• Okra and Molly

Okra and Molly

Write a Review

Overview

Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.

  • Service
    42
  • Value
    42
  • Shipping
    43
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
125
See all photos
How would you rate Okra and Molly?
Top Positive Review

“Always on time, Always Perfect”

Melissa M.
10/23/24

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Top Critical Review

“Beware feeding their cakes to your pups”

Rickey M.
6/11/24

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Reviews (526)

Rating

Timeframe

Other

Reviews that mention popular keywords

birthday cake (91) customer service (70)
Thumbnail of user stephaniem1628
Colorado
1 review
1 helpful vote
  • Send Message
January 16th, 2021

I ordered this cake and paid for it to be shipped thru UPS. I was not home when they first tried to deliver, and it's marked that they don't leave it on my porch. An adult 21 and over needs to sign for it. So now I'm waiting on it to be delivered to a local CVS. This is not convenient. I paid for a $20 cake to be delivered to my door. If I wanted to pick this up, I would have used a local bakery and went and picked it up. Theres no reason to make someone sign for it. That's ridiculous! I can't even make a review for the cake since my pups party is happening soon and there may not even be a cake!

Thumbnail of user johnb768
John B. – Okra and Molly Rep

Hey Stephanie, we don't require a signature for delivery, i'm not sure why that would be happening. Either a fluke on UPS's end or they have some special condition where you live, i'm not sure. Tracking says they attempted delivery yesterday and again today. This could be that there's no safe place to leave a box of that size, i'm not sure, but that's what it looks like. UPS would have the answer.

Thumbnail of user rooneyc2
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 25th, 2017
Verified purchase

I was sending this cake to my dog at his daycare and since I wasn't going to be seeing this in person I asked if they could send me pictures of it. John reached out to me with pictures! Also, he included a little stuffed toy which was a great touch

Thumbnail of user dianeb2667
Georgia
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

This was my 3rd purchase and I am extremely pleased with the product, service and delivery. I have searched for years and this by far is the best. I have 5 dogs, so they will definitely get lots of business in the future.
Thank you Okra & Molly

Thumbnail of user cynthiak33
Illinois
1 review
0 helpful votes
  • Send Message
April 26th, 2017
Verified purchase

I ordered a cake for three of my dogs. Okra & Molly were able to fit all of their names on the 4 inch cake. The dogs loved the cake and just wanted more of that carrot and cheddar cake.

Okra and Molly was also very responsive on my request since I specifically asked for my girl's dog's name to be made special.

Thumbnail of user alexaw8
New York
1 review
0 helpful votes
  • Send Message
October 1st, 2018
Verified purchase

It came fully intact and my dog loved it. Definitely would recommend anyone to purchase the cake. I only wish I could post a photo of how cute it was. My dogs birthday is Christmas so I ordered a Christmas cake and the specialized but it for me by writing happy birthday Marley on it. Very happy with the purchase.

Thumbnail of user pilarv
Georgia
1 review
0 helpful votes
  • Send Message
May 1st, 2018
Verified purchase

I had ordered a cake from this amazing company but unfortunately I needed a bigger cake. I sent them an email about an hour after i placed the order and they promptly responded and had no issues returning my money. I was left very impressed.

Thumbnail of user elizabethf385
Virginia
1 review
0 helpful votes
  • Send Message
November 30th, 2019

I recently ordered my 3rd custom cake. I typically order about 2 weeks prior to their birthday and freeze until their party at daycare. The custom design is for me and the cake for the dogs. The last one was a remote control because someone (won't mention any names) thinks their his toys. The detail on the remote was amazing. The prices are reasonable, too. This is a great option if you want a custom cake, don't have easy access to a dog bakery, or want a nice cake.

Thumbnail of user danielles1029
Virginia
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

I set the delivery date to be 5/11 which is the day before my dogs birthday and it got here on the 8th. The notes said they only last for 2 more days after delivery which is evidently true because I have my dog a piece on her birthday (5/12) and she got sick. The experience just made me sad altogether

Thumbnail of user megzm1
Florida
1 review
10 helpful votes
  • Send Message
September 29th, 2020

Buyer beware. Their customer support is anything but that. I was met uncaring tones, ughs and unprofessionalism. I ordered a cake in August, it was delayed and then USPS mis delivered it. They stopped replying to my emails after advising me to make sure I checked my mail box. As of this date I'm still fighting in appeals with USPS, I have never received my cake or bandana and am out 40 bucks. And no reply from Okra and Molly since August 19th. At this point I'm going to file for charge backs with my credit card company. Again, buyer beware.

Thumbnail of user aprilb70
Mississippi
1 review
0 helpful votes
  • Send Message
June 13th, 2017
Verified purchase

Wally and his siblings loved his birthday cake! Thanks for helping us celebrate! The dogs thought the cake was tasty(yes, I tried it too) and all the dogs were able to have their own big slice because we ordered the bigger cake!

Thumbnail of user maiaj1
Georgia
1 review
0 helpful votes
  • Send Message
July 23rd, 2017
Verified purchase

I absolutely loved this cake for my dog's birthday. Talked to John and he created a customized birthday cake just for my baby! The cake arrived early and it was so beautiful. There is nothing I can complain about! Service was exceptional

Thumbnail of user elenag72
California
1 review
1 helpful vote
  • Send Message
May 16th, 2019

Shopping a little last minute for my babies first birthday I found okra and Molly on google.
They had a lot of great reviews so I took a chance and I'm so glad I did! I ordered his cake on Monday and it arrived on Thursday just in time for my babies birthday party! The cake is absolutely adorable and him and his friends enjoyed it alot!
Thank you so much for making my babies day even more special!

Thumbnail of user hannahp179
Texas
1 review
0 helpful votes
  • Send Message
January 2nd, 2020

I was pleased the cake came on time, but definitely unhappy with the color scheme. They do not give you any color option for the actual decor part of the cake. I have a girl dog and the cake came with brown paw prints on it...
Sadly I will not be ordering again for that reason. Unless I can the choose the colors of the cake I am already paying a lot for it doesn't seem to be worth it.

Thumbnail of user johnb768
John B. – Okra and Molly Rep

For those that want to choose their own colors scheme, there is the Color Your Own Cake option. There are also reference pics on each cake page to give you insight into what your cake may look like, and carob brown is one of them(ps, doggies think it's yummy).

Thumbnail of user eileenm468
New Jersey
1 review
0 helpful votes
  • Send Message
February 12th, 2021

Thank you so much for making our Shelby's 2nd birthday so special. We celebrated our 6 months gotcha day and our first birthday together as a family. She loved the peanut butter cake and we will order again. Such a beautiful cake.

Products used:
Floral birthday cake

Service
Value
Shipping
Thumbnail of user heathern197
Georgia
1 review
0 helpful votes
  • Send Message
February 21st, 2021

We ordered our cake for our girls 7th birthday. Not only was it exactly what we wanted but it was also speedy considering we are in the middle of a historic snow storm unlike anything we have seen in 3 decades. Nothing stops these people from providing the most beautiful cakes for our pups. They really love what they do and they do it well.

Thumbnail of user tarac261
New York
1 review
0 helpful votes
  • Send Message
February 15th, 2022

Henri's first birthday was made so much better with his custom made birthday cake! It arrived in a timely fashion and henri loved it!
Thank you Molly and Okra you did an amazing job and i cant wait till his next birthday cake! Maybe at his half birthday - lol

Thumbnail of user daniellec433
Colorado
1 review
0 helpful votes
  • Send Message
February 1st, 2021
Verified purchase

I was able to order my first two birthday cakes with ease. The cakes were beautiful and the doggies loved them. The 2nd experience ordering a 6 month birthday cake was not a good experience. I didn't end up getting what I really wanted and it was just difficult process that took about 10 emails to partially resolve.

Thumbnail of user lanan9
Texas
1 review
0 helpful votes
  • Send Message
June 2nd, 2017
Verified purchase

I ordered a cake for my deaf rescue, Petunia Lu. It arrived in plenty of time, even though I was afraid I waited to late to order. The packaging was super cute also and had a greenie, name tag and a little birthday hat. I placed the cake in the freezer like the directions said I could. A couple of days later got it out and let it thaw. It was perfect and beautiful! Petunia Lu loved her cake and so did her sisters, Violet and Hazelnut! I will definitely be ordering again!

Thumbnail of user kristya22
Georgia
1 review
0 helpful votes
  • Send Message
June 1st, 2018
Verified purchase

I would definitely order my fur baby one again! Thanks for making her special day even better! I was looking for a cake that was the perfect size for just her and you exceeded my expectations. It was beautiful!

Thumbnail of user amandar525
Florida
1 review
0 helpful votes
  • Send Message
November 12th, 2019

I ordered the bonemosaic cake for my pup, Finnigan and we both loved it! It's super cute exactly like the pictures and he loved it! Packaging was perfect and got here exactly when they said it would! I was skeptical it would come intact but it really holds up! It was smaller than I anticipated, but that's my own fault for not reading the details more throughly (I was a little excited) I will definitely be ordering for my other pups and for Finnigan again! Thank you so much for an adorable cake!

Thumbnail of user kamim5
Washington
1 review
0 helpful votes
  • Send Message
June 19th, 2017
Verified purchase

If I were to rate this review solely on the quality of the product and the super timely shipping, it would be five stars. The cake was beautifully made and even my super picky dog enjoyed it!
A mistake unfortunately happened in the processing of my order that resulted in it shipping and arriving late (just by day though); details are not important because mistakes happen. The three stars are because I don't feel I was properly compensated for a mistake that was not of my fault. I received an email explaining the mistake, which I thought was unnecessary. Mistakes happen; don't need to go into detail about the mistake was made just to throw someone under the bus. All that was needed was something about there was mistake in the processing of the order that may or may not result in a delay in delivery. All I received was the email and an order that arrived a day late. Nothing else.

Thumbnail of user desaixm
Missouri
1 review
0 helpful votes
  • Send Message
May 4th, 2017
Verified purchase

Not only did the dogs love the cake. I ordered it late and they were still able to send me one on time. They were in constant contact making sure it got here in time for the Pawty. I would recommend them to anyone

Thumbnail of user shuqianz
Arizona
1 review
0 helpful votes
  • Send Message
October 14th, 2020

Delivered on time and the cake was cute. My dogs love it. I think the price it little bit high due to the size of the cake but I'm ok with it. The materials seems health and natural. Would order again.

Thumbnail of user heathera56
Kentucky
1 review
0 helpful votes
  • Send Message
June 12th, 2017
Verified purchase

The cake arrived in tact and on time, which was positive. However the cake itself was not colorful, as I ordered, nor did it have a large number 1 on the cake, which is what is marketed on the website. It was just a rope with nothing else. I realize they removed carob due to melting but another topping should have been substituted in it's place. For the price, I was disappointed with the quality. Fortunately, my puppy didn't mind and life goes on.

Thumbnail of user ginam478
New Hampshire
1 review
4 helpful votes
  • Send Message
November 7th, 2020

This is my second time ordering because the first was just so well done & my pup loved it! This time when I ordered I feel even tho i ordered the same size cake as before, it was a bit smaller, SO much messier (coloring everywhere, words not centered, thrown together really) & I got no "candle" my first experience was amazing! A bit disappointed today, but hopfully my pup enjoys her cake later! Hopeful that if I order again there's more care taken in the process since paying almost $50 for a cake & toy..

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.

Company Representative

Thumbnail of user johnb768
John B.
Typically does not respond to reviews

How do I know I can trust these reviews about Okra and Molly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Okra and Molly?