OLDIES.com

I purchased over 10 DVDs from this website to set aside for my daughter each year for her birthday. Upon opening her gift, Karate Kid, there was NO dvd inside! On top of that, I didn't receive one of the DVDs that was "in stock" until 6 months later because it was backordered. Lastly, Free Shipping isn't free to Hawaii no matter how much money is spent.

Talking to customer service agent, Lynn, is like pulling teeth. This company will take your money and run. Their customer service SUCKS! This company is bad! Buyer beware.

After two weeks of waiting for my order, I called oldies.com customer service and was told the product was out of stock. The representative did not apologize and said they would not give me a refund since I used PayPal. Very horrible service, no help whatsoever. Do NOT use this site.

Still waiting on my simple order for two CDs ordered Nov. 5. Order was to be shipped Nov. 6 or 2 - 8 business days. Here it is Nov 18. I called to cancel and they said they don't even know when the order would be shipped, but they charged my Mastercard. The customer service person stated she had no idea when the two CDs would come. Wow! The first lady was very rude and no help with the second call...

I should have learned from my initial experience with this company!

After trying them about a year ago with no success for a listed "in stock" item (and rude customer service), I foolishly tried a second time a week ago. Yet again, I ordered an "in stock" item, and after no shipping for a 5 days I finally get an email cancelling my order as "out of stock"!

No need for 3 strikes here... I am done with this company!

Ordered two Christmas CDs before Thanksgiving that was acknowledged on 11/23/20 and supposedly the order began processing in early December and shipped on 12/10/20. Tracking worked until 12/14/20, and as of 12/31/20, no information since then. Called yesterday 12/30/20 and was told I had to wait 45 days for a refund, so I asked if I could speak with a manager. I was told yes, and I am still waiting for a promised call back. I am a long-time, loyal customer, who has not previously had any problems whatsoever. Nontheless, I resent being treated this way. I've asked my credit card company to remove the charge from my account.

Let me begin by saying that if you place an order with Oldies.com, and it is in stock, gets delivered to your home, and is in good shape - then they can be a decent company to to do business with. However, if you have any problems AT ALL with your order, give up. I placed about a half dozen orders that were problem free, and other than it taking a loooong time to receive your orders, they were fine to do business with. But the last order I placed had a damaged record. I contacted their very unfriendly customer service department who told me to ship it back, which I did. And then there was silence for weeks. A few emails later, and they admitted they received my return but they are really swamped.It is now 9 days later and they have yet to refund me. Emails, phone calls... nothing seems to help. I would avoid doing business with Oldies.com. There are too many other reliable sites selling the same items that they offer.

I ordered 27 vinyl LP's on March 7. My credit card was charged on March 9. Additional charges were made on March 12, and as of March 27 I have received a grand total of 5 of the 27 LP's I ordered. Those 5 came in two boxes, and each box had a printed notice saying any parts of the order that had not shipped would not be charged until they were shipped. THIS IS A LIE. This company takes the money up front, then meanders through putting purchased items into boxes for eventual shipment. I am going to call my credit card company and charge back those albums that have not been shipped and made a complaint to BBB. There are too many online retailers selling the exact same product to put up with Oldies.com dismal customer support. Never again.

Oldies is an inexpensive way to extend your CD collection, with access to recordings by singers. Composers, and record labels that provide pristine recorded copies of the work of composers, vocalists, and instrumentalists of the wonderful artistic creativity during the creation and influence of the American popular music that has expanded throughout the world during this century and the last, and that continues to thrive.
Oldies supplies inexpensive high-quality recordings available via on line, mail, and telephone ordering. Treat your appreciative ears to some OLDIES!

I loved the concept of this site and their apparent selection. But after I ordered 3 products and waited 3 weeks and 2 phone calls later, they still hadn't filled my order. I cancelled and bought from Amazon. If they would improve their service, I would buy from them. I was even careful to only order items that said "ships in 1-3 days". Well, 15 days later, still no shipment. Order cancelled. :o(

I ordered a tote bag as a gift. Oldies charged me and said my order was processed. I emailed two weeks later, no response. I called to demand what was going on. That was when they told me the item was not available. They did not seem concerned they took my money for something they did not deliver. They said it was because I used PayPal. They hung up on me twice before getting to the point where they would agree to refund my money. These people are thieves.

I see alot of reviews but with all honesty I had a great experience with them. Everything came on time and we'll pack. When opening the package all the CD where brand new. No damage at all. I'll definitely try them again.

For music fans who are CD buyers, Oldies.com is indispensible. Great catalog that spans contemporary to historic, pop to the weird and wacky and every transaction has been spot-on. Thanks for the great service.

I recently purchased two DVDs from Oldies.com. For some reason, the U.S. Postal service claimed the address I provided, which is my home address, was undeliverable. I do not blame Oldies.com for this. But instead of providing me with a full refund, they still charged me for the shipping fee even though the package was never delivered to me.

I ordered 4 records, all came in damaged covers, 1 was unplayable. I emailed customer service and was told I needed to call their customer service during their business hours. When I called, I was told a replacement was being shipped and given an ETA. After another 2 weeks waiting I contacted customer service again and was told nothing is being shipped and they won't honor a return.

Don't waste your time, their packaging is terrible so if your order is damaged they won't do anything about it. I have email chains and phone logs to support this review.

I placed my order on November 28 and still cannot get a clear answer as to why it hasn't shipped. I've spoken with 3 different representatives - 2 whom were pleasant and professional, and 1 whose name is M***a, who was rude and unhelpful - and they've stated the product is in stock and should have shipped. I've explained that this is part of a box of gifts being shipped across the U.S. and it's holding that up. I tried to cancel today and the unhelpful representative mentioned above said it cannot be canceled because it's "wrapped in the warehouse."

Lesson learned - wouldn't buy from them in the future.

Watch out for this company! They are ripping you off! My brother has placed numerous orders with them. They bill you for all the items you place, but do not always ship everything. Yet they don't credit you credit card for the items you did not get but were billed for! That is fraud! Won't do any more business with them!

Ordered one record on the 12th of November, status was currently processing until today, December 2nd, when they cancelled my order. They used to be a good site, now they are a joke. Will never order from them again.

I placed an order on November 20,2020. Oldies.com promptly took my money. Oldies.com has not given me any status of my order. It's now December 20,2020, still no status of my order. This purchase was a Christmas gift. No gift and now no money and still no status of my order. I have tried to contact them numerous times. My opinion, Oldies is not a good place to spend your hard earned dollars.

Pre-ordered an item with a tentative shipping date. Release day came and went with no notification of actual shipping. Called customer service and was told they would take care of it. Called 3 MORE TIMES over a 2 week period and all representatives told me the same thing. "It's in stock, I don't know why it's not shipped."

Finally had enough waiting and called to cancel the order and asked for a refund. Was told no problem and here we are 3 days later and they email me with shipping information on the product I canceled.

Took them 3 weeks from the preorder release date to send it to me. I could have ordered off Amazon and got it for less in less time.

This place is a train wreck. They lie about telling you that it shipped, then you finally get an email that tells you it shipped days later that it actually did. Never again will I deal with this $#*! pit again.

I watched a dim, soft-focused copy of "Portia on Trial" with Walter Abel and Frieda Inescort on Youtube, enjoyed it very much, and decided to buy what I thought would be a nicer copy from Oldies.com. No such luck. The Oldies version looks suspiciously like the Youtube version. But shame on me! I've rarely ordered a film from Oldies that wasn't a tremendous disappointment.

I have never had a problem with anything that I order from them. Never had any trouble getting hold of anyone when I had a question. The persons that I spoke to have always been polite and very helpful.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies to date I have not received Refund of postage Aus$21. Oldies.com choose to ignore my 6 requests for Refund which they claim is being Refunded since 23 Jan 2021.