On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OneTravel Reviews Summary
The company has garnered a largely positive reputation, with customers frequently praising its efficient booking process, competitive pricing, and improved customer service responsiveness. Many users appreciate the ease of navigation on the website and the variety of travel options available. However, some concerns were noted regarding the effectiveness of overseas representatives, with reports of inadequate support during interactions. Overall, while the company excels in providing a user-friendly experience and prompt service, enhancing the training and support of its international staff could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fair but, they were not very good at listening or explaining in detail
Quick and fast booking. First time to book flight and was very satisfied.
Professional, knowledgeable, and showed searing concern.
This was a very great experience. Booking my trip through OneTravel was great. It was very detailed and I was able to pick through many different options in all categories. They gave me great choices with awesome prices and times. I want to Thank You.
The person who assisted me took over an hour to book my trip. He did not seem to be familiar with how to do his job well.
Excelente y muy buena,,, encantado por sus atenciones,,
Great service, so far. Easy to manage and friendly. Options are good
Perfect easy safe fast comfortable thank you very much one travel
Good site and service, price are very good and many options
Excellent service each and every time. I got your web site from a Emergency Room Doctor I use to work with, I have been using OneTravel for all of my flights, prices and the time/schedule are great best shared information ever received.
Thanks again!
The product purchased after a bit of tooth pulling is very good. Cheap flights were definitely cheap. I got the deal done, I'm happy with the result.
Really bad website. Keeps asking me about hotels and cars, the fee has gone down so I have no firetrucking idea what's fallen off my order. Was it the insurance? Was it the checked baggage? Who the firetruck knows. Godawful website. Godawful.
I choose One Travel because there is a lot of promotions which you can choose wisely, and you can booked easily. Everywhere you want to travel it is very easy and safe
Forced joining club to see itinerary. Likely tons of spam as a result.
Requirement to allow you to publish this.
Easy and fast way to book a flight, easy to navigate
First booking had wrong dates and when contacted customer service was charged an additional $118.00.
Great services,it was easy to use.I will recommend this to all my friends and family, I really needed to book fast due to rising in ticket prices
Thank you, for excellent service and making it easy to book via online with clarity.
Great service looking forward for this flight in July will use your service again
Quick and easy. Would have given 5 stars except, it was not
Clear at time of booking if the price was in US or Canadian dollars. I have since learned it is US, which makes a difference but I have decided to proceed with the booking.
From the business
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the update!