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OKXReviews 174

2.2

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OKX Reviews Summary

OKX has a rating of 2.2 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. OKX ranks 1st among Centralized Exchange sites.

service
88
value
83
quality
79
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Philippines
1 review
0 helpful votes
Follow Japhet Hence Francis Q.
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OKX Experience
August 10, 2023

OKX is my first platform where experience trading, it is the best platform so far until now it is easy to use and fast in terms of trading or P2P trading. It would be great if you give a free trading bunos for the old users...

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Your feedback is greatly appreciated, and we want to extend a big thank you. Your input holds immense value, and your continued support is deeply cherished.

Brazil
1 review
0 helpful votes
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Best exchange
August 10, 2023

Best exchange, always looking out for users. I really like.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We express our sincere gratitude for your feedback. Your input is highly valued, and your ongoing support is truly treasured.

South Africa
1 review
0 helpful votes
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Great crypto wallet
August 10, 2023

I'm so pleased with this platform, very professional and transparency. I always recommend it to anyone doing cryptocurrency. Keep up the good work. My concern is to be able to withdraw to my South African Bank account. If you can make that option Available I'll be more happy

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for offering your valuable feedback. Your insights are significant to us, and your continued support is genuinely appreciated.

Tunisia
1 review
0 helpful votes
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Okx p2p
August 10, 2023

My first time using okx p2p, sincerely very good experience.
Secure smooth and very easy.
The only negative point is missing merchant from my country, okx need to do more marketing campaign.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Your feedback is important to us, and we want to extend a heartfelt thank you. Your insights are valued, and your ongoing support is deeply respected.

Serbia
1 review
0 helpful votes
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Very good and reliable exchange.
August 10, 2023

Good exchange, great app, every user friendly. Very positive experience trading with OKX. Never had any sort of delays with fund flows or anything alike. Keep up the OK work ;)

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We are sincerely thankful for your feedback. Your input holds great importance, and your unwavering support is truly valued.

Pakistan
1 review
0 helpful votes
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Bad experience
September 9, 2023

Bad experience, dual policy, my second level verification was not passed, told that your ID Card is in Urdu, it should be in English, while my another account on OKX has no issue, it verified.
My Dollars are also freezed. Very bad experience

OKX attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 10, 2023
Philippines
1 review
0 helpful votes
Follow Vigio L.
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Okx is super trading app
August 10, 2023

In a year of my experience in trading okx is the very fast and very easy tradding easy to trade and easy buy or sell of crypto.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for offering your valuable feedback. Your insights are meaningful, and your ongoing support is genuinely appreciated.

Haiti
1 review
0 helpful votes
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Just now,That's correct
August 10, 2023

I have only a problem with P2P the server has often a bug.Please fix it! Thank you.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your positive rating and feedback! We're sorry to hear about the issue you're facing with our P2P service. Our team is dedicated to providing the best experience possible, and we'll work on addressing this bug promptly. Your patience and understanding are greatly appreciated. If you encounter any other issues or have further feedback, please don't hesitate to reach out to our support team at support@okx.com

Norfolk Island
1 review
0 helpful votes
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Accurate with OKX
August 10, 2023

I'm very very happy using OKX. Just keep it up, I will always recommend okx to everyone thank you very much for your care.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We extend our heartfelt gratitude for your feedback. Your input is invaluable, and your continuous support is deeply cherished.

Brazil
1 review
0 helpful votes
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I suggest adding PIX payment Brazil
August 10, 2023

I'm pleased with OKX, particularly for its easy asset management and responsive support. I suggest adding PIX payment option to expedite transactions and eliminate intermediaries.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Your feedback is truly appreciated, and we want to thank you. Your insights are significant, and your ongoing support is highly respected.

Jordan
1 review
0 helpful votes
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Simple Secure and Fast Exchange
August 10, 2023

May be a good choice for global cryptocurrency traders looking to buy and sell with low exchange fees. With an account at OKX, you can easily buy crypto using a card, bank account, or mobile wallet. It also offers exceptionally high yields in some cases when participating in staking or saving features

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We sincerely appreciate your feedback and want to extend our thanks. Your insights are important, and your ongoing support is truly valued.

Niger
1 review
0 helpful votes
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One of the best crypto exchange
August 10, 2023

Transaction fees are very low, the plateform is very easy to use even for beginners

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for providing your valuable feedback. Your input is highly regarded, and your continuous support is deeply respected.

Cabo Verde
1 review
1 helpful vote
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OKX is a highly regarded cryptocurrency exchange known for its robust security measures, user-friendly interface, and wide range of supported cryptocurrencies. Its commitment to transparency and innovation has established OKX as a trusted platform within the crypto community, providing users with a seamless and secure trading experience.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Your feedback is important to us, and we want to extend a heartfelt thank you. Your insights are valued, and your ongoing support is deeply respected.

GB
1 review
0 helpful votes
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Trading
August 10, 2023

Great you can maneuver without any problem, the platform is so easy and conducive for beginners and professionals

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

We are sincerely thankful for your feedback. Your input holds great importance, and your unwavering support is truly valued.

GB
1 review
0 helpful votes
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Satisfied and beautiful experience. It am an encouraging operation okx I recommend it to many who don't know about it. Try it is simple to easy to manage.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Your feedback is truly appreciated, and we want to thank you. Your insights are significant, and your ongoing support is highly respected.

Spain
1 review
0 helpful votes
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Adaptación
August 19, 2023

Creo que la adaptacion es el punto de partida para la supervivencia. Y si hablamos en forma comercial, me estaria refiriendo a que es la empresa la que se adapta a las necesidades y caracteristicas de los clientes o usuarios para brindarles un servicio que los mantenga juntos. Empresa+Cliente.
Como punto inicial, creo que deberia recibir los correos en mi idioma. Sé que hay un idioma que esta popularizado y se usa en muchos sitios. Pero asi como es importante tratar a las personas por su nombre, también lo es el idioma que este prefiera. Y un simple traductor, puede ser la solucion para agradar a este creciente número de personas.
De momento esta es mi opinión

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Dear Hugo Leandro W. We sincerely appreciate you for sharing your insights with us. We wholeheartedly agree that adaptation is essential to staying at the forefront of an ever-evolving landscape. We understand that adaptation goes beyond just the features of our service – it also includes the comfort and preferences of our valuable users. We fully concur that language plays a pivotal role in the customer experience. We are committed to providing a service that aligns with the individual needs of each user. We take your suggestion of receiving emails in your preferred language seriously and are actively exploring ways to enhance this aspect for more seamless and personalized communication. Your opinion is highly valued, and your feedback will help us continue to evolve and improve to deliver an exceptional experience to our user community. We are always here to listen and work toward your satisfaction. Thank you once again for sharing your perspective.

Nigeria
1 review
0 helpful votes
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Great
August 10, 2023

Okx has been one of favourite exchange, it's user friendly, fast and have good customer service experience

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you so much for your positive review! We're delighted to hear that OKX has become one of your favorite exchanges. We strive to provide a user-friendly platform, fast transactions, and excellent customer service. If you ever need any assistance or have questions, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to ensure your trading journey is smooth and successful.

Singapore
1 review
0 helpful votes
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I've been using the OKEx app and wallet for a while now, and I must say that my experience has been nothing short of exceptional. From its user-friendly interface to its robust security features, OKEx has truly impressed me in every aspect.

The OKEx app is a well-designed masterpiece. Navigating through the various sections is a breeze, making it easy to execute trades, monitor market trends, and manage my portfolio on the go. The intuitive layout provides quick access to all the essential information I need, and the real-time price tracking has proven to be accurate and reliable.

One of the standout features of the OKEx app is its seamless integration with the OKEx wallet. The wallet's security measures, such as two-factor authentication and biometric login, ensure that my assets are always well-protected. The ability to store a wide range of cryptocurrencies securely in one place gives me peace of mind, knowing that my investments are safe from potential threats.

What truly sets the OKEx app and wallet apart is their commitment to customer support. Whenever I've had a question or encountered an issue, the OKEx support team has been prompt, professional, and knowledgeable. It's reassuring to know that help is just a few clicks away.

In addition to its impressive features, the OKEx app and wallet reflect a dedication to staying up-to-date with the ever-evolving world of cryptocurrency. The inclusion of new tokens and the continuous improvement of the user experience demonstrate OKEx's commitment to innovation.

In conclusion, my journey with the OKEx app and wallet has been a delightful one. It has simplified my cryptocurrency trading and management, offering convenience, security, and top-notch support all in one package. If you're looking for a reliable and feature-rich platform for your cryptocurrency needs, I wholeheartedly recommend giving OKEx a try.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you so much for your incredibly detailed and positive feedback! We're thrilled to hear that your experience with the OKX app and wallet has been exceptional. We designed our platform with user-friendliness and security in mind, so it's wonderful to know that these aspects have resonated with you.

Your appreciation of the app's design, real-time price tracking, and seamless integration with the OKX wallet means a lot to us. Ensuring the safety of your assets through features like two-factor authentication and biometric login is a priority, and we're glad you feel your investments are well-protected.

Our dedicated customer support team is always ready to assist you, and we're glad to hear that you've found them prompt and knowledgeable. We're committed to staying ahead in the cryptocurrency landscape, offering you new tokens and continuous improvements to enhance your experience.

Thank you for wholeheartedly recommending OKX to others. We're honored to be your platform of choice for cryptocurrency trading and management. Should you have any questions or need further assistance, don't hesitate to reach out. Your satisfaction is our motivation to continue providing the best service possible!

Hungary
1 review
1 helpful vote
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Great and easy to use platform
August 10, 2023

I am 100% satisfied with OKX, and I really like to use the staking feature for generating passive income.

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your positive feedback and for choosing OKX! We're delighted to hear that you're enjoying the staking feature to generate passive income. If you have any questions or need assistance with anything else, feel free to reach out. Your satisfaction is our priority, and we're here to provide you with the best experience possible.

Rwanda
1 review
0 helpful votes
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Love okx
August 10, 2023

Trading crypto via okx since 2022 January I gained profit because I started from 2$ now I have $1500

Date of experience: August 10, 2023
Customer S. OKX Rep
over a year old

Thank you for your amazing journey with us since January 2022! We're thrilled to hear about your profitable experience on OKX. Your success is truly inspiring, and we're here to support you every step of the way. If you ever need assistance or have any questions, feel free to reach out. Happy trading and here's to more growth ahead!

From the business

OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem. With monthly Proof of Reserve releases, OKX is trusted by over 50 million global users. OKX is the fastest and most reliable crypto trading app for professional traders everywhere.

- Buy, sell, and trade 350+ tokens with 100+ local currencies
- Duplicate moves from top traders in the industry in just one click
- Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Wallet

With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world where financial access is backed by blockchain and the power of decentralized finance.


okx.com
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