Oliviamark

Bought few dresses from the website and it took around 2 weeks to arrive to my house. Customer service was responsive when I send them email asking for the package status and tracking info. All dresses are made well and fits on me. A fancy embroidery pouch was included. Good experience, would recommend.

I recently purchased a pair of shoes from Olivia Mark, and it's truly a work of art. The shoes feels luxurious, and the fit is perfect. It's my go-to for special occasions now. Absolutely in love with their attention to detail!

I love oliviamark.com and I bought a pair of earring, It is quickly becoming one of my new favorite fashion sites online. Great discount and huge selection of styles. Overall a great experience. I would definitely recommend them.

Olivia Mark is TERRIBLE...if I could give negative ZERO stars, I would. Customer service is a JOKE, basically non-existent! I placed an order on their website online on February 17th and after almost two weeks, I reached out trying to figure out where my order was. I was then provided with the tracking number, which is unlike anything I have ever seen before. After exchanging a couple of emails with one of their so-called customer service reps Eva, I kept getting the same response back repeatedly. They do not read the actual emails being sent, so do not ask any specific questions as they will not be answered. As other reviews state, they will say, "check your local carrier", but there is no way for you to do this as this information is NOT provided to the customer. I am now trying to return one of the items in my order, and as the website states under their return policy, send an email to start the return process and a response will be sent within 6 hours. I have yet to receive a response and I have sent three separate messages. This is utterly ridiculous; you cannot find a phone number for them although I suspect that if there was one it would be a joke just like trying to reach out to their support/customer service. I have tried reaching out thru their website as well as sending an email directly to support at olivia mark, but now I am not getting any response. The two sets I ordered are not that well-made and although I am keeping one and want to return the other, I will NEVER purchase anything from this HORRIBLE website ever again. In order to get your money back, you probably have to consult your bank and see if there is anything they can help you with because dealing with this scam of a company is a joke and waste of time. There are plenty other online boutique stores that are way better than wasting your time with Olivia Mark.