• Okra and Molly

Okra and Molly

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Overview

Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.

  • Service
    42
  • Value
    42
  • Shipping
    43
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
125
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How would you rate Okra and Molly?
Top Positive Review

“Always on time, Always Perfect”

Melissa M.
10/23/24

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Top Critical Review

“Beware feeding their cakes to your pups”

Rickey M.
6/11/24

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Reviews (526)

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Reviews that mention popular keywords

birthday cake (91) customer service (70)
Thumbnail of user robertl1320
Maryland
1 review
0 helpful votes
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March 4th, 2020

My wife and I ordered a cake for our Shiba Inus first birthday. The cake came the day they said it would. My dog loved it. The tag has a wonderful font, and the color they chose for her is really cool. The hat was a cute touch.

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Value
Shipping
Quality
Thumbnail of user carmenh30
Georgia
3 reviews
0 helpful votes
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June 24th, 2017
Verified purchase

But that was my own mistake, but when I wrote to the young man, he was very polite and understand, they give me a refund and case closed, I Thank Them very much for what they did, and Thank them again, Will shop with Okra& Molly again. Thank you, C. Herbert

Thumbnail of user janvee.gooo
Virginia
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

We purchased the peanut butter and pumpkin balloon cake for his 3rd birthday and he absolutely loved it. He devoured it. The packaging was super cute! The only issue I had was that the large birthday ribbon I got, there was no way to put it on him. So I had to grab one of his bandanas to put it on him. Other than that, it was amazing and I'll be purchasing here from now on!

Products used:
Blue ribbon and the cake

Thumbnail of user alil19
Arizona
1 review
1 helpful vote
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May 1st, 2017
Verified purchase

I bought my Yorkie a cake for his 1st birthday. I thought it was going to have the #1 on top but it came without it I was bummed. He loved it thought and the paw prints were adorable. It came on the actual day. It was so fun to put the party hat on him as well! Thanks for a fun experience!

Thumbnail of user mayab148
California
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

The cake came in perfect condition and had my dogs name on it. The only thing that wasn't the best was that the cake came a day late. Overall though it was a great experience.

Thumbnail of user amyc464
California
1 review
2 helpful votes
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January 26th, 2019

This cake was sooo cute! I customized it and loved it! I ordered it to come on the 24th, since their website said it would get there by the day of, sometimes even a day before. It did not come until the afternoon of the 26th... which was right after her puppy party...

I will probably order again next year, but order a week before I need it... I know they ship USPS which is notoriously late... so not completely their fault.

Thumbnail of user frenchiemomg
Georgia
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

This is the second time I've ordered a cake from Okra and Molly for my fur-baby's birthday PAW-TY and both times they did NOT disappoint. The cakes were made with safe flavorful ingredients, on time, moist, well wrapped and enjoyed by all the fur-kids. Will definitely order again in the future!

Thumbnail of user paulc295
California
1 review
0 helpful votes
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June 11th, 2017
Verified purchase

I dont know what to say, but I will tell you this - I'm buying all my cakes from OKRA & MOLLY PUPCAKES!

1) great cakes!
2) free shipping!
3) fast shipping!
4) very convenient - delivered to your door!
5) my frenchie loved his 1st cake!
6) comes with a bday hat & greenie!

Thumbnail of user nicolea61
New York
1 review
1 helpful vote
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May 3rd, 2017
Verified purchase

They were great. So professional. The Cakes are beautiful. The packaging truly A plus w the orange filler, bakery ribbon. Loved the party hat & name tag. I would highly recommend them to anyone.

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Thumbnail of user nantheboss
Washington
2 reviews
0 helpful votes
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May 23rd, 2023
Verified purchase

I was nervous because I had never ordered a cake sight unseen. I ordered it in March for May 23rd. I was so nervous I even sent an email last week confirming I was in the queue (sorry). It was delivered today, which was so awesome and it was beautiful. I ordered it for a 12YO special needs bulldog and the owner got it and was so happy and SO WAS I! Thank you

Thumbnail of user cathiem24
Texas
1 review
6 helpful votes
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May 14th, 2020

I contacted them about delivery and I received horrible unprofessional attitude. They even threatened to call UPS and have the delivery canceled. I will NEVER use them again. I haven't even received the cake. I am basing my experience on customer service. I was told I was giving them a hard time, and to take my business elsewhere. Awesome customer service skills huh? Perhaps if I hadn't gotten 3 confirmations from 2 different delivery services I wouldn't have questioned the delivery date. The way I was spoke to was disgusting. I guess I am supposed to be able to read minds and figure out their confusing paper trail. Never again will I use this place or recommend it to anyone. They don't even realize the huge business they just lost. 4 to 7 cakes a month. A word of advice. Work on your people skills.

Thumbnail of user johnb768
John B. – Okra and Molly Rep

This is true. We don't want your business. Okra & Molly strives to provide great service but we don't want to deal with harassment and threats from customers. Do take your business elsewhere.

Thumbnail of user micheles871
Mississippi
1 review
2 helpful votes
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August 18th, 2021

I really wanted to love this cake. It's super pretty and made for a great photo opportunity however, the cake itself. Trash! I could've defended my life and won using this cake as a weapon. It was BRICK HARD and I was unable to cut it. Once I did break into the cake… I couldn't feed it to my birthday girl. She would've needed the jaws of life to chew it. I ended up grabbing her a pupcake from a local cupcake shop that sells pupcakes. I was so excited to receive this cake. I'm disappointed. Won't purchase again.

Service
Shipping
Quality
Thumbnail of user morganr109
Ohio
1 review
0 helpful votes
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October 31st, 2020

OMG... we couldn't be happier with the cake we received for Loki! It came the day before we needed it, as I had set up 2 weeks ago, and it shipped perfectly! The tag with his name on it was the perfect touch! He absolutely loved the cake and even the hat that came with it! I can't thank you guys enough for making his day so great. I ordered another one for Thors birthday on Nov. 10th and I cannot wait to see it!

Thumbnail of user aronnaw
Tennessee
1 review
2 helpful votes
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November 25th, 2018

Chase really loved his Pup Cake it arrived on the 19th not on the 21st as requested, but well before his birthday on the 22nd. This only gave him 1 day to eat the cake no leftovers for Chase. I wasn't to please with spending $26 on a pup cake when he only was able to enjoy one slice. The cake was pretty and apparently very tasty to Chase.

Thumbnail of user johnb768
John B. – Okra and Molly Rep

Hey Aronna, i'm sorry to hear that, but the 22nd is Thanksgiving for which there is no shipping, and due to that holiday shutdown, shipping delays are common, so we try to get cakes out early to make sure you get them. An early cake is always better than a late one, and there are freezing instructions in the box should you need them. Had we aimed for delivery on 22, you'd have gotten a cake on the 23rd.

Thumbnail of user mikab19
Connecticut
1 review
0 helpful votes
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February 8th, 2021

My first time ordering from this company very responsive to my emails sent the cake out early and thank god they did because ups was delayed a day which was fine because his birthday party was on Saturday it was exactly what I ordered with the exception of his age but that was my fault bad mommy but they loved it a dog that doesn't even like cake an treats which is weird loved it so yup I'll be back happy 91st birthday to Brownie

Thumbnail of user clydev7
Nevada
1 review
0 helpful votes
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May 5th, 2020

For my dog, Coconut's birthday I decided to give this place a shot and I was THRILLED by the results. The cake was adorable, it arrived in 1.5 days #QuarantineMiracle?! And they LOVED IT. My dogs have now had cake for breakfast 2 days in a row. They're confused but in the best way possible! I've tried other dog cakes and my dogs weren't into it so this is a great find!

Thumbnail of user josephinel92
Maryland
1 review
0 helpful votes
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February 15th, 2022

I bought a birthday cake for my Golden Retriever, Oshie who turned three. Without a doubt, the BEST doggy birthday cake I have ever purchased! Both Oshie and my 5 year old German Shepherd, Kahlua absolutely loved it! I will be buying another cake when we get closer to Kahlua's birthday. Heck, I will buy a cake from time to time just to give them a treat.

Thumbnail of user aliciaw256
Pennsylvania
2 reviews
0 helpful votes
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June 20th, 2023
Verified purchase

My dog loved the taste of his birthday cake. Placed my order on Wednesday for delivery Friday. Originally ordered a 3 tier cake. I immediately sent an email saying I forgot to choose fast shipping if there was a way I can pay the difference to arrive Friday. I received a quick response, and was told cake with arrive Friday if I do overnight Air (meaning will be shipped out Thursday morning Friday arrival). Unfortunately they did not have the middle tier so had to downgrade to the big dog size cake. After numerous emails back and forth, my cake did not arrive until Monday evening. So a cake prepared Wednesday night, paid for overnight shipping, arrived 5 days later. I could of paid regular shipping and receive the cake the same day. The employee did not state in any email that there would be a chance it would arrive late due to UPS shipment, said if I paid for overnight, it would arrive Friday. I would not recommend ordering a cake unless you order far enough in advance. As far as quality of cake and party supplies, my dog Frank and I would give that 5 stars. Quality of service, not so much.

Products used:
Big dog cake and party supplies

Value
Shipping
Quality
Thumbnail of user justinep12
Massachusetts
1 review
0 helpful votes
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June 28th, 2017
Verified purchase

I was happy with the cake i bought for Reeses 10th birthday. Only problem was the paper was stuck to the sides and tore alot of the writing off. She is usually a very picky eater and it took her a bit to try it. But she really liked it once she ate a piece. Thank you

Thumbnail of user nemeat
California
1 review
3 helpful votes
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September 22nd, 2017

Promised cake before the birth date and they FAILED! Can't say anything good about these $#*!s! If you want the cake or treats on time, make sure you order well before the celebration date and FAKE the celebration date so you get your $#*! on time!

Thumbnail of user katyw12
Illinois
1 review
0 helpful votes
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April 26th, 2017
Verified purchase

I placed my order a little too close to the arrival date I wanted, but rather than turn me away they did some shipping research and were able to change my order to still get my pup her cake on time! It was great to know they work so hard for their customers and my dog LOVED her birthday cake! I HIGHLY reccommend them!

Thumbnail of user ryshedad
Michigan
1 review
0 helpful votes
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July 1st, 2021

My dog, Luna celebrated her 2nd birthday! The cake looked amazing and my pups enjoyed it. Shipping did take long but that didn't bother us at all. I will be ordering again!

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Value
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Thumbnail of user mandyn9
Florida
1 review
0 helpful votes
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March 8th, 2017
Verified purchase

Great product! Excellent service! Happy with everything. True animal lovers! You can feel that they really have a passion for what they do. Will buy again!

Thumbnail of user jamesh429
Idaho
1 review
0 helpful votes
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May 3rd, 2017
Verified purchase

The one thing I was worried about is our puppy not liking her cake but she absolutely loved it! Great product, great service and fast shipping! Great experience we will be back next year.

Thumbnail of user katherinev11
Kuwait
1 review
1 helpful vote
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December 1st, 2017
Verified purchase

I ordered very last minute and Okra & Molly accommodated no matter the request. Incredible company willing to work something out to make sure your pup has a great birthday

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From the business

We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.

Company Representative

Thumbnail of user johnb768
John B.
Typically does not respond to reviews

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