Sitejabber Website Reviews and Complaints
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OKX

Overview

OKX has a rating of 2.8 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OKX most frequently mention and customer service. OKX ranks 1st among Centralized Exchange sites.

service
71
value
67
shipping
29
returns
32
quality
64
This company does not typically respond to reviews
+29
How would you rate OKX?
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Philippines
1 review
0 helpful votes
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Very fast exchanging trading web3 wallet
August 10, 2023

Very smooth for making transaction and trading experience

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We want to convey our heartfelt appreciation for your feedback. Your input is truly valued, and your continuous support is of immense importance to us.

South Africa
1 review
0 helpful votes
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Tk
August 10, 2023

We fast on the transaction & less charge of fees 100%

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Hello there, Picha T. Thank you for your feedback, which holds immense value for us. Your input is cherished, and your support is greatly appreciated.

Indonesia
1 review
0 helpful votes
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Trader pemula
August 9, 2023

Sebelumnya iseng iseng belajar trading crypto di OKX ternyata tidak sesulit yang terbayangkan... setoran deposit yg lebih rendah,token dan koin relatif banyak dan fitur staking yang kompetitif., jadi semakin ingin terus tingkatkan intensitas di OKX

Date of experience: August 9, 2023
Customer S. OKX Rep
over a year old

Thank you for sharing your experience with us! We're delighted to hear that your journey into crypto trading on OKX has been better than expected. It's great to know that you've found the low deposit requirement, a wide range of tokens and coins, and competitive staking features appealing. We're here to support you every step of the way as you continue to explore and enhance your trading experience on OKX.

Spain
1 review
0 helpful votes
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Adaptación
August 19, 2023

Creo que la adaptacion es el punto de partida para la supervivencia. Y si hablamos en forma comercial, me estaria refiriendo a que es la empresa la que se adapta a las necesidades y caracteristicas de los clientes o usuarios para brindarles un servicio que los mantenga juntos. Empresa+Cliente.
Como punto inicial, creo que deberia recibir los correos en mi idioma. Sé que hay un idioma que esta popularizado y se usa en muchos sitios. Pero asi como es importante tratar a las personas por su nombre, también lo es el idioma que este prefiera. Y un simple traductor, puede ser la solucion para agradar a este creciente número de personas.
De momento esta es mi opinión

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Dear Hugo Leandro W. We sincerely appreciate you for sharing your insights with us. We wholeheartedly agree that adaptation is essential to staying at the forefront of an ever-evolving landscape. We understand that adaptation goes beyond just the features of our service – it also includes the comfort and preferences of our valuable users. We fully concur that language plays a pivotal role in the customer experience. We are committed to providing a service that aligns with the individual needs of each user. We take your suggestion of receiving emails in your preferred language seriously and are actively exploring ways to enhance this aspect for more seamless and personalized communication. Your opinion is highly valued, and your feedback will help us continue to evolve and improve to deliver an exceptional experience to our user community. We are always here to listen and work toward your satisfaction. Thank you once again for sharing your perspective.

Germany
1 review
0 helpful votes
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Spitze
August 10, 2023

Es funktioniert soweit über Einkauf per P2P, USDT Freigabe und Weiterleitung. So läuft meine Erfahrung. Sonn in kommender Zeit eingezahlt werden. Bin nur gespannt.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your feedback! We're glad to hear that your experience with P2P purchasing, USDT release, and transfers has been positive so far. We're excited about your upcoming deposits. We're here to support you, so if you have any questions or need assistance, feel free to reach out. We appreciate your trust in OKX!

Viet Nam
1 review
0 helpful votes
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Không có launchpad và launchpool
August 10, 2023

Giá okb không biến động nhiều rất tốt... nhưng không có lợi ích gì cho nhà đầu tư

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Greetings, ngok t. We truly value your feedback concerning OKB. In relation to the aspect of users' benefits, we recommend visiting the provided link https://www.okx.com/okbc for comprehensive information. Should you need additional help, please feel free to contact us once more. Your understanding and support are greatly appreciated.

Romania
1 review
0 helpful votes
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Paenalte lucian
August 10, 2023

Am avut o experienta plăcută și îmi place platforma OKX

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Hello there, Paenalte l. We want to extend our appreciation for your feedback. Your input is significant to us, and your support is deeply valued.