OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 4th among Divorce sites.
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Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!
Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!
The people I dealt with were patient with me and answered all my questions. Helped me every step of the way.
They fixed the error that was made in the printing of the papers. Were friendly and said they would fix it.
Saw it online.
I was filing for an uncontested divorce.
Date of experience: July 11, 2021
Saw it online.
Date of experience: June 27, 2021
The website is easy to navigate and understand. All the filing instructions are straightforward and clear too.
Date of experience: December 19, 2019
Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.
Very detailed and informative. Easy navigation throughout the page. Step by step process is easy to follow.
Easy and convenient.
Easy and convenient.
Date of experience: February 18, 2022
When i send missing documents they take weeks to process. When you call you have to wait more than 15 min to talk to some one.
Date of experience: August 6, 2021
Thank you all so much for your assistance during this challenging time! OnlineDivorce.com made things so much easier for me!
Date of experience: November 1, 2020
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
When I needed a refund I got it quick. I would recommend this service to everyone who want a divorce.
Really nice and helpful when getting my refund back to me in a quick manner.
Date of experience: April 24, 2022
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.
The paperwork and instructions were accurate and painless...
Well worth the money.
Thank you
Satisfied customer
Price
Papers must be typed
All forms were provided
Turnaround time
And its legit
They fit my professional needs of this task.
Date of experience: May 27, 2021
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Easily completed forms and processing. Expedited processing was chosen and electronic documents were received with ease.
Date of experience: April 7, 2021
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
People were very helpful and called to see If I needed help with the questions on the forms. They called to see if had any questions.
Ease of filing, and the way they take care of things.
Ease of use.
Date of experience: June 23, 2021
It was easy to use and easy to figure out. Was nice to not have to figure out everything on my own while trying to fill in all the blanks.
Read the reviews and they looked better then the others
Date of experience: February 22, 2022
Had all the forms needed to file. Also, had the forms to settle the property split. Gave step by step instructions to file for divorce.
all questions were answered
It was specific to my State divorce requirements
The items were needed to complete the divorce
Date of experience: March 18, 2022
Thanks for all your help. Just took longer than we thought to receive paperwork in the mail.as requested
Google search
Date of experience: April 30, 2022
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Definitely recommend this reliable and user-friendly website! They made my divorce a little easier. Thanks.
Date of experience: December 30, 2019
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
Upgrade was sneaking. Also, have not heard anything from you people since this email. It is now Dec 20. Very unsatisfied for the amount we paid.
The add said it would be done in 15 minutes.
Date of experience: December 20, 2021
Upgrade was a sneeky way of getting more money. You did not ask where my spouse was last nor did you ask who he was. How are you going to find him for a signature If I do not know where he is?
The add said it would be done in 15 minutes.
Date of experience: October 28, 2021
Everything turned out ok with my divorce documents. I am very pleased. Thank you for the good service. This site works like a fine-tuned engine!
Date of experience: September 2, 2020
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
The service met all my requirements, and I experienced no problems while using it. Really High recommended this company,,
Date of experience: January 23, 2021
We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.
The website is easy-to-navigate and intuitive. I was also impressed by customer service. They answer your questions quickly!
Date of experience: June 29, 2022
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Well not very good communication, on the rep to let me know ALL the fees but it is done and over and hopefully will get this behind me.
Fits my budget
Date of experience: September 13, 2021
Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.
Couldn't use documents in Sumner County and can't use documents if own property; even if agreed upon.
No response.
Hoping for ease and limited cost.
Date of experience: February 17, 2022
Quickly, clearly, and most importantly - legally. Competent lawyers. Сonvenient site. My recommendations!
Date of experience: January 31, 2020
Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.
If I could give all 0's I would. Since I started the service last year March I feel like I was scammed that the person who assisted me was just trying to get a quota for the day every step throughout this process I have had to call and follow up with why my documents were not sent to my spouse it was a delay in everything even when I was able to speak to someone helpful they told me about a refund I was not able to get the refund due to that it was out of the scope of time but none of my services were up to par I even paid for the extra Platinum service and did not receive any platinum service I have called multiple times my case has multiple notes I feel as if it has been ignored I asked for a call back from a supervisor and I did not receive the call back just because I had to follow up as many times and I paid for a platinum service. I reordered papers to be delivered to my spouse on March the 11th it is now March 28th the documents has still not been sent nothing has still been done I really wish they would not take advantage of people who are in a bad situation and want to get out of the situation and not be clear that if the other person is not going to sign the papers that this is not the service for you and not just guarantee me a platinum service that's not Platinum I spent almost $500 on an advertised of $199 of nothing
Tip for consumers:
Be sure that the spouse is willing to sign the papers
Products used:
Divorce service
Date of experience: March 28, 2022
Happy to use a system that was easy to maneuver. Divorce is hard - the walkthrough was easier than filing taxes.
Date of experience: February 3, 2022
There was problems filing out the forms. I could select the country where my wife resides, but when I tried to select her state it only allowed you to choose states inside the USA even though I had already selected her country. I contacted customer support through the online chat. They said I had to call and ask a representative to fix it. I did. It was annoying because it took a while to make them understand the problem. The rep kept talking over me like he knew what I was referring to when it was obvious he didn't. Eventually he said he understood and said he fixed it. It was never fixed. The documents still show my ex wife as living in Alabama Philippines.
I upgraded to platinum membership because I didn't have time to submit all of the documents myself. My situation isn't identical to everyone else. I explained my situation to the representative over the phone BEFORE paying for platinum. He checked with a superior and said it would be no problem. I paid. I submitted all information requested of me. A few hours later I got an email with instructions on what to do next. Unfortunately the instructions had nothing to do with my situation, which I had already explained to them. I called 4 days in a row but the recording said they had very high call volumes and i could request a call back. I requested a call back but never got one. I tried the online chat too but no one replied. I just needed to know what to do with MY situation. They just sent generic cookie cutter instructions that apply to a perfectly standard divorce. It didn't apply to my situation and I couldn't contact anyone for help.
The platinum service was absolutely wortless to me. As soon as I paid the $299 I could no longer get on touch with anyone. Before I paid it THEY CALLED ME.
Maybe this works if you have a perfectly standard divorce. But I wouldn't recommend it. You can find local attorneys that will do the same thing for around the same price and you can actually get in touch with them.
Date of experience: March 6, 2019
Really easy to do and understand the whole concept of being a single mom. Thanks for the future
Want my maiden name back
Date of experience: March 4, 2022
Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.