• Only Best Goods

Only Best Goods

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Overview

Only Best Goods has a rating of 1.0 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Only Best Goods most frequently mention credit card, and tracking number problems. Only Best Goods ranks 853rd among Beauty Products sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    2
8
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How would you rate Only Best Goods?
Top Critical Review

“Ordered red color and received white, hand painted...”

George Y.
2/28/23

I have ordered size 43 and it shows 43 on it, but it can't fit me and I'm 42. Size don't match Second, the color ordered was red and I received a white one, which I don't want. Third, the quality of the bottom show looks like cheap hand painting which is not even close to they you advertise. Pictures attached. When asked for refund, they answered back: Dear customer, the shoes you bought are out of stock,We feel sorry for the inconvenience caused to you. Can you accept one of the suggestions? 1. you keep them and we refund 10% of it. 2. we send a 40% discount code 3. You keep them and we refund 20% as compensation?we don't suggest returning, because If you return, you need bear expensive postage to China. 4.,the shipping cost is about $ 25-40 to China,we don't recommend it,if you're not satisfied with the items,we can refund you 30% as compensation,could you accept it?

Reviews (43)

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Reviews that mention popular keywords

credit card company (5) customer service (3)
Thumbnail of user leviv6
Wisconsin
1 review
5 helpful votes
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October 12th, 2019

They claimed on their website to be selling Genie Bras (https://onlybestgoods.com/collections/beauty/products/dream-by-genie-bra-buy-1-get-3-improved-comfortable-seamless-bra?variant=*******6979) but in reality they were selling fraudulent imitations. What they were selling is poor quality look-alikes.
On their website they say they have a 90 day No hassle refund policy. When we contacted them about returning the bras, they said we would have to pay for return shipping, and they would only refund us $5 of the $30+ order.

If they treat their customers like family like they say they do, I'm glad I'm not a relative, because they would be stealing from me.

Thumbnail of user philb178
Illinois
1 review
3 helpful votes
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April 22nd, 2020

We ordered a medical thermometer to perform COVID-19 pre-screening of patients and paid extra for their FAST shipping that was to have the item to us in 3-5 days. The order was place in the morning of Thursday, April 9 and the package arrived the afternoon of Tuesday, April 21. They won't respond to any emails about refunding the extra paid for shipping, so don't waste your time if you have any problems. We're still evaluating the thermometer to see how it holds up. If I do have to replace it, I already know from their non-response that I'll be out what I paid and have to look elsewhere for a replacement.

Thumbnail of user roxanai5
Colorado
1 review
2 helpful votes
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May 6th, 2020

I ordered a touch-free temporal thermometer from this company on April 11,2020. I paid extra for 3-5 day shipping. $75.90 was charged to my credit card on that date. On April 24,2020, I received a text with a USPS tracking number. However, when I clicked on the link, it stated that no further information was available because the item had not yet been shipped. It is now nearly one month later, and I have not received the thermometer. I am filing a dispute with my credit card company. DO NOT ORDER ANYTHING FROM ONLY BEST GOODS!

Thumbnail of user shainaw6
New York
1 review
0 helpful votes
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April 30th, 2020

I ordered the Medical Forehead and Ear Thermometer. The shipping took from 3/31-4/14. That's TWO WEEKS! When it arrived, it looked like some cheap plastic item from the dollar store and kept giving me inconsistent readings. I took the batteries out, put them back in and tried again. Readings were all over the place. Completely useless and SO frustrating to have waited so long for a broken product.

It is impossible to return the item because USPS doesn't allow personal returns for items that contain mercury, so the only other way would be FedEx or UPS which ends up costing MORE than the product itself! ($100+ to ship it back to China).

DO NOT BUY ITEMS FROM THIS COMPANY!

Thumbnail of user johnl2668
Illinois
1 review
0 helpful votes
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May 14th, 2020

Do not order from this company. I wish I had reviewed them prior to ordering. My complaint is the same as every other review. No return emails. No product. No customer service.

Thumbnail of user royp126
Illinois
1 review
0 helpful votes
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June 3rd, 2020

Ordered 2 of the touch-less thermometers about 2 months ago and still have not received anything. Tracking number showed they have been in the US since 5 weeks ago and still has not arrived. I don't think you can even believe the tracking info. As I think it is all a scam. Unable to call the company to get any answers and when I send e-mails, I get no response. DO NOT ORDER FROM THIS COMPANY!

Thumbnail of user patriciaj422
Kansas
1 review
0 helpful votes
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May 28th, 2020

This company is a pop up shop company that is taking your money and selling you junk. They are trying to sell thermometer at $69 sale price based on $100+. These thermometers aren't worth the money it cost to ship them. STAY AWAY FROM THIS COMPANY THEY ARE SCAMMERS... I would give them no starts if I could.

Thumbnail of user carolineb192
Connecticut
1 review
0 helpful votes
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May 14th, 2020

DO NOT TRUST THIS SELLER. IT HAS 1 STAR RATING FOR A GOOD REASON. I ordered thermometers a month ago, paying extra for faster shipping 5 to 8 days and yet didn't receive my package a whole month later. I repeat do not trust this seller.

Thumbnail of user rayf253
Delaware
2 reviews
0 helpful votes
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August 14th, 2020

Ordered an infrared thermometer in March '20 and finally received the device in June. The thermometer appeared to be repackaged and when I placed the batteries in the device it would not work. After several calls to Only Best Goods, where I left messages and emails without a response, I called my credit card company and placed a dispute against Only Best Goods. I finally received a credit, but this was only until I explained to the credit card company that they were not going to honor the return and replacement policy. ONLY TALK AND NO GOODS! Stay Clear!

Thumbnail of user joeyk53
Illinois
1 review
0 helpful votes
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May 5th, 2020

Total scam sight. Received the same thermometer as other reviewers. Total junk. Does not work and they would not return money. Avoid, Avoid, avoid. Cheap worthless products.

Thumbnail of user miltong18
Texas
1 review
1 helpful vote
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June 2nd, 2020

Ordered masks, and face shields. They took my money and didn't get squat. I emailed support, its fake, no answer. DON'T order, giving you a warning

Thumbnail of user roberts3394
New York
1 review
0 helpful votes
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June 13th, 2020

Waited two months to receive my product, a thermometer. After emails to OBG and PayPal initiating a dispute I finally got product but I really requested a refund. Stay away.

Thumbnail of user cortesc
New Jersey
1 review
0 helpful votes
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August 22nd, 2020

Please dont buy fromm them they sell cheap products and fake... tha first photo is a original product and the second is from themm bad quality...

Thumbnail of user deniseg489
California
1 review
0 helpful votes
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April 2nd, 2021

Whenever you don't like the product it is very hard to get a refund and they offer only 25% of what you spent. The product comes directly from China.

Products used:
IKEA

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesk1364
Nevada
1 review
0 helpful votes
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September 15th, 2020

Ordered thermometer last April, haven't received item or given credit For same. This company is a bunch of cheating a##h####. DO NOT PURCHASE ANY THING FROM THESE JERKS

Thumbnail of user valerieg171
Texas
1 review
0 helpful votes
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May 29th, 2020

I ordered 20 face shields April 14, now its may 30th. No face shields no information
This is Bull$#*!

Thumbnail of user aleksandral7
New Jersey
1 review
0 helpful votes
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May 17th, 2020

I ordered face masks month ago and still didn' t get it.
FULL FACE SHIELD & DIRECT SPLASH PROTECTION - 5 Pack1
FULL FACE SHIELD & DIRECT SPLASH PROTECTION

Thumbnail of user mikem1928
Michigan
1 review
3 helpful votes
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April 27th, 2020

On 10April2020 the website indicated the product I ordered (thermometers) was in stock. I paid extra for 3-5 day delivery. I received a quick acknowledgement of my order but didn't hear from OBG again until I requested a status update a week later because the order had not been delivered. The response I received on 18April2020 indicated that my order had been forwarded to the shipping company and that OBG would forward a tracking number as soon as they received it. On 23April I received a tracking number. The USPS tracking history indicated that: 1. A shipping label had been created on 12April2020; 2. The package arrived at the shipping partner facility (KWT International) in Jamaica, NY on 14April2020; and 3. That the package departed the shipping partner facility and USPS was waiting to receive the item on 14April2020 at 8:25am. I wrote this review on 27April2020 and the tracking history information has not changed. Based on this information I would not recommend engaging with this "company".

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