not be able to complete my order by Friday. The greeting and communication was very unprofessional. I was good I don't know why it gives California residents an option for shipping by Friday but we don't do that. That was basically the response. No greeting or explanation. No apology. My dog loves these cakes and I'm sad she won't get one for her birthday pawty this year. I am turned off by the indifferent customer service and sad I will have to find another place to get my dog's birthday cakes from now on.

Thumbnail of user michaelw2995
Illinois
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

I have ordered the my dogs first and many more to come birthday cakes from here. They do such a wonderful job! To be honest, I tried a piece, and I'm not sorry. It's better than half the "granola bars" of today.

Thumbnail of user joshuaf39
Ohio
1 review
0 helpful votes
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January 30th, 2017
Verified purchase

Was contacted about some specifics on the cake by Ryan, who wanted to be sure he had it right. Very pleasant experience. Cake arrived quickly. Looked amazing. Dog was blowing bubbles out the sides of his mouth on smelling it. Will order again.

Thumbnail of user jh955
Pennsylvania
1 review
2 helpful votes
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December 4th, 2020
Verified purchase

The cake arrived two days ahead of schedule and it is very cute. I have a peanut butter allergy, and I thought I picked a cake without peanut butter. My mistake for misunderstanding the product, but when I asked customer service about this, they expressed no care or worry about my well-being. I genuinely don't care usually, but if you were working with people who may be continued customers, it might be best to make them feel cared for as well as their pet. The cake is very small, but very well done. Please put work into customer service.

Thumbnail of user jackiet173
New Jersey
1 review
0 helpful votes
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April 15th, 2021

Our puppy's first birthday cake was such a great success! We ordered the graffiti print in the peanut butter pumpkin flavor - she was obsessed. The quality in which it arrived was 5 star and we can't wait to give her more pieces in the upcoming days. Even had a bite myself - very impressed!

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From the business

We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.

Company Representative

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John B.
Typically does not respond to reviews

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4.6
526 reviews
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