OLDIES.com

The package arrived quickly and was well packaged. Usually they take longer but this one went out quickly. I will be ordering again.

This business is awesome and delivers the merchandise in a timely manner online! I am a regular customer of oldies for quite sometime! They have an extensive collection of music and movies. I personally recommend oldies for all collectors of music, movies etc. thanx

I have ordered CD's frequently in the past, but I am going to stop ordering alot in the future because of the shipping charges that are added on. I can't keep ordering enough CD's to reach $75.00. I will find it more cost effective to purchase CD's on Amazon, and not pay shipping charges.

I tried ordering a product twice from Oldies.com. Couldn't process both times. Month later wanted to charge me for products. Proceeded to remove the payments for products from my account. I tried having the order canceled. They said that they can't cancel the order once the order has started being processed and that I can return the product once I received it. Money was then put back into my account. Days later was removed from my account again. If they can't process the order, but also can't fill the order, then why can't they cancel the same order since they are going back and forth on the payments. I'm getting ready to cancel my card just so they'd stop removing and adding money from my account. Again, I was told it couldn't be processed. Then told they couldn't cancel it, but yet they can't just fill it so that I can receive it and then return it so that I can get my money back.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies todate I have not received Refund of postage AUS$21. Oldies.com choose to ignore my request for Refund which they claim is being Refunded since 23 Jan 2021.

I always put multiple items into my cart and have them shipped when delivery will be convenient or when I have the funds to make the purchase. Shipments ALWAYS arrive in a timely manner and in perfect condition. I highly recommend them if you like any of their products - prices are great also and generally complare favorably with both Amazon and eBay.

Ordered 9 LP's. Recoeved 2 LP's that were playable and 7 that were warped beyond playability. Called Oldies customer service and spoke to a rep that assured me they would hand pick the best copies of the 7 unplayable records and send those to me and they should be there within a week. I hung up the phone satisfied with this solution. No records ever arrived. I called a second time and this time spoke to Bernie who runs this particular dept. Bernie again told me that they would hand pick out the best copies of the 7 cereal bowl shaped records that they sent me. Again I waited and received nothing. I call a 3rd time only to be told I need to wait and call back when Bernie is there. At this point I have no comfidence in Oldies.com and am convinced that they are just not interested in helping me at all. If you want damaged and unplayable albums and like being lied to then oldies is the place for you.

I bought the 50s No. 1s 60 ESSENTIAL CD from these people 3 times and got refunded 3 times. Their ad says they had 4 in stock each time. After the refund yesterday, the ad still says they have 4 in stock. Nice.

This label however that works has the right to repress some CDS and press them in a CD-R format. A few months ago I bought an out of print CD from them. The only way I could get it was to have it in the CD-R format, Many months went by before I opened it. The CD-R was processed incorrectly on their behalf with the last 2 tracks damaged in play back. I called to to report it and they said too much time had passed for a new copy to be sent. WTF- You processed a damged cd and no matter how much time has gone by you should have sent a replacement copy. Talk about poor customer service-never again will I order from them.

This company is quick to deliver their product and when, during the Trump decline in mail service my package toured the United States before arriving, they were responsive in tracking the package and backed up their guarantee. I've bought from them for 20 years and they are my first choice for great CDs and DVDs.

Well I am a little surprised to find so many negative reviews, I personally love this site, they has so many DVD's, CD's, and yes even records, it can get time consuming to go though it all, delivery time for me was fast, and efficient, my only problem with them is sometimes customer service is hit or miss if there is a problem with your order, but overall there shear selection keeps me coming back for more.

I ordered 6 vinyl LP records from oldies.com because the price was fair. I received 2 of the same album because the description claimed they were two different albums, but they were identical. One of those identical albums was so badly warped it could not be played at all. The one I could play was also warped, but not as bad. Then I opened up the Night Ranger "Big Life" album and the record looked like someone took a bite out of it. The previous owner must have been aware of this since the broken pieces were not in the sleeve or anywhere to be found. The Sad Cafe album I bought was cupped so bad I could use it as a dog bowl. The Tony Banks album, which was still in its shrink wrap, was filthy and the wrap was literally baked onto the album cover (though it did come off cleanly). Not a single album played and deserved about an F (rating on Discogs).

Upon giving them a poor review on their site I was contacted by Bernie who apologized and told me he'd see that I got a full refund and within 24 hours I did. This I appreciated immensely, but I am now gun-shy about ordering from them again. Maybe when I see more positive reviews.

Anyway, all is well and I'll just hunt down the albums I wanted somewhere else.

Oldies.com as an excellent supply of CDs, DVDs, and other items like books and magazines. The service is excellent, and they are always willing to help you. I highly recommend this site.

I had previously ordered from this company a few times when I ordered the Godfather Trilogy and a book about movie speeches. I received an email stating that my movies had been delivered to my mailbox. I checked and they were not there. I waited a few days and visited my local post office. They tracked the package and saw that it had at least been near my apartment complex but did not know exactly what box it had been placed into. I then called Oldies and was treated very rudely by a representative. I asked to speak with someone that may care about my little situation. The rep put me on hold. After I sat on hold for some time, I hung up and called back. The next person was a bit more understanding but insisted that it was not their responsibility and I needed to take it up with the post office. I explained that I had already done this and she told me to do it again. So, I did. I went back to the post office and they could not do anything except look in the back to see if it just happened to be there. It was not. I called Oldies back and spoke to the person that told me that their responsibility ended when they handed the product over to the USPS. She told me that they would not send me another set of DVD's and would not refund my lost money. The total cost was around $18. Sadly, they were willing to lose me as a customer for about $18. I do not recommend anyone purchasing anything from these rude people.

Ordered a movie for my dad that he really wanted. Placed the order on line on December 8th, on December 14th package still said being processed. Called and tLked to a lady that said call back tomorrow. They got hit by a snow storm so I waited until the 18th to call back. Talked to a lady named Myrna she told me to call back tomorrow. Um not thats what I was told to do on the 14th. She took my number and said a supervisor would call me back. 10 min later I got a email from company saying my order had been shipped economy. I tried to call them back and they blocked my number.

I preordered an album on Jan 25 as a gift. Was told it would be in stock on Feb 5. Fast foreword to Feb 15 and Im emailing and callin every couple of days and no one returns my emails and people on the phone only tell me "it hasnt gone out yet" I see they have the item in stock and have nearly doubled the price. Yesterday they cancel the order because "the entire stocking shipment was damaged". But I saw they had them in stock a few weeks ago. I get that mistakes happen BUT I AM CLEARLY BEING LIED TO. Adding insult to injury.

I've been pestering the hell out of Oldies the past month or so with orders of $4.98 CD's or other pare-off-prices deals, or at free shipping times, and so far they've come through almost every time. (And I utilize my debit card connected to my bank account, not PayPal, which could make a difference). When there was any issue (as one early order had been sitting there "in process") I used the toll-free number & almost always was lucky enough to snag a courteous representative who assisted with a various problem & followed through. I do get the impression sometimes of busyness, logically enough.
Packages are always fortified with bubble-wrap to keep contents from doing the Macarena inside en route. Only a few cracked CD cases, and so far, all CDs in working condition (out of like 200 I've pestered them for!).
"Bernie" recently mentioned that one of my no-shows would be back-ordered & sent separately, after noticing weird figures on my bank statement (usually the entire total, or total sans 1 or 2 fly-by-nights, is represented, but with one recent particular order, charged figures were split apart, and there was also a refund figure. Seeing this 4-1-1 is another advantage of utilizing a bank account).
Two orders from late last week (and stuff doesn't generally get moved around during weekends) totalling like 45 or so CDs have already been indicated via email as having been shipped (Tuesday). Somewhat early I suppose, but I can watch my bank numbers, and hope for the contentment of investing in a site that treats a good but maniacal customer truly.

FAST DELIVERY, GOOD PRICE, EXCELLENT SERVICE, AS USUAL, FROM OLDIES.COM.
I HAVE MADE MANY PURCHASES FROM THEM OVER THE YEARS, AND HAVE ALWAYS BEEN EXTREMELY SATISFIED. I HAVE NEVER HAD A PROBLEM WITH ANY ORDERS I HAVE PLACED. TOP QUALITY MERCHANDISE.

This is the WORST customer service I've ever experienced. I talked to numerous people who had no idea what was going on with my order, or why I was receiving calls from them. I had to ARGUE with one of the customer service reps to put a manager on the phone. I placed an order on 11/23 and for weeks it sat there, and then MAGICALLY once I started complaining, my card gets charged and my item shipped. I spoke with a manager who said The office manager, Dennis, could cancel my order, but that clearly wasn't done as I came home to a shipping notification today (which now says I may get this item - which is a Christmas present - after the holiday!). This is the worst company I've ever dealt with. STAY AWAY FROM THEM!

I place a small order 4 days ago and it still hasn't been shipped. I had a similar experinec with Amazon and thought I'd try this site out, but it's worse!

Terrible customer service and bad attitude Reps beening trying to reach wholesale department for 3 weeks. The reps are short and will hang up on you. They act like they hate working for this company

Not worth the discounts, they will screw you every chance they get. I swear this is in some guys basement. Rude terrible customer service when they screw up your order. Stay away from this vender.

Found out over 2 weeks after I ordered and 6 days before Christmas that the item I ordered was out of stock and unavailable. That is bad customer service. I will not be ordering from this site again.