• Okra and Molly

Okra and Molly

Write a Review

Overview

Okra and Molly has a rating of 4.6 stars from 526 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Okra and Molly most frequently mention birthday cake, customer service, and peanut butter. Okra and Molly ranks 5th among Pet Supply sites.

  • Service
    42
  • Value
    42
  • Shipping
    43
  • Quality
    41

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.2%
Positive
15
Neutral
0
Negative
2
125
See all photos
How would you rate Okra and Molly?
Top Positive Review

“Always on time, Always Perfect”

Melissa M.
10/23/24

I've ordered with Okra and Molly twice for my pups birthday and each delivery has been wonderful. The designs are so cute. I love the additional party items and favors you can add to your order. Most importantly, my dog has LOVED his cakes.

Top Critical Review

“Beware feeding their cakes to your pups”

Rickey M.
6/11/24

The cake I got for my pup arrived on time, and it looked great! My pup really enjoyed it as well, but a day later and the poor thing is miserable. My pup doesn't usually have a sensitive stomach and has had cakes/treats from other bakeries without any issues. I'm not sure why this cake hasn't sat right with her stomach, but this wasn't the way I expected to rein in her 3rd birthday. Beware when feeding their cakes to your pups!

Reviews (526)

Rating

Timeframe

Other

Reviews that mention popular keywords

birthday cake (91) customer service (70)
Thumbnail of user consuelom
Oregon
1 review
0 helpful votes
  • Send Message
May 2nd, 2017
Verified purchase

I loved the cake, however, the word Adoptiversay was missing. I'm not sure if that was my mistake or if it was missed by the staff. Also, I expected the hat to be bigger :)

Thumbnail of user maryelsap
Florida
1 review
0 helpful votes
  • Send Message
June 20th, 2017
Verified purchase

Loved the package. Was here on time. And totally worth it for the money. Lilly was very happy with the cake and I was happy for the cool pictures. Thank U sooo much

Thumbnail of user barbarar2693
Colorado
1 review
0 helpful votes
  • Send Message
September 9th, 2023

I am so happy I found Okra & Molly! Excellent customer service, the cake arrived on time and in perfect condition!

Products used:
Birthday Cake

Service
Value
Shipping
Quality
Thumbnail of user kaceer1
California
1 review
0 helpful votes
  • Send Message
February 15th, 2022

I am so in love with my baby's cake A we purchased the 3 tier cake and it arrived in perfect condition AND this is the first cake we've gotten him (he's 7) that he actually wants to eat!

Thumbnail of user hopeb48
Washington
1 review
1 helpful vote
  • Send Message
October 5th, 2019

Thank you guys for doing awesome job for my dogs bday cake and getting it on time even though i orderd the last min i really appreciate it u guys are the best

Thumbnail of user danielp1014
California
1 review
1 helpful vote
  • Send Message
September 5th, 2020

Great packaging, smelled good enough for me to almost want to taste it! Dogs loved the peanut butter cake!

Thumbnail of user malihae
New York
1 review
0 helpful votes
  • Send Message
September 3rd, 2020

The pupcake was too pretty. It was perfect. My doggo babies loved it sooooo much.
I can't thank okraandmollypupcakes enough.
Thanks for making my babies birthday so special.

Thumbnail of user annaj177
Pennsylvania
1 review
5 helpful votes
  • Send Message
December 1st, 2019

I was very excited to order my boy a cake for his first birthday so he could enjoy it with family while we were on vacation for the Thanksgiving holiday. I placed the order in advance and set the delivery the day before I needed it, just in case. When I placed the order the address kept autocorrecting to a different but equivalent and still correct address on their order form, since it was equivalent change I proceeded to order his cake.

The cake seemed to ship on time, but then suddenly the cake was undeliverable and was sent immediately back to sender. I contacted customer service with my concern and was told that "in past experiences, roads like that generally have another name that is recognized by the post office" and that a new cake could be made but wouldn't be shipped until the next week. I let them know that there is an alternate street name which I tried to enter repeatedly but it would not be accepted by their order form, and that a cake next week wouldn't be acceptable, the cake was ordered timely for a time-sensitive event. There was no reply to my concern, and it has been 4 days and I have not been offered a refund for an order I didn't receive due to their ordering system. I contacted the company early enough that a new cake could have been made and overnighted to the address I tried to ship to originally.

I hardly ever submit reviews for poor service but do yourself a favor and order elsewhere, his birthday came and went and I never received a refund or an apology from the company.

Service
Shipping
Returns
Thumbnail of user johnb768
John B. – Okra and Molly Rep

Or do yourself a favor and make sure to put the correct shipping address on your order. O&M ships to the address you provide. Writing the correct address is the customer's responsibility, and shipping to that address is our responsibility, which we did in this case.

Thumbnail of user susanh272
South Carolina
1 review
0 helpful votes
  • Send Message
July 23rd, 2017
Verified purchase

I loved all the products that I purchased and will continue to do business wuth this company. The cake was beautiful. I also bought a bowtie and a monkey toy. The dogs had a blast!

Thumbnail of user phyllisk30
GB
1 review
0 helpful votes
  • Send Message
March 16th, 2019

Ordered the Bonemosiac from the UK to deliver in the US.
Easy peasy to order.
Arrived spot on time and from the pictures I've seen its superb.
Would definitely order again and again

Thank you

Thumbnail of user lisaf261
Georgia
1 review
0 helpful votes
  • Send Message
May 9th, 2018
Verified purchase

Okra & Molly were so wonderful to fill my last-minute request and deliver to me! They went above and beyond and were so easy to work with. My 14-year-old $#*!zu LOVED his birthday cake!

Thumbnail of user nicolef66
Florida
1 review
0 helpful votes
  • Send Message
July 27th, 2017
Verified purchase

Was so excited to open this fun box with my custom puppy cake. Hope my baby likes it at his birthday party! Stay tuned!

Thumbnail of user dallasj10
Tennessee
1 review
0 helpful votes
  • Send Message
November 1st, 2017
Verified purchase

Customer service was very friendly and understanding. As a first time buyer with Ella + Mills they helped clarify a few things I mus interpreted.

Thumbnail of user bridgetn1
Colorado
1 review
0 helpful votes
  • Send Message
September 7th, 2017
Verified purchase

The cake was lovely and even though onyx isn't a hat guy he still enjoyed his treats. Shipping was top notch. Thanks! We will see you next birthday!

Thumbnail of user bethr131
Kentucky
1 review
0 helpful votes
  • Send Message
May 1st, 2019
Verified purchase

Five stars across the board! Unique products that fill a niche for people that adore their pets. Ordering, delivery and quality were top notch.

Thumbnail of user shealeed
Illinois
1 review
1 helpful vote
  • Send Message
March 17th, 2019

I loved this! So did my pup! There was care put into the cake! Will purchase again! Everything came on time and was beautiful!

Thumbnail of user michelleo80
New York
1 review
0 helpful votes
  • Send Message
August 5th, 2018
Verified purchase

Found them online right before my dog's first birthday with us-ordered at the last minute but still arrived a day early, was really cute and my dog LOVED his cake!

Thumbnail of user amya172
California
1 review
1 helpful vote
  • Send Message
August 1st, 2018
Verified purchase

Love your product and love how happy it makes me little ones, now if you'd make something for my cat I'd be in heaven

Thumbnail of user deborahl62
California
1 review
0 helpful votes
  • Send Message
April 29th, 2017
Verified purchase

We bought the "just because" cake for our girl Gracie and she loved it! We plan on ordering again. Thank you so much!

Thumbnail of user lesleyp13
Oregon
1 review
1 helpful vote
  • Send Message
December 1st, 2017
Verified purchase

The cake was so perfectly detailed, shipping was great, got here in time. Would definitely use again and recommend to other doggie parents!

Thumbnail of user cathyc162
California
1 review
1 helpful vote
  • Send Message
July 1st, 2018
Verified purchase

The cake was adorable and he and his doggie friends loved it. Great quality. Arrived on time. Super cute! Would definitely order again.

Thumbnail of user melissab184
New York
1 review
0 helpful votes
  • Send Message
September 4th, 2017
Verified purchase

We loved the cake for Abby's 1st birthday. It was beautifully decorated and must have tasted good since Abby ate it all.

Thumbnail of user nickg355
Wisconsin
1 review
0 helpful votes
  • Send Message
February 16th, 2020

It came in on time and looks great my dog loves it thanks guys for making his day with the special treat

Thumbnail of user jeanettet15
New Jersey
1 review
0 helpful votes
  • Send Message
August 5th, 2017
Verified purchase

Thank you for your service It made my doggy's birthday special! Cake arrived on time as promised and she loved it!

Thumbnail of user begieb
New Mexico
1 review
0 helpful votes
  • Send Message
February 1st, 2017
Verified purchase

Loved their website, very easy to use. They have really cute products, and I can't wait to order from them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We're a dog cake bakery providing holiday, birthday, and adoptiversary cakes to owners who want to celebrate with their best friend. Also includes dog toys.

Company Representative

Thumbnail of user johnb768
John B.
Typically does not respond to reviews

How do I know I can trust these reviews about Okra and Molly?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Okra and Molly?