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OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 2nd among Divorce sites.
This company does not typically respond to reviews
4,870 reviews
Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!
Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!
The guidance through the process was very straightforward. The support manager that I contacted explained the procedure step by step, very clearly and politely.
Date of experience: August 5, 2020
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
I am sure that this service will be appreciated by those uncomfortable dealing with family law and working with lawyers. Getting my paperwork completed was easy with this service. Showan
Date of experience: December 31, 2020
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
I had some trouble with filling my papers out. Luckily, the support staff responded immediately. They were so patient and professional! Thanks, OnlineDivorce! Your help made a huge difference.
Date of experience: December 23, 2019
Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team
It was a straightforward process from start to finish. I received my divorce forms without delays, and the court accepted them with no problem. Thank you so much!
Date of experience: May 21, 2022
Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.
As advertised and exceeded my expectations. Overall, it was a great experience, I would do business with this company for any necessary legal service that they offer…
Google recommended
Didn’t want to concern myself with my divorce. I just needed it done at a decent price
Date of experience: July 21, 2021
Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team
What a piece of trash company that does nothing but lure people into their website for low price but attached hidden fees and add on left and rights.
I received the paperwork and paid and extra 30 something dollars for them to send the paperwork to me right away. When I did that, some random dude decided to call me and start to upset me. I don't need upsell, I need to get the paperwork.
Once I received the paperwork, I reviewed and found many mistakes. They put all the words in big font so it looks like it is gigantic amount of paperwork. On top of it, I ended up having to edit and correct multiple mistakes. I called them about it and transfer after transfer after transfer to get hang up. I called 3x and got hang up.
Then they have the nerves to charge me a monthly subscription fee in their very very very very fine print. I found out when my bank alerted me of the charge. I logged in to cancel the subscription to only have another fine fine print saying g that they will charge me a $9 paper holding subscription fee. I have to go to another tab to cancel it.
I screen shots everything. I am calling my bank to reject any charges from the.
What a piece of trash business.
Tip for consumers:
Use it because the price is cheap but expect two calls from their upsell people. REMEMBER to cancel the subscription right away. They automatically added you into subscription because of their fine fine fine fine prints.
Date of experience: January 27, 2022
I got this paperwork to make it easier for a simplified divorce. I took them to a legal notary and she advised me that I was missing a ton of forms. So basic I paid for something I couldn't use.
They advised me that I had to send the wrong paperwork into the courts before I get my refund. They then asked what papers I was missing. I hired someone who should have known how to process a divorce. It was so frustrating.
I saw a reasonable price for an important situation
Date of experience: March 23, 2022
It is ridiculous, THEY DO NOT DO ANYTHING THEY SAY THEY ARE GOING TO DO! What they will do for you is collect the paperwork and even though they say they give you an option to edit the answers if you hit a wrong button you do not because you get the same screen when you submit the initial process which is they are processing your paperwork. They are not processing your paperwork, they are ignoring you. I know this because I have submitted several requests and if I get a reply WHICH HAS ONLY BEEN ONE IN TWO MONTHS, it seems to be an autoreply offering advisory services for a cost. They will charge you an extra $19.99 for each month though after they say the time of their services have expired. BE AWARE
Date of experience: December 10, 2019
Fine experience. I was bombarded with calls and I wasn't able to print the forms out with the writing for some reason. I had to fill them out manually and use the pdf as guidance.
Because it came up in google
Because I needed a divorce
Date of experience: March 23, 2022
There isn't a place for community property and if there was, it wasn't labeled and wasn't specified as to what was considered community and how it would be divided
Name was spelled wrong on all documents
Date of experience: April 24, 2022
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
I'll start with how my divorce process ended with onlinedivorce.com. They had me send a postal money order to cover court fees (which never expires by the way), and after failing to send all the necessary documents to sign and have notarized several times, they then claimed the money order was outdated and they needed to rush it back (for a fee of $75) so I could replace it with a newer one, that was less than 90 days old (because the courts won't accept it past 90 days old (bull $#*! FYI)), yet it was their constant mistakes and lack of communication (you can never call and reach your assigned case worker), you have to call and speak to someone that will pass the message to them. It will take them a week or two to respond (via email). They will send you documents in pdf form so it's impossible to print them out and miss anything, which they will claim you did and can rush you the form via mail, for a fee of course, so they can proceed. "No, can you just email me the form you claimed I missed?" You will spend a small fortune just overnighting forms they claim you forgot to sign and/or notarize to send them. My last straw was when my case worker said I forget to sign something (AGAIN) blah blah blah so I requested she take all my documents, including my "expired" non expiring postal money order, and send them to me. I took my documents and "expired" money order to my clerk of court and my divorce was final 2 weeks later. Please avoid these morons. You've been warned.
Tip for consumers:
AVOID!!!
Products used:
Online divorce service
Date of experience: September 1, 2022
I started my divorce in 12/10/22, I am still currently married. The decree they sent has been rejected in Houston Texas court 245. Judge said it was "TRASH", that it needed so many corrections to verbiage he wouldn't even accept the first sentence which states I have appeared before a judge, he asked when because today you are just getting here! Decree states my son is not able to be removed from my residence and the judge said, this is too restrictive. The call my husband and I by name throughout decree and then start saying obligee and obligor without ever referencing who we are! I have sent several emails, called, and each rep says a supervisor will reply. The supervisor offered me $50 ABSURD I paid these people $567.95 platinum service and parenting class and I can't get divorced. They even called to ask me what to write on the decree, Hell why would I need you if I knew what to write I'd file it myself. I am going to contact an attorney for them and not my divorce because this is THEFT! 0 STARS
Tip for consumers:
They don't define all the fees, after you have paid they pop out additional court fees, and classes were paid for but I had to keep communicating I paid and can't access. I should've been divorced in 90 days I am almost 6 months trying to get a refund as the judge rejects the decree online divorce created.
Products used:
online divorce, states you can receive a refund unless there’s a flaw in our underlying documents, So the flaw is all over my decree and the judge in court 245 will not accept it. I have called and emailed just .to get a response from someone asking me what to write in decree! I paid for your service so I didn't have to do it and so I could be divorced. I been going back and fourth since 12/10/23. I need a refund or i will be seeking legal representation for online theft!
Date of experience: June 6, 2023
The process of filling out the forms on the web site was very good, and went smoothly, that's where the good part of my review ends, I received an email notifying me that all my forms were approved, and sent to shipping on the 23ed of last month, February, it is now march 16th and nothing, they FINALLY sent me a tracking number a few days ago, just to find out from the USPS the label was created on march 2nd, and as of a few moment ago, they hadn't received the packet from the online divorce people, I've called countless times trying to reach a supervisor, absolutely no luck there,, this has SCAM written all over it,, i will be happy to give a positive update, if that should happen, not looking like it tho,
Tip for consumers:
Don’t use this site , i think its a scam ,
Products used:
Online divorce.com
Date of experience: March 16, 2022
PI am just following along with their links to try and finalize. Not so smart to make me rate them before they have done 1 thing.
No service, just a "Rate me" link
Because I didn't think I would have to rate it before I used it.
Date of experience: October 13, 2021
Excellent service for such a low price. I was struggling financially, but OnlineDivorce took care of the papers, and I had no problems when filing.
Date of experience: July 1, 2022
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
I was given good advice during the whole process and I got first class service from start to finish. Can recommend OD as a truly reliable company.
Date of experience: October 11, 2018
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Didn't take long at all it was easy to fill out the form and they were very helpful when help was needed thank you so much.
Very helpful and very comfortable to talk to about personal matters going on
Date of experience: April 18, 2021
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.
It was very incredibly easy to shut my new girlfriend up with my $#*! be gone paper work I received from you guys!
Date of experience: May 2, 2021
Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.
Too easy to believe, I have not finished the online forms yet. My computer just got fixed today. I will finish soon.
Will be able to settle between each other, no material argument over belongings.
Date of experience: December 22, 2021
Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team
I highly recommend this website. Friendly support, quick preparation of the documents. All promises were kept. I have nothing to complain about.
Date of experience: July 13, 2020
Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.
Online Divorce was extremely helpful in getting this process started and helping me to be able to move on with my life.
Because I want the divorce final
Date of experience: April 25, 2022
Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!
Because I want the divorce final
Date of experience: April 11, 2022
An affordable solution for people who want to make their life easier. I saved lots of money on attorneys thanks to OnlineDivorce.
Date of experience: June 29, 2022
Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team
Excellent, high-quality service that fully met my expectations. It was exactly what I needed in my situation. Thanks for the support!
Date of experience: December 28, 2020
We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.
I got my papers in just two days. Thanks a lot for that complementary guide - I had no problems filing whatsoever.
Date of experience: July 1, 2022
Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.
Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.
Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.