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    OnlineDivorce

OnlineDivorce

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Overview

OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.

  • Service
    137
  • Value
    52
  • Shipping
    43
  • Returns
    42
  • Quality
    324

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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4,870 reviews

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How would you rate OnlineDivorce?
Top Positive Review

“Great company that helped me”

JillianReinger J.
6/6/24

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

Date of experience: 6/6/24
See positive reviews
Top Critical Review

“Take advantage of others”

Cheryl A.
10/19/24

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

Date of experience: 10/19/24
See critical reviews

Reviews (479)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (25) divorce forms (12) divorce papers (15)
Thumbnail of user randyj161
Bangladesh
1 review
0 helpful votes
  • Send Message
August 7th, 2020

I had to move to another state and was trying to get a divorce at the same time. It was not an easy task. The different requirements and rules got me confused. My only choice was to go online and find a trustworthy website to do the job for me. Onlinedivorce.com performed admirably. I highly recommend this website.

Date of experience: August 7, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user mariar337
Georgia
1 review
2 helpful votes
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December 26th, 2018

This service was completely useless to me. The county clerks office took a look at the forms and told me she could not accept the forms because they are not appropriate for their jurisdiction. Online divorce states on their website that will give you a refund if they're rejected. What they don't tell you is that they require a stamped letter from the court stating they were rejected. The forms were not appropriate for submission. How can I get a letter from judge if they cannot be submitted. I even asked Salvador the person I was dealt with in the phone to call the clerk to verify this and he said he could not do that. This service is a scam! DO NOT WASTE YOUR MONEY!
You may also go on the better business bureau website OD to read about false advertising. OD has not responded to any of the claims.

Date of experience: December 26, 2018

Thumbnail of user judyh891
Bangladesh
1 review
0 helpful votes
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September 16th, 2020

Very comfortable! I tried this online service and appreciated the obvious benefits, especially the ability to quickly and painlessly file a petition for an uncontested divorce without a lawyers' help.

Date of experience: September 16, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user jamesk1340
Bangladesh
3 reviews
0 helpful votes
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September 2nd, 2020

To be honest, I am not a big fan of sharing my opinion on web apps and stuff like that. But this online service impressed me so much that I wanted to show my appreciation by leaving a nice review. I needed some help with my documents, and this web tool handled it perfectly. The documents were approved by the court, and my divorce was as easy as possible.

Date of experience: September 2, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user isidron4
California
1 review
0 helpful votes
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November 25th, 2020

When I decided to proceed with the help of OnlineDivorce.com, it saved me a lot of time. A purely DIY divorce would have been too complicated for me.
And now, I have already submitted my divorce forms with the court (just a few days after registering on the site). I feel so happy! I've put off this step for too long…

Date of experience: November 25, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance

Thumbnail of user florencioq
Pennsylvania
1 review
1 helpful vote
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October 23rd, 2021
Verified purchase

Although I haven't filed my paperwork yet, getting the paperwork done was simple and easy through OnlineDivorce! Just follow the instructions, write down your answers and in a few days you're paperwork will be done and ready for download or for a little more money they can deliver them to your home. I chose to have them delivered which took about a week! Worth the money!

Reason I chose this business:

Seemed like the more experienced company!

Reason I chose this product:

Because they are well known and have good reviews

Quality

Date of experience: October 23, 2021

Thumbnail of user davidc4581
Georgia
1 review
0 helpful votes
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May 20th, 2021
Verified purchase
• Updated review

I was surprised that there are additional state charges connected with this to the tune of $250 dad gum dollars. Did you forewarn about this and I missed it? Or did you omit this fact intentionally? Consider me very surprised and so what advantage is this compared to conventional lawyer services?

Reason I chose this business:

Because my wife refused to file although she left my residence about 9 months ago. Also, she has a different address, does not call, does not communicate., does not visit.

Reason I chose this product:

Necessity? To save money?

Quality

Date of experience: May 20, 2021

Very straight forward and very simple
April 30th, 2021
Verified site experience
• Previous review

Very straight forward and very simple. No complications m.

Reason I chose this business:

Because my wife refused to file although she left my residence about 9 months ago. Also, she has a different address, does not call, does not communicate., does not visit.

Date of experience: April 30, 2021

Thumbnail of user willier48
New York
1 review
0 helpful votes
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March 11th, 2020

This is a great service, and I highly appreciate the assistance of the customer support team, who have clarified the whole process for me.
I am still waiting for the final judgment, yet the papers were approved on the first try, thanks to Online Divorce.

Date of experience: March 11, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user bettys261
California
1 review
0 helpful votes
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March 4th, 2020

Although the website may seem not really handy, onlinedivorce.com is a great and reliable service that perfectly fulfills its task. After spending some time on a questionnaire, I got my papers the next day. Everything was prepared and ready to be signed. I had no problems with the clerk's office.

Date of experience: March 3, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Thumbnail of user johns8593
New Jersey
1 review
2 helpful votes
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May 25th, 2021

Everything they do can be done free by yourself just by requesting the papers from the court. They charge $139 just to fill out their "survey". Yup $139 just to put your basic info onto paper. Tried to cancel and they refused to refund because by me typing my info then choosing not to use them (they never filled out my papers) they provided me "service". Then they automatically sign you up for a $35 a month subscription and another $10 annually to keep your info in their system which keeps charging until you cancel, but this is only written in small print in their terms and conditions, no where else.

COMPLETE SCAM, take your simple divorce to the courthouse and get the papers for free via the self help desk.

Date of experience: April 25, 2021

Thumbnail of user judithk261
California
1 review
0 helpful votes
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August 17th, 2021
Verified purchase

At times I had a problem with support agents as either had an accent or couldn't fully understand my questions.
Also, after purchasing the platinum plan, came to find out of other fees.
I think everything should spelled out from the beginning.

I have done it in my previous comments.

Reason I chose this business:

Because I thought it would be easier.

Reason I chose this product:

Because of reviews.

Service
Quality

Date of experience: August 17, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user jexonm
Bangladesh
1 review
0 helpful votes
  • Send Message
July 2nd, 2020

My diand wait a couple of days for my forms. They were very prompt and provided instructions about the filing process in my countyvorce case was pretty simple. OnlineDivorce. Com did almost all the work for me. All I had to do is answer several questions.

Date of experience: July 1, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Thumbnail of user goodmanh
New Jersey
1 review
0 helpful votes
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November 24th, 2020

OnlineDivorce helped me sort the paperwork issues with minimal effort, stress, and costs, and I'm soo grateful! It was very important for me to complete the divorce forms without leaving home and make this step as fast as possible.
I can recommend OnlineDivorce to everyone as a reliable and helpful paperwork drafting service.

Date of experience: November 24, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user richardw1155
Ukraine
1 review
0 helpful votes
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March 8th, 2020

I like this service. I like their fast and inexpensive process. It took them just several days to get the forms prepared. I called customer support twice to figure things out. They are very responsible and quick. I'd like to say thanks to complete case. Keep up the great work.

Date of experience: March 7, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team.

Thumbnail of user allisone68
New Jersey
1 review
0 helpful votes
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November 24th, 2020

OnlineDivorce.com gives you excellent service from start to finish. The system is easy-to-follow. There is nothing extra, and you really can get your divorce forms completed in a couple of days effortlessly and with no stress. If your case is uncontested, Online Divorce is a great bargain!

Date of experience: November 24, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user reggiet17
Texas
1 review
1 helpful vote
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August 10th, 2020

I paid for a uncontested divorce. Then they started charging me $24.99 a month that I never authorized. I had to stay on the phone for an hour to talk to someone. Then they make me go to their website login to request a return a money I never should have been charged. DO NOT USE THEM

Date of experience: August 10, 2020

Thumbnail of user wendylm
Florida
1 review
1 helpful vote
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July 12th, 2022

Worthless, absolutely ineffective (because the longer they take the more they can bill you). If you don't get results within 6 months fire them. I had to abandon ship after multiple rejected documents on trivial minutae (font size, year missing, fine print) and each time more money, more money, more money. They exist to string out your divorce, not finalize it.

Tip for consumers:
do not use. scam site

Products used:
divorce... failed.

Date of experience: July 12, 2022

Thumbnail of user christinew759
Iowa
1 review
0 helpful votes
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December 17th, 2020

I cancelled the service without receiving any documents. They will not refund my money and said by filling out a questionnaire they provided me a service therefore I cannot be refunded. Customer service was rude and when I asked to speak to a manager he refused. They have added a lot more stress and anxiety to an already bad situation I would not recommend this service.

Date of experience: December 17, 2020

Thumbnail of user shellyv40
Texas
1 review
0 helpful votes
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January 23rd, 2022

The VIP service is not worth it. Have them draw up your forms if you'd like for $130. VIP is $299, but you will still have to pay the court filing fees which for me is an additional $293 in Texas.The customer service agent says the VIP service is for the extra leg work they do... really? It's electronic filing though.

Tip for consumers:
Ask alot of questions regarding timing and payments

Products used:
Uncontested divorce

Service
Value
Shipping

Date of experience: December 24, 2021

Thumbnail of user kennyf55
Oregon
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Highly disappointed with all the fees they don't tell you about. I have had 2 different charges that were not spoken of. One for $40 today. I wish I made enough for all the services, But I don't. I make$ 150.oo every two weeks because I am a counselor at a drug and alcohol rehab. These guys make nothing so I will not be sending any of them to you.

I sent in an email. Every time I got on they were blowing up my phone, Soon as I sent an email didn't hear from them again.

Service
Quality

Date of experience: March 19, 2022

Thumbnail of user johnc5132
RU
1 review
0 helpful votes
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August 11th, 2020

It was a pleasure to work with onlinedivorce.com. They guided me through the whole process, starting with entering my data into the system all the way until I filed my divorce papers. I didn't think it could be so easy. Thanks a lot!

Date of experience: August 11, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Thumbnail of user emmac146
Illinois
1 review
4 helpful votes
  • Send Message
July 30th, 2018

Although my case wasn't so complicated and probably I could do everything by myself... But I think, really - $149 is not too much for my calmness. If it isn't too much for new purse, why should be greedy if it's the price for my calmness and free time and I really don't wanna read and learn all this law stuff on the court site? My divorce papers were ready within the day, so I`m pretty satisfied. Thanks to OnlineDivorce.com!

Date of experience: July 30, 2018

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

We are very happy to know that you had a positive experience using the OnlineDivorce paperwork drafting tool! We really appreciate your input!
Online Divorce encourages all our customers to let us know more about their experiences with us. Please keep us informed with your comments and suggestions regarding the operation of our service and customer support team.

Thumbnail of user lotikad
New York
1 review
0 helpful votes
  • Send Message
June 25th, 2020

During self-isolation, many things became more complicated. I couldn't just go to the Court Clerk's Office to get the divorce documents I needed, so I decided to use an online service. It turned out to be cheap and straightforward. Now I can't even imagine how I would have handled all the complicated paperwork on my own. Using OnlineDivorce. Com, you don't even have to worry about whether the documents are filled out correctly.

Date of experience: June 25, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user konmell
Ukraine
1 review
0 helpful votes
  • Send Message
January 28th, 2020

Very easy to navigate. Thank you for this format. The explanations the site gave were very helpful. I need to obtain a bit more info to complete the documents so it is good that you make it so easy to go back and add or edit info. I thought this would be harder than it was. Really appreciate your help

Date of experience: January 28, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

Thumbnail of user yujiroh
California
1 review
0 helpful votes
  • Send Message
June 24th, 2020

Online Divorce.com is very simple-to-follow and cheap! My documents were handled within two days, and I received detailed filing instructions. The court approved the paperwork with no problem. There were no mistakes.

Date of experience: June 23, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!
Kind regards, the OnlineDivorce team.

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From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

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