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Florida
1 review
2 helpful votes
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Absolutely incompetent
September 28, 2021

Accused me of being underage and making my account when i was 16. I'm assuming what happened is a mix up with a username change, and someone had this username before me. I tried explaining then they said that no one had ever had the username i had previously (i know i did, i have screenshots from fans). Completely $#*!ed my one source of income and didn't even bother to work with me or try to understand the situation, then accused me of using a third party account. Claire is lacking a few braincells.

Date of experience: September 28, 2021
Canada
1 review
0 helpful votes
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Onlyfans backing sex workers and prostitutes to rip off customers. Allowing content providers to charge monthly fee and content price whatever they desire. Definitely a best way for the sex workers to make good money and emptying their customers pocket. In my own experience I have been fooled by content providers by giving me wrong contents and charging me a hefty price. The best day of my life would be the day when this awful company is shut down for good.

Date of experience: December 1, 2021
Texas
1 review
2 helpful votes
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Server issues
September 16, 2020

I tell you this much, the site isn't user friendly at all. You find yourself looking scrolling through pictures or videos until you see something you like. You can watch the video there or you can go to the Post that way you can like or comment. The problem is once you exit from that post it doesn't take you back to where you left off but all the way from the beginning. Or even worse let's say you watch a video or three, for some reason getting to the fourth one will always seem to never load. Causing you to once again refresh the page and start from the beginning of your search. I can say without a doubt this is one of the most amateurish web pages I've ever visited and it does a great disservice to its patrons. The fact that it doesn't even have an app speaks volumes.

Date of experience: September 16, 2020
Connecticut
1 review
23 helpful votes
Follow iamnot a.
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Signed up to see models, but after entering credit card info the site still would not allow me to access content on any models page. The card was immediately charged however. I had to call and get my credit card company to credit my refund as i could not get a hold of any customer service, Avoid this site!

Date of experience: February 14, 2020
New York
1 review
0 helpful votes
Follow AN O.
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You subscribe, the content is then pay-per-view. At least 50% of the time you wont get the pay-per-view content you paid for as they will send you the wrong one.
No refunds, 99% creators totally dishonest, you get the odd few who are straight up.
You will be charge VAT or GST on the videos you buy, then the bank will charge you for a Foreign transaction. So basically add $8 at least on the price of every video you buy.
Creators will spam you to death or use Bots to chat with you. Others try to be your friend but its just a cynical scam.
Save your Money and go to look at free porn sites, you can probably find some ripped-off OF content there without paying for it.

Date of experience: November 3, 2021
Netherlands
2 reviews
4 helpful votes
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Risky and worthless
June 16, 2022

Onlyfans is so lame and complicated! Messy sign up process, the site it extremely slow and stupid, bunch of undisclosed fees in hidden terms and conditions, bogus charges. I don't like all these tricks with undisclosed fees and all this rip you off.
By the way there is no customer support on Onlyfans, it's barely existent. The lack of accountability of Onlyfans makes it risky and worthless site.

Date of experience: June 16, 2022
Germany
2 reviews
6 helpful votes
Follow Marley C.
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Red light warning! They are a pack of crooks. They have ripped off many people including me. OnlyFans don't value their customers - they simply rob users. They have billed me for 3-month subscription and suspended my account for no reason one day after this payment. They still have not given me access to my account, their customer support is dreadful and useless. Don't pay these crooks a dollar!

Date of experience: December 3, 2020
California
1 review
1 helpful vote
Follow Dave H.
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Switched from free to pay. Why? Why not have a free and pay page, because it's a trick to dupe the casual guy. Some users use their free page as bait. They will switch from free to pay several times a year. I very seldom went on OF and if OF gave notification it wasn't like they were really trying to reach me. I actually didn't find an email alert. Only when on the site did I see a message of the change. Neither OF nor Shady truly wants to tell you of the switch from free to pay. The cost, $50!

She is a BBW who hides it well when she is posing in photos, but not well in video. Nice personality, but no B/G, only solo masturbation! For $50? The content needs lots of help! I've seen better for $3 a month to be honest. Avoid Shady it's Shady!

Date of experience: April 25, 2021
Texas
1 review
0 helpful votes
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Made 2500 in one week
April 12, 2020

Only fans is a brilliant platform for young entrepreneurs who want to showcase there skills with others. You don't wanna miss out on some exclusive content from a big booty black amateur https://onlyfans.com/thickdior

Date of experience: April 12, 2020
New York
1 review
11 helpful votes
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Very poor customer service in general -- they seldom respond and when they do it's a standard template that does not answer your question. Also, they had a major outage for several consecutive days last year. They promised to provide a prorated credit to customers but never did it. Finally, their terms and conditions are not focused on protecting customer interests. For example, I've noticed that if you try to cancel any transaction you will be banned from the site forever. Recently someone sent me a wrong link and I wanted to dispute the charge with my credit card company because I was misled. I'm sure I would have gotten my money back but onlyfans would have probably shut down my account, which is not fair. I don't feel this obscure UK company stands on my side.

Date of experience: July 10, 2019

Overview

OnlyFans has a rating of 1.3 stars from 401 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OnlyFans most frequently mention customer service, credit card and content creators. OnlyFans ranks 876th among Marketing sites.

service
147
value
139
shipping
1
returns
1
quality
140