OneTravel

Very fast and efficient service! The credentialism is very strong! I booked it and got real hotel I wished.

Worst site Ever. They do have cheap fares which I got lured in. What I didnt expect was it choosing flights for me totally different from the dates I Actually asked for.

I booked on a weekend and didnt get to check booking confirmation back when at work where I sued my work email. Turns out it was 3 days different from my specified departure and arrival dates specified! Flight to vegas was $232 for 2. To rebook, it cost me ANOTHER $236 additional. DOUBLE! What a rip off. They got their pound of flesh but I will NEVER EVER use them again. And I'll make sure No one else I know uses them. Should have stuck with Expeedia or ORbitz. I never had this problem with them before. Im sure Ontravel would'nt stick around for long. With dissatisfied NEW customers all the time like me preaching how HORRIBLE they are.

I can not find the conformation number for my flight and be able to check in online.

Too much selling after I said NO, I realize that's how the site works but it gets somewhat confusing. Maybe box that says, Skip to your itinerary or to pay...

I have had the worst experience dealing with this company. I called as soon as I booked to add middle names to 3 passengers and they said they needed to call the airline to confirm and that I should call back within 4-6 hours to confirm that the change had been made (which no great servicing company would make you do). After calling back, they were going to charge me $50 per name change WHICH IS MORE THAN WHAT I PAID FOR THE TICKETS THEMSELVES. They said the best thing they could do was wave ONE of the $50 charges so it would cost $100 USD to add the names. I am now waiting on a response to see if I can cancel these this booking. By any means STAY AWAY from this site!

During my flight search, flight schedules are limited and can not get good seats for the three together even if I upgraded my tickets to be able to get 3 seats together.

One travel is quite possibly the worst honorable travel website, when I booked mt flight through them their website was confusing and I thought signed up for a flight from Orlando to buffalo at 1 o'clock but it was from Chicago to buffalo 1:15 and my first flight was at 10:30am which I couldn't make it on time to. I called and tried to straighten this error out and they said I would have to buy a whole new flight and I'm out the money. Then they said they would connect me with their supervisor and left me sitting on the phone for 35 minutes without any talk with this supervisor. This website is a scam very confusing and wouldn't recommend these people to my worst enemy! And as far as the person in customer service who I spoke with... I hope someone gives you the same respect you have shown me you rude person..

Excellent service. Reliable and user friendly. Happy with service.

An absolute FRAUDULENT company. Seemed legit when they charged my card for the flight. Seemed fine when I was emailed an itinerary after my purchase. It even seemed ok, although odd, when I was shipped (fraudulent) paper tickets in the mail (that indicated CHECK IN REQUIRED). I shouldve known after not receiving an email from them ever since. Or that I couldnt check in online and the flight companies hadnt heard of my reservation. Or when I couldnt check in with my passport because the reservation didnt exist. Or when the assistant at the check in desk couldnt find my ticket.
The prices are cheap for a reason: They only deal in one-time customers. After they steal their money they move on to the next person. This is a criminal organization. DO NOT USE. Overseas travel is hard enough without having to purchase your tickets twice.

Like so many before me I was routed to this site from another provider. Clearly they have the flexible date in default when you are brought over from another site and I guess they are relying on people like myself to be too distracted to notice. And they are right, I was. I selected a date double checked that date and booked that date. There was no scrolling down to find the correct date as another customer was advised. After reviewing my itinerary I discovered they booked me on a flight two days earlier. I would never ever ever select flexible dates. I work full-time and flexible dates are not an option for me. Yes, my bad for not noticing immediately. I thought I got the ticket that I selected. Its sad and disappointing that there are still companies who resort to this type of hustle just to bring in a few more bucks. I travel frequently and I am always looking for good deals on flights and I dont need to be automatically booked in it. Unfortunately I will not be able to use this organization in the future because they are not trustworthy. I anxiously await the documentary that will be made exposing their greed, I hear its coming out on Netflix mid-2018. P.s.-the customer service rep who assisted me was a nice guy.

The woman technical member was very professional, polite and extremely helpful and patient. She is a shining example of an amazing employee.

I'm trying to fly from Nairobi which has more than one airport. The ticket just says 'NBO', Not JKIA or Wilson. I've asked the automated service that says check you boarding pass. I haven't got that yet, there isn't an option on the email to look at it and I STILL don't know which airport to go to, to check in