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    OnlineDivorce

OnlineDivorce

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Overview

OnlineDivorce has a rating of 2.8 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OnlineDivorce most frequently mention customer service, and court house problems. OnlineDivorce ranks 3rd among Divorce sites.

  • Service
    137
  • Value
    52
  • Shipping
    43
  • Returns
    42
  • Quality
    324

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
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4,870 reviews

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How would you rate OnlineDivorce?
Top Positive Review

“Great company that helped me”

JillianReinger J.
6/6/24

Wassup guys, today I would like to share my experience of divorcing with my wife. Of course, first I was doing all the divorce issues with my lawyer as many others but expenses related to this stuff blew my mind. Then one of my old friends recommended me to this online company and I signed up for them. Fortunately, everything was great and they helped me a lot. The process of divorce was quick and without serious problems. Thank you very much, guys!

Date of experience: 6/6/24
See positive reviews
Top Critical Review

“Take advantage of others”

Cheryl A.
10/19/24

Let everyone know to go to county clerk's office and use there on line AJ2 program to file for divorce of form completed. $20. You answer all the question as you did here for divorce with no children. Print it out file right there. They notrize everything for the cost of $ 221 for everything. This company cost me $199.00 just to fill out paper. Then you go file. I only get $750 a month and they share they couldn't refund my money 2 minutes after I found this out. I lost $199. That cost food on my table. They didn't care. Every time I called, I got the same person. Which was strange. Big flags. Then the want you get a premium upgrade. What you only get divorce one. Not every month. I don't want anyone to be taken advantage of, because a person don't know. Couldn't speak to a supervisor not one in. They will call you in 24 hours. Of course it's Friday. I filled out everything at the county clerk's office and all completed, noterized and entered in the courts for $221. DONT LET THIS COMPANY USE YOU FOR PROFITS!

Date of experience: 10/19/24
See critical reviews

Reviews (479)

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Reviews that mention popular keywords

customer service (25) divorce forms (12) divorce papers (15)
Thumbnail of user johnk2204
District of Columbia
1 review
0 helpful votes
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August 15th, 2020

I found this application and all its additional options very useful. And the most valuable benefit is that I could get rid of useless things and extra costs for the divorce proceedings. I managed to perform all the needed requirements without an attorney, and everything is ok now!

Date of experience: August 15, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for sharing your experience. We are happy it was a good one.
OnlineDivorce.com continuously updates and improves our divorce paperwork preparation service to keep our clients satisfied and remain the best online divorce provider in the US.
All the Best, the OnlineDivorce team

Thumbnail of user jemsp2
Bangladesh
1 review
0 helpful votes
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May 23rd, 2020

For busy people like me, this service is a real find. I didn't have to waste time looking for divorce documents on the web or anywhere else everything is here. There were no mistakes in the paperwork and no delays, which was particularly important to me, as I had no time to waste.

Date of experience: May 23, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user richardo534
Netherlands
1 review
1 helpful vote
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February 4th, 2020

It was very easy to navigate the questionnaire. The team consists of high-class professionals. I received a notification that my set of documents was ready the day after. They made my documents in 1 day. I really appreciate your help. I will recommend OnlineDivorce to anyone who needs a fast and reliable service.

Date of experience: February 3, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user danielk556
Ukraine
2 reviews
14 helpful votes
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March 11th, 2020

Hello, I want to share my impressions of the services of Online Divorce. I am very pleased since I was able to win a lawsuit about my business, and all this is your merit. I am very grateful to the technical support, contacts for tips and recommendations. This is undoubtedly the best service for such human money. I will recommend you to my friends and colleagues, because you are real heroes.

Date of experience: March 11, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

Thumbnail of user kianp6
New York
1 review
0 helpful votes
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June 9th, 2020

The support team was very helpful and gave detailed instructions throughout the process. And the divorce documents came filled out correctly and in a short time. I definitely recommend onlinedivorce.com if you want to save time, money, and nerves.

Date of experience: June 8, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! We are extremely happy that Online Divorce helped you to prepare your divorce documents and made your separation at least somewhat easier.
We work very hard and try to continuously improve so that our service can be the most trusted to help you get through the complicated process of divorce.
Kind regards, the OnlineDivorce team.

Thumbnail of user deniseh560
North Carolina
1 review
0 helpful votes
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February 15th, 2021

I paid them $439 and did not use their services. They did not have to do one thing for me because I never submitted my forms. AND they started taking out money From my bank account for some subscription every month that I did not sign up for either. I asked for total refund because no services were rendered and they said no! I will be hiring an attorney!

Date of experience: February 15, 2021

Thumbnail of user johnl4565
California
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

I used OnlineDivorce.com for my divorce because it was a very simple one. It saved me from figuring out what needed to be filed and was a reasonable cost. The reasonable cost thing is very important because I am exceedingly poor. Anyway, In the instructions it said that you had to pay a fee to file and to find out how much from the local court. In my case, it was $435. What OnlineDivorce.com failed to mention, is that most poor people qualify for a fee waver in CA. I was unlucky enough to find that out after I had paid the fees. I was very eligible for a fee waver, so because of their misleading statement that I "had to pay a fee" I am out $ 435. Which I cannot afford. Also, in the submitting of the final documents, it fails to mention, that the judgement has to be notarized by TWO notaries. It does not even mention that CA requires one notary, much less two.

Service
Value
Quality

Date of experience: December 16, 2021

Thumbnail of user garyr499
New York
1 review
0 helpful votes
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August 15th, 2020

My future divorce started to really scare me. I could not sleep and eat normally and thought that I could never cope with all these things. Fortunately, I found this website. It helped me to structure every step and prepare all papers needed to file the petition.

Date of experience: August 15, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user frankiet23
New York
2 reviews
0 helpful votes
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March 17th, 2021

The best price for the preparation of divorce documents. It took me around an hour to complete the questionnaire, and I got quality documents two days later that the court accepted. I am very satisfied.

Service
Value
Shipping
Returns
Quality

Date of experience: March 16, 2021

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thanks for taking the time to share your review with us. It means a lot to us when our сustomers share their experiences!
It is very important for us to receive feedback, both good and bad, from our clients so that we can continuously improve our services. Our customer support staff will gladly be of assistance.

Thumbnail of user joannaw88
Michigan
1 review
3 helpful votes
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February 19th, 2021

I applied for a divorce in September 2020. I paid for the platinum services which were never completely rendered. The courts dismissed my case because my spouse was never served with the paperwork due to an issue with USPS. It took me calling repeatedly to get to a supervisor and even after that they refused even a partial refund because they can't control the mail... and I can? Plus, the supervisor was rude and condescending. I wasted over $500 on this company due to paying for the paperwork, platinum services and the monthly $24.99 subscription fee. Now I have to start on my own from scratch because they refuse to rectify the issue without me paying another $269 for platinum services.
AVOID AVOID AVOID going through this company!

Tip for consumers:
Avoid at all costs.

Products used:
Divorce

Service
Value
Shipping
Returns
Quality

Date of experience: February 19, 2021

Thumbnail of user makilej
Bangladesh
1 review
0 helpful votes
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July 25th, 2020

I would like to note the great quality of the service. Everything was arranged rationally and clearly. I easily figured out how to navigate the website. My divorce documents were of high quality and complied with state laws. I didn't have any problems submitting them to my local court.

Date of experience: July 25, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for the feedback! We are so happy we were able to help and that you are pleased with the results of using OnlineDivorce.com for the preparation of your divorce forms and documents!
We will continue to improve our service by making our website more convenient, preparing documents even faster, and offering new features to make your divorce as easy as possible.

Thumbnail of user aroniae
France
1 review
0 helpful votes
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July 12th, 2020

I just want to say thank you for making the divorce process so straightforward for me. It was a difficult time, and I didn't have the time and energy to deal with paperwork. Online Divorce is such a great idea, and I'm so happy that I chose this online divorce provider! They completed the papers really quickly, and everything was handled properly.

Date of experience: July 12, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user haleym88
Ukraine
1 review
0 helpful votes
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July 18th, 2020

The managers at customer support are always polite. I talked to a few of them. Each time they instructed me with patience and a good mood. It was helpful at this stressful time to speak to considerate people. Thank you for your patience with me and your expert help!

Date of experience: July 18, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for taking the time to leave this review and sharing your impression about our online paperwork preparation tools. We greatly appreciate all feedback from our customers.
The main goal of Online Divorce is to help people arrange a divorce with minimal effort.
All the Best, the Online Divorce team

Thumbnail of user sirhamc
New Jersey
1 review
2 helpful votes
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July 31st, 2021

Do not use this service. They put you on hold, don't answer your questions, provide a very basic service that doesn't really add much value. I suggest choosing a service that does the full filing for you, but not these people. They are scammers and bull$#*!ters.

Tip for consumers:
Choose someone besides onlinedivorce.com to help you handle your divorce paperwork.

Service
Value
Returns
Quality

Date of experience: July 1, 2021

Thumbnail of user prabhdeepk3
Canada
0 reviews
0 helpful votes
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January 14th, 2022
Verified purchase

It's easy and fast i am experiencing easy so far this but I'll tell after it ends. I have some doubts that is it works as I'm expecting or not if it give me satisfaction I'll post more about that and give my more positive reviews

Reason I chose this business:

I think it’s secure

Quality

Date of experience: January 14, 2022

Thumbnail of user jerrods15
Sweden
1 review
0 helpful votes
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February 27th, 2020

This service turned out to be even better than I expected! Along with preparing my legal forms, onlinedivorce.com takes on the serving and filing processes.
Given the fact that my divorce case was quite simple, all that I had to do was to answer the questions on the site, fill out the forms, and only attend the final hearing

Date of experience: February 27, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you so much for sharing your positive experience with us!
The aim of OnlineDivorce.com is 100% customer satisfaction. So we are very happy to know that our service was helpful in your divorce case. We will try to improve our service so that every customer review is just as good!

Thumbnail of user viktorv16
RU
1 review
0 helpful votes
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August 7th, 2020

My wife and I lived in different states, so I don't know how we could have managed to have meetings with our lawyers to discuss everything. It was so convenient to prepare all the papers online. And the price was more than affordable.

Date of experience: August 6, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user andreyp37
RU
1 review
1 helpful vote
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August 7th, 2020

I remember having a lot of questions while filling out the information about the circumstances of my divorce. I kept calling customer support for help. Everyone was polite and very nice. Thanks for your help and advice.

Date of experience: August 7, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user kyles755
Ukraine
1 review
0 helpful votes
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July 8th, 2020

Online Divorce was excellent from start to finish! Their support was everything I hoped for and more.
Comprehensive guidance through the process and fast operation. I got my completed forms online the next day after the registration.

Date of experience: July 8, 2020

Thumbnail of user kimberlyc946
Colorado
2 reviews
0 helpful votes
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May 8th, 2021
Verified purchase
• Updated review

I did not like the immediate offer of more detail services for a higher price. This is my first time filing so I expected more for the price, but hopefully this will get me off a productive and swift start.

Reason I chose this business:

Google search and reviews

Reason I chose this product:

I'm not located in the same state as my spouse.

Quality

Date of experience: April 8, 2021

I did not like the immediate offer of more detail services...
May 1st, 2021
Verified site experience
• Previous review

I did not like the immediate offer of more detail services for a higher price. This is my first time filing so I expected more for the price, but hopefully this will get me off a productive and swift start.

Reason I chose this business:

Google search and reviews

Date of experience: April 1, 2021

Thumbnail of user martinn119
New York
1 review
0 helpful votes
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November 24th, 2020

I would highly recommend using OnlineDivorce.com service to anyone looking for a reliable divorce paperwork drafting service. They prepared my papers within two days, and I just had to print them, sign, and notarize.

Date of experience: November 24, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for the kind words! It was a pleasure to help you to make your uncontested divorce process at least a little bit easier. The Online Divorce team appreciates you taking the time to share your review.
Divorce is difficult, so we hope you will never have to use our service again, but we would appreciate it if you could recommend our website to anyone who may need it.

Thumbnail of user davekh
Netherlands
1 review
0 helpful votes
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June 4th, 2022

Onlineidvorce.com provided me with all the required legal forms, court filing instructions, and qualified customer support. I filed the completed paperwork with my local court and got a divorce decree in only 35 days!

Date of experience: June 4, 2022

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you for such a great review! The Online Divorce team is happy that you are satisfied with our service. We’d love to continue making difficult life events much more comfortable and provide help for awesome customers like you.
Please do not hesitate to share both good or bad experiences with us.
Thanks again!

Thumbnail of user emmao53
Bangladesh
1 review
0 helpful votes
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July 23rd, 2020

I wanted to get a divorce quickly because my job requires constant business trips, and I do not have time to meet with a lawyer and search for the required forms. This website had everything I needed. I received my divorce papers in no time.

Date of experience: July 23, 2020

Thumbnail of user andreyb32
Andrey B. – OnlineDivorce Rep

Thank you very much for taking the time to share your positive review. We appreciate it! The entire OnlineDivorce.com team has worked very hard to make our service accurate, reliable, and affordable. We are pleased our efforts resonated with you.
If there's anything else we can do for you, please let us know.
Kind regards, the OnlineDivorce team

Thumbnail of user victoriaw656
California
1 review
0 helpful votes
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August 6th, 2022

This is a truly reliable online divorce service. Though we parted like friends and our divorce case was relatively simple, it's still great how quickly Online Divorce prepared all our divorce forms! The procedure is straightforward, and the price is fair. I would recommend it!

Date of experience: August 4, 2022

Thumbnail of user laurenh439
Texas
1 review
0 helpful votes
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July 3rd, 2021
Verified purchase
• Updated review

Might i suggest you include instructions on your website for reference. I realize there are instructions that come with the forms once mailed however I have questions and have not found that sending an email results in speedy responsiveness. I sent an email on Wed the 30th about not receiving my forms that shipped on 6/26. There was no update on the tracking number other than label generated, and still have not received a response.
I did receive my forms on Friday 7/2 but the packet with instructions indicate needing a notary and printing forms. There is no indication on my form for a notary to sign nor are there any instructions for printing or making copies. Perhaps a little more clarification could be helpful.

I was only able to get someone on the phone 1 time after a long hold period. Another time I called I was on hold for 30mins+ and had to drop the call. I have sent a couple of emails of which responsiveness took days and a couple that never were responded to.
After purchasing my packet I received a phone call from a third party indicating your processing tool for credit cards was down and i would need to Zell money. When i asked for confirmation that my credit card would be credited they were unable to provide. I choose not to Zell money and sent an email to make you aware and ask for confirmation that my order was processed. I did not get a response. I only got the email asking me to validate the forms.

Reason I chose this business:

My hope was it would be a simple and easy process.

Reason I chose this product:

Non contested divorce. No need for an attorney

Service
Quality

Date of experience: July 3, 2021

So far its easy
June 16th, 2021
Verified site experience
• Previous review

Date of experience: June 16, 2021

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From the business

Online Divorce is a reliable divorce document preparation service with 20 years of market history. Our vast experience gives us the knowledge to handle any case and satisfy the needs of every customer.

Company Representative

Thumbnail of user andreyb32
Andrey B.
CEO
Typically does not respond to reviews
Andriy has 14 years of management experience in technology and consulting companies and has overseen more than 100 successful and unique projects. He believes that customer satisfaction is the top priority for any business. That is why Andriy built Online Divorce entirely around the idea of fulfilling the needs of divorcees through the best services possible.

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