• OLDIES.com

OLDIES.com

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Overview

OLDIES.com has a rating of 3.3 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OLDIES.com most frequently mention great selection. OLDIES.com ranks 4th among DVD sites.

  • Service
    39
  • Value
    38
  • Shipping
    38
  • Returns
    21
  • Quality
    34
Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
15
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How would you rate OLDIES.com?
Top Positive Review

“Some good stock at Oldies.com”

Robert B.
5/24/24

Some fine variety of music can be had from Oldies.com especially when catalog from the Bear Family Records group from Germany is added in to the music pot!

Top Critical Review

“Bogus ship date and DVD won't play”

Joyce G.
12/17/23

DVD didn't arrive in stated time. First call I was told it was in stock and they didn't know why it had not shipped. A supervisor would be told and I would get an email about shipment— never happened.Second call told they had been busy and it would be sent. I just wanted by then to cancel the order to which I was told could not be done. Rude, nasty people.DVD finally arrived and will not play. All I get is disc error. It is not my player because all my others play just fine I have ordered from this company before and not had a problem, but this time has been awful. I will not use them again. Not worth the hassle.They must have hired new employees that don't care about customer service. I'll stick with Amazon!

Reviews (112)

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customer service (35)
Thumbnail of user matthewm1862
West Virginia
3 reviews
0 helpful votes
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April 7th, 2022

Best place to buy all your movies and music. They have cd dvd cassette lp and vhs. Great place I say. I can find something I want everytime I go on the site.

Thumbnail of user patc565
Oklahoma
1 review
0 helpful votes
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January 27th, 2022

Oldies.com has a lot of hard to find CDs. Have been able to find lots of stuff I've been looking for. Also current music too. Great selection and service.

Thumbnail of user joses341
Texas
1 review
3 helpful votes
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February 11th, 2020

Great place to find those hard to find Lp's and CDs. I love the great selection of music and super fast delivery. Oldies.com is the best! AAA+++ Highly recommended.

Thumbnail of user robertv739
Massachusetts
1 review
0 helpful votes
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March 17th, 2021

Oldies.com has been one of my regular stops on the internet for quite a while now. Never disappointed. Always pleased. Good people to do business with.

Tip for consumers:
Enjoy yourself! Its not only a great place to shop, but is a museum of sorts if you enjoy music, DVDs, magazines books, and other collectables.

Products used:
A long list of collectables, movies and magazines going back a few years. And I never had to return anything, so I can't speak to their return policy.

Service
Value
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Thumbnail of user rosalynm46
New Hampshire
1 review
1 helpful vote
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February 3rd, 2023
Verified purchase

Placed An Order That Said " IN STOCK" Jan 3rd. Waited 3 Wks, Still No Email Being Processed. Cld Them, They Say SPECIAL ORDER FROM AUSTRALIA! Feb 3td, STILL HASN'T BEGAN PROCESSING! I Said To Cxl The Order. He Said He'd TRY!

Thumbnail of user debp1
South Carolina
1 review
7 helpful votes
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January 5th, 2011

Absolute rip-off! They shipped the wrong item and told me to pack it up and ship it back AT MY TIME & EXPENSE! No apology from them at all. Worst customer service I have ever heard of.

Thumbnail of user gregoryl561
Illinois
1 review
0 helpful votes
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December 7th, 2022

Oldies.com is a great online spot to shop for "dusties" to shop for their "dusties"! I wish they would expand their selection of artists for contemporary jazz and "old school" soul music!

Thumbnail of user danield1008
Florida
1 review
0 helpful votes
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November 21st, 2020

Not only do you get great artists, great songs but you also get multiple CD's (sometimes up to 10 CD's for the same artist) but for prices between $10 & $15.

Thumbnail of user neilh99
California
3 reviews
2 helpful votes
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January 3rd, 2022
Verified purchase

I ordered 4 of Cinderella's Heartbreak station limited to 1000 vinyl at $25.10 a pop. After a couple of days, Bernie McCabe sent me an email saying this item is only available in CD format. It clearly stated on their website "Cinderella Heartbreak Station [Light Blue Translucent Vinyl]" so I went back to the website and doubled check and now the price just got jacked up to $56. I emailed him back and said I ordered the vinyl format because there is no such thing as Limited to 1000 to CD format. Also told him, I ordered the vinyl format so I expect to receive the vinyl and not the CD format. A day had passed and then he refunded me the full amount I paid by saying this "again we apologize - we just were informed by the Vinyl buyer that at this time the LP is not Available, truly Sorry for the inconvenience
A total disappointment of course. Will issue a Full Refund to your Pay/Pal acct. Once Again PLEASE accept our apologies, Best Regards. Today I just checked again now the price went back to 25.10 and still on CD format but the link to order is still Cinderella Heartbreak Station [Light Blue Translucent Vinyl]. What a joke hiked the price just like a scalper would do.

Tip for consumers:
No comment

Products used:
nothing I will call them so I could order by phone and see if the order taker will still sell it to me as Vinyl

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Value
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Thumbnail of user sethc1
Washington
2 reviews
9 helpful votes
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February 15th, 2011

I paid for expedited shipping (3-5 business days). I am still waiting. The support people are rude and patronizing.

Thumbnail of user leeannd5
Alabama
1 review
2 helpful votes
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January 18th, 2019

I Received my two dvds but they Deliberately destroyed the back where the bar code is that I collect DVDs and do not like this I won't buy from them again

Thumbnail of user cmush79
Virginia
1 review
0 helpful votes
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December 7th, 2023

It take 2-4 weekw for them to even process your order and ship it out! Horrible service. Dont order from them.

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Thumbnail of user richardh2510
Maryland
1 review
0 helpful votes
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December 16th, 2021

When I order from Oldies.com they seem to always have the music I want and I receive them in very good condition.

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Value
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Returns
Quality
Thumbnail of user cindyw710
South Carolina
1 review
0 helpful votes
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October 9th, 2021

I've ordered from oldies.com several times and I've always received my merchandise in a timely manner and their prices can't be beat.

Products used:
DVD's

Service
Value
Shipping
Thumbnail of user brianh1768
Texas
1 review
1 helpful vote
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April 29th, 2021

You buy item here slow 2 weeks then they cancel your order and don't have item you order? Bad company worst don't buy from them

Products used:
None sold it they don’t have

Service
Value
Shipping
Returns
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Thumbnail of user candaceh97
New York
1 review
4 helpful votes
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February 26th, 2020

All the music and dvds have been great i think anyone would be pleased, so try it out,. There are all types o
Cds and dvds and posters plus books

Thumbnail of user donaldj264
District of Columbia
1 review
0 helpful votes
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July 9th, 2021

Great service, CD received in excellent condition.
CD was as mentioned and it contained great songs you do not hear often.

Tip for consumers:
Great site to use

Products used:
CD

Service
Value
Shipping
Quality
Thumbnail of user nephif
Texas
1 review
8 helpful votes
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August 11th, 2014

I placed an order with Oldies.com on 7/21/14 and did not receive it until 8/7/14 (18 days later), and that was after placing multiple calls to the company to find out what was taking so long. Each time I called I got a different story. I eventually ended up speaking with an utterly useless supervisor named Tim on 8/1/14. He basically told me there was nothing he could do about it, and if I wasn't happy I could call back another time and talk to someone else. (What was he even there for?) I told him I was going to leave a bad review for the company and he basically told me "do what you have to do." He couldn't care less whether or not I was a satisfied customer and did nothing to resolve the problem. He told me someone would call me back, but nobody ever did. Also, when I first placed the order I was overcharged on the shipping and had to deal with that. They did adjust the shipping charge, but it was a pain having to call about it. Incompetent/indifferent customer service reps, being overcharged + slow shipping time = a terrible experience and I will not order from this company ever again.

Update: Dennis, the head of customer service at Oldies.com, called me the day after this bad review was posted and apologized. I reiterated my complaints to him about the slow shipping time and poor treatment by customer service reps there and he said he was sorry for the experience I had and gave me the number of another rep there who he said would handle things for me in the future. However, there won't be a future with Oldies.com. It took a bad review appearing online for them to bother reaching out to me and Dennis offered me nothing for my troubles or as an incentive to shop there again. Words are meaningless without something to back them up, and "sorry" will only get you so far.

Thumbnail of user sarahb3008
Texas
2 reviews
0 helpful votes
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February 12th, 2023

Great people, great service, great selection! Always a super job. Keep it up! I have never been disappointed.

Products used:
DVD movies

Service
Value
Shipping
Quality
Thumbnail of user elicielc
New York
1 review
0 helpful votes
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October 7th, 2020

I love the "Milestones Of A Legend" jazz anthology they have on this site. A sure quality selection of great jazz musicians.

Thumbnail of user michaels5267
New York
2 reviews
0 helpful votes
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November 6th, 2020

Love receiving oldies catalogs with latest/greatest deals on CD's and DVD'S. Easy to order, great prices and fast accurate delivery

Thumbnail of user roberyg
Ohio
1 review
0 helpful votes
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March 18th, 2020

The Charlie Daniels Band is the best. I have been enjoying his music for years. He is everything I like about music.

Thumbnail of user chriss804
Kansas
1 review
2 helpful votes
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December 18th, 2017

Does not know customer service! Does not understand pre order definition! Does not know the definition of new! Buyer Beware!

Thumbnail of user shabnams3
Canada
4 reviews
6 helpful votes
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November 14th, 2017

Order some clothes. Did not like once I tried. Refunded at store with no issues. That's called service.

Thumbnail of user ronk278
Florida
1 review
0 helpful votes
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April 27th, 2021

Excellent cd great mix of songs from different decades. Would definitely recommend to all generations.

Products used:
CDs and dvds

Service
Value
Shipping
Quality

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Jordan C.

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