• Okra and Molly

Okra and Molly

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Overview

Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.

  • Service
    42
  • Value
    42
  • Shipping
    43
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
125
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How would you rate Okra and Molly?
Top Positive Review

“Always on time, Always Perfect”

Melissa M.
10/23/24

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Top Critical Review

“Beware feeding their cakes to your pups”

Rickey M.
6/11/24

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Reviews (526)

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Reviews that mention popular keywords

birthday cake (91) customer service (70)
Thumbnail of user kathym216
Tennessee
1 review
0 helpful votes
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February 1st, 2018
Verified purchase

Cake got to me the day before, it was beautiful, and the dogs ate it up. My dog was very picky, and she loved it. That was Donna's last Birthday, she had cancer and I had to let her go right after Thanksgiving. Molly and Okra made her last party so special

Thumbnail of user ginam478
New Hampshire
1 review
4 helpful votes
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November 7th, 2020

This is my second time ordering because the first was just so well done & my pup loved it! This time when I ordered I feel even tho i ordered the same size cake as before, it was a bit smaller, SO much messier (coloring everywhere, words not centered, thrown together really) & I got no "candle" my first experience was amazing! A bit disappointed today, but hopfully my pup enjoys her cake later! Hopeful that if I order again there's more care taken in the process since paying almost $50 for a cake & toy..

Thumbnail of user diced
Michigan
1 review
0 helpful votes
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October 30th, 2018

My dog fatty is our spoiled little baby. We've had him since he was four months and he's such a well behaved boy. So for his first birthday we knew we had to have the best for him. First off, I want to thank you guys for sending those incredible party decorations such as the banner and balloons. He tore the squeekers out of the toy in less than an hour (he does it to all his toys) the cake was perfect and the candle looked so realistic. He slept from 8pm until 8am this morning from all the fun he had for his first birthday yesterday and it was perfect. We definitely will be revisiting this site every birthday. Thank you so much.
Kelsey, Lea and Fatty

Thumbnail of user katiem213
District of Columbia
1 review
0 helpful votes
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October 9th, 2018

I was extremely impressed with the quick response right after ordering and was extremely excited it arrived 2 days early! Thank you so much! It looks great and he loved it! Will definitely be ordering from you again!

Thumbnail of user karena118
New Jersey
1 review
0 helpful votes
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February 24th, 2017
Verified purchase

I actually sent this cake to Candice for her 14 yr old lab Lucky. He loved it. I was texted after I placed the order about the exact delivery date ( which was spot on) They just keep everything personal & as you can witness on Instagram *******@roofusandkilo. It was delicious.

Thumbnail of user mariahs42
California
1 review
2 helpful votes
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November 6th, 2020

Horrible customer service. Only giving 1 star because I had to. Zero stars Is deserved.
I order a cake for my dog. I wrote in the details how I want my cake green. I would have been satisfied with green writing. I did not receive what I ordered. I was subscribe to there subscription. I also ordered a month in a half ahead of my delivery date. When I received my cake it was nothing that I asked for. I contacted customer service. They basically said screw me we can't help or change anything it was my fault. I told them I wrote in the details what I wanted. They said we don't look at. So they didn't even read my details box and couldn't contact me back that I need to change the order. Refuse to fix the issue with an unsatisfied order. Don't waste your time! Order somewhere they put customer satisfaction first!

Thumbnail of user johnb768
John B. – Okra and Molly Rep

From the site: "Base Colors are Flavor Assigned. All decoration colors are Baker's discretion, based on your gender and icing selections(natural or colorful). If you'd like to be more selective, please visit the Color Your Own Page."
We are not responsible for customers that refuse to read the site. Please be sure you understand what you're ordering, as we only ship what you order.

Thumbnail of user nicolew261
Texas
1 review
0 helpful votes
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May 6th, 2019

Very helpful. Helped me get a cake in time. Made suggestions and it turned out great! Opened it and it was packaged so cute and the cake and candle were exactly what it looked liked online. I got the peanut butter and she loved it.

Thumbnail of user elised20
Colorado
1 review
5 helpful votes
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April 14th, 2019

I was super pumped to get a custom cake and bow tie for my poodles first birthday. I had ordered the cake 10 days in advanced, and unfortunately it did not arrive on time. Per OKRA&MOLLY policy, they won't refund once it's in the carriers hand, so I'll just have to do a charge back through my bank.

Thumbnail of user gwendolynl89
Pennsylvania
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

We found Okra and Molly by coincidence and have been ordering ever since. We have 2 dogs and make it a point to order their cakes every em year for their bday. We've tried both flavors and they're always a hit. Our dogs even share with their friends who all love the cake as well. The cakes look amazing too which helps us feel like we're spoiling our Dillon and Darcy who deserve all the spoiling in the world!

Thumbnail of user jessicaj520
Michigan
1 review
0 helpful votes
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June 22nd, 2020

This is the second year I've gotten pupcakes from you to celebrate our Barkdays and the dogs love them and I love the care that goes into each package and every lovely cake! Thanks so much for helping me celebrate my pups in yummy style!

Thumbnail of user quinne8
Minnesota
1 review
0 helpful votes
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May 10th, 2017
Verified purchase

They went above and beyond, and have thus earned the coveted fifth star. They used email, phone, and text to work out a solution to a problem, and were very friendly and professional throughout. Great job!

Thumbnail of user jessicac183
Virginia
1 review
0 helpful votes
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June 10th, 2017
Verified purchase

I ordered my dog a cake for her birthday and the company got back to me really quick about my questions. They respond back very fast. My cake was delivered earlier than expected which was great and it looked amazing. The dogs thought it tasted great. They gobbled it down! It was a large cake and was well worth the price! I will be ordering from here again and reccomending Okra & Molly to friends and family!

Thumbnail of user renates3
Illinois
1 review
1 helpful vote
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November 6th, 2017
Verified purchase

We ordered a a cake for a doggie birthday party and the cake was awesome! All the dogs enjoyed it, it was quite adorable. Will definitely order from here again. We also ordered the balloon toys which my dog loves, the only drawback was the toys arrived after the party :(

Thumbnail of user morganp205
New York
1 review
1 helpful vote
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February 1st, 2023
Verified purchase

My pups absolutely love when their birthdays come around. The cakes come looking SO nice. The dogs sniff the box as soon as it gets delivered. They love the taste. We give it to the dogs for a couple days as they are big. They are a great price. We will always celebrate our dogs birthday with Okra and Molly cake. Thanks for being so great and convenient

Thumbnail of user brackynm
South Carolina
1 review
0 helpful votes
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December 14th, 2019

I've ordered cakes from okra and Molly for two years now! And I've been happy every time. My dogs love their cakes! And eat every bite! It's always a delight ordering from you guys! The cakes always arrive beautifully and on time!

Thumbnail of user butterskotchb
Missouri
1 review
0 helpful votes
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April 23rd, 2020

My dog simply loved her peanut butter birthday cake! She's a small dog so I didn't want her to eat it all at once and when I tried to take it away from her she was holding onto it so tight she loved it!

Thumbnail of user kendallr48
Wisconsin
1 review
1 helpful vote
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December 30th, 2021
Verified purchase

I ordered a cake for my puppy and was forewarned that there were a few cracks in it and was given a free brownie as well as half my money back without even asking. When the cake came there was only one noticeable crack and if i hadnt been told before hand i probably wouldn't have even noticed. The cake was still very pretty and my dogs loved it!

Products used:
dog bonemosaic cake

Service
Value
Shipping
Quality
Thumbnail of user valeriek153
Arizona
1 review
0 helpful votes
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December 16th, 2020

This company is THE doggie cake go to!
Get your cake here!
They're nice and professional
Quick/ On time/ Precise with shipping
You can schedule an order way in advance
The cakes taste amazing/ our dog loved his
The price is affordable
Looks awesome in pictures
Our dog still gets slices of his cake that we stored in the fridge as snacks/ high value treats
They sent us a dog tag as a gift
A total surprise gift that Remi proudly wears.
Thanks guys!

Thumbnail of user mirandap53
Arkansas
1 review
1 helpful vote
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July 8th, 2020

I ordered a cake a bit last minute, and right before a holiday, and still received my cake the day before I needed it. They were out of the flavor I originally asked for, but they contacted me to let me know. I'm highly impressed with the entire experience, and the cake was superior! Thanks so much for making my Yorkie's 7th Birthday!

Thumbnail of user vickip420
New Jersey
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Ordering was easy and my babies birthday cake arrived on time. The most important thing was he loved it. He grabbed the whole thing and wouldn't share any of it with the other puppies at his birthday party, except for crumbs.

Thumbnail of user tiggerd
Arizona
1 review
0 helpful votes
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May 9th, 2017
Verified purchase

I was missing a couple of items and when I contacted them through the email I received, they responded immediately and shipped those items the same day. I will definitely use them again use them again and pass this site on to family and friends

Thumbnail of user amandah339
Georgia
1 review
0 helpful votes
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March 26th, 2019

I usually make my own birthday cake for my dog but I was unable to be with her on her birthday so I ordered one. It was above my expectations! Shipping was fast and the quality of the cake was impressive! My dog loved it

Thumbnail of user polinak2
Maryland
1 review
0 helpful votes
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August 31st, 2017
Verified purchase

I had originally elected to pay extra for quicker shipping. I received a text from them saying they actually could get the cake out to me using regular shipping and they could refund me the cost for the extra shipping I was charged. Awesome!

Thumbnail of user kelseym21
Florida
1 review
0 helpful votes
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February 20th, 2017
Verified purchase

This was a wonderful surprise birthday present for my dog's 2nd birthday. I understand that this was ordered last minute and Okra & Molly rushed to get it to us on time! Great thanks for that! Sirius loved his cake and I loved the adorable pictures I got to take while he ate it!

Service
Value
Shipping
Quality
Thumbnail of user carolinae24
California
1 review
5 helpful votes
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April 9th, 2021

I followed the directions on the website when I ordered a cake. It arrived days earlier than it was supposed to. Based on the website and the tag that comes with the cake, it has a shelf life of 2-3 days. When I wrote O&M to explain to them that the cake wouldn't be good for when I needed it and I had followed the websites instructions, they didn't care. I asked for a refund. They said no, then stated that the cake has a 9 day shelf life and that they would no longer respond to my emails. I definitely would not recommend them.

Tip for consumers:
Do not order a cake from them for delivery. It is not delivered when it is supposed to be delivered. They don’t give you a refund for their mistake.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnb768
John B. – Okra and Molly Rep

As stated several times on the site, cakes are good for at least two days after delivery, regardless if they arrive early or not. Cakes are baked for YOUR delivery date. Please read the site before throwing your dog's cake in the garbage.

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From the business

We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.

Company Representative

Thumbnail of user johnb768
John B.
Typically does not respond to reviews

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