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    OnlineDivorce

OnlineDivorce

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Overview

OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.

  • Service
    137
  • Value
    52
  • Shipping
    43
  • Returns
    42
  • Quality
    324

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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4,870 reviews

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How would you rate OnlineDivorce?
Top Positive Review

“Great company that helped me”

JillianReinger J.
6/6/24

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

Date of experience: 6/6/24
See positive reviews
Top Critical Review

“Take advantage of others”

Cheryl A.
10/19/24

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

Date of experience: 10/19/24
See critical reviews

Reviews (479)

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Reviews that mention popular keywords

customer service (25) divorce forms (12) divorce papers (15)
Thumbnail of user markl1331
RU
1 review
0 helpful votes
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July 31st, 2020

From my own experience with this service, I can say that my case was handled professionally and with great care. People who work here clearly know their job. My divorce is almost final now

Date of experience: July 30, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

Thumbnail of user ralphc182
Washington
1 review
0 helpful votes
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September 16th, 2020

This app has high ratings, and it deserves it. I think that other users, like me, appreciate the very friendly service, helpful instructions, and high-quality, ready-made documents.

Date of experience: September 16, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user travisb191
RU
1 review
0 helpful votes
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July 18th, 2020

Amazing service with a very professional team. The whole process went smoothly. Honestly, I can't remember anything about it being too complicated. I definitely recommend it.

Date of experience: July 17, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user terrenceo10
Tennessee
1 review
3 helpful votes
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August 26th, 2019

I called several offices seeking to ask a single question within my divorce, Online Divorce called me back, unlisted, charged me $139 for a consultation which I never recieved, and in the end would not answer my question, instead only offering to charge me more money to fill out forms I had already acquired for free from the court house.

Date of experience: August 26, 2019

Thumbnail of user kevinw2008
Canada
1 review
1 helpful vote
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February 7th, 2023
Verified purchase

I was using OntarioOnlineDivorce which is their daughter site. It's useless.

You are going to fill in a few answers like your name and what you want. Then it will be auto-filled into some documents and then you will be sent 70-80 pages of every possible form you can imagine.

You will then be given instructions "fill in the forms"

But you are going to have to sort through them all yourself to figure out which ones you even need. I just completed the process somewhere else and now know that they didn't even provide you will all the needed forms.

Don't try and ask for your money back either, the second you talk with them and see the forms you have "used their service and therefore wave your right to a refund" So the guaranteed satisfaction they promise requires you to just glance at their website, pay and then decide to change your mind.

Ontario government offers a free website that walks you through everything with great instructions. Just go there and they will help you through everything that this website promised you...

Tip for consumers:
They are going to just send you a ton of forms, it isn't tailored to your needs and a lot of it you don't need. They are just auto-filling some stuff and will do little else. Waste of money and time.

Ontario Government has a site CLEO that will help you much better for free

Products used:
Divorce forms to organize and help me file for divorce

Service
Value
Shipping
Returns
Quality

Date of experience: February 7, 2023

Thumbnail of user andrewd1035
California
1 review
3 helpful votes
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March 1st, 2021

I had a straightforward divorce with no property or children, and they could not get the paperwork right. It was rejected by the courts 6 times until I finally figured it out myself. My divorce is done and they still sent paperwork to complete thinking it was open. It took over a year to complete my paperwork no thanks to them. I've reached out to address the issues with them and I got just the response I expected. They offered no resolution and their rebuttal didn't even make sense. They are so incompetent that they think they sent me paperwork last week when really they sent me that paperwork in May and I've finalized my divorce since then. Their customer service is not helpful at all and even though they put you on for 10 minutes so they can read your file, they still have no clue what is going on with your case or how to fix the problems they created. I would definitely avoid especially if your divorce is friendly. Just go get a mediator and getting it done quicker and easier than this company can.

Tip for consumers:
avoid

Products used:
I had a straightforward divorce with no property or children, and they could not get the paperwork right. It was rejected by the courts 6 times until I finally figured it out myself. My divorce is done and they still sent paperwork to complete thinking it was open. It took over a year to complete my paperwork no thanks to them. I've reached out to address the issues with them and I got just the response I expected. They offered no resolution and their rebuttal didn't even make sense. They are so incompetent that they think they sent me paperwork last week when really they sent me that paperwork in May and I've finalized my divorce since then. Their customer service is not helpful at all and even though they put you on for 10 minutes so they can read your file, they still have no clue what is going on with your case or how to fix the problems they created. I would definitely avoid especially if your divorce is friendly. Just go get a mediator and getting it done quicker and easier than this company can.

Service
Value
Shipping
Returns
Quality

Date of experience: March 1, 2021

Thumbnail of user jeffreyg133
India
3 reviews
8 helpful votes
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February 18th, 2019

So far the application was easy to use. Waiting to see what the papers look like and how the filing process goes. Cross my fingers it goes quick! Also noticed some things that should be improved.

Date of experience: February 17, 2019

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user robertn1211
New Jersey
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Good to use if divorce is straight forward. The amount of emails, texts, pops ups and calls asking to upgrade is a little annoying. I had to say "no" 7 times.

Reason I chose this business:

Saw it online

Quality

Date of experience: August 16, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user charless1477
New Jersey
1 review
0 helpful votes
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December 22nd, 2020

To file for divorce in my local court, I needed to prepare a large list of documents. I could never have done it all without the help of this online service.

Date of experience: December 21, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user saral272
Illinois
1 review
0 helpful votes
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June 26th, 2020

I'm so pleased with this professional and affordable service! For anybody seeking a trusted and efficient online divorce provider, this website is the best choice!

Date of experience: June 25, 2020

Thumbnail of user robertj966
Bangladesh
2 reviews
1 helpful vote
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October 13th, 2020

I felt overwhelmed just thinking about completing the documents to file my divorce petition. But the online service did everything quickly and guaranteed the result!

Date of experience: October 13, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user ashleyr542
Bangladesh
1 review
0 helpful votes
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December 30th, 2020

An easy-to-use website with clear advantages. The divorce documents I received were generated properly. It's well worth the price for the package of services offered.

Date of experience: December 29, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user melanier260
Canada
1 review
0 helpful votes
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April 9th, 2021
Verified purchase

My two children are fully grown that they don't need to get involved with my divorce. I am doing this as sole divorce. My ex husband and I have been separated for 19 years now.

Reason I chose this business:

I just wanted my maiden name back plus I was at the court house in Terrace to do it on line divorce.

Reason I chose this product:

I want it done to move on with my new relationship to get married

Quality

Date of experience: April 9, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user elizabethw1475
California
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

Filling out these documents through your site has been such a blessing. I was stressing out about the situation and this website has eased that stress. Quick easy and painless.

Reason I chose this business:

It was recommended

Quality

Date of experience: October 29, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user dilwalio
Bangladesh
1 review
0 helpful votes
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July 24th, 2020

I was pleased to receive prompt customer support when answering the questions because my case was tricky. Customer service managers were always polite and ready to help me. Thanks Again!

Date of experience: July 23, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Thumbnail of user katherinec304
Bangladesh
1 review
0 helpful votes
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October 31st, 2020

Excellent service, support staff was helpful, and always replied on time. I have already recommended it to my co-worker who was recently divorced, and I will recommend Online Divorce again.

Date of experience: October 31, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user tenisp
New York
2 reviews
1 helpful vote
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July 15th, 2020

I would like to recommend this application as a great tool for divorce. You will need to prepare tons of papers, so it's best to do it without a lawyer.

Date of experience: July 15, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

Thumbnail of user rondaw66
Georgia
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

Easy so far... went on line and answered some questions. Paid the fee and received my paperwork in 2 days. I recommend it if both parties agree on the divorce.

Reason I chose this business:

The reviews were good

Quality

Date of experience: November 19, 2021

Thumbnail of user patsyb137
Canada
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Not bad very easy to follow great support a lot off questions that I was not sure about if I did it on my own but your customer service to my question were answer

Reason I chose this business:

To expensive for a lawyer

Service
Quality

Date of experience: April 11, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user roberty85
Texas
1 review
1 helpful vote
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April 5th, 2019

Thank you for your service. I feel like there should have been a section where I could explain in better detail the grounds of annulment... I separated from my spouse because he was not who I thought I married and I found out he was using drugs. He was gone almost every night until anywhere up to 7 a.m. and he said he was at work but he was not at work but out getting high. I have tried contacting him since we separated and he ignores my texts and phone calls. When I did get hold of him from a new phone number he told me never to call him again. I do not want any money from him and we had no children together. He had two of his own children from previous relationships and I have one child from a previous relationship. I just want an annulment so that I can leave the heartache and pain he caused me behind. I am a full-time student and I will graduate from Friends University with my Bachelors in Psychology in May 2019. I work hard to raise my daughter and I do not want to live the lifestyle my spouse was living. Once we married he seemed to quit caring and would rather be gone at night getting high. I did not expect this to happen, but I am glad it happened only a month into our marriage and not years later. My heart is broken but I have a daughter who looks up to me and I have to be strong for her.

Date of experience: April 5, 2019

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user sarahs3352
GB
2 reviews
0 helpful votes
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July 27th, 2022

I picked onlinedivorce because of their prices but was pleasantly surprised by the effectiveness of the service I received! I'd definitely recommend it to anyone going through a divorce.

Service
Value
Shipping
Returns
Quality

Date of experience: July 26, 2022

Thumbnail of user melaniep160
New York
1 review
0 helpful votes
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October 4th, 2020

Easy and inexpensive! That's how I describe my experience working with this online service. I did not have to contact the attorney, and I am very happy about that.

Date of experience: October 3, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

Thumbnail of user kellyj465
North Carolina
1 review
0 helpful votes
  • Send Message
October 19th, 2021
Verified purchase

I had to use the papers designed by Washington County Circuit Court in Tennessee. So I spent money for nothing. If you could please refund my money I would appreciate it.

I have asked that my fee be returned due to Tennessee not allowing me to use them, but it has not been refunded.

Reason I chose this business:

It seemed to be a good source.

Service
Quality

Date of experience: October 19, 2021

Thumbnail of user jamesf1873
California
1 review
0 helpful votes
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October 7th, 2020

In general, I really liked this site. It was very easy to use, and it prepared my documents quickly. Best of all, the court accepted my papers, and now my divorce is over.

Date of experience: October 6, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user andreaa628
New York
1 review
0 helpful votes
  • Send Message
January 24th, 2022
Verified purchase

The staff is great! They are always ready to answer your questions right away. They are very helpful and guide you through every step you need help with.

Very helpful and understanding.

Reason I chose this business:

Representation at court.

Reason I chose this product:

Representation at court.

Service
Quality

Date of experience: January 24, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

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From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

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