Items we ordered misrepresented on their website. FALSE ADVERTISING. We did not receive what we had ordered and what was offered on their site. When returning the items, we were told that we were responsible for return shipping. WHAT? You false advertise, ship something that is not correct, and expect the customer to pay return freight.
Never using them again.
The willingness to fix my order after they forgot so much, was 0. I spent hundreds and I got maybe $50 worth of it, literally Lowes packing tape and they wrapped a greasy engine mount in newspaper. Had they I don't know washed it, they wouldn't of had to do this. Wish 0 stars was an option because I wouldn't even give them that. Not to mention shipping, said FedEx then the ups man shows up 4hrs late man handling my package. I'm disgusted with this "business" if you would call it that. DO NOT ORDER FROM OMB Warehouse you will regret it.
Ordered a shop pack of spark plugs from this company and they just never bothered to send out my order. Charging almost $7 for spark plugs that are $2 at ANY local store is unethical and a joke!
Finally, a business that truly cares about there customers. OMB's service is Outstanding with lightening shipping and Wonderful customer support they have everything you need and there always adding more great priced Items to there store. I would Highly recommend them to others... Awesome job OMB.
I seriously debated on a Zero Turn mower but finally decided to get one and it was the Bobcat Predator 7000
One of the best decisions I ever made It cut my mowing time from 7 hours down to less than 2 hours and the staff at OMB was very helpful and I got the best price any where in fact it was over 1000 dollars cheaper than anyone in New Jersey or Delaware. The people at OMB in Bristol, Pa were really nice and worked with me they even delivered it for me since i did not have a trailer big enough to hold it.
I have purchased parts and supplies from them before but never a big mower their service is excellent in all my dealings with them
I highly recommend them to anyone.
Placed an order with them, paid extra for 3 day expedited shipping in order to have the part by the weekend. 4 days would have the part by Friday, so 3 should have been enough. Didn't ship the item for a day and a half and my 3 day shipping ended up getting to me saturday night.
Pay for 3 day shipping, get 5 day shipping. Contacted the company through 2 avenues, no response from either. So you will be ignored and taken advantage if you do business with this company.
Couldn, t even answer simple questions. Been hung up on twice, been directed and put on hold to talk to a tech and eventually hung up on, was told to go watch our video, s on our website,[i, m sorry, but i, m 63 years old and not very PC savvy]. Just wish i, d could talk to somebody that knows old mini bikes and not those DUMB $#*! GIRLS!
They answered my questions fast and gave me great answers with really fast shipping, they are in the us and I'm in Canada, but it already says it'll be here in 2 days when it just shipped, I am very excited try on the new predictor 212cc I just bought, overall great business, I will be buying from again.
Recently purchase a carb for a Homelite 26 CC weed trimmer. I called the company after finding out that my engine was the problem and not the carb (engine wouldn't attempt to start) and was told in so many words that since I opened the package I "owned the part" and no return would offered. I was also told that after 30 days, no item can be returned as well. BUYER BEWARE! This is a unprofessional and deceitful company to deal with. There are many other good businesses to deal with and THIS ONE IS NOT one of them.
The ombwarehouse is a good source for minibike and go kart related items. Customer service is truly great with fast shipping. The prices are good, packaging is neat, and definitely a customer driven business. They are always adding new merchandise. I have recommended this site to several people.
OMB Warehouse has a rating of 2.2 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. OMB Warehouse ranks 593rd among Auto Parts sites.