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OneTravelReviews 1,673

3.7

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OneTravel Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Got booking done quickly...
June 4, 2024

Got booking done quickly...Thanks. Hope to use it again. Fairs are reasonable

Date of experience: May 25, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Ohio
1 review
0 helpful votes
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Easy to use, I always use this app for my travels I've never had any issues

Date of experience: May 24, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs

California
3 reviews
0 helpful votes
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The price was much less than others and using the website was user friendly.

Date of experience: May 19, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Florida
3 reviews
0 helpful votes
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It was so easy and great rates
May 29, 2024

It was so easy and great rates.
And just at the except time and date.

Date of experience: May 19, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

California
1 review
0 helpful votes
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One travel is the best, I definitely recommend it for everyone for domestic or international travel

Date of experience: May 17, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Japan
1 review
0 helpful votes
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I appreciate Onetravel.com as I always have had great experiences with top notch professionals. Thank you. Harry🙏.

Date of experience: May 17, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Tennessee
1 review
0 helpful votes
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I made a reservation on May 16
May 26, 2024

I made a reservation on May 16. I discovered after paying for it that the booking was one day off. I wanted to go out on August 1, instead the ticket read August 2.I immediately sought to make the change... literally seconds after making the reservations. I was charged a change fee. WELL within the 24 hour change period. Additionally, the person talking to me on the phone had such a poor command of the English language, I could barely understand her.

Date of experience: May 16, 2024
KR
1 review
0 helpful votes
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Very good service because very comfortable and very easy.I am happy

Date of experience: May 14, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Massachusetts
1 review
0 helpful votes
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Outstanding service and great prices. Plenty of options. Easy to book.

Date of experience: May 12, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Nevada
1 review
0 helpful votes
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Booking with One Travel was a smooth experience and ticket prices were reasonable

Date of experience: May 12, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Washington
1 review
0 helpful votes
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Prompt and effective service provided
By friendly staff.

Date of experience: May 11, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Indiana
1 review
0 helpful votes
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It was easy and my flight information and ticket was lower than any other airline.

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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I have paid for my aisle seat for flight 678. Now the seat is pending. Initual email confirmed an aisle seat.

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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SuperExelente best option using onetravel me gusto el buen servicio

Date of experience: May 9, 2024
CustomerService C. — OneTravel Rep
over a year old

Thank You! We appreciate your feedback and look forward to serving your future travel needs.


SuperExelente
May 19, 2024
Previous review

SuperExelente

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Quick, accurate, efficient!
May 19, 2024

Quick, accurate, efficient! I like the comparative pricing list feature which is clear and succinct.

Date of experience: May 9, 2024
Illinois
4 reviews
0 helpful votes
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Wow, That was super easy!
May 18, 2024

Wow, That was super easy! Loved using this app. The search results came back quickly, and easy to choose the correct one and continue the booking.

Date of experience: May 8, 2024
Philippines
1 review
0 helpful votes
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I hope this will helps me thru to accomplish and have my E ticket number, as it was yet pending

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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Convenient, and offered the lowest and best prices.

Date of experience: May 7, 2024
Michigan
1 review
0 helpful votes
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Everything well explained and easy to understand in short possible time.

Date of experience: May 7, 2024
Puerto Rico
1 review
0 helpful votes
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Was nice, a little more expensive, No bad for tickets provider

Date of experience: May 6, 2024

From the business

OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.