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Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.
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I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.
The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!
My Siberian husky Apollo LOVED his cake. The ordering process was seamless and the cake shipped on time with no issues. Would definitely order again!
You guys rock! My dog loved the cake and we loved its design. Thanks for making this dady memorable.
I recently had the opportunity to try the offerings from Okra & Molly, and while I was thoroughly pleased with the cake itself, I cannot help but express my deep frustration and disappointment with their service.
Let's start with the positives. The cake I ordered was an absolute delight. Its taste and presentation exceeded my expectations, leaving my taste buds truly satisfied. The careful craftsmanship and attention to detail in the cake's design showcased the bakery's dedication to their craft.
However, the glow from the cake was dimmed by the unfortunate experience I had with their service. It all began with a missed delivery date, which immediately set off a series of frustrations. To make matters worse, they managed to misspell my beloved dog's name on the cake. Distressed by these issues, I decided to reach out to the bakery via email to address the situation.
To my disbelief, the response I received lacked the basic courtesy of an apology. Instead, the tone of their message took a surprising turn – they started lecturing me. This unprofessional and dismissive approach to customer service left me feeling not only frustrated but also utterly infuriated. When dealing with such matters, empathy and understanding go a long way, and it was disheartening to see these crucial aspects sorely lacking.
In summary, my experience with Okra & Molly was a mix of delight and disappointment. The cake itself was a masterpiece of taste and aesthetics, showcasing the bakery's culinary prowess. However, the shadows cast by a missed delivery, a misspelled name, and an unsatisfactory response to my concerns left me questioning the quality of their customer service. As a customer who was ready to be won over by their offerings, I am left with a bitter taste in my mouth – a sentiment that, unfortunately, overshadows the sweetness of their cake.
The Okra & Molly birthday cake arrived on time and looked great. Guinness and his brother, Galway, tell me it tasted great too!
Okra and Molly is an amazing company and my 2 year old dog loved the cake! I am very pleased with my purchase!
Received item I ordered and the addition of the tag was a bonus! Arrived on time even tho it was right before Thanksgiving.
Just received the Cake For my Pitbull son. He loves the cake and edible candle. Fresh and on time... thank you so much. From kos & mommy trish
I ordered a cake for my dog Ripleys third birthday. It arrived in time for his special day and he loved it. Will definitely order again
Awesome!
Always contacting you for information. I like that!
Order arrived promptly!
I will be back!
We were both so excited as we ordered his cake! They were very professional and amazing with my baby's cake. And also on time! 10/10 would recommend
Molly and Mazie had beautiful bday cakes at their party. The cakes are perfect. Would definitely order again.
Products used:
Cake
Not only was the birthday cake super cute but our dog loooved it. It came in time. The dog tag is also a nice touch We will order again next year!
We ordered a cake at the last minute for our new puppy that was turning one. Shipping was fast, the cake was great and our girl loved it!
Thank you so much for making a custom cake for Athena! Working with you was a pleasure and it came out phenomenal. I cannot praise y'all enough!
Thank you for always making our dog's birthday cakes so awesome 5 years in a row! You always do a fabulous job! Blaze loved his fishing cake!
Two dogs two cakes every year from Okra & Molly. I found this company a 4 years ago and I never looked for different company. Thank you.
First time ordering. Everything came on time and was exactly how I ordered. Will be ordering from here again in the future!
My dog loved the cake, which was beautifully constructed and decorated. Everything was packaged safely and arrived a day before his birthday.
Cooper was so happy with his custom Popeyes biscuit cake. He loved the taste and it was enough cake to share with his squad.
Products used:
Custom cake
My dog loved the beautiful cake. I will never order one from anyone else but OKRA & MOLLY. Thank you for making my pup's birthday cake so special.
Claire's First Birthday was a success. She loved her cake in fact she wanted more. Her toys were a huge hit as well. Border collies rule!
Ordered large CAKE for my Great Dane. What showed up was a hostess sized cupcake. It was nicely done but not a cake that is advertised
The tennis ball cake was so adorable! They just loved it! They practically inhaled it! Peanut butter is always a favorite!
Perfect dog cake, exactly what I wanted, very quick! My dog loved it and I plan to order from them again.
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We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.
