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    OnlineDivorce

OnlineDivorce

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Overview

OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.

  • Service
    137
  • Value
    52
  • Shipping
    43
  • Returns
    42
  • Quality
    324

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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4,870 reviews

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How would you rate OnlineDivorce?
Top Positive Review

“Great company that helped me”

JillianReinger J.
6/6/24

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

Date of experience: 6/6/24
See positive reviews
Top Critical Review

“Take advantage of others”

Cheryl A.
10/19/24

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

Date of experience: 10/19/24
See critical reviews

Reviews (479)

Rating

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Reviews that mention popular keywords

customer service (25) divorce forms (12) divorce papers (15)
Thumbnail of user sams1914
New Hampshire
1 review
1 helpful vote
  • Send Message
June 27th, 2023

We were continuously given misinformation, then upsold to correct the mistake. The case workers advised not to listen to customer service and 4 out of every 5 calls I was hung up on. We ended up having to correct almost every page due to their errors and were denied a refund, even though Platinum Service supposedly came with a guarantee. We were given contradictory information every step of the way, then asked to pay to correct it

Tip for consumers:
I should have taken the other negative reviews more seriously and realized they are removing negative reviews from their site

Products used:
Platinum Service

Date of experience: June 27, 2023

Thumbnail of user andyh496
Georgia
1 review
0 helpful votes
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July 29th, 2022

They provide all the necessary forms, customizing them to the circumstances of your case. It may take you some time to complete the questionnaire about your marriage, but I got through it quickly as my case was pretty simple. I received my documents two days after and filed them through the Clerk's Office without any complications.

Service
Value
Returns
Quality

Date of experience: July 29, 2022

Thumbnail of user gerardq5
California
1 review
5 helpful votes
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September 13th, 2019

Ok... got the Platinum plan. Payed $408.00 said it's for everything. It wasn't. FREE legal aid tore up their paperwork and rewrote everything. 8 months total... going back and forth with OnlineDivorce. Don't believe me... You will stay on hold... get ripped off and have to have someone else clean up the mess with the courthouse... they won't tell you about the court fees that can be waived... You should RUN don't walk away from this papermill...

Date of experience: September 13, 2019

Thumbnail of user mr723
Texas
1 review
1 helpful vote
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September 12th, 2021

Said price was $139 got receipt for $500 taken out of my account. My daughter has to get school supplies and braces I was advised 2 days to review then another 2 days to get refund. I am pissed due to false advertisement. Now my kid has to do without. I will not refer you to anyone

Date of experience: August 13, 2021

Thumbnail of user chrisj548
Singapore
1 review
0 helpful votes
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July 21st, 2020

Having decided to divorce my spouse, I did not know at all what papers I needed to fill out and what difficulties awaited me when submitting documents to the court. I decided not to waste my time, so I went to onlinedivorce.com. Thanks for your help! My case was a success.

Date of experience: July 21, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user gladysk36
Louisiana
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

It was very smooth progress and all I had to do was file online without leaving my home. Everyone I talked too was very polite and helpful during this time. I highly recommend online divorce to anyone who might be going through a divorce

Reason I chose this business:

Its was easy and convenient

Reason I chose this product:

A friend recommended online divorce

Quality

Date of experience: January 26, 2022

Thumbnail of user jamesm3548
Utah
1 review
0 helpful votes
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August 17th, 2020

This is a very professional service that saved my ex-spouse and me from tons of unnecessary actions through our marriage dissolution. I didn't spend a long time online and got the paperwork very quickly. I consider this a high-quality online service.

Date of experience: August 16, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user jamesd1953
New Jersey
6 reviews
5 helpful votes
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August 17th, 2020

I liked this service. It's affordable, and I got what I wanted from its online functions. I didn't expect to get a divorce so quickly and with no hesitations from the side of the court. It really works!

Date of experience: August 16, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user karoline
GB
1 review
0 helpful votes
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September 1st, 2020

I already recommended this online service to my friends and colleagues, as I know that divorce is pretty common. It was very easy to handle and create the required pack of documents, and the price is very fair.

Date of experience: August 31, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user pamelab1119
Alabama
2 reviews
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase

Its simple an very easy. Rate a 5 star. They kept me up dated on everything i supposed do. The only thing i like now is my postal an address where to send my papers back to. Then they can file my paper an get my freedom back an life.

Reason I chose this business:

There was a lot of great reviews. No negative complaints.

Reason I chose this product:

Best one i seen.

Quality

Date of experience: September 17, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Thumbnail of user lorrainem322
New York
2 reviews
0 helpful votes
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February 21st, 2021

There is nothing to it - no need to understand divorce law and no hassle of figuring out which documents to use. All the forms are chosen and filled out for you by the site. You only need to provide your details and required personal information.

Service
Value
Shipping
Returns
Quality

Date of experience: February 20, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user waynek342
Canada
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

I was impressed at how east it was to complete and receive the necessary paper and have downloaded them. I am now waiting on a copy of the marriage certificate because it has to be included with the papers when I file at the courthouse.

Reason I chose this business:

It seems very easy and affordable.

Reason I chose this product:

My wife and me have been living separate for over 18 months and we have agreed to an uncontested divorce.

Quality

Date of experience: August 19, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user scottm1272
Bangladesh
1 review
0 helpful votes
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August 9th, 2020

I was looking for a relatively cheap service because I didn't want to waste my money on lawyers since my case was simple. You can't beat the price at onlinedivorce.com. And the service was excellent. I got everything I needed.

Date of experience: August 9, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user symonep6
Michigan
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

The process was extremely user friendly. The questions had a pop-up box that explained exactly what the question was asking for in plain English. If you are doing a DYI divorce this is the one to go with. The cost was very inexpensive.

Reason I chose this business:

Stated it was the best 9.6

Service
Quality

Date of experience: February 4, 2022

Thumbnail of user erica402
RU
1 review
0 helpful votes
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August 14th, 2020

The documents that were sent to me after filling out the questionnaire and entering the necessary information were drawn up flawlessly. When I brought them to the court, they were accepted without any difficulties.

Date of experience: August 14, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user jhons115
Bangladesh
1 review
0 helpful votes
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May 25th, 2022

Thanks to this website, I had no problems preparing for my divorce. The online questionnaire was easy to fill out, and the provided divorce forms were exactly the ones needed for my case. I had no problem at the Clerk of Court's office with any of the documents.

Service
Value
Shipping
Returns
Quality

Date of experience: May 23, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

Thumbnail of user elizabetha1577
District of Columbia
1 review
0 helpful votes
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April 25th, 2022

Excellent service to use for simple, uncontested divorces! I was able to arrange my own divorce and reduce legal costs! Compared to the average flat fee for a divorce attorney, the price is amazing. Hassle-free filing and I was able to move at my own pace. Highly recommend!

Service
Quality

Date of experience: April 25, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user ellenv90
Oregon
1 review
0 helpful votes
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April 9th, 2022
Verified purchase
• Updated review

They did not refund all of my money.
They wouldn't complete the forms with
The wording I wanted. They kept $139.00
& $14.95 for a quit claim deed.
I was very disappointed with their
Service. I do no recommend!

There wasn’t any

Reason I chose this business:

Cost & online divorce

Reason I chose this product:

Bad Choice!

Service
Quality

Date of experience: March 10, 2022

Easy application
February 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Cost & online divorce

Date of experience: February 23, 2022

Thumbnail of user sandyp117
Tennessee
1 review
8 helpful votes
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November 2nd, 2018

Beware of this company. Do not provide your card details or any personal information to this company. They will charge your card without authorization. I am going to report this company at my local department.

Date of experience: November 2, 2018

Thumbnail of user danielac162
California
1 review
0 helpful votes
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May 15th, 2022

I got the completed divorce forms two days after I had finished my questionnaire on Onlinedivorce.com. And the court filing instructions were detailed, so I managed to file my divorce petition with the court with no problems.

Date of experience: May 14, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user serinag3
Georgia
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

I was thinking the service included filing the papers for me but it doesn't which was disappointing. There was more in the papers than I was asked on the questionnaire so I got papers back with scheduled visitation set up in a way I didn't ask for.

Reason I chose this business:

It was the top pick and the cheapest

Quality

Date of experience: September 3, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Thumbnail of user charlier156
Missouri
2 reviews
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

So far everything is going good. Except I cannot make changes because the document is Password Protected. I was told that it was fix, but I still cannot make changes without sending it back for correction

Remove the password protection so that I can make written changes

Reason I chose this business:

Because of the rating

Service
Quality

Date of experience: April 11, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user leroyc51
Washington
1 review
0 helpful votes
  • Send Message
February 20th, 2020

I chose an advanced service and did not regret it. They not only prepared the needed legal forms for my divorce case but also served my ex-wife with the copies, and submitted the papers with the court!

Date of experience: February 19, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user braino
New York
1 review
0 helpful votes
  • Send Message
January 20th, 2021

Amazing service! I spent no more than twenty minutes completing the survey and entering all the required contact info. The website did all of the rest of the work for me. I got all the divorce documents I needed. It was exactly what I was looking for!

Service
Value
Shipping
Returns
Quality

Date of experience: January 19, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user joes1465
California
1 review
0 helpful votes
  • Send Message
July 13th, 2020

For me, Online Divorce. Com is a reliable and easy-to-use product that turned out to be indispensable. I was in a situation where I couldn't go to the Clerk's Office to get legal forms to fill out by myself, so Online Divorce saved the day. Plus the price is 100% reasonable and it was quick and easy to use.

Date of experience: July 13, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

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From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

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